Do not eat here expect some problems. They fugged up everything fair warning and I was really hungry the food counter is a ride I don't recommend taking. read more

Place is pretty fun if you are want to kill a few hours with fun! The place can get pretty crowded on weekends but during the week its perfect. read more

This was our first time visiting Frankie's, and even though it was FREEZING outside, the guys working here, including Alex who answered my many questions I had about the place instantly and with a smile despite the cold temperatures while my guys were riding the go carts, were all friendly and on the ball! We will definately return!! read more

What the heck?! Answer your phone! I'm pretty sure their phone answering system is a big joke so that they can laugh at everyone who tries to get in touch with them. I tried calling them to book an event for my company. Their website policy stated 48 hours for parties and I was within that range, but the website wasn't allowing me to book it. I tried calling 6 times. The first time I left a message for the event planner. After a few hours, I tried again and tried to speak to anyone. It just rang off the hook. I tried again with the same result. Then I tried the number to speak to the manager... it went straight to voicemail. At this point, I just tried various number combinations until the 6th time I gave up. Then I saw that I could do 'live chat' for assistance. I pressed the button to start that... and it told me no one was online to chat at the moment! What a joke! We ended up booking our party elsewhere. I was amazed to see so many positive reviews of this place but as I started getting further into them, I saw that I wasn't the only one with this issue. Sadly, this is enough to convince me that I won't be hosting future work events there and I probably won't be visiting it anytime soon. read more

So I went here today for birthday party . I know the restaurant had been under construction and it has been awhile since I been there. So I did not want pizza so I decided to order off the menu. I am looking at the Dream Burger and the chef tim just happens to be standing there. He is telling me about the bacon marmalade that he makes his self. I am thinking in a Kids restaurant . How good can it be right? Man I was wrong , The food was real good. The burger was the bomb. My son actually took what was left of mine. I also tried the turkey sandwich, Tim told me the process when he roasted it and again another winner. I also talked to the Mgr Trina, she checked on us also. Good service all around I went for one of my son friend birthday parties and I really came away impressed with the food and services and I really enjoyed myself with the games also. The race track out side was cool also. Good time had by all. read more

I actually like Frankie's and have been coming here for years. I don't mind spending money on the games, go karts, laser tag and food and beverage. But I think it's outrageous to charge $2.16 for a cup of tap water. I just want to make a point and hope they change their policy. read more

This place is pretty fun. A restaurant with a full bar, go-carts, putt putt, and a huge game room to keep the older kids busy. Did I mention they have a full bar? Now if only there was a supervised play area for toddlers! :)) read more

If you're looking for a place to have some good old fashioned fun...this is it. We played putt putt golf and totally enjoyed ourselves. There are plenty games, laser tag, and other things for the family. This is also a nice place for a date. read more

I visited my family in NC and we decided to stop by last week. We had a fun time on the go karts. However, my gun did not work on the simulation attraction. I told the worker when I got off and he said that he wasn't watching what was going on so I couldn't get a refund or be allowed to go again. I hope he pays attention to future customers and develops better customer service skills. He was rude and didn't seem to care. Whenever we were waiting to get on the attraction, he was playing with a basketball. I won't be wasting my money here when I visit NC again. read more

I took my daughter there for her birthday today for the day. She was terrified of the go carts. The young man there Chancy made her so comfortable. He was patient,kind, and very professional. He is an excellent example of a model employee. Frankie's is fortunate to have people like him. Thank you again sir. I wish you success in everything you do. read more

This place is pitiful. The staff are incredibly hostile and rude. I had a cup left over from when I had an event here in the manager thought that I was stealing it and made me throw it away. The prices are absurd, allthough the game selection is decent. Whenever I go here I don't have fun and I end up getting frustrated. The prizes are awful, and the attractions are fun but heavily overpriced. I would not recommend for families or for a single going here. If you do go prepare to leave frustrated and with an empty wallet. read more

Great and fun. Fun for all ages. My two nephews not want to come home. When it was time to leave. Bring lots of money.

