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    Frame Cottage Optometry

    4.7 (55 reviews)
    Closed 10:00 am - 5:00 pm

    Services - Frame Cottage Optometry

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Frame Cottage Optometry Photos

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    8 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    8 years ago

    Dr Niko is wonderful. She always takes care of me and my family. We love coming here.

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    14 years ago

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    9 years ago

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    8 years ago

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    6 years ago

    This place is fantastic, excellent customer service, very professional and super friendly eye doctor

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    9 years ago

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    13 years ago

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    9 years ago

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    11 years ago

    great customer service. Dr Rezvani is kind and honest, and pricing is great too.

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    8 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Frame Cottage Optometry

    Review Highlights - Frame Cottage Optometry

    Rezvani patiently went through her selection until I found the perfect pair with her advice and input.

    Mentioned in 19 reviews

    Read more highlights

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    JINS  Fashion Square

    JINS Fashion Square

    4.8(259 reviews)
    3.2 miSherman Oaks
    $$

    JINS became for me the way to go for quality glasses, especially this location…read more I got a few frames and I have been very satisfied with the quality, and the reasonable prices. Unlike other places like Lenscrafter, the people working there know their job and are able to adjust the frame to you, fix it if needed, etc... I even came back with very old frames that were completely bend and with a broken nose pad and the salesperson, Isaiah, was able to fix it perfectly and replace the missing nose pads ! I really couldn't believe it how good of a job he did. All the other people I've to deal with at this location were great.

    I prefer to purchase from JINS.com, but my prescription can only be fulfilled in store so I…read morereturned to this JINS location because of past positive experiences. Unfortunately, today did not live up to those expectations. I already knew which frames I wanted so I scanned them to check in and went through the prompts to enter my initial information. I was then called up to the counter in less than 2 minutes where I met Jason. Surprisingly he was very disengaged from the start. His first question was to ask to be taken where my selected frames are in the store. Back at the counter he asked for the same information that I already entered at check in, then for my prescription, which he entered on a tablet. I tried to make small talk, but he didn't seem interested. He then pulled out a binocular-like device and put it up to my eyes without explaining what it was or what I was to do. I only know from my optometrist that it's for PD measurements, but a little explanation would be nice before something is put up to my face. He then entered more info, asked if I wanted to pick up or ship my order -- I said pick-up. He gave me my total. As I was paying, he asked if I was using an HSA or FSA card. I was -- so he tells me my order is "Final Sale", which was fine. He printed out my receipt and said, "we'll call you when they're ready". We left the store, expecting to return in about an hour. We shopped, grabbed a snack and walked around. After about an hour and a half without a call, I returned to the store. Jason was no longer there. I asked Isaiah about my order, but then a young lady took over. It took her just a few minutes to find it. She then tells me that progressive lenses are not done in-store -- what?!? She apologized when I said I was not told that. She then asked if I wanted them shipped instead. Yes. She had me enter my address on the tablet and said that I'll get an email with tracking when they're shipped. Aside from the disappointment with this visit, I'm now worried that there will be an issue with the fulfillment of my order. It wouldn't surprise me if I get a call in a few weeks to pick-up my order. We'll see.

    Photos
    JINS  Fashion Square
    JINS  Fashion Square
    JINS  Fashion Square

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    Optical Time / Optics By Serge - Spacious inside

    Optical Time / Optics By Serge

    4.9(214 reviews)
    2.9 miTarzana
    $$

    I'm shocked that I didn't review this place yet. I owe it to Serge (and his staff) because he is…read morethe best at what he does...and what he does is like a people whisperer. You come in, he looks at you, he knows what you need, he knows what you've been looking for but needed help finding. He oozes charisma and his bedside manner makes you feel well cared for and fabulous, the way your favorite hair stylist (or bartender or shrink) with the confidence that you got the right glasses for the right price! Wanna talk more about price? There is no nickel and diming here...there is old school customer service and respect for the relationship with the customer. He's got the high end stuff and the more afordable stuff, but he makes it so that the high end stuff is doable. He's not a cold computor/by the book kind of guy...he will work with you....because he's generous, because he's a good guy not wanting to get the most out of you because he could, and naturally that gives you a good feeling and you want to buy more. So I get all my glasses there...the single lens, the progressive lens, the transition lens, the pure sunglasses, the computor glasses....all of it...becasue he's got the selection and the price and you feel like you are giving the right guy your money...because you are...he's worth it...what you are getting (when you do the research) is a bargain compared to other, impersonal places. He gets busy over there, because he's in demand. But Serge works in the round, from the center of a big bar that circles around him, so he can pivot and help the next person in an instant...and I've seen it, the way he pivots and then gives the next person such exact and intuitive service you would think they are the only customer in the room. THE BEST!

    Serge is knowledgeable, efficient and a hoot! Very easy to work with, flexible and helpful!read more

    Photos
    Optical Time / Optics By Serge
    Optical Time / Optics By Serge - Lovely area where you can sit and try your glasses

    Lovely area where you can sit and try your glasses

    Optical Time / Optics By Serge - Choices

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    Frame Cottage Optometry - optometrists - Updated May 2026

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