Received a 90min signature massage that damn near put me to sleep. Was so relaxing and quiet. My masseuse was Jennifer who hit all the spots with the right pressure. I really didn't want the massage to end! Highly recommend. read more

To conclude, money is a waste. The service is not worth it. Parking is too expensive.The products you use seem strange. I have a rash on my skin. read more

Let me just say that this is place is INCREDIBLE! it's such a small hidden gem. I booked a couple massage for me and my husband surprised him for his birthday. Once you walk in it smells so good waiting area is comfortable. Once ready they walk you in to your room, you undress and start your session! The massage was WOW! Overall I will come here over and over again. read more

I just had a little mini vacation at Frais. Upon arrival i was offered a glass champagne and other refreshments. Things are looking up. I had a one hour massage. I forgot her name...sorry. She has a good technique and apply the right amount of pressure. The spa itself is very clean. See you soon! read more

My fiancé and I came to the Frais Spa during our trip and it was absolutely serene. We had Jackie & Jenifer, and they were super nice and accommodating. Would definitely recommend! read more

What a find! Tucked in the downtown boutique O Hotel, Frais Spa is a tranquil haven. My husband and I had the Couple's Massage. Fantastic staff and impeccable service. We booked online, and were pampered from the moment we arrived. Karen and Dale Fernandez are attentive down to the smallest details, and it shows. The steam room, the shower, the white fluffy robes, perfectly brewed green tea, the locally sourced, organic products and the professional staff really add up to a 5 star experience. We will definitely be back. read more

Incredible service, incredible masseuses, customer service is 10/10. Making an appointment was very easy and communication was very clear. Very satisfied overall with Frais Spa, I will be coming back here a LOT more often. read more

You must try this very chic boutique spa out in The O Hotel. The decor is so retro and cool. They offer refreshments and snacks, and fully equipped amenities. This is a place to bring a girlfriend...or boyfriend for a quiet and relaxing time. The proprietors take pride in what they bring to the spa down to the toiletries in the changing room. The professional therapists tailor to your individual body type and needs. I highly suggest trying out this hidden gem and seeing for yourself! read more

Had such an amazing experience at Frais Spa! I had my first ever facial there and upon arrival instantly made me feel comfortable and felt super chic in the luxe environment. The facial made my skin feel SO good and I even got to take home a few product samples. After my facial I did the body scrub which felt AMAZING. All of the products smelled so delicious and the music playing in the background was so relaxing I wanted to ask about their playlist! It was all so relaxing and I can't wait to schedule more appointments here again. There were a few women there having a spa party and thought it would be such a great idea for my birthday coming up too. read more

They wanted to charge $16 for parking on site - what a joke! Especially given the inconvenience of this being right in the middle of the city. Some of the facilities were out of order. I was warned by the receptionist the sauna wasn't working the day of my visit so that was fine but when I turned up I found black mold in the toilet and the shower head wasn't working. Massage was okay, nothing to write home about. Would not come here again. read more

WOW. I've gotten quite a few massages in LA and Jannet at Frais is one of the best. She seemed really in tune with my very sore back and worked out all of my ailments. I got a hot stone massage and it was incredible. The space is great - clean, minimal and inviting. Frais provides robes, slippers, and all of the essential comforts a spa should offer. The spa is inside the O Hotel - all you have to do is walk down the hallway before you see the sign. Really worth the trip. I can not wait to go back! read more

I was in a bit of a hurry so I was only able to do their express facial. An ex of mine was in town and wanted to catch up over coffee, so naturally I wanted to look my best. I was relieved to have been able to get a last minute appointment. The facial really helped to hydrate and tone my face, my skin was pretty dry so I was a little skeptical about how effective the express facial would be but I was pleasantly surprised. The space is quiet clean and has a tranquil vibe, I'm definitely looking forward to going back with more time so that I can make a day of it. read more