Visited Saturday 3/19, from out of town. Had a great time! At the last minute, One of my daughters got scared to drive the go cart by herself. She was obviously upset, as it was our turn, and I was driving my littlest daughter. No other family/friends for her to wait with. Alexander was working on that shift and was very concerned for her. I explained the situation and he walked with her over to wait at the exit and said he would keep his eye on her. He was very kind and professional. I appreciated him for this!! Thank you Alexander! Good Luck! read more

A lot of fun! Went with my family, the youngest of us being 16 and we all had a good time plenty of arcade games (which can be pricey- but what arcade isn't), and a couple of go cart tracks. They had more attractions like laser tag and a batting cage but we ran out of time. read more

A little pricey but a fun time. Kids had a blast. The facilities are well taken care of and staff is friendly. Mini golf was tons of fun. It can get busy on a nice weekend. If you don't like crowds I advise to go on a weekday. read more

This is a great place for kids and adults alike! We usually go here for some competitive ski ball and go carting. There are a ton of arcade games, air hockey, batting cages and bumper boats too. I would definitely recommend Frankies for a fun day out with family or friends. read more

Alex a sweet guy that works this park was extremely friendly and great with the kids we really enjoyed talking to him !

The place was okay. My son is too young to try anything big like the lazer tag, go karts, or the mini golf, so we didn't try them. The crane games seem to be lacking. There is one that was pretty cool and that's because it was HUGE. The arcade was a let down. There seemed to be a lot of games but when you circle the place twice and realize most of the games aren't worth it or broken, it makes it rather sad. I was shocked by just how many games, photo booths, and machines were just broken. The prizes were lack luster and we just couldn't find anything that could keep us there for more than 30 minutes. What felt like being there an hour or more made me shocked to see the clock when we got back in the car and it was only 30 minutes. Didn't try the food as we had plans for other places. I had high hopes for this place and felt very let down. The biggest issue for me other than the lack of things interesting enough to play was how many things were simple broken with money still in it from someone else. I do wish some of the crane games had a small explanation about how to play. We were looking at them trying to figure out what we were supposed to do before attempting to waste our money with trial and error. Maybe that's what they are going for. Trial and error money wasting. Happy to say, I only spent $15. read more

We've been to Frankie's several times. It's quite a drive for us - about an hour. The GoKarting is super fun, and the SkyWalk is a favorite. My son asked to have his birthday party here, and he's very excited. It took me 5 days to get someone on the phone to ask three questions that weren't answered in the FAQ online. I left a message on the first day that was never returned. I called the second day and pressed "0 - to speak to someone immediately" and was told someone was available for party planning M-F, 9am-5pm. I called back 7 times, and never got an answer. On the fifth day I pressed "0" again and explained my situation. The woman that answered the phone was very nice and said she would see if she could get someone to speak to me. She ended up transferring me to the party planner's office, and you guessed it - no answer. I called right back, and the same woman answered again, apologized and verified that someone would be in the office, then transferred me again. The party planner that answered the phone was less than excited to answer my questions. In fact, she sounded downright annoyed - annoyed to do her job. I got off the phone as quickly as possible and booked the party online, and when it's over I will have to think hard about ever going back. They clearly make their big bucks from the games, rides, and food - not parties. I will update this review after the party. read more

I took my boyfriend on a birthday celebration there and it was overwhelming to an extent due to the volume of people. Overall the experience was okay, I was mainly disappointed with the manager on duty; if you have a concern they or he does not care. I had children with me and there were older kids using vulgar language and I reported it to the manager due to there being many kids at this place and he could have cared less. Now I'm sure that he was busy, but I was not even acknowledged and he was extremely rude and inconsiderate. He basically just pushed me off and acted like I was not important. After spending a large amount of money at this place I would not recommend anyone to take their children there. No one cares about you or your kids at this place; they only care about getting your money, and once they do, don't expect anything else from them. Horrible, horrible management and they do not know how to respect or treat their customers as if they care. read more

Went to the Raliegh location with my 3 kids and wife, we put down over 100$ for our family to have fun... that didn't happen. To start the afternoon, My 12 yr old son with Autism wanted to play the Skylanders game, because he is a huge Skylanders fan. The touchscreen is broke as hell, so he got very upset that he couldn't pick the element, or character that he wanted to play. Not to mention that he couldn't play the actual game because THE TOUCHSCREEN IS BROKE AS HELL. If the game is not functioning, then it should be taken off of the game floor. I'm not sure if any of you have experience with trying to calm down a special needs kid who is in melt-down, but I will tell you as a parent; it isn't easy. Through-out the time that we were there we went outside several times so that we could ride the carts. Everytime, there was nobody around to help us ride the carts on ANY of the tracks. I went to the front counter 4 different times to ask if the outside race tracks were open. They replied that they are, so I asked if we could get help outside to ride them... I even tried to get a manager involved so that we could use the rides that we PAID FOR. We ended up leaving with over 60$ of NOT REFUNDABLE money still on the card. My kids were frustrated, upset, and disappointed, I was pissed off beyond measure for WASTING 100 bucks at a park that clearly doesn't give a fuck about the patrons that show up. I consider this a 100 dollar lesson to NEVER go back to Frankies, and I will advise all my friends, and websites to do the same. read more

