Our family went to the NT Frankie Primo's for Mothers Day Brunch. We were personally greeted by the owner who spent time talking with us even tho the place was packed and he was clearly needed other places. The array and quality of the food was fantastic. During our meal there was a slight mishap regarding service; nothing terrible but I want to comment on how fast a manager came over and immediately remedied the situation. We were offered more than adequate compensation for the mix-up and sent home with extra desserts. We already were fans, but now we are even more impressed! read more

This place was a chance find as we were walking by. We had placed a reservation somewhere else, and wanted to walk around and honestly, the single glimpse of the restaurant, with the outdoor seating and wonderful sunshine that made the place look irresistible, we stopped. Took a look at the menu, and canceled our reservation at the previous place. We were promptly seated outside by a kind woman named Olivia. The sun being too hard and having forgotten my sunnies, I was wondering if I should sit inside. Olivia immediately suggested we get an umbrella. It made so much sense as we wanted to eat out in the Sunshine and the cool winds. We ordered the Giambatto, the Lemon Pancakes, the Italian Eggs Benedict and the Chicken Milanese. Yes, we were hungry and the menu was so tempting!!!! The food matched the tall order. Everything looked incredibly delicious; the portion sizes were great, the service impeccable and I will treasure the experience for a long long time. The Eggs Benedict deserve a special mention- I would come back for it again. It was unique and tasted like heaven! The Giambatto was nice-a very heavy omelette that we ate the next day for breakfast. The Chicken Milanese is a chef's kiss. And that pasta with the tomato sauce!! It felt like a nonna's hug! The Lemon Pancakes were beautiful but I think we were too full to enjoy everything!!!!!!! During our meal, we asked for coffee, but unfortunately they didn't have oatmilk. The coffee came with cream and a side of Almond Biscotti that tasted like a dream . We were celebrating a special day- me and my husband, and I was treating him that afternoon. I am so glad that we found this place-the ambiance was just right, the service deserves a special mention and I am so happy. It is rare to find a place that matches all your preferences and more, and this restaurant ticks all the boxes! read more

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Happy hour specials are amazing!! These chicken sliders were perfect to share! I think next time I'd go back just to have appetizers for dinner! You can't beat the quality and the prices. read more

Frankie Primo's +39 - $6 Happy hour drinks! - Italian Near Me - North Tonawanda, New York

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Disappointing. Very slow, inattentive service and overcooked , tepid pasta. There will be no next time.

Tonight I had the best dirty martini ever and the worst braciole ever. Should have stayed at the bar!

Excellent location before a show at Sheas. However the food is just okay. It tastes like they opened a jar of Prego. I love Prego, just not when I go out for dinner. read more

When it comes to happy hour in North Tonawanda, this is your spot! They have a fantastic $10 food menu for happy hour (4:00-6:00) that has something for everyone. I got the garlic parm wings and they were fantastic! They came out so hot I couldn't even take my first bite for a few minutes. You can't beat fast service! The fun doesn't stop at wings on this happy hour menu. They also offer, personal pizza's, bruschetta, chicken slider's, and so much more! Now for the drinks! In all honesty, I would love to see more options for happy hour (as of now they only offer and Aperol Spritz as a cocktail and wine and beer deals). Yet, every one of their speciality cocktails are fantastic! They are perfectly balanced and receive a garnish that draws you in the second they drink is dropped. I can confidently say they have one of the best, if not the best speciality cocktail menus in North Tonawanda. When it comes to the ambiance and Frankie Primos, it's very hard to beat. Their patio is unbelievable. A gorgeous fire pit, 2 outdoor bars and plenty of landscape surrounding the patio. The inside is always decorated elegantly for the holidays and has an upscale decor and vibe year round. Overall, I've never had a disappointing experience and Frankie Primos. They always exceed expectations and provide great service. I look forward to returning in the near future! read more

Frankie Primo's +39 - Italian Near Me - North Tonawanda, New York

It was a perfect Saturday and on a whim we decided to go out for dinner. We were able to score reservations thru RESY on the patio. We had heard good things about this place and were excited to go. Our reservations were for 6:30. We got there about five minutes beforehand and people were still seated at our table. We went to the bar and ordered drinks and the bartender recommended that we order their famous meatball that is only made by the owner every few months, so when it's on the menu, you grab it. Once we were seated (only waited 10 minutes) we took his advice. Wow, he was right! Super fresh, bit spicy sauce, but chilled ricotta on the side which was perfect! The evening was so comfortable that we just enjoyed each dish as it came. Terrific waitress with good input into dish suggestions. Their risotto changes weekly and it was delicious. I was craving shrimp scampi and I was not disappointed, especially with the fresh bread for dipping. After a wonderful meal, we were surprised with a complimentary serving of two limoncello shots and Italian cookies. We left full and happy! read more

