The food was alright but the ice cream was missing off of both the things we ordered. Also, I said no strawberries and they didn't listen. The cashier barely paid attention to us. We probably will not be coming back. For the price, the experience should have been better. read more

We are a Nutella loving family and this place did not disappoint! So many options and had a really amazing cubano.

Oh man! The strawberry nutella crepes were AMAZING! I'm in a food coma. I asked to get the breakfast crepe combo but with the strawberry Nutella crepes and it was a lot more food than I thought! The service was great. Nice young man who checked on us and brought us our order. The ambiance was enjoyable as well -as it's the Christmas season and they had Christmas music and decorations to make it feel fun and homey. They even gifted us some churros as a Christmas gift. Great spot, great food, and great service! Definitely go back soon! read more

Came on a Thursday evening. Needed to waste some time so decided to try this place out. Walked in and were looking at the menu. Weren't greeted or let me know when your ready. Nada Ordered. I don't think the gentleman ever spoke to us. It was like a stare. Nod. Ok. Maybe he asked for here or to go. I don't remember. No, anything to drink, water cups over there. We will bring out the order. Order came out at the girl again just stared. I ordered a strawberry nutella crepe and husband ordered their breakfast egg ham and croissant bread The food was good. Good portions. That's not the issue, Which is why I give it 3 stars, the place was clean. They seemed to be filming new videos. Not sure for their tv ads. Meaning the owners were there. You would think there would be some like welcome! Customer service was not good.I am not picky and give people benefit of the doubt. But not a smile. Nothing. Even when my husband went to go get a box to go. It was like he was inconveniencing them. read more

Franco’s Churro House - Strawberry Nutella Crepe - Desserts Near Me - West Jordan, Utah

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Came in on a Thursday evening, around 5:30. We were in the area, drove around Jordan landing and spotted this place. They have several tables on the inside if you decide to dine-in. They have large screens showing their menu items, ranging from breakfast sandwiches, churros and savory/sweet crepes. I ordered the egg/ham croissant bfast sandwich. They were nice enough to make even during dinner. I like how generous they are with the eggs and ham. It included fresh avocado on the side. Overall, it was pretty good. The eggs were nice n fluffy. The thing that made the experience here less than stellar was a lack of...words? Customer service? Etc. The gentleman at the register taking our order looked at us like he didn't want to be there. He said "what do you want" and nothing else the entire encounter. He didn't ask "is that all?" "Would you like a drink?"? - the things you expect from every other place. The young woman who brought us our order said less than that, actually nothing. Not even a smile or hello or your welcome, after we said thank you. I then asked her for a box and she looked at me without saying anything and turned around and got one, hesitantly. LESSON LEARNED - I tipped them upfront when I ordered and paid. Now I learned my lesson to not tip up front, and make the restaurant ***earn*** their tip. I no longer tolerate bad customer service - especially when the restaurant is clearly not busy. read more

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What started off as a good night ended up bad. I took my kids here for a churro, but the customer service was horrible. The older guy working the register was so rude. He seemed annoyed when we asked him a question. I left a tip and didn't even say thank you. Then my 18-year-old ordered a shake and he asked him a question and he rolled his eyes at my son. We were sitting in silence at this point waiting for our churros and then he delivered to our table and we thanked him but he didn't even reply at all even with a "you're welcome". The menu looks yummy but don't go here if you want your day to be ruined. read more

This review is based off my experience at the Saratoga Springs location. I've lived in Saratoga Springs for almost 15 years, back when there was absolutely nothing here, so I've been really excited to watch all the new development in this city. Seeing new businesses open up is something I genuinely look forward to. I was especially excited when I heard about this new place opening next to Fat Cats because I absolutely love crêpes and churros. I was born and raised in, California, grew up in the 70's & 80s, and I know what authentic churros are supposed to taste like soft, hot, fresh, coated in cinnamon and sugar, and full of flavor. Having traveled quite a bit and experienced many different foods, I can usually tell right away when a restaurant is hitting the mark. When I walked in, the place was beautiful the ambience was very nice, and the staff were friendly. It seemed like a nice family business, and I really wanted to love it. But I also noticed how quiet it was, and sometimes that can be a sign that customers aren't fully satisfied. I was hesitant to try the churros because many places outside of California don't quite get them right. Unfortunately, my instincts were correct. The churros were very disappointing. They were overly fried, hard, and tasted mostly like oil. There was barely any cinnamon or sugar, and the texture was crunchy instead of soft and fluffy inside. It just didn't resemble the authentic Mexican-style churros I grew up with in California or the ones you'd find at Disneyland. To be fair, the ambience and customer service were good, and the space itself is very nice. But when it comes to the food especially churros this place missed the mark for me. If you're used to authentic California-style churros, this probably won't meet your expectations. Personally, I would pass on this place and wait until I'm back in California to get the real thing. Overall rating: 2 out of 5 stars - one star for the ambience and customer service. read more

