I was having issues with my hood closing properly, went to 2 body shops before them and noone seemed to be able to fix it. They fixed it on time and didn't exceed the estimate. Hopefully I will never need them again but if I do they will be my go to place. Highly recommend! read more

My car was broken into and vandalized. My poor car was in rough shape but my insurance company recommended Francis collision and they communicated with me when they took my car and how long they it was going to take for my parts to come in and the repair after. Even after when I picked my car up they made sure everything was good to go before I left. read more

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I had such a great experience with this company. Juanita was amazing and always kept me informed with where my vehicle was with the repairs. The staff was so friendly and always answered all my questions. They finished my vehicle so quick and it looks brand new. I am so happy with the work that they did Kevin and his crew did an amazing job! Thank you Francis Collision for getting me back on the road! read more

My car was hit and I had to repair it through Francis Collision Centre. They did a great job and were very professional. Susan was the person that took my case/file for my car and she was so helpful with keeping me updated on my car. No one likes to have to repair their car, but Francis Collision Centre is the place to go. read more

Great service continuous communication. My car was back to new car status after their work

BEST PART of today was getting her back! My Van got side swiped badly caused by a hit and run at Clovis water slides. No one to be held accountable. The driver side was completely damaged and it affected the air conditioner to blow out hot air underneath the seats because of the heat flap damaged! Not only is the outside all brand new again... the AC feels amazing! Thank you so much Roderick for answering all my questions and explaining everything to me! My kids and I are so happy to have our Beastie Van back! Thanks again Roderick and Crew! read more

Francis Collision Centre - Thank you to the crew at Francis Collision especially to Rodrick! The BEST PART was the Day I picked it up! - Body Shops Near Me - Fresno, California

Great service communication from Juanita in the front office and great communication and an amazing job on the body work on my car from Kevin Iskandar will definitely be returning if need any work done read more

Got my mirror fixed here. They did a great job. So much so that I'll be going back Wednesday to get my car repaired from someone who hit me and left in a parking lot or something. read more

Highly recommended, great customer service and up to date text messages on the status of my vehicle. Life time warranty on every repair completed as long as I own the vehicle. So happy right now! read more

I wish I could give 5 stars I reallyyyyy realllyyyyy wanted to! Juanita with front desk is PHENOMENAL she called constantly to update me with the release of my car when insurance was taking forever to pay she continuously called and pushed for supervisors etc to get my car to me as quickly as possible Justin was also very nice however my 3 stars comes from the fact that I came in to fix front end damage to my bumper and ac my car drove PERFECTlY otherwise I wasn't having any issues what so ever beyond my ac not getting cold and the support bar being damaged I got my vehicle back after leaving it from late January to March 6th with a check engine light on and my vehicle is not drivable it refuses to accelerate above 40 mph the check engine light is flashing after less then 24 hours of having it and only driving it home it's shaking vigorously People spoke very very highly of this car shop from my understanding most car insurances come to them for work I am very disappointed I was better off with a messed up bumper then a vehicle I can't drive I was told "the code isn't related to what they did so I would have to pay out of pocket to fix it $120 starting for a diagnostic" that is unfortunate read more

Car came out very good service was good price was on point. They even called me every few days to say how my car was.

Its the worst body shop service I've ever recieved. I brought in my dually truck to fix a fender, they charged me for labor and parts and they never changed the part. They just fixed the old fender and made me wait 4 months for the new part, just them to never install it and they never refunded me. They robbed me of the money of the fender they never put on. I am now taking them to court DO NOT BRING YOUR CARS OR TRUCKS HERE THIS PLACE HAS BAD SERVICE. They'll make you wait a long time and they steal parts from you. It's not a good business. read more

