I'm shocked that I didn't review this place yet. I owe it to Serge (and his staff) because he is the best at what he does...and what he does is like a people whisperer. You come in, he looks at you, he knows what you need, he knows what you've been looking for but needed help finding. He oozes charisma and his bedside manner makes you feel well cared for and fabulous, the way your favorite hair stylist (or bartender or shrink) with the confidence that you got the right glasses for the right price! Wanna talk more about price? There is no nickel and diming here...there is old school customer service and respect for the relationship with the customer. He's got the high end stuff and the more afordable stuff, but he makes it so that the high end stuff is doable. He's not a cold computor/by the book kind of guy...he will work with you....because he's generous, because he's a good guy not wanting to get the most out of you because he could, and naturally that gives you a good feeling and you want to buy more. So I get all my glasses there...the single lens, the progressive lens, the transition lens, the pure sunglasses, the computor glasses....all of it...becasue he's got the selection and the price and you feel like you are giving the right guy your money...because you are...he's worth it...what you are getting (when you do the research) is a bargain compared to other, impersonal places. He gets busy over there, because he's in demand. But Serge works in the round, from the center of a big bar that circles around him, so he can pivot and help the next person in an instant...and I've seen it, the way he pivots and then gives the next person such exact and intuitive service you would think they are the only customer in the room. THE BEST! read more

OMGOODNESS! I don't even want to wait to leave the shop to tell you how AMAZING Serge is!!!!! Serge is simply THE BEST ! He is as kind as he is knowledgeable!!! I can't imagine ever going anywhere else!! Thank You so much Serge! read more

Serge is knowledgeable, efficient and a hoot! Very easy to work with, flexible and helpful!

This place is FANTASTIC!! Huge selection! Top notch service! Serge is a doll and really makes the effort to please the customer ( which he succeeds at doing!) Can't recommend this place highly enough! A gazillion stars given. I'm a customer for life! read more

There's no question that Serge and the people at Optical time are the best! Knowledgeable, caring, reasonable, great service, great selection, no pressure....need I go on?! The only place to go! read more

Serge, is a very caring person. He helped my family and myself. Great selection and great prices. Every time I come he makes me feel like family. read more

Serge is the best! So helpful and knows what looks good and so reasonably priced! He even remembers all your past pairs of glasses! He is amazing! His store has tons of glasses and so Much to choose from! He makes it so easy! read more

I've been going to Serge since I can remember, my parents go to him as well as my grandparents and anyone I have referred to him has left happy. He is eager to help and steer you in the right direction when it comes to picking the right frame for you. I tend to switch styles often so his huge selection of glasses is really helpful. I've seen high end designer glasses along with some really good looking more affordable frames. I typically go with bobsdrunk frames and Serge is definitely thoughtful when it comes to his pricing. Even with the tariffs getting raised on tools/products he needs, he still keeps the customers in mind. As long as he is in business, he will always be where I get my glasses and where I tell everyone to go! read more

Serge is a wizard at helping choose glasses and has the absolute best selection in the city. He is so kind and patient! We are thrilled with the glasses and sunglasses we have ordered through the years. read more

The perfect experience. Great selection; warm, competent, knowledgeable staff. Maybe the best optometry experience ever. I have been a lifelong customer for glasses and this tops them all. Ask for Serge and him Larry sent you! read more

This place is amazing! Everyone is so kind and willing to work with you, my mom has been coming here for years and referred me here, I came in and it did not disappoint! A kind gentleman named Sam was amazing, so kind, knowledgeable, and helpful! If you come in ask for Sam! This place is the best, great value and big selection! read more

I'm still, after many years and many pairs of glasses, 100% onboard with Optical Time by Serge. Serge has an amazing gift. He can find or help you find the best glasses for your face and style. Everyone I refer to him, and I've referred many people, are equally amazed. All of them return time and again. A few have moved out of state (one out of the country) yet still only get their glasses here when they are in town. There is absolutely no better place to go. read more

Another great purchase with Serge from Optical Time ! Brought my momma here to get her shade lenses that were scratched fixed and also found a new pair of diesel lenses for her . Truthfully , no one has his the variety and customer service Serge and his team provide ! read more

Optical Time / Optics By Serge - The favorite and famous Serge - Eyewear & Opticians Near Me - Tarzana, California

