Dr. Donnarumma is an excellent oral surgeon and a true professional. I had an implant placed by…read morehim, and throughout the entire process he was extremely patient and attentive. He did everything possible to minimize pain and discomfort during the procedures, clearly explained each step, and answered all of my questions. If I ever needed another implant, I wouldn't trust anyone else in Western New York. He truly goes above and beyond for his patients. The dental assistants he works with are also very kind and supportive. The reason I'm giving 4 stars instead of 5 is because of how I was treated by the front office staff during my last visit. I intentionally arrived early for my appointment because I had to rely on a rideshare. Uber had warned that drivers are limited in that area, so I reserved a ride in advance. Before scheduling it, I asked the reception staff how long the procedure would take and was told about 30 minutes. Based on that information, I scheduled my ride for about an hour after the expected finish time. When it became clear that the doctor was running behind schedule, I went to the front desk to ask about the updated timing so I could adjust my ride. As I started explaining my situation, the staff member interrupted me before I could finish my question and assumed I was trying to cancel my appointment because I had arrived early. She spoke to me in a dismissive tone and did not give me a chance to explain that I only needed an updated estimate so I could adjust my rideshare reservation. Because she would not check with the doctor or a dental assistant about the delay, I had no way of knowing how long the wait would be. As a result, I had to cancel my rideshare reservation and was charged a $25 cancellation fee. The original estimate of 30 minutes appeared to be based only on the computer schedule rather than confirming with the clinical staff. The next day I received a call from another member of the front office staff. When I returned the call right away, the response I received was simply, "I left you a voicemail," which came across as dismissive. The surgical care itself was excellent, but the communication and professionalism from the front office staff could definitely be improved.

Dr Donnarumma and his entire staff are outstanding. Everyone is congenial, attentive and…read moreconsiderate. Dr. Donnarumma explained the procedure clearly. He and his staff showed real concern for my comfort and easing my anxiety which made for a much less. stressful experience than I anticipated.

I had my wisdom teeth removed by Dr. Sethi and it was an amazing experience. I initially went in to…read morebe sedated and 4 wisdom teeth removed. After consulting with Dr. Sethi, she acknowledged that I could keep my uppers and she even calmed me down enough to use the local anesthesia. I was in and out within a half-hour. The entire staff was exceptional, the office was beautiful and the music was perfect. I will recommend Dr. Sethi for anyone needing oral surgery! Buffalo Oral Surgery is full of absolute rockstars!

Without a doubt the best place to be if you need a tooth pulled! The dentist was so professional…read moreand compassionate! I have lupus and fibromyalgia and he made sure I was comfortable and felt absolutely no pain before and after the procedure! In face it happened so quick I didn't even know he pulled my teeth! I never felt a thing, no tugging, no pulling, no twisting like a regular dentist. I had to go back for 2 more extractions and had the same experiences. I highly recommend this place for your dental needs. The office associates were very friendly and welcoming as soon as you walked in the door. They are very affordable and helpful when asking lots of questions about the procedure and mu insurance.

From the receptionist to the assistants to Dr Chimelli I was met with utmost care. I do not like…read moredealing with dentists or oral surgeons, but this experience has completely transformed me. Even now, as I wait for my ride, the receptionist has checked that I'm ok. Highest recommendation!

4/21/2026. I wish this would let me give it zero stars as this place does not deserve any…read more I do not recommend Amherst oral surgery to anyone. Surgeon is extremely rude and does not answer any questions you may have prior to the surgery. I have a heart condition so it was important for me to go in and ask questions as i needed clearance from the cardiologist to even get my wisdom teeth out. However the surgeon ignored them and pushed me out of the constellation. When getting my wisdom teeth removed i had anxiety- as any one does getting them out. He threaten to not do them for me and began packing his things out of the room to leave. LESS THAN 3 minutes of even taking me back there. I am only 23 and expressed multiple times i have anxiety which none of them seemed to believe. Every person there looked at me like i was crazy. I am so beyond relieved i will never have to go back to this place and I highly suggest looking elsewhere before booking with them!! It was not worth it at all.

