1. Alamo Rent A Car

1. Alamo Rent A Car

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Seatac, WA

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Alamo Rent A Car

3.5 (555 reviews)
Open 12:00 am - 1:00 AM, 5:00 AM - 11:59 pm
Updated 3 weeks ago

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Beautiful Expedition
Brandy L.

I had an amazing experience renting a car from Alamo at the Seattle Airport! From start to finish, the process was seamless and stress-free. The staff were incredibly friendly and helpful, making sure I had all the information I needed to make my trip smooth. The car was in perfect condition--clean, well-maintained, and exactly what I needed for my travels around the Pacific Northwest. I really appreciated the convenience of the express checkout process, which saved me so much time. Returning the car was just as easy as picking it up, and I was in and out in no time. I couldn't have asked for a better rental experience! I highly recommend Alamo for anyone looking for reliable, hassle-free car rentals in Seattle. I'll definitely be using them again next time I'm in the area. Thanks for making my trip even better! Big kudos to the two representatives who assisted us from check in and to providing us our rental Kenny and Kayla!!!

Phil A.

I had a very good experience here!! I made a reservation through Expedia, and the service here was good. Although the line was long, you could tell they were working fast because of that, and my wait wasn't as long as I thought it would be. He pretty much went by my reservation, no upselling, and I got a very nice, clean suv!!

One agent and a line down the hall Into the lobby

I usually love these guys and think their customer service is awesome but this is the line to get a car right now at SeaTac airport. What a mess.

Nathalie B.

I had a fantastic experience with Alamo, thanks to Willie! He was incredibly helpful and informative, making the rental process smooth and hassle-free. Not only did he ensure everything was in order with my car, but he also took the time to suggest some great places to visit in Seattle. His friendly attitude and local recommendations made my trip even better. Great customer service like this is hard to find--thank you, Willie! Highly recommend renting from this location.

There is no line. Surprised.
Lloyd C.

Customer Service was great! Our agent was funny and had a good sense of humor. Surprisingly, there was not really a line of customers! Awesome! Exit to the right, and cars are on the 4th floor. Beware, escalator takes you down to the 3rd floor. So pay attention, unlike like us. We needed to take the elevator back up one floor. LOL. But, the area to pick up the car, there were about 40 people waiting. Apparently, their production team was behind on cleaning, washing, and readying the car for customers. So cars were trickling out. As we got into line, thankfully, the reps said, "Is anybody looking for a sedan only? We have two available now." My wife and I looked at each other and said we needed a sedan. Then the agent said, "We have a red one and a white one." The couple behind us said they needed a sedan too. As I said, we'll take the red one. The family behind us said, "yes"! Apparently, they didn't want the red one we took. LOL. Off we go!

Picked up Seatac 2 flats spare and L/R. 1 DAY LOST REFUND MY MONEY!

8/5/2025 Arrive at the Sea Tac Alamo to pick up a reserved vehicle. They did not have one available. I return shows up and without checking the vehicle out. It was not cleaned out and the L/R tire was low. We left and went South. An hour to Dupont, Wa. 6:00 am I had plans to go fishing paid for no refund, went out and the L/R tire is flat. Ok I go to change the tire the jack is a too small for the Jeep. 7:04 am make the first call to get someone to bring a big enough jack to lift it high enough to put the spare on. 9:15 a tow truck shows up. He does not even change the tire I do. He watches me switch out the spare he let us use his jack to lift it up higher. We put the spare on its flat. The Tow truck has no air and says he needs to go. I am let with two flats now. Chevron Lakewood NO HELP! After to speaking to 13 people from South Africa who know nothing about America or Washington I get an uber ride to Enterprise in Tacoma 40 min away. Uber driver drops me off. I walk in and ask for a replacement car Alamo sent me here to pick up. They looked like deer in head lights! We don't have a car available. Now I am stuck in Tacoma no help from Alamo or Enterprise. 2 more hours I get a ride back to Dupont, 3:00 pm I get a call they have a car an hour away. They will send a lift. An hour goes by no lift. They cancelled! I booked an Uber 5:00 pm we arrive to an Enterprise in Tacoma. They did have a car. We get in and start heading south on the freeway. I swear the hood was not shut all the way immediately pulled over and shut the hood. I would not recommend Alamo or Enterprise in Sea Tac airport. Check your options. They have the worst service ever South Africa WTH?