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Food was good service was good and ambiance was good I forgot my hat and the manager called me to ask if I had left it She certainly went over and above great read more

The food & appetizers were delicious - minus points for the chicken cutlets which tasted of old oil. The service was great we did not have to look around for our wait staff. We enjoyed the atmosphere as we were celebrating an occasion and it wasn't too quiet . We enjoyed a nice bottle of Chianti and left fully satisfied. Was a perfect place to eat as we were attending a show at the theatre across the street a bit. read more

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Worst website ever !!!! Wanted to just see a menu . Fire the idiot who made your crap ass website I just want a damn menu I don't want to order I don't care about your 20 family options I just want to see a dinner menu wow is that so hard ! If McDonalds can do it why can't you as expensive as you are put that money and hire a real website designer my god it's 2026 unreal! read more

Got my gnocchi to go- so good! It's ricotta gnocchi so it's nice and light. Pomodoro sauce had a little spice to it, but manageable for someone who doesn't love spicy sauce. Pasta was cooked perfectly. Had a poinsettia cocktail from their holiday menu- perfect mix of champagne, orange liqueur and cranberry. Service was great- helpful staff. Ambience is intimate but family friendly. read more

Frankie Primo's +39 - Gnocchi Pomodoro - Italian Near Me - North Tonawanda, New York

A great experience all around! Food was great! I got a special, Pappardelle with vegetable cream sauce and I added shrimp! Loved every bite. Exactly what I wanted! The server was great as well. She was so sweet and seemed excited to take our order, which was refreshing as the day before I had the opposite experience at a different restaurant. The place itself was nice. Hostess was pleasant. Bar was a bit slow, but that just meant our table got drinks faster. I'd definitely come back to try other menu items! read more

Frankie Primo's +39 - Shrimp Pappardelle with Vegetable Cream Sauce - Italian Near Me - North Tonawanda, New York

This place is really cute and has a great vibe. Service was excellent and the food was great. Everyone that went enjoyed themselves. We will make this a regular stop. read more

Mom only turns 75 once so make it memorable which Frankie Primos did. We had the front table outside which fit our group of 11 (Brody included) nicely. Our server was attentive and did a great job of checking on some of the questions we had regarding then menu. A great lesson for any service job, if you don't know the answer, do not guess! Just go and ask someone from the kitchen, a customer would always rather wait for the correct answer. Started with with calamari, Mexican corn, arancini, and the "small" charcuterie board. Lots of tasty options and we finished almost everything. Arancini was moist with a great crispy crust that paired well with the sauce it was in. The board had a ton of options, little bit of this, little bit of that, plenty of sensuous salted meats to choose from which complimented the nice combination of soft and hard cheeses. More delicious olives please! Dinner choices included the Chicken Milanese, angel hair pasta, an eggplant special, pizza, some sandwiches, and the steak & tortellini. The empty plates indicated that everyone was well fed and satisfied with their meal. We did save room for dessert which was a perfect finish to a great evening. Some peanut butter torts and a variety of homemade gelatos got everyone the proper complement to their main course. And why not finish your experience with complimentary lemonchello shots? They kinda smell like Lemon Pledge and taste about as good, but it's a fun way to finish the evening. Seeing Mom do shots on her 75th birthday is something I'll never forget. Thank you Frankie Primos! read more

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I've eaten here a few times and it's enjoyable enough although overpriced. I recently ordered the chicken sandwich with prosciutto and it was delicious. The service was excellent too. She was very helpful and accommodating. My dislike is the atmosphere. Our table was behind the customers at the bar. We were then moved to a table in the back corner -our choice - but it was so dark. The tables and chairs are a little small too. There were 4 of us and it was very tight. Other than that it was a nice night out with friends read more

From the moment we walked in and made our way to our table, I knew that this place was going to be a winner. You can see the servers and food runners moving... constantly moving. The shop is big and spread out over a large area between the outdoor area, tented area and multiple rooms in the main building. Knowing the size of the portions from observing what they were serving and seeing the food on the other tables, I elected to go with the smaller portion of the Tagliatelle Funghi. This was a magnificent dish similar to an Alfredo sauce with lots of mushrooms. A definite yum!!! My wife had an Mozzarella & Tomato Panini... also wonderful. Our server was delightful and very attentive to our table to insure a great experience. You can see how the team works here as a cohesive group. I look forward to a return trip to sample some more of the food here. KUDO's to the team at Frankie Primo's +39 read more