Frais Spa inside of the O Hotel, is the exact relaxation haven Downtown needed but didn't know it had. What makes this spa special is the customization of your desired experience. The space is tucked into the back of a quaint business minded boutique hotel. O hotel is conveniently located in the financial district of downtown Los Angeles, while being toward the corner that makes visiting the staples center and/or the convention center an enjoyable breeze. This is where you find the blissful oasis that is Frais Spa. It's weakness are its strength and vice versa. Looking at client/business perspectives. Volume is important for a business but too much would create of muddied jumble mess of an experience for the spa. At the same time it is small, it's actually quite large. The prepping room/ locker room is fantastic when it is utilized as a private space, but could feel intruding when crossing paths with another potential customer receiving service. My experience with the spa was that of exclusiveness as I was the only guest. Entering the space you are greeted with the option of water or Green tea. I went with the green tea. That private bath has a steam room, a switch shower head/hose, hair dryer and other bathroom accoutrements (lotion, deodorant spray, etc). You are provided with slippers and robe. Given the ability to relax into your massage time, it is recommended you come before your massage time to utilize the steam room and enjoyment of your tea. I showed up a few minutes before my scheduled massage so I partook in the steam and shower after my massage. Janet is fantastic!!! She was my masseuse and literally blows away most massages I have received at other spas. She is has a real skill at finding the exact spots that need work and gently but forcefully enough relax and work through the knots. The entire time was enjoyable and soothing and never felt rushed. She really cares about your personal well being. More green tea was offered with a little treat after the massage. Mellow spa music plays throughout the modern, sleek designed space. Overall if you are visiting or live downtown, Frais Spa should be an expected and most enjoyable experience of downtown Los Angeles. read more

This is a nice addition to the spas in DTLA. This place is serene and has a nice decor. Most importantly their staff is extremely knowledgeable and talented. I received an amazing hot stone massage from JANNET. She was so skillful and knew dozens of techniques to help me deal with my back issues. I strongly recommend a massage from Jannet or service at Frais Spa! read more

Overall the Spa was pleasant and very clean. The changing room is relatively small in the sense that it had one restroom, shower, and steam room, but no one else was in the room both times I went so it works out. The front desk was very friendly and helpful. The 1 hour massage with Julia was great and I only wish it were longer. In general it seems that they manage their schedule and space very well. read more

I DO NOT RECOMMEND this spa. I wanted to get a massage in downtown after work, so I found this place on Yelp. I should have figured the 10 people who left great reviews were probably friends & family. I booked the 60-minute Frais Spa Massage. Everyone was friendly. Customer service was not the problem, just the quality of the massage. I paid roughly ~$120 expecting a great massage but only to get oil rubbed on my body - that's it. The only pressure I received was when the therapist pushed her elbow into my back. She did not seem qualified to be working at a spa. This was the most DISSATISFYING massage ever. I will never come back nor recommend to anyone. The lady at the reception desk asked me how it went and assumed that I had a great time; I told her my thoughts and she said she will forward my feedback to the manager. If you're looking for a massage with a spa atmosphere, pass on this place. read more

Just had a 60 minute massage and it was wonderful! I was offered champaigne, water, or tea upon arrival, and the spa is very clean. I love the boutique feel and ambiance. The masseuse was very skilled and paid great attention to me. I will be requesting him again. Before leaving I was offered green tea and chocolate. Very highly recommended read more

I had bought a spa and massage for my boyfriend's birthday. The facility was nice, loved the surface, but waited some time before the facial that cut into the time of my facial. It was expensive as well, as I was expecting quality service all-around. We were one of the only ones there, and were still waiting some time before the facial and massage as well. I was also told before I left and tipped the workers that there is a mandatory 15% tipping rate per service, and the workers did not warn me before booking the appointment. Was a waste of money and would prefer to have gone to a different place that was more affordable and has more quality service. read more

Staff is very professional! I received an amazing massage. Felt relaxed as if all negative tension was released from me. Definitely will come back again! Highly recommended if you need a massage. read more

I was there today for a 90min massage with Annie. She is amazing!!!! She identified exactly what I need and I feel great now. It was the perfect mix of zen like ambiance and Annie applying her expertise. Everything else about this spa is fantastic as well. The changing room is full of great amenities like a steam room and a shower. Thank you all for making this a great experience. I will definitely be back and ask for Annie. read more

Had a great time at this spa. Everyone is really friendly and the facial was amazing and relaxing. I hope to come here again very soon!

