My husband and I spent the last three years slowly renovating our backyard piece by piece to save…read moremoney, hiring individual contractors for smaller projects along the way. Unfortunately, it was often difficult for others to fully understand our vision, and many things were not completed the way we had hoped. Eventually, we decided it was time to find one company that could bring our entire backyard dream to life. We interviewed four different companies, and Kiko immediately stood out from the rest. Not only was he professional and knowledgeable, but from day one he was genuinely excited about the transformation process. Having someone just as excited as we were made him feel like so much more than an ordinary contractor. Choosing Kiko gave us peace of mind knowing he would truly do his absolute best to help us achieve our dream backyard. Throughout the entire process, Kiko was transparent, communicative, and incredibly easy to work with. Whenever unexpected situations came up, he always kept us informed and worked with us to find the best solution. One thing we especially loved about this company is that they have an amazing team behind the scenes specializing in every aspect of the project. At the beginning of the process, we had so many ideas floating around, and Aya, their architect, helped bring everything together beautifully. I sent her my inspiration photos, and she created a 3D rendering of our backyard that truly helped everyone visualize the final result. Kiko and Aya even came to our home to present the design, and they made changes in real time until we were genuinely happy with the plan. Even after that initial meeting, our design evolved many times, and Kiko was always patient, receptive, and attentive to all of our comments and concerns. He even made sure to preserve several of our trees and carefully relocate my banana and lime trees that I love so much. That level of care and attention meant a lot to us. Our entire backyard renovation including demolition, pool construction, inspections, and everything in between was estimated to take about six months, but the project was completed much faster than expected. His team worked so efficiently, and we were consistently impressed by their dedication and work ethic. My husband and I even went away on a two-week vacation during construction, and Kiko made sure our home was taken care of while we were gone. There were even times we would message him late at night fully expecting a response the next morning, but he would still reply. Daisy, Juan, and the rest of the hardworking crew who were part of the main construction process were also incredible to work with. Every person on the team was kind, professional, and committed to delivering high-quality work. The craftsmanship and overall quality this company provides truly is the best of the best. Completing this renovation has been one of the biggest upgrades we've ever made to our home, and my husband and I are beyond grateful to Kiko and his entire team for taking such great care of us throughout the process. Our backyard has become a beautiful oasis where we can relax and recharge after stressful weeks, and even our piggies love their new home too! When the time comes to renovate the rest of our home, we will absolutely be reaching out to Kiko again.

Let me just say, anyone can claim they can do the job, bid on it, and get hired -- but almost…read moreeveryone ends up dealing with endless punch walks and disappointments when the project is given to the wrong contractor. This contractor, however, takes their work seriously and treats your home like it's their own. With an almost OCD-level attention to detail, they maintain exceptionally high quality throughout the project. I totally recommend them! All done at the right Value! I highly recommend Kiko Ida; he will make your dream a reality -- Construction Project Manager