Optical time has been so supportive to me and family. We found out my three year old son needed glasses. It was difficult to get him to even try on glasses. Sam and Serg are the best team and together found my son glasses that he loves and feels confident in. It was an emotional experience for me and they have been there extremely supportive and flexible for me. I'm so grateful. read more

Serge is the absolute best! He's an optical stylist who always knows the best style frames for your face and makes everyone feel special. Great concierge service and pricing. I highly recommend!! read more

Serge and staff are professional, friendly and flexible. Also - no small item - good value for the $$ :)

My sunglasses were broken, came in and they fixed it in 2 minutes free of charge, very good people working here.

Designer glasses and sunglasses at perfect price! Authentic and loving staff! Thankyou Habibi!

Great service and selection! All specialty lenses are offered. Serge is the best! Love the vibe and atmosphere.

I'm back and this time at their new facility and it's gorgeous with the open floor plan. It's been almost a decade coming here and the service still super awesome, consistent, and have all the cool new eye wears. Thank you Optical Time :) read more

Optical Time / Optics By Serge - Eyewear & Opticians Near Me - Tarzana, California

I have been to multiple optical shops in various countries and this was by far the BEST. I had the most wonderful experience. I cannot emphasize enough, how much time Sam spends to help you find the best pair of glasses. The entire team is SO PROFESSIONAL, honest, knowledgeable, patient and kind. Will always be coming here and recommending everyone to this amazing shop! read more

From the moment I stepped into their store, I was greeted by a warm and friendly staff member who was eager to assist me with my optical needs. Serge is incredibly knowledgeable anf friendly and helped me to upgrade my new prescription lenses for my glasses to suit my vision requirements. What truly sets Optical Time apart from other optical stores is their commitment to providing outstanding customer service. Every staff member I encountered was friendly, helpful, and went above and beyond to ensure that I was completely satisfied with my experience and I highly recommend this place to everyone. read more

Serge is THE best ! I am so grateful I found him 4 years ago. Not only is he very patient, caring, honest and highly skilled at his job, his customer service skills are simply impeccable. He treats every customer with the utmost respect and kindness. New beautiful colorful frames come in often and he has a very keen for what looks good on his customers. Thank YOU so kindly, Serge, a true Mensch ! read more

Exceptional selection and service! Helpful and professional. Highly recommend I've been to many places and this is the best!!!

Wow! I can't begin to recommend Optical Time/Optics by Serge enough. I walked into the facility and it was beautifully laid out - clean, organized and I was immediately greeted by someone at the desk. I took my time to look around and Serge came up to me to assist me with my first ever pair of glasses. He recommended shapes that fit my face, was funny and personable and really took the time to figure out what I really wanted/what he thought would look best (I asked him for advice). He showed me EVERYTHING but was still decisive and guided me (which is what I needed. The process was painless and believe it or not, fun! The prices were fantastic and the turn around time on receiving my glasses/prescription is so fast. Thank you, Serge. Looking forward forward to picking up my funky but subtle glasses. read more

What can I say that anyone who's dealt with him doesn't already know? Serge is The Man! He is so helpful and kind and more than fair!!! He took his time helping me find the right frames. It was daunting finding a place that I didn't feel were gonna rip me off. He was highly recommended and right away I felt like this was the place! He not only gave me a great price, but also took a pair of expensive sunglasses and offered to put in my prescription for a very reasonable price! I highly recommend him for any vision needs. read more

Optical Time / Optics By Serge - My new glasses. - Eyewear & Opticians Near Me - Tarzana, California

Serge and his team are the best. The selection he carries is better than any other eye glass shops I've been to and the turn around time is super fast. More importantly is that Serge is just a great person and a pleasure to do business with. read more

I'll come here for all my prescription glass and sunglass. owner is fantastic super friendly chill they have a huge selection. Very clean and nice shop huge selection. All the staff is very nice. read more

I love Serge! Not only does he have the best selection of frames I've ever seen, he offers both reasonable and high end choices in prices. I never have to "bring a girlfriend" to help pick the best look for me because Serge will always help me pick the right pair!! Been going to Serge Optical since he opened his first store, and he has a patrol for life! read more

