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    Franco's Paint & Body Shop

    5.0 (5 reviews)

    Services - Franco's Paint & Body Shop

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Franco's Paint & Body Shop Photos

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    Recommended Reviews - Franco's Paint & Body Shop

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    6 months ago

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    Caliber Collision - after service

    Caliber Collision

    (37 reviews)

    Caliber Collision 10-09-24…read more Nice facility. Jade welcomed me as I walked in. She was friendly and helped me. verything was great from the beginning! Daniel Was great! He kept me informed all the way through the process. Gave me updates when things changed. Pickup was fast and easy. They washed and cleaned the interior. They even Armor called the inside. Really good service. And quality work. Thanks for such an awesome service

    I've dealt with Caliber Collision 3 times in the past 10 years and as far as I can tell the entire…read morestaff seems kind and helpful. The last time I dealt with them was several years ago when my vehicle was hit while parked at a store. Last month I brought it in as they are the preferred vendor for my insurance company. I had really great interactions with Jade, especially when I was needing to schedule my initial drop off. It was late on a Friday and I was working a double on Monday when they initially told me to bring it in. They allowed me to do an early drop off and had the paperwork ready, even though I offered to do it via email on Monday. The shop also coordinates with Enterprise directly which makes the drop off of a rental super easy! My personal hero from this situation was Cope! His communication skills are top notch. I felt listened to and that my best interest was taken into account. He also took the time to make sure I understood the process and when to expect updates. Honestly he did a better job of keeping me informed than my insurance company did. I wish I could give him 7 stars! I highly recommend!

    Robert's Paint-Collision & Mechanical Repair

    Robert's Paint-Collision & Mechanical Repair

    (2 reviews)

    Robert's Paint and Collision and I have resolved our dispute. I have taken my cars to Robert's…read morePaint and Collison on several occasions and a dispute arose one time that led to my posts regarding the same. Thankfully, we have resolved the issue amicably. I am taking down my prior posts and I ask that you disregard them, as they do not accurately reflect the reputation or workmanship of Robert's Paint and Collision. I am very impressed by Robert's Paint and Collison's commitment to customer satisfaction. On top of that, they do an amazing job for a great price. I'd recommend Robert's Paint and Collision to anyone.

    Last October I had a car accident on the 35, and robert's paint-collision took my car to repair the…read moretrunk. I live in Cedar Hill, so I wanted to fix my car somewhere near to where I live, but they didn't want me to take my car away from them and begged me to leave the car with them because the county didn't give them a lot of cars. They told me that they were gonna put a used part because they supposedly they were not able to find it new; however, I don't know which part is used because they didn't show it to me, they just called me to say that they were gonna put a used part. They took a whole month to fix my car and told me more than three times that my car was done and once I was going to pick it up, they said that it wasn't done and come back the next day. On June, I noticed that the paint of my car's trunk started to come out. On August, I called them to see if they were gonna be able to fix it, they said to go to them so that they can check it. Once I arrived to them, they checked it and said they were gonna give me a rental car, fix it for free and that they were going to take maximum four days to fix it. However, they were not able to fix it that day, so I needed to go back in two weeks so that they can fix because they were already behind with other cars. I went back on August 22, they gave me the rental car and said they were gonna call me the next day so that I can pick it up the day after (in total I was gonna have the rental car for three days). On the same August 22, they called me to say that the car had a bump and that they were not gonna fix it for free anymore, we had a fight on the phone and told me that I needed to give the rental car back that same day or I was gonna pay the extra days. Today August 24, I went to give the rental car back, and they made me pay 87.43 for the extra two days. In conclusion, my car DOESN'T have any bump. They don't want to take any responsibility of their bad work. They don't care if I call the police or the lawyer or whatever person. I even called the police today because I didn't have to pay the extra days of the rental car, and they even said bye to the police like if they were friends, so I DON'T recommend them at all.

    Franco's Paint & Body Shop - bodyshops - Updated May 2026

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