After a drunk driver backed into our truck, obviously we were a little irritated as it was coming out of our pockets because they drove off. After filing a claim, we were able to choose where we wanted the damage repaired (on a list of places covered). I looked up reviews and ratings and landed on Francis. I set up an appointment asap. From the moment we got there, Kevin was our guy. He walked us through the whole process. Gave us an HONEST day when we would get our truck back. He even asked about a couple extra marks/dings that we ended up having fixed by him. The communication was 100% there. They called me almost daily with an update and always answered the phone and got back to me immediately. Honestly, I've dropped my vehicle off other places and I can't get ahold of them or don't hear from them or even worse... I get told "longer..longer..longer.." before I can get it back. So before the pickup day, I was 100% happy with them. But all of it wouldn't be worth it if the truck didn't look brand new, right? They made it look absolutely brand new like it never got hit. And they cleaned, vacuumed.. just a very thorough job. We were very impressed and would 100% recommend and will be back (heaven forbid) one of our vehicles gets damaged again. Thank you so much, Kevin and all of the Francis employees. read more

This has been our 2nd time with Francis and they have all been wonderful, very friendly. Their service is quicker than others and they do a great job repairing of your vehicle. Highly recommend. read more

I have brought several vehicles in to get repaired. Each time, they've done a great job. There was only one time I took it elsewhere, but I came straight back to Francis. The customer support they have given, was always above par. Great communication and updates on my vehicles is what I love to hear. One thing I did learn, they do shuttle service. That helped out greatly! read more

Car accident went to appointment 2 weeks later my car went to the shop and was out in a week. Good service and great staff

This place charges me almost $400 for an estimate to repair both bumpers. I was told they had to take the car apart to do the estimate and I needed to pay them to put it back the way it was. However... The car was not put back together even though I did pay the ransom money and to top it off I had to tow my car home. What exer they did to it it no longer runs!!!!!! Wth???!!!! read more

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I took my vehicle in for an estimate. Customer service was terrible. They made me wait 40 min past my appointment time. They were very unorganized and a bit rude. They told me I would get a quote in a few days but weeks passed and it called them and blamed it on being short on staff., but I would get my quote that day. That never happened. Another week passed and then they blamed AAA for a wrong phone number. That also was untrue. Then they told AAA they had called me and I didn't answer. I had to call my insurance company to say I would not work with them and that I don't understand how they could even be on AAA's list of recommendations. This is the worse place to take your vehicle. Don't waste your time go ANYWHERE else but here! read more

They did a good job on my truck communicated with me on every step price was just right will take my cars again

Took my brand new car in after only having it for a week. They repaired damage to the front passenger side and also damage that happened when a vendor backed into my parked car. They estimated that it would be ready by 2/13 but it was ready on 2/1. Juanita did an amazing job of keeping me updated with where my car was. I was so happy when Juanita called to let me know it was ready, she shared my excitement. Every employee (I worked mostly with Juanita, Audra and Kevin) was wonderful to work with and Kevin made to I knew of everything that was going to be fixed. read more

I recently got into a fender-bender and I decided to try out Francis Collision Centre and let me tell you it was the best decision I made. Their service was prompt, professional and the job was very well done. Kevin Iskander made sure the repairs on my vehicle were up to standard and made my vehicle look like new again and the customer service staff always made sure I was kept informed throughout the whole process. Very satisfied with Francis Collision Centre. read more

I had a great experience with Francis Collision Center. They were always very polite and professional. My car was vandalized and needed to be buffed out and painted. They did a good job fixing it, I just wished they would've buffed the hood out as well. read more

I was in an accident didn't know where to take my car. I looked up the places that my insurance recommend, well I seen francis on the paged looked them up and read there reviews and comments after reading it I knew I was coming here. They are very friendly and they keep you updated with your car which always a plus. If you're looking for an estimate or work done I highly recommend this place. read more

Francis Collision Centre - The before. - Body Shops Near Me - Fresno, California

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Anyone need work done on your car go to Francis Collision Centre they are very good with there customers services, and good at what they do making cars loot new again read more

Francis Collision Centre - The lefth is the before, and the right is after - Body Shops Near Me - Fresno, California

They made the process extremely easy and we're quick. They finished my car a week earlier than the estimate for it be ready was. My car looks brand new again! I would recommend this place if your car was damaged, they'll make it look brand new again like the damage was never there! read more

They did the best with what they had.. i got my car back today.. nice and clean and shiny. Danielle and aaron kept up on updates in a timely manner..givin the fact that we both were waiting on kia back order parts.. the text message service made it so simple and easy to stay in touch.. danielle always answered my text. Got my car back looking brand new!! read more

Great service, great communication. My car looks like it was never damaged. Great work!