Words cannot express the gratitude I'm feeling right now.. I'm on vacation and I have just lost my glasses in Hawaiian waters. I panicked because I can't read, drive or do anything without my glasses. I called Serge. He made me new lenses, his team sent me pictures of new frames I chose from and they are already shipped via airmail overnight and I'll be without glasses for only 24 hours in the middle of my over-due family vacation. Serge and his people, especially Marianne, make you feel like family, not customers. Some of us don't even have family that treat us this well! You can't put a price on service this good. Go to his shop and you'll see the best glasses selection ever! Thanks again Serge and Sam and Marianne for your help with this crazy situation. I owe you my vision when I need it the most! read more

The staff was very nice and informative. Parking is terrible. The owner stopped his work to offer advice. I'll be going back

I can't say it enough . . . Serge is amazing. My husband and I have been coming back for years. Serge's team is wonderfully helpful and they provide personalized service. Serge has helped us pick the best frames from his wide collection. He has an artistic eye for the best possible look. The prices are very reasonable, and I couldn't be happier. read more

They are so friendly here and the store is MASSIVE! Thousands of frames to pick from and if you need help, Serge will just look at your face and pull frames that will work for you. He is the Glasses King of the valley!!! The best prices, the best service, and so fast!!! The front desk girls are so welcoming and helpful, 5 stars for this place. Wow! read more

Best place to go for glasses! Such nice people in the store that help you or let you look around. That guy serge is the best, he treats us like family. read more

I can't say enough about the amazing customer service we had by Serge. I came into the store on a Friday around 11:00am , with 2 of my friends who live on the East Coast. Serge went above and beyond with his knowledge and willingness to rush not just 1 pair of glasses with prescription, but he got 7 pairs done by 3:00pm the next day. Plus he was shipping them another 3 pairs! 10 pairs of glasses my friends purchased and not once did serge try to up-sell them. In fact he guided them to select the perfect frames for there style and face. Our friends were thrilled and could not stop talking about the amazing experience they had shopping at Optics by Serge. Thank you again for going above and beyond!! read more

Optical Time / Optics By Serge - Amazing glasses by Optics by Serge! - Eyewear & Opticians Near Me - Tarzana, California

Please don't go here people!!!! I wish I can give them 0 star. I've been trying to update my glasses on my old frame for a while and I suddenly remembered that my sister bought her glasses from them while ago and I wanted to give a try also because of everyone's great reviews on yelp. Oh I was so wrong about this place. This place is most racist and disrespectful place I've ever been. As soon as walk in there was a old woman who paid her stuff and left. Then I saw old man (owner)behind the front desk next to receptionist . I was standing there like good 30 seconds and receptionist and man pretended that they didn't see me even though I was right in front of them. So I looked at them both and said hi and the man asked me if needed something finally. So, I explained what I came here for and he didn't even asked me what type glasses I'm interested or not or if needed frame or not. He just said $100 and anti-glare $100. In fact I've been wearing glasses for long time and I have an idea of how much they usually cost. In this case he just threw price that came to his head. Despicable. Even after I showed him my frames and told him that I just need the glasses changed and it's single vision, he wouldn't budge until I told him my sister bought her glasses from you. And he tried to negotiate but at that moment I'm already super angry about how him and his receptionist treated me. So I told him what a disrespectful place and left. I would never go there again and if I know someone who's looking for glasses I'll tell them go elsewhere. read more

I recommend this place. My family and I have been going there more than 10 years. Serge is the best optician and owner of this business. Best quality and best selection of frames for any budget. read more

These guys are my favorite glass shop. My daughter since 4, loves going there. It's a fresh, positive, helpful, and up to date shop. Serj and Sam are knowledgeable and helpful. You'll get the best quality glasses with the best fit read more

Optics by serge is the best by far!! People are friendly and a large selection of designer glasses! Amazing customer service!! Serge is awesome and the rest of his team! Highly recommended by far!! I do not do many reviews but this is much deserved!! read more

Great new location with no parking problems. Very professional service and I'm glad that I found Serge. He does really good work and has really good frames and lenses. Never buy from Costco! Made that mistake before come here first! Scored from 1-10. 10 being excellent. Products - 10 Service - 10 Lens Quality and options - 10 Location - 8 read more

Optical Time / Optics By Serge - Great new location with no parking problems! - Eyewear & Opticians Near Me - Tarzana, California