Franco’s Churro House - Desserts Near Me - West Jordan, Utah

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Crepe was hard, like a tortilla. Service was absolutely terrible, everyone was ignoring me and other patrons. Sluggish to give me my order when it was the only online order present. I wish I could give zero stars, 1 star isn't even close enough. read more

I was not a fan of these guys. The churros were super crunchy and not chewy at all. They are made to stand up to the ice cream that they put on them. I want a good normal churro. These are not that. They are a weirdo sort of churro like dessert. They are ok but calling them churros is not accurate at all. It would be like getting a bag of churro chips and trying to pass them off as churros because you put ice cream on them. It doesn't make sense. read more

Absolutely delicious! The churros were perfectly crispy on the outside and soft on the inside, just how they should be. I also tried the affogato, and it was a great combo of rich espresso and creamy ice cream. But the standout for me was the special churro crepe,packed with fresh bananas and strawberries, super generous on the filling, and beautifully presented. Highly recommend if you're craving something sweet and satisfying! read more

I stopped by on a Saturday afternoon to grab some lunch and this restaurant did not disappoint. The food was delicious, the employees were kind, and there were plenty of clean tables to sit at. I ordered the Turkey Bacon Avocado which consisted of turkey, mozzarella, bacon, avocado, spinach, cherry tomato, arugula, and a fried egg. It was $16, but the portions are huge! I only finished half and had to take the other half home. I really want to come back and try a shake with a churro. They looked soooo good, but I didn't have time to get one. I'm already planning my next visit though! read more

Franco’s Churro House - Turkey Bacon Avocado Crepe - Desserts Near Me - West Jordan, Utah

When I saw that a crepe place showed up in Jordan landing I was pumped. Finally got the chance to come here and it was a solid 3.5 stars (at least based on the crepes). My family and I got a turkey bacon avocado, ham and cheese, and Nutella and strawberry. The quality of the actual crepes varied from crepe to crepe. The sweet crepe was thick and spongy (which I'm not a fan of), the ham and cheese was a little less spongy, and the turkey bacon was nice and thin. They were all okay. However while the turkey bacon one was truly HUGE and pretty good, I feel it could have really benefit from more sauce as it was quite dry. The service was good. The food was made fairly quickly and the couple team members I interacted with were nice. It was quite pricey, $42 for three crepes and a drink. If I'm going to spend that much on crepes I'd prefer to go to the king of crepes, Dali crepes, but none the less, I wouldn't be opposed to coming here again to check out some of the other items in their menu read more

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Awesome service, and the crêpe I had--the Berry Cream Crêpe--was delicious. In fact, it was the best crêpe that I've ever tasted! My one complaint (and reason for the -1 star) was with the whipped cream that came on the side, as I thought it was tasteless, Other than that, this place was great, and I'll definitely be back:) read more

Franco’s Churro House - Desserts Near Me - West Jordan, Utah

The crepes are DELICIOUS! Like, it tastes like you're in France . The service was super kind and sweet! Ambiance was fun and inviting. Definitely recommend. read more

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Great spot for a sweet treat or savory sandwich or crepe. We went for the sweets during our visit. Super satisfying. We had just eaten so even the 6 churro banana split was a lot of food. Definitely worth a shot if you're in the area, the sandwiches looked amazing. read more

After dinner nearby, my wife and I were looking for a quick dessert. Franco's Churro House stood out and beckoned us in. I was surprised that it was not just dessert-they also had savory crepes on the menu, which I'd like to return and try another time. As for the churros, they are ok. I'd prefer just one large churro, but the menu only had baskets options. I think there is too much of a big thing, resulting in overload and fatigue. The churros are really greasy and not as much flavor as I prefer. However, I did get the plain cinnamon & sugar ones-maybe with some toppings, they would be better. I also think that just one or two would have been good rather than a basket of so many. read more