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We came here on Easter so I kind of expected some issues with wait times,etc. The wait staff was great. It was very loud for brunch but they did offer to move us without any fuss. Drinks were were refilled in a timely manner as well. The reall issue was the food. I ordered an egg dish with medium eggs and they were very overcooked. I sent it back and they did remake it but this time the eggs whites were raw. No exaggeration. Raw eggs. The toast was dry with no butter in sight as well. My breakfast sausage was also very overcooked as well. They gave up trying to make my entrée correctly so I asked for a breakfast sandwich. It consisted of eggs with a very very small sprinkle of bacon bits. Odd. Overall the recipes seemed good but the execution was just not there. read more

About a month ago I had my 90th birthday party at Frankie Primo's with over 100 guests. My friends are still calling and telling me what a great time they had. The food, drinks and ambiance were 5 star. Jay, Shawna and Ben were extremely helpful and handled all my requests to perfection. I'm starting to plan my 100th with them already. Richie Montesanti read more

Amazing food, and amazing service. A little surprise at the end... a shot of lemon cello on the house. The bakery next-door, which is owned by the restaurant, provides all the breads, the cookies in the desserts. read more

Frankie Primo's +39 - Limoncello shots - Italian Near Me - North Tonawanda, New York

Was in the area and decided to do brunch here. We sat on the patio and the outside space is spacious and nice. The service was well, let's say just odd. I couldn't put my finger on it but it seemed anxiety ridden and all over the place and made for a non-relaxing experience. I kind of felt rushed and interrupted a lot, but at the same time ignored. Not to mention, we weren't offered another round of cocktails after brunch. The food and cocktails came out slow. My lemon drop martini kind of tasted like lemonade and had no kick at all, it maybe had a half shot in there if that. Disappointing to say the least for $13.00. The breakfast pizza had a lot of eggs on it and maybe one to two pieces of sausage on it per slice and one pepper per slice. We saw very little cheese on it if any and tasted none either. Lacked seasoning and flavor all around. We ended up dousing it with red pepper flakes and Parmesan cheese. There's lots of future hope for this restaurant if they alter a few things and it seemed fully staffed. Next door is their gelato store and let me tell you it's amazing! I've had it before and it's divine. read more

Frankie Primo's +39 - Brunch Breakfast Pizza - Italian Near Me - North Tonawanda, New York

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First off, I need to say that food was sensational. I mean top notch deliciousness. The portion sizes were good as well. We'll probably check them out again, just not on a Saturday night when we have prior engagements. The restaurant has a very cozy feel for being so spread out. The patio is simply lovely, and the huge fire pit is a nice touch. I did not see inside the actual restaurant, as we were seated at a high top in the bar area, which still managed to impress with the laid back vibe, interesting furniture choices, and nice heaters. However, the music tended to be a little loud and a little off for the intimate air they are striving for. Our waitress was very nice, but was clearly stretched very thin, as evidenced by the sheer number of tables she had that were split between 2 floors. The kitchen was abysmally slow. The entire meal from when we walked in until we received our entrees was over 70 minutes. (This was after asking the waitress for the bill, waiting another 10 minutes, and my friend finally getting up to pay and running into the woman bringing the food out) She apologized profusely, then checked on us later and removed items from the bill for us, so that was greatly appreciated, since we missed most of our show at the Riviera. **I need to add here that I have never worked in food service, so outside of Gordon Ramsay shows, I have no clue how orders are handled and whose responsibility it actually is to get the food out in a timely manner. We may have simply fallen by the wayside, but when the food came out it did not seem to have been sitting under heating lamps or microwaved, so I assume it's a kitchen issue.** Overall, it was a relatively pleasant experience and the food is worth giving them another try. However, I would definitely warn people off bringing a blind date here, because if they are creepy you'll be stuck at a table with them for an inordinate amount of time. read more

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Amazing food. Tomato appetizer was great as was the pizza. Wait staff were very friendly and attentive Will come again read more