My family and I visit Frankie's today for the 1st time and my kids loved it. (Well of course they're not the ones spending lol) I was surprise they didn't have any deal packages for the rides/games. It can get pretty costy QUICK. $300 will be gone before you know it. read more

I love coming to Frankie's because it makes me feel like a big kid! They get pretty packed on Fridays and Saturdays but after about 10 PM most of the kids have left for bed so its mainly adults and couples. The arcade is probably the best part. Its a little pricey but definitely worth a trip! read more

The height requirement was confusing. After my niece discovered she couldn't ride the.go carts because of the height restrictions she was upset. A wonderful employee Alex talked to her and made her understand. Thanks to him, she had a great time read more

I absolutely love the bar area in Frankie's. I received wonderful service from our server Lexi. I have came a few times on the weekend and our bartender was Hannah. Hands down makes the best Moscow Mules around!! We love trying restaurants out and we go to some of the best but no one can top this young ladies Moscow Mules. Since hers I am never satisfied when anyone else makes them. I recommend you go in and try hers if you love Moscow Mules- or any other drink for that matter. She can make a drink but has always been pleasant and attentive when we came in. We are not regulars but was looked after and treated wonderfully. The food is good but we love the service, the Moscow Mules, and the atmosphere. The games are fun and we enjoying coming for that too! read more

Frankie's is one of the best places to have fun in Raleigh. I have a 13 year old daughter who likes to bring her friends. They go on the go karts and I sit at the bar. There really isn't anything to criticize. I guess at the mini golf they could spruce it up a little bit. read more

We used to go here pretty often but after tonight I vow to never return. As we were walking out after spending 100+ on video games that lasted all of thirty seconds, we were greeted to the sounds of a crying dog. Since it's off a busy road I start looking under cars and in the surrounding bushes for a hurt dog. To my shock and horror there in the middle of the parking lot is a car with a dog inside. The Windows were all but closed and (I'm not kidding) this poor puppy was in a dog carrier (yes carrier like a cloth let's use it as a puppy purse carrier) in the front passenger side seat. Now as horrible as that sounds what happens next sent me to a Yelp review. 1. There is a sheriff on site and I immediately went to him and asked what he could do. His reply was that it's not against the le but he would sit out next to the car and have a word with the owners. Okay still does not fix the immediate need of this dog. 2. I went to the manager on duty and asked if he could relay the license number over the load speaker. Here's the shocker, they don't have a load speaker!! What if your child was lost, what if there was an emergency, I mean I was rendered speechless at this point. As we were leaving and my son is now crying in the car because of this whole situation, I said we would NEVER go back. And if you know me you know I mean it. Horrible! read more

Might be a fun place for a family, but do not have a birthday party there for anyone under 13. There is no way to keep the invitiees together, no central meeting place, no PA system should a child wander away - the staff is very young and even admitted that it can be scary. The food staff was late and did not set up the table with our supplies and complained about how fast the kids drank their drinks and asked for refills. Lines were long and kids became impatient. For what they charge, you can throw one at home or in smaller places. We regret having made this choice and our kids were 10 year olds! Appeared poor choice for parties for the younger set. read more

I had a 7 yr old Birthday party at Frankies. I do not recommend having a party here for young children. There is no organization at all. Prices are very expensive. I had to try to keep track of 11 kids and there was no help from Frankies staff at all. They just give you the game/activity cards and tell you what time your party eat time is and that is ALL! There is only $5.00 on the game card and the games cost $1.50-$2.50 each to play. Not impressed. I paid $27.50/kid. Trying to gather 11 kids and take them from 1 event to the next is nearly impossible. Thank goodness I had some parents to help me. Honestly, it would be more cost effective to plan a weekend at an amusement part. Frankies prices are very expensive. read more