Review of Modul Pools, by OC Poolscapes…read more 4 1/2 Stars Overall, Modul substantially delivered on its "6 Weeks or Less" promise. I intentionally waited until the project was complete before updating this review because I wanted it to reflect the entire experience. Sales - 5 Stars Jaiden was outstanding throughout the process--transparent, responsive, friendly, and never pushy. We negotiated flexible pricing and several upgrades, and I always felt he treated me fairly. Five stars to Jaiden. Permitting - 5 Stars The permitting team knew my city's requirements, handled everything professionally, and moved quickly. I never had to chase anyone down. Five stars to the permitting team. Construction - Beautiful Pool, Minor Project Management Issues The finished product is beautiful. My family absolutely loves it, and Modul and their subcontractors did quality work throughout the project. Modul also handled several things well. They replaced a porcelain coping tile that my hardscape contractor accidentally cracked and rebuilt a brick planter that had to be demolished when excavator access proved tighter than expected. My only meaningful criticism relates to project management and communication. During the major construction milestones--excavation, plumbing, electrical, shotcrete, tile, and pebble--communication and scheduling were excellent. However, when the work shifted to punch-list items, cleanup, warranty coordination, or other items that didn't require another payment from me, responsiveness became less consistent and often required additional follow-up on my part. Construction projects are rarely perfect, and I never expected this one to be. My expectation was simply that the same sense of urgency shown during the primary construction phases would continue through project closeout. I also want to recognize Sam, the project manager's assistant, who was consistently responsive and instrumental in helping move many outstanding items forward. Five stars to Sam. Chemical Startup The startup process was probably the weakest part of my experience. I would have appreciated a more thorough startup walkthrough or pool school, and there were a couple of missed startup appointments that resulted in some unnecessary frustration. Salt System The most significant issue on my project was that the salt cell had inadvertently not been installed. Fortunately, my independent pool professional discovered the omission during a routine visit. Initially, the replacement part was backordered through the distributor. To Modul's credit, management ultimately stepped in, sourced the salt cell through a different distributor, and completed the installation rather than continuing to wait on the original backorder. I appreciated that they took ownership of the issue and found a solution. Automation & Warranty We also experienced an issue with communication between the AquaLink automation system and the Jandy VersaTemp heat pump. The only frustration was determining who would ultimately handle the repair, as there was some back-and-forth over whether it was an installation issue or a manufacturer warranty issue. Once it was routed through Jandy's warranty process, the problem was resolved and everything is now functioning properly. Final Thoughts No construction project is perfect, and this one certainly had its share of punch-list items and follow-up. That said, Modul delivered a beautiful pool at what I believe was a competitive price. My family has already created incredible memories and that's ultimately what this project was about. I genuinely believe Modul has talented people throughout the company. While I think there is room to improve communication and follow-through on punch-list and warranty items, management ultimately stepped in, addressed the significant issues, and delivered a finished product that we're extremely happy with. If I had one piece of advice for future customers, it would simply be to negotiate a reasonable punch-list retention and not release it until every remaining item has been completed and verified. It's a simple way to ensure the final details receive the same attention as the major phases of construction.

Don't fall for their instagram presence like I did. They will over promise, over charge, and under…read moredeliver. A simple 9x18 pool will take them over 7 months to fully complete from excavation (Nov 2025). Your project will not be a priority because all their resources go to their other company, Modul Pools, that claims to "build a pool in 6 weeks or less". If you hire OC Poolscapes, you will have to project manage their project managers to get them to do anything. If not, communication will be nonexistent. But even with me being on top of them, they don't answer calls, return calls, or even respond to texts. Not the owner (Malkiel), not the managers (Michael, Brandon, Jason, Brendan) , not even their assistants (Ulysses, Sam, Bernardo). With 5+ employees in the group chat they set up, it's hard to get a hold of them for any updates. For some reason they also switched project managers on us 3 times due to "company structure changes". First it was Brandon, then Jason, then Brendan. This caused months of delay because no one knew what was going on with our project. Multiple times, I had to walk them through what still needed to get done. There was no handoff or communication internally. Each time a new project manager contacted us for the first time, they would promise to be in constant communication and move things forward. But, the project eventually was put on the back burner again. There have been many missed construction deadlines and tons of issues with them getting permits approved. They tore down two walls in my backyard for access that they have yet to rebuild because whatever they submitted in the permit caused the city to think it was a build to require extra engineering, soils reports, and OSHA permits as well. To this day they are still trying to figure out the permit. Not even the pool build itself needed extra clearances and reports. They say workers will be here on a certain date and then no one shows up. But honestly they don't have anyone scheduled to come at all and just say things to stall and buy time. When you call them out on anything, there is always some sort of excuse. This has literally caused 3 months of delays on their part. No weather issues, no permit issues, just them dropping the ball on scheduling. They also do not take pride in their work. They constantly leave the job site a mess until you ask them to clean up. The tile and grout finish was a rushed and left messy and has since started falling apart (see pictures). Managers do not care to pay attention to the details, despite claiming they build luxury pools. They do not send their in-house workers. They contract the job out to others. For example, I have included a photo of how "their plumbers" ran our new gas line to the pool equipment. It isn't even secured to the wall. There is no way they can be proud of this and put their name on it. I had to call them out on it to have it fixed and secured. Oh and guess who came to fix it? Plumbers in a Modul Pools truck. They best communicate when a payment is due. They will gladly send someone over to pick up the check same day, no problems. But getting someone out here to do work? To them, it can wait. They are also quick to get back to you when you tell them that you are going to fire them and take legal action or file a complaint with the Contractors State License Board. But they immediately go back to not caring about your project after they do a little bit of work to appease you. Look, I know it's a miracle anything gets built in Los Angeles, but it's a miracle OC Poolscapes have built a pool at all. There's a lot more I could go into detail about but hopefully this review has painted a good picture. But with everything said and done, DO NOT hire OC Poolscapes or Modul Pools. I am posting this review before our project is fully completed and final inspections passed. I will not be taking this down. I will be submitting a complaint to the CSLB and will likely pursue legal action as they have practically built us a Modul pool for twice the cost.