My husband and I returned from our first dinner at Frankie Primos North Tonawanda. It was fabulous. The staff was friendly and our server one of the best we've had. She was extremely knowledgeable about the menu and helpful in choosing our meal. My husband ordered the lasagna and I ordered the half order of their homemade gnocci. Take it from this Italian who cooks, I couldn't have made it better! We also ordered the Daviolo pizza as an appetizer. Scrumptious as well. We ordered the tiramisu to share for dessert. Creamy, soft and very flavorable. Upper management actually visited each table to ensure satisfaction- a rarity these days. We definitely will be returning. read more

I've been to the Chippewa location a couple times and had a great experience. However, it seems like this location is missing something. I came with my friends on a weekend night for dinner. It was relatively busy so we were seated inside. Our waitress was really sweet! I ordered the spritz and didn't like it so she swapped it out for the martini. I ordered the linguine with shrimp and it was just okay. It was relatively bland and just didn't sit right with me. It tasted like something I can make at home. For $30 a plate, it was not worth it. My friend ordered the papardelle and my other friend ordered some sort of pizza. They thought their food was just meh. read more

Frankie Primo's +39 - Linguine with shrimp - Italian Near Me - North Tonawanda, New York

My fiancé and I had a terrible experience at the other location and decided to try the Tonawanda location. We started at the bar and the cocktails were delicious. When we were seated our server was kind and we received the entrées pretty quickly. I ordered a spicy margarita and the special that was a spaghetti noodle with red peppers, sausage, and mozzarella cheese. We on the balcony facing the fire pit and there was live music this evening. We enjoyed it so much! read more

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Food sucked. Ambiance was beautiful. Service was mehhh. We ordered salads. Mine was a steak salad. Served in a bowl with a whole damn steak on it. Not cut at all in a bowl..... the flavor was good but the steak was a cheap cut and tough. My husband also got a salad with tuna.... Literally canned tuna on it..... friends got pasta..... no bread with the pasta. What the heck kind of Italian place doesn't serve bread with pasta? They said that it was all frozen. Isn't this supposed to have a fresh bread bakery???? No bread..... grind got bruschetta and her bread was stale. They ended up taking it off the bill. The food for our table came out in 2's. Literally took 45 min from fist plate to last plate for guests to be served. (And 7 got pasta). What a disaster. The best part about the place was the patio and drinks. Would never go back to this farse of an Italian restaurant! So many better choices.... With bread! read more

Visiting family in North Tonawanda and stopped in here for dinner and were we ever glad we did. I feel Frankie Primo's deserves a higher rating than it currently has, but how about you give them a try and decide for yourself! Huge patio with umbrellas if you wish, and heaters if needed. Covered seating as well. Good sized dining room and lots of bar seating. Looks like they have a large special events room if you're looking for that. What a great menu as you can see on their website and customer photos (photos are missing a page). Wish I lived closer so I could go back more often, but looking forward to our next visit. Wait staff were friendly and helpful. Wonderful complimentary limoncello and cookies after the meal- nice touch! If you don't have the room for dessert then go for a stroll in this quaint town and drop back for gelato or pastries in their adjoining shop they own. read more

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The food is great! Portions are a decent size too. The bread and oil they give you is delectable. The oil has the perfect flavor with spices and is not too heavy. The chicken Milanese was a special the night I went and is one of my favorite dishes so I usually opt for it! My mom got the tortellini and steak and she said it was all delicious. We also got arancini for an appetizer which were a good size and cooked well. Our server was very attentive and friendly. My only dislike about the place is the noise level. It was a Monday night and there were maybe a handful of tables but it sounded like a high school cafeteria. The acoustics in the restaurant are bad and you are hearing all the conversations and laughter which makes conversing with your table difficult and at times hard to enjoy your meal. read more

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the calamari is to die for!!! if it comes out chewy or overcooked, send it back??!!!!! i got a my order and it was cooked to perfection!!!!!! extra garlic sauce!!!!!!!! amazing bread and eevo seasoned for soping of up with the best italian bread!!!! read more

Very disappointed this time. Tortellini Bistecca 3/10. Ordered to go while I was hanging out with friends at the bar area outside. I've had this dish twice previously at both locations. When I sat down to eat at an actual table, it was phenomenal, which is why I ordered it again on this night. WELL.... Clearly it was not made well anymore, or they just don't care enough when it gets closer to the kitchen closing time. There was barely any of the fontina cream sauce on the tortellini at all. They were almost completely dry. My photo was when the dish was cold, but after heating up, it looked the exact same (The Parmesan cheese was added by me at home). I'll have to find my old photos from the first time I tried it years ago and post them later to show the difference of how it's supposed to be. The ribeye... not the best cut. Was cooked medium rare but little bit tough this time. Didn't really want it. Lastly, the price of the dish. $38!!!! I could get a better cut of steak, and tortellini and make my own meal for a whole family for that price! I was also charged two extra dollars just because I got it to go! That is absolutely insane to charge for a to go order, even though I was at the restaurant! I should have just got it on a plate and boxed it up myself for free! read more

