Disclaimer- we haven't actually signed up yet for braces, this is just based on our first…read moreconsultation appointment. First of all, I was able to get an appointment for the week after I called. When signing up for the appointment Sofia let me know she needed 5-10 min to get info, setting clear expectations for the call. I'm very busy on work calls during the day so this actually made a big deal to me. When we arrived, I hadn't filled out the paperwork. No worries, she says I could fill it out while there. (They have branded pens to use) Most importantly, she instantly made my 8 year old comfortable with a huge smile, promise of treats after the appointment, and explanations given directly to her about what was going to happen. They have a modern X-ray machine great for kids that doesn't involve as many mouth contortions. The dentist came in and explained to us what she was seeing. She had a very nice, calm demeanor. She asked insightful questions and, in the end, recommended we wait and see. She didn't want to do two sets of braces - now and later. She noticed some gum inflammation that the dentist didn't mention the week before and gave us new blue toothpaste that would help my daughter identify where to brush. Sofia was able to check my insurance and provide estimates for what the recommended approach would cost. When we left my daughter grabbed an icy pop (a slightly strange treat leaving a dentist). When we were in the car on the way home she asked when we could go back. I call that a resounding success since she has disliked the dentist her whole little life. Oh and they also sent a satisfaction survey addressed to her.

Monique was very gentle with my initial Invisalign appointment! Excited to see how my teeth change!!read more

While I do think that the actual doctor is very knowledgeable and showed interest.In my case and…read moreempathy, the staff and the sales rep, were terrible. There was someone shadowing and the main tech didn't say anything, about that until I had to ask if they were training during my session and then she acknowledged it with " Oh yes she is shadowing, sorry I should have told you that sooner." Most of the staff looks like they're under twenty five and from a business standpoint when I see that it makes me think that the owner of the business is not paying them that high which would make more experienced candidates go somewhere else. While I think the whole esthetic of it looking like a zoo is great for kids, this is not a good place for adults. Orthodontics are expensive, it is difficult to get around that, however considering that my teeth weren't that bad (I had braces as a child), was coming in for a bite misalignment and TMJ pain, Doctor said "You have a great smile, your bite isn't that bad, that being said fixing your bite should reduce or possibly change your clenching issue..." The price for visiline was outrageous. They quoted me out about 6000 thousand USD. They're advertisements in the sales room claiming that their smiles are better than their competitors is False. In one of the posters, the model is using a facial technique to make it seem like there smile is flat when really they are moving their mouth and jaw akwardly. I used to be a professional model, so I can tell when the model in the photograph is doing weird things with their face. I would shop around before you choose this place. I rarely make reviews. Only when I love or dislike a place. But so many staff their were just unprofessional that I just had to write this.

Top of the line services! I had my braces done here and 2 of my daughters have as well. Dr…read more Bernstein and his team really care about his patients. He has gone the extra mile for my daughter who had been in an accident and needed his assistance. Myself and my family are so gear for Dr. B! His service is unparalleled.

The staff here is amazing, so friendly and so welcoming. The dentist she's very smart and makes you…read morefeel comfortable. I would recommend Zen Dental Care to all my friends and Family. Experience 10/10

10 years ago I had the most uncomfortable dental exam and cleaning of my life at zen in which they…read morehad to completely redo my X-rays and then the cleaning itself was very painful and the hygienist was condescending. I had no cavities or any real problems but she still managed to project horror at the state of my perfectly fine teeth. At check out the office assistant told me I needed to book a 4 appointment round of scaling and root planing--which was not discussed during my visit other than the doctor saying "you could develop gum disease" not that there were any signs of it at the time. I booked the appointments but it didn't feel right. Why do invasive procedures on healthy gums? I canceled the appointments and didn't go back. 10 years later I'm extremely happy because I have no gum disease and haven't had as much as a cavity since that appointment. Sometimes invasive dental work can cause much more harm than good if not needed. And why be so condescending about a perfectly healthy mouth? None of it makes sense. I would advise everyone to steer clear of this practice unless they have made major changes.

Such a great office! Wonderful and thoughtful ortho care. Dr Fraser is the best. Highly recommend…read more Kids are part way through and teeth are turning out lovely and straight. Once when the office was closed and my daughter had an urgent issue, the doctor came in and opened up just to help her.

Dr Fraser was recommended to me by a family member when my son was ready for braces. After my son…read moregot his off I decided to get my third set (last one being 27 years ago). I'm not an easy straightforward case as I have old dental implants so all work had to be based around them. Dr Fraser did a a great job explaining The Who process and did a fantastic job. Everyone in the office was awesome. I just got them off the other day and I'm so happy with the results.

Bales Orthodontics is really great. The staff is super nice and always makes you feel comfortable…read more The orthodontists explain everything clearly which I love. Appointments are easy and the place is always clean and welcoming. I'm really happy with my experience and would definitely recommend Bales Orthodontics to anyone who needs braces or Invisalign.

We have been with Bales through all the "phases" and but the end of it, felt like family. We highly…read morerecommend them to friends and family.

The dental hygienist does an excellent job of cleaning my teeth! And the dentist are very helpful…read morein making sure that your teeth and mouth are healthy. And they do the best they can to help you learn how to brush your teeth and to do it twice a day for two minutes. They encourage you to use a water flosser and electric toothbrush.

Outstanding dentists, compassionate, always excellent care, and they're very reasonable. Family &…read morefriends have been going to them for years. Highly recommend. Office staff are very friendly, take time to answer any questions, and book appointments efficiently.

amazing super nice office and they make sure that you are comfortable. I love the dog the have he…read morealways says hi when I first walk into their office.

I'm very unhappy with the work done here. I had braces when I was young and at some point stopped…read morewearing my retainer. My teeth shifted slightly and there are two in particular that are noticeably out of line with the rest. They are the top lateral incisors, so they're very visible. I have great benefits so may as well get them straightened out. After over a year of the in house Invisalign and having my teeth sanded/stripped to allow room for movement my teeth do NOT look noticeably different. I'm very disappointed I cannot go to a better orthodontist and wasted my orthodontic benefit. The tooth stripping (his solution for everything) created sensitivity. When he suggested pulling my teeth down out of my gums to be lower instead of addressing why I was in there (straightening!) I knew he was never going to get it right and gave up.

We have had a great experience at Smile Orthodontics so far. My son had a few issues with lost…read moreretainers but the whole team has always been kind and non-judgmental. Dr. Eliason helped my son see that braces would be the best option for him, even though he had been set on Invisalign. We are seeing excellent results in the few months of him having braces. Dr. Eliason has a great chair-side manner and really connects to his patients. You can tell that this is his passion. The office is in pleasant surroundings and runs very efficiently. I wouldn't hesitate to recommend Smile Orthodontics.

SMILE Orthodontist is the best decision we have made for our kiddo. from office staff to the…read moredoctors and all in between we have felt heard and the treatment we are getting is amazing. We are seeing visible changes in our kids teeth and after pricing out several spots SMILE was the place for us.