Bobby, Jeremy & Steve did an amazing job. Communication was excellent, and they even helped me…read moreclear up issues with my previous pool contractors. I went through 3 other contractors before Tessera stepped in and completed the job. Pricing was definitely higher, but they did the work and we are more than happy with how everything turned out.

Teserra remodeled our pool about five years ago, and the work has truly stood the test of time…read more They did an excellent job with new coping, tile, and pebble, and the pool still looks fantastic today. Bobby came to our property throughout the process and walked us through every stage of the construction with clear communication, which made everything smooth and stress-free. Recently, our neighbors began major construction next door, and we asked Teserra to come out and assess the structural condition of our pool. Bobby responded quickly, came out to evaluate everything, and provided a detailed report to help us avoid any potential issues down the road. It really says a lot about a company when, even five years later, they show up and stand behind their work. I truly appreciate Teserra's responsiveness, integrity, and continued commitment to their clients. I would absolutely recommend them.

I hired this company to build a patio water feature that came with a two-year warranty. Shortly…read moreafter installation, the fountain began leaking and caused damage to the stucco. Despite multiple requests for repairs under the warranty, the owner has refused to come out and fix the issue. Based on my experience and the message history, this company does not stand behind its work. And as you can tell from his comment below, a completely ridiculous and baseless reply, to hide from the simple fact, that they do not stand behind their work.

recently interviewed 28 contractors for my project, and unfortunately, this contractor was among…read morethe most disappointing in terms of professionalism. As seen in the screenshot I attached, after I politely informed him that we had chosen to go with another contractor, his response was unnecessarily passive-aggressive and unprofessional. I don't believe it's appropriate for a business to respond to potential clients this way -- especially when the communication was respectful. It's understandable that not every contractor will get every job. But the way someone reacts in these situations says a lot about their attitude and how they might handle challenges during the actual project. My advice to others: professionalism and basic respect matter just as much as skill. There are many great contractors out there -- choose one who makes you feel comfortable and respected throughout the process. Definitely not the one I would recommend, based on my experience.

From the onset, Jose was extremely clear with his communication proposal Drawings follow up. Every…read moreweek he started with a description of the work that was going to be done and the expectation of the work. He was there for every inspection. He was there for every step of the build. You would be remiss to not use this company for a pool build Especially in the OC area. I had at least five other quotations, some embarrassing for them, but I would say that this has been the smoothest construction project I've ever had. What I will add now that I've given you my experience as I've also been in the construction industry, my entire life. My father was in the business. My grandfather was in the business. I went to the military came out and I'm still in the business. If you want an honest unsponsored, no frills endorsement this is it I have no problem answering any questions that someone might have off-line during this process. This is my third pool build and absolutely my best experience.