Smooth ride! Great experience!
Dean L.

Sophia at the counter and Aydit garage attendant *(might have spelled his name wrong) made my day. I just had my luggage taken from the Delta carousel filed a lost luggage claim and while waiting for that went to Collect my Priceline booking at Avis. They were so rude I walked away even though they gave me the better deal! What made Alamo stand out was they weren't pushy, greeted me with a positive attitude and smiles. Sophia then Quoted a reasonable price (just $40 more than Avis) and with the shuttle when I dropped the car off it was extra convenient. I loved their customer service and car selection. Made my miserable morning so much better!

8/5/23 received a clean rental car

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6 months ago

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22 days ago

Great quick friendly service, hassle free return, shuttle on the spot. Great results twice

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Ask the Community - Alamo Rent A Car

What cars might I get under the Luxury SUV or similar designation? It says Infiniti QX80 or similar. What are the comparables?

Thanks for your question, Ian. Our fleet is constantly subject to change, therefore when you book with Alamo you reserve the class of vehicle, and not a specific make or model. Vehicle classes and examples may be found at… 

Does the shuttle run before 6:00am?

Thanks for the question, Aja. If you are returning a vehicle to our SEA location outside of their hours of operation, a shuttle service returning to the airport will be provided. We hope to see you soon. - Lisa S

I love renting with Alamo! It'll be my first time renting from Alamo SEATAC in March. I have reserved a Luxury Car. What type of car can I expect to choose from?

What premium car I can choose?

Hello Qin, We have a variety of vehicles available in our fleet. A few examples of our premium class are the Buick LaCrosse, Toyota Avalon, and Nissan Maxima. You would book… 

Is there a charge for infant car seats?

Hello, Ki k! Thank you for choosing Alamo! We have three types of child safety seats:… 

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Review Highlights - Alamo Rent A Car

Made reservations online real quick at Alamo for a super affordable price and was super quick.

Mentioned in 9 reviews

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.9
(613 reviews)
0.1 mi

A last-minute trip needed a last-minute car rental. Enterprise is my go to and I usually only rent…read moreabout once a year so it's not necessarily a familiar process. But the staff team that works the SeaTac venue was truly seamless. It was Gabe who first assisted me to confirm my paperwork and I think that took less than 10 minutes because I've been able to make the reservation by phone. I want to be really clear that I talked to a human to make the reservation and that made all the difference for me. The online version of it was inefficient and didn't allow me to ask questions and get clarification that I needed so I hope Enterprise continues to allow customers to talk to human Customer Service representatives because not all questions can be answered online. Then I was sent to the next area which involved some trepidation because it was a vast area of garage space but immediately Natalie who was part of Enterprise approached me and took my tentativeness and turned it into confidence. She walked me past several areas and made sure that I was put into a vehicle that suited my concerns. And instead of feeling limited by my selection upstairs I felt I was actually given some options in which car I could land in. That made a tremendous difference. Her welcome was genuine and she was very helpful. So between Gabe and Natalie I had a great car pick up experience. And then I'd like to mention Christian who helped me get out of my car when I returned it 24 hours later. He helped me figure out why I would not get a day return back Despite returning at 12 hours earlier, and he was friendly and very positive about his work. I think he was celebrating a work anniversary actually but I don't remember which one it was. Regardless kudos to Enterprise for having such great staff work with us to make a car pick up and car returns simple and seamless. My only issue now is that I left some keys in the car and I would love to figure out how to get a hold of them. I did email Enterprise but have not heard back. I wonder if there is a more direct route to figuring out Lost and found items?

