This is a WONDERFUL family owned pet food store. Karen is awesome and can get anything your furry…read morefriends. Chewy is AWFUL, support your local businesses.

We've dealt with these fine folks for decades now for so many of our pups. They're so…read moreknowledgeable and helpful, you can tell that they truly are passionate about our furry families. Even though I'm not a Franklin 'Townie' any more, we'll still travel to see these folks! Ultra-recommended.

Wide selection of the best foods, with great pricing, and friendly staff! Love their rewards…read moreprogram and promotions. My go-to source for all my dogs' needs!

I like the dog washing station; we did use it once this Summer, but we usually bring him to Masha…read morethere for a full grooming. Masha is very good with my nervous dog. The staff here is always nice! They greet you and make it an appealing place to shop, both socially and in terms of the offerings. The store is very tidy and not cramped. You can take your dog in to pick out a bone or other treat. That way, he can have a positive association with the place and not just be freaked out about grooming time!

My beloved Goldendoodle gives this a 4-paws up for the dried beef treats we picked up yesterday…read moreafter his massage at Lively Animal Massage (also at Destination Dog). I wanted to get him a special treat that he will associate with going there, so this delicious (based on his reaction, of course!) treat will be for the car before and after his appointments. Adorable shop worth a trip in if you are not already in the building, lots of healthy foods, treats, adorable items in the "bake shop case" and toys too!

The raw food sold here was a life-saver for my dog. He had a number of recurring health problems,…read moreincluding tracheal issues, dental problems and digestive issues, and could not tolerate normal kibble on a regular basis. The Bakery's raw food was the staple of his diet for many years. I also purchased cbd oil and chew sticks for him from Wendy. The large braided chew sticks were perfect for my shih tzu. They were tough enough to last through several chewing sessions, but soft enough for his small, uneven teeth. Wendy has also gone out of her way for me many times--ordering items upon request, holding onto an item for a week until I could get there to pick it up, providing a sample item at a reduced price, etc. Sadly, my little shih tzu is gone now, but I am bringing my new rescue dog in to see Wendy. This week, I purchased a wonderful, gigantic marrow bone from the Bakery, which my dog loves. I was impressed to learn that Wendy has fresh marrow bones in her freezer. Thank you, Wendy, for helping me take care of my dogs!

Bigger inside than you'd think! Organized and good quality items. Products that care about…read moresustainability and nutrition etc. Prices are not bad either, lots of sale items. Better than Petsmart to me. Met the owner, she was super helpful with shopping and friendly, knowledgeable on the various products. She seems to actually care about your pets. They have some guinnea pig, rat, fish, cat, and dog items (maybe more). I found my new pet store!

Has so many great things for your dog! Very friendly and good prices. They have homemade cookies…read morefor the doggo too!

Nice store but watch out in the parking lot with you and your pets for some reason POS RI drivers…read moreseem to fly in and out of it like it's the Daytona 500 ...literally 2 of them whipping there cars that they screeched the tires !! WTF!!!. They don't care about your safety or your pets safety be careful. Disgusting drivers that can't drive right in the first place

I cannot speak highly enough about the grooming team at PetSmart in Bellingham, MA. From the moment…read moreyou walk into the grooming salon, you are welcomed with genuine warmth, professionalism, and an obvious love for animals. The staff here goes above and beyond in every sense--they treat each pet as if they were their own and ensure that both pet and owner feel completely at ease throughout the grooming process. What sets this location apart is the consistency in service and the high standard of care they maintain. Whether it's a full grooming appointment, a nail trim, or a quick bath, every interaction has been exceptional. The groomers take the time to ask questions, understand your preferences, and most importantly, make sure your pet is comfortable and happy. They're patient with nervous dogs, incredibly thorough with the grooming itself, and very communicative before and after the appointment. You leave not just with a clean pet, but with peace of mind. Each member of the grooming team deserves individual praise--they're knowledgeable, skilled, and clearly passionate about what they do. It's rare to find a team so cohesive and dedicated. They've built a culture of kindness, attentiveness, and trust that's incredibly refreshing in the pet care industry. If you're looking for a grooming salon where your pet will be treated like family and leave looking (and feeling) fantastic, the Bellingham PetSmart is the place to go. I am consistently impressed and grateful for the love and professionalism they show every single time.