Do not have a birthday party here! No organization or customer service. Yelp is doing us all a disservice by not showing reviews on party's! Management is non-existent and staff young and unresponsive. Way overpriced for nothing!!!! read more

You know when you roll up to an amusement place and the pool is green with algae that it's a bad sign but we went in anyways figuring it's winter and they were too lazy to clean/drain the bumper pool. Inside is nice and clean and the games mostly work. By far the best bargain was the duckpin bowing game. The rest was overpriced(3 bucks for a race game). The games of chance were way too difficult. Combination of tricky elements and not being stocked with enough prizes. Even the fifty cents to get a lollipop game left the little one disappointed after several tries. Something like that should be practically a guaranteed payout. Oh and eight bucks per kid to climb the activity zone...sheesh. So take what ever rating you would give a Dave and Busters and cut that in half... Only giving a two because of the cleanliness/newness of the games. Skip this and go to the trampoline place that has dollar games. read more

I am only giving this a one star review because i have to in order to post a review in the first place, My family and i went to frankies fun park this past monday like we always do at least twice a month, we were playing the key master game where you can win a ipad or an iphone or gift card of some sort, we played the game and hit the ipad prize twice and nothing happend, me being annoyed about the games operation i found a employee to assist me with the game, he than said he didnt see it so he cant award the prize and assured me it works properly, me getting more annoyed, i than stated its not working the way its suppose and we won fairly twice now, he said you can hit it 15 times and it only pays out every so often, i said well the game states if you hit the prize you win the prize, i said i hit the prize twice i should be awarded what i won, the employee than told me hes not going to take my word for it and that the machine isnt going to just give away a 500 hundred dollar prize like that, i said i hit is twice in a row, he said thats impossible its not designed to do that, i said i will do it again and show you that yes i can and that its not working and your ripping people off, so i did it again and the machine did not reward me the prize like it should, the employee than said okay i seen it that time and finally gave me an ipad, they than shut the machine down and removed the last remaining ipad from the macine, when we went to the counter and asked them about the other two times we had hit the prize and if we would be rewarded for it they said no, i said why not we paid for the game and we won the prize three times and only got one prize, he said the machine has paid out to many ipads and that we wont be getting another one even tho we won it three times fair and square, i said why is it are problem if the machine has paid out to many ipads, he than stated its not but the machine isnt working because its not suppose to pay out ipads like that , what a joke,i said you shouldnt make the game so easy than if you dont want people to win than, we also did not get refunded any money for this machine which charges 1.50 per game, bottom line this place is a fricking rip off and a shame and i refuse to go to this awful place with my children again and waste another red cent on them scam artist, read more

Scheduled my son's 7th birthday party at Frankie's recently. The service in the food area was atrocious and the manager cut the birthday cake and served it to my son's friends even before we sang Happy Birthday and lit the candles. For a group of 16 kids and approx. 8 parents, we had one inexperienced and overwhelmed server. I had to take the kids' and parents' drink orders and constantly had to look for the waitress. They may do amusements well, but don't use the restaurant part of the fun park to have a birthday party. The management didn't acknowledge that anything went wrong and one of the mothers said she had a worse experience there a couple of years ago when she attended her son's friend's birthday party. She complained to the owner and he basically told her if she wasn't happy with the service/situation, she didn't have to come back. Poorly managed and staffed. I would have given ZERO stars if I could. Stick with Defy Gravity, Pump it Pump, Buffalo Lanes, etc. They KNOW what they're doing when it comes to kids' parties. read more

Tonight I brought my family into Frankie's so my 2 older kids could run off some energy befor bed. Upon getting ready to leave my fiancé who was carrying our 8 month old son in his car seat carrier ( thank god) tripped over a metal trash can lid that was carelessly left face up in the middle of the carpeted walk way causing her to fall and scrap not only her elbows and knee but also busting her lip while trying to not drop our son. If not for his carrier he would have been seriously injured This seriously is beyond not acceptable if it had not been for the carrier my son would have been dropped on a slightly carpeted cement floor all because one of your employees was careless and simple did not return the lid to its proper place. Not to mention only one out of the nine employees watching this happen who are employed by you asked was she or the baby ok. I am very disappointed in this experience and I will not be returning with my family nor will I suggest anyone else to come here again. You are suppose to be a safe family establishment but yet my family's safety was severely disregard. read more