I've been coming here for the past 13yrs or so and have always appreciated a staff that actually…read moreunderstands their products and can offer sound advice, based on listening to what you really need. The prices are very reasonable and honestly, I wouldn't have a problem paying more, just based on the fact that each time, I can get hold of a staff member that is friendly. Knowledgeable and willing to listen and help. Lastly, it's amazing how quickly some of these other reviewers left such negative feedback. It really doesn't make sense to me and honestly, I don't believe their comments. I've never experienced, nor even witnessed any issues as such that would warrant a single start rating. Anyway, I'm glad that Arjays is local in Exeter and has always provided myself and several close friends with Knowledge and friendly support. Thanks Arjays management & staff! Abe

I agree with the others. The staff here is the best: friendly, helpful, kind…read more They have helped me maintain the house in the last two years since my husband died. Taught me how to use tools I'd never touched before. All with good humor and patience. Top Grades in all departments ! Love them. Sheila G

I wanted to finally take a moment to reach out to let you know, the amazing experience, I have had…read moredealing with Kelley Bartlett during my kids bathroom remodel. From the start, (actually back in September) Kelley was attentive to the design and products, I was looking for the remodel project. I loved that she gave me choices but not too many that it would overwhelm me, at a price point that fit my project budget. Her knowledge base of many different product lines such as American Standard, Bosch, Kohler, etc.... was impressive. I would love to say, that my experience with my contractor has been as amazing as the one with Kelley. However, it has not been and I've encountered many issues that I had no idea how to handle. Each time, I reached out to Kelley and she gave me direction and contacts to help me resolve the situation. I realize, she absolutely didn't have to help me and received no monetary benefit which is a testament to her work ethics and going far above and beyond the call of duty. I absolutely, will use Kelley again in my master bathroom remodel. I have sung her praises to my friends when discussing the excellent customer service I have received from her. She is an outstanding employee who understands the meaning of exceptional customer service.

They suck. After…read morespending all kinds of money advertising that they are the primo design center for ADA baths in New England they fail, their customer service SUCKS, you need to sign in to watch salesmen scratch their nuts for an hour, after they finally do respond, you're told the person that handles ADA baths doesn't work there anymore - wtf I travel an hour to find out they only used to have a salesman that could help. Great showroom and after an hour the only thing we got was some shitty catalogs.

They have the nicest and most friendly staff there. I love this place! And I went in and bought a…read morebunch of lag bolts with washers then realized they were too big so I had to go back. The gentleman at the counter said to just swap them out and they shouldn't be much of a difference in price. When I swapped them out, I went back to the counter to let him know that I probably owed him a little bit of money because some of the washers I bought were almost $.50 more each. He just handed them to me and told me to have a nice day. I just moved to Epsom and everybody has been super nice.

Sorry to see Bruce and Sheri retire, but well deserved after decades of running a top notch…read moreoperation. They were looking out for all of us and found someone who would carry on their incredible legacy. The new owner Tom is great and very hard working. They always have what I need, are helpful and having the market next door with great wine, beer and food is just what we all needed to be carried on for years to come. Please stop by and support buying local. Best of luck Tom and thank you Bruce and Sheri!!!

Awesome customer service! Thank you Bruce for helping me get my new license plate on! (I know,…read moreseemingly not a big deal-but it WAS! Different sized screws, holes jammed up)-took time to help out an out-of-towner! Super Appreciate it!

I've been going to this store for more than 20 years now. Like any relationship over that length of…read moretime, there will be bumps, but I've never felt slighted or cheated. I've received excellent advice on all manner of projects from plumbing to painting, electrics, pool maintenance, and more. Eric, the manager, supports the local scouts and is an invested member of the community. I prefer to shop local when I can and Aubuchon in Lee is my first choice.

We originally went to Renaissance Stone to examine the possibility of changing our kitchen…read morecountertops. We remodeled ten years ago and installed Soapstone countertops and after ten years of maintenance, we were tired of the look of the stone as it looked stained and worn. Harriett in the front office was surprised as she loved her Soapstone tops in her kitchen. After some discussions with both her and Tia we decided on having the counters cleaned and sealed by them. Larry showed up at our home ready to work. After stripping the stone and cleaning he then applied a special stone sealer that returned our counters to their original look and beauty. We could not be happier with the finish. We are happy to give them a solid Five Star Rating. Trust the experts! Thank you.

Renaissance Stone has done countertops for two of our bathrooms now and we are about to order for a…read morethird one. We originally found them because another stone place had given us an unacceptably high quote and we looked around for alternatives. Renaissance Stone is a family-run business and we have found them great to work with. The cost for custom countertops incl. installation is very reasonable, especially if you go with remnants, and execution and installation have always been impeccable. Looking forward to our next project.

Very helpful, knowledgable staff here. Has that small town hospitality!read more

I stopped by to pick up some supplies to paint my place and could not have been more impressed. The…read morestore was spotless and the staff could not have been more pleasant and helpful. In particular, the girl working the paint section of the store was very knowledgeable and was more than happy to answer any questions I had about paint, primer and best painting practices. I'm a thorough amateur at this, so all of the assistance she provided was invaluable. I found the prices to be a bit higher than Lowe's/Home Depot but to me the service more than made up for the couple dollars I would have saved. I will be back.

Brick and mortar. Shop local. Support small business. Sounds reasonable to me so instead of…read moreordering what I needed on-line, I waited untill after the Holliday and cycled over to Kelly's, the only hardware store that we have left in this town. I walked in and saw that both people stationed at the front of the store to greet and assist customers were both on their phones. I went to look for my item and couldn't find it. I went back to seek help but they were both on their phones. I went back and seared through other isles and departments. Nothing. I went back to the front of the store to ask for help. They were still both in their phones. So I left. Jeff Bezose is goig to have it in my hands tomorrow. I would already have it but i foolishly chose to shop local.

At Kelly's you are consistently met by a group of men gabbing and slow to help. Most have generally…read morebad attitudes and are even sometimes rude. And if you ever have to return an item you are met with resistance and distain. This attitude has been consistent for years and though people come and go this treatment remains. Poor customer service must come from the top down.

I really like this shop. All of the employees are friendly, helpful and fast. It's the closest…read moreplace in the area to get Benjamin Moore paint - so it's my go-to!

I can't speak for the "paint" side of the business, but I think it's best to stay AWAY from the…read morewallpaper side until they hire some competent people. Everything was going well until the person supposedly helping me make it clear that she had little/no understanding of the math necessary to measure the area of a wall. At one point I swear she was just punching random numbers into her calculator, then came up with a number that was about 40% over what it should have been. She didn't know her product lines, was patronizing, and just gave off the attitude that being there somehow interrupted whatever is was that she does when not helping people on the sales floor. At that point I determined that taking my business elsewhere was probably the best course of action. They didn't seem too fazed about that - I suppose it happens frequently.