Enterprise is one of the many options at SeaTac, which houses all of the rental companies under one…read morecentralized location. I've used several different companies before but Enterprise generally has a pretty good rate. My last experience with Enterprise was one of the worst rental experiences I've had. At first, it was nice that they offered the choice of a car to me, and provided some full-size sedan options at no cost for an upgrade. I took a Nissan Altima. As soon as I pulled out of the registration, warnings started going off on my dashboard about low tire pressure. I checked the tire pressure and noticed it was enough to make it to my destination so I didn't pay it any mind. The destination I went to had no service stations nearby, so I e-mailed into Enterprise to ask about the issue. They said I could return the car or pull into a Firestone. It took a few days for me to get to the Firestone but once I did, the technicians took a look and found a deeply embedded nail into the tire that was slowly leaking air. I had attributed the tire pressure fluctuation to the cold weather. They filled the tire back up enough to where I would make it back to the airport. I reported the issue immediately via e-mail and to the manager on site. I'm leaving a 3-star instead of a 1-star because previous experiences have been fine, but this last one was straight up dangerous. Inspect your cars well before taking them out.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
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Sixt Rent A Car

Sixt Rent A Car

2.2
(605 reviews)
0.0 mi

An Amazing Experience!…read more From start to finish, my experience with Sixt was outstanding. The booking process was incredibly smooth, with clear and concise instructions on where and how to pick up the rental upon arrival. When we landed, you do have to take a shuttle there (which the shuttle was already waiting.), the wait time was minimal. The gentleman who assisted me was helpful, polite, and professional. He mentioned available upgrades but did not pressure me when I declined, which I really appreciated. Finding the vehicle after check-in was easy, and another staff member guided us with friendliness and efficiency. The car itself was excellent, spotless, comfortable, and in great condition. I had zero complaints. When my flight was delayed and I needed to extend the rental, the process was just as seamless. I was able to handle everything through my email booking without any confusion or hassle. As someone who isn't very tech-savvy, I found it extremely user-friendly. Returning the car was just as convenient. A staff member was ready and waiting, quickly inspected the vehicle and fuel level, and provided the invoice on the spot. completely hassle-free. I will definitely book with Sixt again and hope to have the same excellent experience. It's rare to find such consistent, high-quality service these days. Thank you! And not to mention, the prices were very reasonable, i was genuinely surprised.

WARNING - AVOID. Terrible rental car experience with zero customer service and accountability. I…read moreoriginally decided to work with Sixt because of the nicer cars they have "available". When I get there of course they don't have the car I wanted and did a bait and switch. The car I rented also had damage on it and the check engine light kept coming on. I asked Sixt about it and they did not want to acknowledge it. Upon returning, they say to just leave the car since there's nobody to help or walk through the car with you. This is where the scam starts. They will reach out to you weeks later with bogus claims that you damaged the car. It's impossible to get a hold of their claims departments and they will take months to respond to emails. On top of that, they will charge you for a ridiculous admin fees that nobody could ever explain what they were for. If you do a simple google search, this is way too common with Sixt and it seems like it's normal practice. Clearly they do not fix any of their damages because the rental I received had damage on it. Seems like this is just another revenue stream. I ended up paying just to avoid this headache and it's not worth it. Go with another company!

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SIXT Car rental Seattle Int Airport
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SIXT
SIXT
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Dollar Car Rental

Dollar Car Rental

2.9
(361 reviews)
0.1 mi

Tiffany checked me in, provided me with a nicer car than expected. It was a hybrid, new car to me,…read moreso when I didn't hear it start up, I walked to the counter for help. The employee came to the car with me, explained it makes no noise and I was good to go. On my last day, my daughter noticed a tire was flat! Called the number provided, and after getting upset at the situation and yelling at Mike, the manager, he explained my options. He didn't have to be as patient as he was, or wait for me to be done being upset - but he did. Thank you Mike, and Jessica, and the employee who checked the car back in. I wouldn't hesitate to rent from Dollar Rent A Car again. From picking up the car, to returning it, even with a hiccup was seamless.

Worst company to do business with. NEVER RENT FROM HERE! If I could have given ZERO stars I would…read morehave. They speak hardly any English, or at least pretend, and get customers to sign for unwanted charges despite having an online receipt for what was already confirmed...over $300 in unwanted add-ons despite trying to get them to remove them before finally just leaving with the car. STAY AWAY! UPDATE: Your response back to me is inaccurate. I am the primary AAA holder and my son and I rented the car online initially. And the piss poor customer service and lies continue. And before you go thinking that we are just another whiny customer trying to get out of charges, we rented with Hertz (parent company of Dollar, correct?) and had a WONDERFUL experience with them at the San Jose location in CA! CUSTOMERS BEWARE!