Frankie Primo's +39 - Tortellini Bistecca (the next day) 3/10 - Italian Near Me - North Tonawanda, New York

Just had a crazy good dinner there. First, the staff were top notch. Very efficient and prompt. I highly recommend the risotto. It was fabulous. We had dinner on the patio and enjoyed the breeze as we ate. read more

I went to Frankie Primo's last night with my wife and a friend. It was our first time there. We sat at the bar and the bartender Julia tended to us. She was super friendly and took time to educate us on the food and drink that they offer. She told us everything is made on-site including the olive oil. She even brought us out a few types of their bread with the olive oil to try. It was delicious! We ordered a margherita pizza which arrived quickly and was amazing. It tasted so fresh and was cooked perfectly. Julia made our experience so enjoyable. We will be back! read more

Great food and great service! Decorated nicely for the holidays! Would definitely return.

Stopped here for brunch as they were the only place that could accommodate a party of 8. I had the Eggs in Purgatory. If you like spicy dishes, you will enjoy! read more

Let's start with some positives: the servers were very good and our calamari appetizer was tender and tasty. Oh and the seed cookies they gave us at the end of our meal, brought back some happy memories of Grandma! Now for the negatives: our entrees were disappointing. I ordered from the specials menu and my chicken cutlets seemed like they were prepared ahead of time and reheated. It was tough and dry (and there wasn't enough sauce to counteract the dryness). For what it cost, I expected my meal to be better. The Gnocchi were ok but tasted more like Cavatelli and the tomato sauce wasn't anything special either. It tasted like canned tomatoes, nothing more. Again, for what it cost, I expected much better. The water, was room temperature tap water put into a clear wine shaped bottle. Looked very nice, but I would have preferred it cold, however that is a personal preference so that may not be fair to criticize. Also, The indoor atmosphere is very noisy. Overall, I would not recommend this restaurant. read more

Frankie Primo's +39 - Chicken cutlets (it was basically chicken parm but, it was called something else.) - Italian Near Me - North Tonawanda, New York

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Frankie Primo's did an excellent job providing a wonderful spot for 10 of us to gather after our mom's memorial service. The wait staff was attentive, the food delicious and the location under the covered patio was very comfortable and relaxing. I would highly recommend Frankie Primo's and don't forget to save room for dessert! The lemon mascarpone cake was the best I have ever tasted. read more

This was our first time here and we came for Valentine's Day. My first impression was it was dim and romantic and prayed our table wasn't the empty one directly next to the hostess stand and front door. We were brought to the back towards a super bright hall wall where the balloon archway was. If there was 4 of us, 2 people would have been uncomfortable as the brightness of the hallway vs the dark room was difficult. We sat on the other side of the table comfortably though as 2. The food, I got the valentines special, DEVINE!!! Would eat again!! Would have preferred more than 3 small peices of asparagus but it tasted so good, my only complaint on that was I would have wanted more! Soo yummy!!! The steak was perfectly cooked and wrapped in bacon. I had to take the bacon off cause both together was super salty but separated was fantastic. My fiancé got a chicken pasta (can't remember name) which was good too! My only reason to drop a star was the music was so Loud I felt like I could barely hear my waitress and she was almost yelling (politely!). They had speakers directed all over the room so the volume could have come down. read more

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Everyone enjoyed their meal, drinks, and the service and ambience were great. The bread did arrive halfway into eating our main entree which was strange, but the oil dip for the bread was delicious. Though all the food was tasty, some of the menu items seem a little pricey for what they are. We would all come back in the future! read more

I ordered from the Antipasta Selection, theScampi/Garlic Lemon Butte. The server mentioned that this dish did not come with pasta and would I like to add pasta to the order. I stated yes, just a small amount. (Server did not mention there would be an extra charge) .My dish arrived and there were 8 shrimp sitting on top of this "HUGE" amount of Angel hair Pasta. I like pasta but this was too much. When the bill arrive we were charged $10.00 for the Angel Hair Pasta. I expected to be charged an amount for the pasta, but not for another entree. read more