WBU in Franklin is such a welcoming business! Aside from catering to absolutely everything…read moreimaginable for birds, their ever-changing lawn and garden ornaments will call to you just like the birds in your backyard. The beautiful, handmade outdoor art is sure to brighten your gardens and add that special touch that will make you smile every time you see it. Wait just two weeks and they will have something completely new to tickle your fancy. It really is a fantastic place to visit!

Found the perfect gift for my sister law. Gentleman who assisted me was very nice. Beautiful bird…read morebaths. I see me going back for one soon!

Their 25% off coupons are garbage. I drove all the way to their store to make a significant…read morepurchase and was told the system did not recognize the coupon. I brought in the entire mailer in to show the "shift supervisor " the other corresponding coupons and he said there was nothing he could do. I asked for the manager and they said he wasn't in. I asked when he would be in next and they said they didn't know but I could call the Milford location where he also manages. Why would I ever go back to a store where the supervisors have no ability to honor their own coupons? This was not a manufacturer's coupon, it was pet supplies plus! More like pet supplies minus ( minus the coupons)!

I received a 25% off coupon for one purchase (the only exclusion was that I had to use it by June…read more27). I went to the register with my purchase and the shift supervisor said the coupon was not registering in the system. I asked him if he could override the coupon and was told no and that I would have to call corporate to get the discount. Thanks for making my decision for me to purchase from Chewy instead.

We started going to the Medway location then it closed so we bring our Chihuahua mix Valentino to…read morethe Milford location. We met the groomer Susan she is so great with our dog as he hates getting his nails trimmed. We use to bring him to the vet in his younger years but the last time we did that the dog came out limping. Susan is so good with animals.Today we brought him in for the Deshed package he looked great and he also had bath teeth and nails. We trust Susan she is very good with animals so is her co workers. I would highly recommend Susan. Walter and April

Extremely disappointing and emotionally distressing experience at the Milford Pet Supplies Plus. I…read moreordered a 10-gallon Zoo Med leopard gecko kit online from this store and it arrived broken. The manager refunded me and I clearly explained, in front of an employee, that I would buy the same kit elsewhere and return to purchase the gecko for my daughter's Christmas gift. That plan was acknowledged. When I returned, the same employee reported to a different manager that my tank was purchased elsewhere and was 10 gallons. Suddenly, they refused to sell me the gecko unless I bought a 20+ gallon tank from their store. This felt like forced upselling, not animal welfare. What makes this worse is the gecko has been kept in the store for at least six months in a 10-gallon enclosure. Another nearby tank of the same size had two geckos. If this setup is unacceptable for customers, why is it acceptable for the store? My daughter cried, I felt humiliated, and I wasted time and money after acting transparently and responsibly. I am a former biologist with animal training and the daughter of a zoologist. Being treated as incapable was offensive and unnecessary. This store showed more concern about selling a tank than placing an animal into a prepared, calm, loving home. Milford deserves better transparency, consistency, and professionalism

The grooming was fine but he was still very wet so we needed to dry him at home. We really wouldnt…read morehave minded this but the staff member was very rude to my husband when he tried to talk to her prior to the appointment. We will probably find somewhere else next time.

We recently moved to the Medway Area and thought we would give this place a try for grooming. They…read morewere great! The dogs came home smelling fresh, groomed or as we call it de-furred and nails dremel versus clipped which is hard on our dogs. The provide great service at a good price and well worth it. As a side note, I have a bad knee and they even came out to help with our two labs.

They are "running a business". Be prepared to be treated…read moreas such. 600% APY LATE FEE for a one night stay. Doesn't matter we spent over $2400 in the 5 months prior. Buyer Beware: Do Not leave your credit card on file with this company. Already paid a 50% late pick up fee -so $155 for one night boarding, but they wanted more and took it unauthorized from the credit card on file.

No response to my email after 2weeks requesting an evaluation for training so I showed up in person…read moreand completed a form and was told they would email me. Another 2 weeks later and no email. The location and training program would've been ideal for us.