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Tiny office
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Dollar Car Rental
Dollar rental car  SEA-TAC Airport Weds 5.24.23

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Avis Car Rental

Avis Car Rental

1.7
(400 reviews)
0.0 mi

I had left my phone in the car when we returned it to Avis on July 9, 2026. I came back to the…read morerental facility about 20 minutes later and spoke with field staff Jane Kim. She was very cordial, got my information, and helped me retrieving my phone in 5 minutes. Thanks Jane and Avis for great customer service.

Probably the worst rental car experience to date.! To start off, although this is the Sea-Tac…read moreAirport location, the rental facility is only reachable via airport shuttle. With the wait and the ride, it took us about an hour to just reach Avis where ANOTHER line is waiting for us. After another 30 mins wait, we finally reach the counter where the staff was very rude and demanded my corporate badge for the corporate leisure discount I used. When I couldn't provide it, she demanded to see my most recent paystub and studied it for a good minute when I pulled it up on my phone. This is such an odd ask and invasion of my privacy. Through many years of using corporate leisure codes, I've never had to provide my badges or paystubs. After check in, we got sent downstairs to get the car. Once again total chaos! The lines are mixed in with Budget, and they ran out of cars, so we had to grab anything that's available (not even the class of car we booked). Overall took over 2 hours for car rental. Returning was also chaotic, the return area was overrun by cars and the line waiting is out of the garage. A lot of yelling from the staffs, and there was no official check out process. We gave them the key and that was it.

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Maintenance required warning
Maintenance required warning
Avis Car Rental
The 'shorter' line.

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The 'shorter' line.
Hertz Rent A Car

Hertz Rent A Car

1.9
(72 reviews)
1.1 mi

Seamless process with picking up and dropping off the car, as usual…read more Pros: + Booked online, super easy and clear + Gold Members go downstairs for processing + Airport shuttle bus available, pickup and drop off at car rental areas + Attendant was fast and knowledgeable + Prices are not bad Cons: - N/A Convenient online booking process might have made the in-person pick-up super easy. I wasn't asked a bunch of questions regarding auto insurance and such. I did, however, inquire about upgrading to an SUV. The guy proceeded to list the available cars and told me the additional cost (Mercedes comes out +$20/day). They offer some pretty nice SUV options. If you're like me, a city girl familiar with city roads and not snowy roads, say YES to 4WD/AWD when they offer. Seattle roads are fine. The snowy roads of Vancouver are another story. Drop-off was easy as usual. Parked it, lady checked the miles and made a quick inspection. Done. Did Hertz in Hawaii, did Hertz in Seattle. Will do Hertz again in the future.

I had a very disappointing experience with Hertz at SeaTac…read more I reserved a vehicle through my credit card rewards program and paid for the entire 8-day rental in advance using points. Upon arrival, there was only one agent serving a long line of customers, resulting in a wait of more than 45 minutes just to reach the counter. At pickup, Hertz placed a $697 charge on my credit card. I was specifically told this was only a security deposit/authorization hold because the rental had already been paid in full. During the rental process, I expressly declined all optional products and services, including damage waivers, insurance coverage, and other add-ons. I also confirmed with the representative that the charge would only be relevant if the vehicle was returned with damage. I returned the vehicle one day early and was advised by the return agent that there would be no additional charges. I was told the rental had been prepaid, the vehicle was returned without issue, and the security deposit would be released in full and I may get additional points back as a result of the early return. A few days later, however, Hertz charged my credit card an additional $372.22. The receipt included charges for damage waiver-related products, concession recovery fees, and associated taxes, items that I had explicitly declined at pickup. I never authorized these charges and was never informed they would be added to my rental. I was told both at pickup and return that no additional charges would apply. As a result, I now have to spend time disputing the charges with my credit card company. Based on my experience, I found the rental process confusing, the communication inconsistent, and the post-rental billing practices frustrating. What should have been a simple prepaid rental redeemed with rewards points has turned into an unnecessary and time-consuming dispute.

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Hertz Rent A Car
Hertz Rent A Car
Hours long wait! Again and again! Not a single option on Hertz website to cancel either!!

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Hours long wait! Again and again! Not a single option on Hertz website to cancel either!!

Alamo Rent A Car - carrental - Updated July 2026

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