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They did have good churros, but the price was pretty steep in my opinion. I also thought it was weird the regular and large sizes were not consistent with how many came in the order. We liked the ones we got, but they are sweet and a lot so I recommend the smallest size even if sharing with 2 or 3 people. Because of the prices we will probably not go back. The staff was nice and the decorations were cute and fitting. I loved the different neon signs they had. read more

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I love how bright and clean it is. They have plenty of seating even for a busy Saturday night. They played music from the early 2000's and I was definitely jamming when Nina Sky and Mark Morrison came on! You can order the churros in a medium or large size. We ordered a medium in the Nutella Lover (4 pieces) and a side of vanilla ice cream, and the Oreo Crumble Crepe. The crepe was so good! They are very generous with the fillings and toppings but it wasn't too sweet. The churros weren't hot or soft, but the Nutella and ice cream helped soften them. I know Nutella is sweet in general, but man these were so sweet. I'm glad we went with the medium because we wouldn't have been able to finish them all. Their savory menu looked amazing so we'd come back for sure to try those and order and other crepes. read more

Franco’s Churro House - a plate of desserts - Desserts Near Me - West Jordan, Utah

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Our family went to Franco's for my son's birthday breakfast and got crepes. Both the sweet and savory crepes were fantastic! It was my son's first time having crepes and he says they are now his favorite breakfast. The service was very good and friendly, and the restaurant is bright and clean. read more

To start, the service was bad. My girlfriend and I were pretty excited to try some crepes, right off the bat they seemed pretty annoyed. My girlfriend ordered a deluxe crepe that specifically comes with a strawberry sauce, but when she received it didn't have any... Which bothered her because we payed extra for it, so when she asked them what happened they said "People usually don't like it so we don't add it" it made no sense because we are paying for the sauce. After going back and forth with the employee, this other employee came up to her with an attitude started putting the sauce on her crepe without even acknowledging or apologizing saying "Is this enough" very rudely and sarcastically. They also forgot my fork and knife, one i was already kinda hesitant to ask for it, seeing how they reacted. Not to my surprise it was a bother to them asking for a fork and knife to eat my crepe... Overall the crepes were good. Pricey, which wouldn't have been a problem if good service came along with it. read more

Yummy place to stop for a small or not so small dessert! I've been here twice now and both times were great! I love the options available and recommend this location to anyone. Service is great as well. I went with a very picky friend and the staff were accommodating. It's also just cute overall. read more

Franco’s Churro House - Special Churro Crepe - Desserts Near Me - West Jordan, Utah

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My girls and I ordered a large Strawberry Delight, and split it three ways. Absolutely delicious! Even with the three of us, we couldn't finish it! We will absolutely be coming back, my kids have declared it our new place. Service was fast and polite, and despite being a counter order, brought out to our table. Good music too! read more

Franco’s Churro House - Strawberry Delight - 8 Pieces - Desserts Near Me - West Jordan, Utah

Amazing food, great service, friendly people! You won't believe the churros! Try the Creamy Bombshell! read more

Franco’s Churro House - This is the Creamy Bombshell and is amazing! - Desserts Near Me - West Jordan, Utah

Large servings, went in and ordered take out no wait the food was amazing, fresh breads and crepes with choice meats cheese and vegetables. read more

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My husband and I wanted a churro and decided to try this place, I loved the vibe it was casual and relaxed. Be prepared to wait a bit for your food as it is made fresh. I ordered the Nutella lovers churro and it was so good!! Staff were super friendly and helpful as well. We'll be back. read more

So delicious! The staff is so nice. The food is not over powering in sweetness or savory. I love the medium size Strawberry Delight! The iced coffee is on point too! Sizes are great for sharing read more

Franco’s Churro House - Strawberry Delight - 6 Pieces - Desserts Near Me - West Jordan, Utah

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Excellent food. It takes a little bit longer because everything is made fresh but worth it. The Cuban sandwich is so good! And the strawberry and Nutella crepe is amazing as well. We tried it because we saw the owner on the news. We have been back 3 times in a week and a half we loved it so much!! You can sit outside in the patio but the indoor sitting is very nice inside too. read more