Unlike larger spas, Frais is a small boutique-like place in the O Hotel. Their rooms are cozy and comforting. It's one of those places that is only known to locals so it feels very exclusive. Prices are fair as the services are top notch. The staff knows their stuff. I was offered a variety of refreshing drinks before my service. My masseuse Andrew was amazing. Not only was he able and capable, he also provided me with additional tips on how to deal with stress outside of the spa. I treated myself to the Pink Diamonds scrub and it was one of the best experiences I've had in a long while. Check this place out. read more

My experience in the Frais spa at the O hotel was simply magnificent. I hadn't been to a spa in quite sometime. I had an appointment with Jennifer for a facial. My trip to the O hotel happen to fall right in line with my birthday week. I was first greeted by two ladies at the front counter who were very gracious and accommodating. I was offered refreshments and then led into the lux and modern men's locker room where I changed into a robe and sandals that were provided. I truly love and appreciate a spa that has everything I need to freshen up. Q tips, tissue, lotion and hand soap just to name a few. The main course was definitely my facial with Jennifer. When I walked into her room I immediately felt in a peaceful state of being. Jennifer's energy and demeanor added tranquility to my day. Anytime I get a facial, I always go with what the esthetician recommends. Jennifer knew exactly what I needed. She first cleansed my face. Then did extraction with a steamer. Followed by a mask. I also received a facial massage, toner, moisturizer, serum and eye cream! She has hands of a goddess! The product used on my face was from an organic line. When she completed my facial, my skin felt rejuvenated, fresh, smooth and full of life! Everything from start to finish was impeccable. That's exactly what I look for in an esthetician. I will most definitely be going back to the Frias spa to see Jennifer. Gratitude to its fullest. Thank you team. :) and thanks for the chocolate treat. read more

Dr. Dale Fernandez knows his chiropractic services. He is easy to talk with and listens to your areas of concern. I feel so much better after seeing him. If you need an adjustment in DTLA, please call Dr. Dale. Pricing is reasonable. Highly recommend! Karen is so sweet at the front desk always offers me something to drink. read more

Signed up to Yelp just to give this review. I go once a week for steam and deep tissue massage with Jennette. Fabluous. The facility is professional, cheerful and immaculate. The service cannot be beat. A much appreciated amenity for the new downtown LA. read more

My sisters kindly got me a gift certificate for a 60 minute massage. I decided to pay for the aromatherapy and extra 15 minute extension. I called ahead of time to make sure those were in my reservation. I arrive. Everything is great. Very quiet. My massage started 10 minutes late and no one apologized, okay, fine. I reminded the masseuse of what I had paid for. Unfortunately, I did not get the extra 15 minutes I paid for or the aromatherapy I had paid for. I obviously didn't realize how much time had passed until the end of my massage, upon which time I realized what had happened. The massage was very good, but I did not get what I paid for. I had to raise a big stink to get refunded for the services I did not receive, and no one ever apologized to me for it or offered even a 10% off discount. Pretty miserable customer service. I won't be going back, and for those of you considering going and paying for additional services.... Not worth it. You won't get the additional services, and then it will be hell to get them refunded. read more

I never go out of my way to write reviews but I feel that this business deserves one. They truly are a wonderful place that thrives on providing great customer service. I have been there twice already and each time was amazing. My massage therapist Byron is so skilled and able to release the tension from neck and shoulder. I didn't even have to tell him where it hurt. He found my pain on his own. If any of you spend a lot of time on the road driving, like I do, I highly recommend the 60 min tech neck massage. Thank you frais spa. I look forward to my next massage. read more

Beautiful spa, beautiful service! Had a relaxing time in the steam room 1/2 an hour prior to my massage appointment, the plush robe and slippers where a nice touch. Then I meet my friendly masseuse, Jannet, whom showed me to the room where my massage would take place. It was immaculately clean and the ambiance was just what I needed. Soothing music playing, candles lit, and refreshing aromas that carried all of my troubles away. Jannet was very attentive, she asked if there were any "problem areas" that I needed focus on and then proceeded to give me one of the best massages I've ever had. I opted for the hot-stone and aroma therapy package which was absolutely worth it. I would go in to more detail, however I fell asleep about 15 min in to my 60 min massage...SO RELAXED! I woke up feeling refreshed and invigorated. Jannet brought me a hot tea and chocolate and offered the steam room once again, which I happily accepted. All-in-all a truly wonderful experience, A+++! Will definitely go back, thank you Frais Spa! read more