We wanted to remodel our 90s pool from an egg to a modern rectangular style with built in cover. We…read morespoke to several contractors about the project but we are so happy we decided to move forward with RSC Pools. Elder and his son Jose with their team saw our vision and brought it to life. They were constantly on the site and walked through every detail along the way to make sure we were happy. Even with changes along the way, the project was completed in time. It's been almost a year and we are still incredibly happy with their work and can't wait to spend another summer outside in the water.

We had a great experience with Carlos, Carlos, and the crew. We had about 2,000 square feet of…read morepavers and a patio cover installed by West Hills. We are super happy with the project. Our back yard is incredible now. The crew started when they said they would, and those guys worked super hard. I was amazed at the progress they made each day. The pavers went in very fast. The side yard drainage issue I had is no more! That alone was worth a lot to me. The only hang up was the patio cover. We had to get a permit, and the city took forever because of limited appointments due to COVID. Carlos did his best to keep things moving along. It also took some time to get the materials. I think the price was reasonable for all the work that was done. Carlos checked in regularly, and made sure the job was progressing. Everyone on the crew was very nice when I went out to check on progress. We are very satisfied. I will not hesitate to recommend or use West Hills again in the future.

Carlos and the team are simply awesome. They just paved my backyard with beautiful pavers. They…read moreare easy to work with and also referred another company to install patio covers. The job turned out better and quicker than expected. They worked 6 days a week, did the demolishing in a week and installed the pavers the other week. They also installed a retaining wall. They kept the yard clean and did a decent job cleaning after every day. Communication was easy and they will work with you if there are any issues. Carlos was very responsive. Highly, highly, recommend.

Ryan was wonderful to work with! He was understanding, professional, and easy to communicate with…read morethroughout the entire process. He took the time to work within my budget and was very flexible with my schedule. I never felt pressured, and he made everything feel easy and stress-free. I really appreciated his patience and willingness to work with me. I would absolutely recommend Ryan to anyone looking for someone reliable, accommodating, and easy to work with!

If someone asked me if I'd recommend Coastline Pools i'd shrug and say maybe. I've had lots of…read moreconstruction done on my home and these guys were really on it for the most part. Sub contracting everything out which makes for plenty of weird third party communications about when people were going to be here and it always seemed like no one knew when exactly. they'd make promises that never really materialized, and some of these sub contractors were good, some were just kinda meh. ultimately the job got done in a timely fashion, the pool works, but the finish work was off in a few areas, and I tried to keep them accountable and on top of the things we saw that were just sort of ok during the process and it was always yeah for sure we'll get to that, they'd always miss something. well, I've been asking for a light to get fixed that was put in really poorly, 1 out of 8 and the rest are good. also we've been waiting for some general grout cleanup and finishing and I was originally told by Ryan that they'd get right on it. lots of texts that things would be taken care of and now they've just sort of ghosted me after telling me they'd get right on these last few very small things. Very strange. at the end of the day, I got a pool for a lot of money, they were not our cheapest bid but I trusted Ryan to get it done the best. did he? they did pretty good but there's room for improvement In the quality of workmanship.

We had Alex come out and give an estimate of our 100 year old front wall that was obliterated when…read morea car drove into it. Alex gave a fair price and had outstanding communication. After demolition, the crew built a gorgeous new wall. I had requested a restoration of the original design to maintain the historic style. It was exactly what I had envisioned aesthetically. The new wall beautifully blends in with the design of the old wall, but looks fresh and new. After the project was completed they cleaned everything up and left things looking better than they were originally. I would definitely use BetterYard Construction again.

Alex and his crew did an absolute perfect job! We had a quote and the job all completed in less…read morethan 72 hours! Our home looks completely different! The best part was the overall service! We had an idea of what we wanted and they helped us imagine a better concept. It was all well worth it, we plan on doing more work with them and are recommending them to all of our neighbors and friends Thank you, Better Yard for a fantastic outcome !