This place is amazing, the food and churros are amazing. The customer service is great

I wish I could give zero stars for my terrible experience. Not even a hello was uttered as we stood there and she proceeded to do what she was doing. She never approached to ask how she could help us. Also, The employee never changed out her gloves when she handled my food. She used the same contaminated gloves to text on her phone while in full view of me, a customer. Then proceeded to prepare my food with the same exact gloves on. She touched my churros with her hands and placed them in a basket. On top of having horrible customer service, there was severe contamination occurring. They make you pay first so I had no idea this would happen until after I paid. I will never go back or advise anyone else from coming back. read more

Franco’s Churro House - Employee using her phone while prepping and preparing my order and other orders. She never changed out her gloves. - Desserts Near Me - West Jordan, Utah

I had the Cubano and it looked awesome but I feel like the flavor did not deliver. First the pulled pork needed a little more pulling, I got large chunks. Large chunks isn't necessarily too bad a thing but if you want to season pulled pork you need to shred it to get more surface area for the seasoning. Large chunks also made it harder to eat as I was gnawing on a mouthful of meat. They put a mustard/mayo mix on the sandwich, as if mustard is just too powerful on it's own so they have to calm it down. I disagree! I put more mustard from my fridge on the second half of the sandwich and it was a significant improvement. The next issue was not enough pickle. So yeah, a disappointing sandwich that was not cheap at all. read more

The churros are top notch quality and are made fresh, so they are popping hot when you dip it in the sauce . I chose the caramel sauce. The restaurant was clean and neat and the decor was super cute. The owners were sweet and catering. Next time i come I'm trying the crepes ! Great place for a date night ! read more

We went to the Sugarhouse location. The Cuban sandwich was delicious, and the churros were the best I've had (if you order the affogato or cafe bombon, you get one or two small churros included). The young man in charge (I forgot to ask his name... curly brown hair) was the best. He was friendly and really wanted to make sure we were happy with the food and service. I will definitely be going back! read more

Amazing food. The churro's were incredible. My wife got a crape and that was perfectly cooked and absolutly delicious. Their ice cream is soooo good! Was glad we stopped in and will definitely come back when we are in the area again. read more

Great presentation, convenient to Cinemark @ Jordan Landing if you are seeing a movie. read more

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My daughter and I went here one night and had a little true bites dipped in chocolate sauce, and it was delicious. It was so hard they have so many different varieties of things. It's very very creative place to go for desserts. The service was great, everybody was nice and the ambiencewas a lot of fun. A great family place for dessert. I did not take a picture. I forgot I'm sorry. read more

Love, love, love the Strawberry Lovers! I DoorDash this to my home almost every week to satisfy my sweet tooth cravings! Lol

Churros are perfectly crunchy and delicious. Crepes and shake are fun and yummy! Staff are friendly and hard working. Definitely recommend!! read more

Franco’s Churro House - Churro milkshake, large basket of churros with chocolate and peanut butter, Oreo crumble crepe, Nutella crepe. - Desserts Near Me - West Jordan, Utah

We walked in and the place smelled like poop and harsh chemicals. Super strong chemicals. I went to the bathroom and there were only 3 squares of toilet paper. We went to eat around 10 in the morning so toilet paper should have been stocked. We both got crepes mine with Nutella and strawberries and hers with strawberries, bananas and Nutella. Now a couple of hours later we both have horrible stomach aches. We are hoping for we do don't throw up. We were also the only 2 there at the time and it took forever for our food to be served. I tried doing the online survey from the receipt, but it said that it was invalid. Not a fan and will not return. Especially for $15 crepes. read more

Food was okay, pricey for what it is. The man taking my order was VERY snobby, would interrupt me when I was ordering to speak to other people. When I received my to go order, I asked for utensils and this man (I am assuming the owner/manager because he had no uniform) refused to give me my utensils stating they were in my bag already. When I got to my car, there were no utensils. Very inconvenient. Would not recommend but if you do go, make sure to check your order. read more

This place is gross! If you're looking for a Churro like the ones you get at the fair, THIS is not the same!! If you're looking for a Churro that is cold and dense then by all means come here! read more