I was persuaded/recommended to get veneers to fix some small, minor chips on my teeth by this dentist. I was told that they were a good solid cosmetic fix and I had nothing to worry about. Well, it turned out to be the worst mistake of my life. The veneers feel weak, and fall off about once a year. One can no longer bite into foods with confidence, without worrying about them falling off. In the end, Dr Joyce turned into a rude jerk putting the blame on me, for the veneers falling off and how most people have no issues with them. Well, I guess I'm not most people and I'm sure I'm not alone with with other people also having issues with their veneers. Even after wearing a plastic guard at night and being very aware on how I'm biting into things, they still fall off. They're just glued on...they're garbage. So be careful here, on being persuaded/recommended a procedure that could further weaken your teeth and quite possibly give you a lifetime of grief... read more

Dr Joyce was recommended to me by my co-workers that had been regular clients for several years. Last week, my husband was having extreme tooth pain and had an urgent need to see a dentist. Thankfully, we have dental insurance, we gave a call to Dr Joyce's Office for an emergency appt. Initially, I was told that the doctor was booked solid for the day; but, the receptionist advised that the scheduler could contact him if there were any cancellations. Within one hour my husband was contacted and they were able to fit him in 2 hours later! The office was very professional, they contacted me for any insurance information and my husband had an emergency root canal a couple of hours later... We are SUPER THANKFUL for their swift and conscientious efforts! We are sold on his services; and, I plan to make my appt next. They were nice enough to let us know when our insurance max was almost met. That will help to schedule our future appointments. 100% SATISFIED!!! **SIDENOTE: The doctor is also a co-owner to JOYCE VINEYARD in Carmel Valley, the most luscious reds in the valley =D ** read more

BEAWARE, I consider Frank C Joyce, DDS a poor dentist and a poor excuse for a man. Dr. Joyce turned into a rude jerk with me. He told me that he would redo some bad work he had just done on me. I did ask for a refund and then he purposely was so rude to me he knew there was no way I would go back to him. Now I'm spending much money replacing his incompetent work. read more

He is super unprofessional, by far the worst dentist I have ever met. I truly regret coming to this place & be aware this dentist he will take your money and not return the portion that he overcharged you. He will charge you for a procedure he either didn't do or didn't complete. BEAWARE read more

Dr Joyce wanted to put braces on me & I said "no"..I had been told, years ago, that due to my perio (gum) condition, I would lose my teeth if I moved them like that..So I told that to Joyce, & he said they were wrong & that would not happen..I asked over & over if there was any chance of that..He kept saying it would be fine, & I would have my teeth forever..So I paid my $$ & he put on the braces..While I had them on, my teeth were so loose, but he kept saying that was ok..2 years later, I went to another dentist because I had concerns & my teeth were still very loose & I couldn't eat many things..4 front teeth literally fell out..The new dentist took them out with his fingers, not even pliers..I was devastated. .Then I got a letter from his office saying I owed $1200..It had been 2 years!!! & I always paid up front for all my work, but his staff forgot to bill my 2nd insurance company..I thot it was a mistake so I wrote him a personal letter nicely explaining I had paid all my portion per office quote & had never gotten a statement saying it wasn't all paid by insurance companies..He never answered & a week later he sent me to a collection agency.. My daughter went there & got a crown, which didn't even cover the tooth completely..It had to be remade & she had to pay out of pocket cuz insurance wouldn't cover it as it was too soon.. I have 2 other friends who have had these kind of experiences with him (referrals from me), but I won't go into detail..Just more shoddy treatment.. Sadly people don't really know if they're getting good dental treatment or not, until they go to another dentist Frank Joyce is a narcissist, who cares ONLY about himself & his wine, not at all about his patients..So if he's your dentist now or you're thinking about going to him, RUN FOR YOUR LIFE..Or at least get a 2nd opinion from a reputable dentist.. Don't be fooled..MAKING A GOOD WINE DOESN'T MEAN YOU'RE A GOOD DENTIST.. read more

Dr. Joyce and staff are true professionals... Taking care of my wife and 7 (seven) children. I always look and feel better when I leave.

Dr. Joyce and staff have always treated me nicely and with professionalism. The cleanings and dental work I have had done have not had any issues. I will continue to go to Dr. Joyce even though I no longer work or live in Salinas. read more

Dr. Joyce has been our family dentist for many years. He has a wonderful staff and we appreciate his expertise and most of all his care of each of us. I had very traumatic childhood dental experience, but Dr. Joyce has restored my confidence and trust. Our 16 yr old received orthodontic treatment and we are thrilled with results. Her beautiful smile is amazing! Our 8 yr old son has also had braces and our 12 year old daughter is also starting treatment. We highly recommend Dr Joyce for all your dental needs. read more