I do not recommend my son got his teeth filled without any choice of the type of filling being a…read moredentist office. They know there are multiple choices and they did not ask me if I preferred an upgrade ,I did not have a choice. This is unprofessional and deceiving. It's deceiving to pretend that the insurance covers it when it's an upgrade, and they know this being a professional Dentist office without professional care very deceiving do not recommend. I have proof and documentation of the unprofessional service I received !! No stars

This place is AWFUL! I was asked to leave by the receptionist named Jerry (maybe Geri? Idk.) while…read moremy 11 year old son was having his teeth cleaned because my BABY was crying too loudly in the children's waiting room. He was late for his nap and simply cranky as babies get when this happens. What kind of place (that serves children) kicks out a crying BABY. We won't be back.

I've been a patient at this dental office for about a year or two, but my recent experience has…read morecompletely changed my opinion. I had to cancel an appointment due to an unexpected medical issue and called the office immediately to reschedule. Instead of showing any understanding, I was told I would be charged a $145 cancellation fee -- even after offering to provide a doctor's note confirming the medical situation. The office refused to accept it and said I could not reschedule unless I paid the fee. When I reviewed the financial agreement, it only listed a range of possible fees -- it did not state that the charge was mandatory or specify exact amounts for missed appointments. When I asked for additional documentation or written policy to support their decision, I was told none existed. For a healthcare provider, I find this lack of compassion, flexibility, and transparency very disappointing. Medical issues are often unpredictable, and I expected a much more understanding and professional approach from a dental office. Unfortunately, this experience showed otherwise.

The experience has been great so far! I'm scheduling a procedure for a couple recessions to get…read morethem fixed! Very friendly and professional staff!

Continued issues with the operation of this practice. Multiple location changes, a crown that had…read moreto be replaced due to not fitting correctly the first time, multiple appointments not taken on time, and today's was the final one. I schedule appointments at the earliest possible available time so that I can get to work. I had an 8am appt today, and was in the waiting room at 7:55. I walked out of the waiting room at 8:20. There were no other patients, and staff was present. If you cannot respect my time, you will not continue to get my business. I know that this is not an unfortunate series of events for just me, as my wife has had similar experiences with multiple appointments in a row being cancelled or rescheduled due to poor staffing levels/scheduling on their behalf. While we have had zero issue with Dr Blakely, the operational management of this practice is severely lacking.

Excellent care, reasonable prices, and it is easy to get an appointment. Thanks Jin!…read moreMy new insurance, Aetna, covered 2 crowns and a night guard. Wonderful.

Most pain I have ever felt. No numbing gel. Hit nerve 2 x, I passed out…read moreThey bill ins 755 for one extraction, then they bill you on top of it Lady cleaning teeth is so rough she causes damage and pain Be careful the damage can cause your tooth to die. A healthy tooth to just die! Stay away Receptionist is awful, just awful, unwelcoming, rude and can't bill correctly for anything. Total nightmare in a filthy little place in a house. Dirty absolutely dirty. Should of walked out!

Dr Glennon is the best he truly cares for his patients, my father teeth was overly bleeding after…read moregetting it pulled out he immediately asked him to come back and made sure the bleeding completely stopped before he let him out of his sight, remind you he was busy too .

The utmost professional. Dr. Goodloe and staff are courteous and professional. He provides…read moreexcellent service as an oral surgeon and thoroughly explains the issue and the fix. I've had two major procedures done and am totally pleased with my results.

I could not have asked for a better oral surgeon to perform my wisdom teeth surgery. Dr. Goodloe…read moreand his staff were very welcoming and kind. Dr. Goodloe himself is very personable and very thorough in explaining what to expect post-procedure. He speaks to you as if you are a friend and makes procedures as least nerve-wracking as possible. Would highly recommend him!