Amazing job. My car was done before it was projected to be done. The staff was amazing. They stayed in contact with me the entire time. The work on my car is amazing. Wouldn't have even known it was in an accident. The staff was very nice and very informative. I would definitely continue taking my car here. read more

My Car was hit while it was parked outside my house My insurance recommended Francis Collision. The staff was so friendly and kept me in the loop thru the whole process. they were quick and they did an amazing job. read more

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Auto body replacement of front bumper. Did excellent work and very timely as well. Would highly recommend to friends.

I crashed my car into my other car and Francis Collision was super helpful with repairing both. The staff is very friendly and personable as well :) Thanks! read more

Very professional service. Always called with updates and was able to check status online!

Kept us updated on repairs, cost and timeline. Unfortunately parts were backordered so it took longer than expected, but was notified as soon as it was ready. read more

Francis collision centre is a amazing place! They are very professional, respectful and do a great work with their repairs. I couldn't be happier with the results. read more

was in a accident and next day I was at the repair shop having a estimate completed and next day I dropped off my vehicle for repairs. I got my veh back and it looks and drives like I was not in an accident. great fast service thank you read more

FYI they will only work with you if you are going through insurance claim. If you looking to pay cash look elsewhere. I've had work done with them in the past and was satisfied with the work. read more

Communication with Francis Collision was outstanding, they reached out to me w weekly updates on the progress and completion estimate timeline on my Camry. It took a month long before I was able to bring the car in for service. The one-star removal is on the paint job for the front bumper. There is a noticeable 1x2 mark (like a sticker label) left on the front panel above the grill prior to the paint job, so in an angle you can see the mark. Also 3 pit marks on the painted bumper. The paint job is okay not the best. Also the interior black cloth seats and all the floor mats were dusty. I had to wipe everything down after bringing my car home. I use my car for business travel, this review was written prior to freeway driving. So no comment on that assessment yet. Review was on visual appearance only. read more

I had a great experience working with Francis Collision Centre. Received great service from start to finish from office staff and estimator Baeley. Office staff were very helpful checking in my truck and helping me make arrangements for a rental. I did not make reservation for a rental car, with her help I had a rental in 15 minutes delivered to the shop. I was kept updated on the progress of my repair and given estimated time of completion. I was contacted when ready and picked it up that day. I was very happy with the work done and would recommend Francis Collision Centre to anyone needing collision repairs. read more

I will never recommend this place. I had 2 cars go there through my insurance. But never again. They took forever and didn't even call me when my car was a total loss. My insurance did. My son also had a repair. The front office girls informed my son they do custom jobs for his type of vehicle. He has a charger. He decided to take his vehicle there because they would help him. He even met the estimator who said they would take care of everything. Long story short they took longer because apparently the customer is a liar and the piece of crap estimator is full of it. He was so rude to me by phone. I reported it to a woman who appeared to be an owner day of pick up but no, no discount no apology from estimator. No I don't recommend these idiots. Communication is everything and your estimator should retire his position. read more

My experience at Francis Collision Centre was FABULOUS!!!! From the customer service to the repairing of my Rogue Baby (my car)! Jeff was the gentleman who treated my like a gem! He explained everything to me since this was my first time dealing with any collision centre. He made the hole experience completely painless. And OMG! the before and after pics of my Rogue Baby! no more dimple in her booty!! So thanks to Jeff, the ladies upfront and all those hard working repair ppl behind the scene. YOU ALL ROCK!!!! Best, Zena B. read more

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