Finding a good dentist or doctor, whose professionalism and expertise you trust, is such a gift! For me, that gift has been Dr. Joyce. I recently moved back to the Monterey Peninsula and was so relieved to be able to use his practice for my dental work once again. I first met Dr. Joyce many years ago. It had been a long time since I had seen a dentist due to earlier nightmare experiences with previous dentists, but he was recommended highly and I knew I couldn't avoid it any longer, so I took a chance. It was a very fortunate decision. I was probably one of the most fearful patients he had encountered but he so patiently, gently, expertly AND painlessly eased me into the overdue and necessary dental work that my fear and apprehension gradually subsided. Dr. Joyce then treated my family, including four children, till they went off to college and I moved out of state. We had insurance but his fees were reasonable and his office always carefully checked on the limits of our coverage and my out-of-pocket costs so that I had no surprises. I was impressed by how he always seemed on top of his game, aware of what was new in dentistry and interested in learning new techniques. He also took a real interest in his patients. My children clearly trusted him from the beginning and never have had any fear of dental work. During those earlier years with Dr Joyce, I needed to have crowns put on several of my teeth. Not once did I ever have an issue with them. My East Coast dentist was amazed when I told him that my crowns were done over 35 years ago! Recently, it was time to redo those crowns and happily, I could have Dr. Joyce do the job, once again expertly. With the help of the new materials and equipment available today, my mouth looks better than it did 40 years ago! I willingly drive over 1/2 hour to get to his office because I know I am getting good care, a healthy mouth, and a better smile. His office staff are still friendly, helpful and efficient, his fees are still very reasonable, and the billing is always clearly explained. I am so happy to be able to use his practice again. I cannot recommend this dentist highly enough. read more

Dr. Joyce and his staff was very friendly. Took great care of my family. Our appointments were scheduled quickly. Very happy with services rendered. read more

I have been their patient for years. Not anymore. Recently I noticed that my bill was unusually high since I haven't done any major dental work. I called Stephanie (office manager) to ask about my bill. She didn't even give me any chance to talk. She kept interrupting me in a rude way. She said that it is what it is, you have to pay your bill, no explanation. She even didn't bother to go through my bill. I have NEVER had such a bad experience with customer service before, being this rude and disrespectful! Couple days later I decided to look over my credit card payments to them and I found out that I overpaid them over $60 which wasn't included in my bill. I called the office and I asked her. She said that my payment wasn't recorded there and now she will deduct that amount from my bill. They have been keeping my money for themselves without even bothering to check!! No apologies from the office, nothing. And she has been sending me to pay that bill for more that 5 months. When I called Dr. Joyce personally to ask him about my bill (I thought I will have a reasonable explanation from him, after all it is his business), he was the same exact way, rude and disrespectful. They treat you like you're bothering them with your questions. They really don't want to hear about any problems. They just want to make money out of the their patients. read more

I relocated to the Monterey Peninsula from the Bay Area. The daunting task of finding new healthcare providers can be overwhelming unless you have reliable referrals. Combine this with a history of "I have former dental pain and phobia stories" and it's a good reason to delay taking care of finding a great dentist. Dr. Joyce came highly recommended and I am so glad I followed up. I have been a patient for over a year and a half so my review is overdue as a way to extend my appreciation, but it is never too late to give kudos when deserved. This office has a terrific team of professionals doing what they love and it shows. Although I work in Monterey, the short drive to Salinas is a breeze (and worth it) for this seasoned commuter. Having moved from the city, I was utterly impressed with how I was greeted at Dr. Joyce's dental office. Not only was his staff welcoming, caring and friendly, but the physical arrival experience of the entire office is two thumbs up! Everything is sparkling clean, a calming garden environment for dental wimps and they could rival most dental offices in larger cities with their equipment and technology that my own dentist in SF didn't have. My first visit was with Jamie, Dental Hygienist. Understand, even a good teeth cleaning can be a white knuckle experience for some of us. She examines and communicates what she is doing to your teeth, she is extremely thorough right down to personalizing gum health for the future. When it came time for the "real" difficult dental work I had a lot of anxiety about getting in that chair. My mouth was far from perfect and I had an ugly jetted tooth (cuspid) to contend with; which I started to address twice over the years and wimped out. Dr. Joyce welcomed the challenge with an excellent chairside manner. He listened to my concerns, explained my case in its entirety, offered solutions and provided professional, highly skilled care that I will always be grateful for. He took on the task of correcting my bottom teeth with the phenomenal assistance of Mercy and Vanessa at his side throughout my procedures. The results are AMAZING! I find myself smiling wider than ever just to show my bottom teeth now whereas before I self-consciously trained myself to smile concealing my lower teeth. Since I like to laugh out loud, this was not always possible. The reality - I nicknamed Dr. Joyce, Dr. Painless because whatever he used to prepare my mouth for the numbing worked like a dream. I didn't even feel the shot. ME, THE DENTAL WIMP! Had it not been dental work I might have been more excited, but there's more. We agreed on extraction and crowns rather than extraction and braces. My case was a difficult case. He surgically removed that ugly, long rooted tooth with some super- sonic instrument. I am not the dental professional here, so please put my adjectives in perspective of the patient. He delicately provided a bone graft and designated appropriate healing time before we took the next steps. After the proper healing, it was time to correct the lower teeth. Six crowns ultimately, but the temporaries looked completely natural too. I was quite surprised. The cost for such correction isn't inexpensive, but if you are comparing dentists apples to apples, I highly recommend you give Dr. Joyce's office a call for a second opinion before you commit. I found their fees to be most favorable over others in Carmel or Monterey, let alone the Silicon Valley or Bay Area. Having a major correction like this is truly life changing and I hope my experience with Dr. Joyce and his staff puts you at ease if you have any aversion to dental work. No more dental wimp here; no more jetted tooth and the overcrowding is in my past...I owe a world of thanks to Dr. Joyce and his wonderful staff. read more