Fantastic service. I took a chance and found them through a Google search…read more I spoke with Marianne and she was very receptive and answered my many questions and concerns. She never rushed me. They came over three consecutive days to clean, put in chemicals and vacuum. My pool is crystal clear. Gorgeous!! They deserve more than 5 stars. The crew were very courteous and professional. I am so very pleased with this company. I will always use them for my pool This is day 4 and the water is still crystal clear.

Second year using the pool guy of LI.... Reliable and accommodating company... Mathew is a…read moreresponsive and helpful guy I have an older heat pump for my inground pool and may need to replace this year.... Wouldn't call anyone else If you need anything for your pool this is the company to call!!

The very best always ready to help These other reviews are…read morenuts Answered my request immediately

Two years ago, I decided to redo my backyard and thought it would be wise to refurbish my existing…read morepool. I've lived in my home for 15 years and wasn't sure how long the previous owner had the pool installed. My goal was to make sure everything was sound before investing in the rest of the yard. The job involved replacing all the lines to the jets, skimmer, and main drain, replacing the steps and liner, and converting the system to salt water -- a total cost of $30,000 cash, as requested by the owner, Peter. When the job started, I asked if it could be completed by the Fourth of July for my annual party. Peter assured me it wouldn't be a problem. To help speed things up, I even had my own employees dig up the yard to expose all the lines -- something that wasn't part of our agreement and for which I never asked for a discount. A few days before the Fourth, the job was supposedly complete, but I immediately noticed the pool lost about four inches of water in a single day -- and dirt was shooting out from the jets. One of his workers came to check but couldn't find the problem. My Fourth of July party came and went without a usable pool. Eventually, another worker discovered they had forgotten to plug a 2-inch fitting in the skimmer. Mistakes happen, so I wasn't upset at that point. However, once the pool was finally running, I noticed a pebble under the brand-new liner -- likely because the pool floor hadn't been vacuumed before installation. When I informed Peter, his only solution was to cut and patch the brand-new liner, which he never followed through on. Now, two years later, I noticed the pool losing about ¾ inch of water per day. I texted and called Peter directly with no response. When I called the office, they asked if JP Pools maintained my pool (they don't -- I open, close, and maintain it myself). I explained the issue, but was told they couldn't find my paperwork because the company had split and my records were supposedly with his partner, John -- someone I've never met. After three calls and no returned messages, they simply brushed me off. I was forced to hire another pool company, who confirmed my worst fear: a leaking jet line due to poor workmanship. They had to rip up my pavers and repair the line, costing me an additional $11,000. What I tried to avoid from the start ended up happening anyway -- because of poor work and lack of accountability. I would never recommend JP Pools to anyone. Do your homework carefully before hiring this company. Their poor workmanship and unwillingness to stand behind their work have cost me both time and money.

I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

Franco, You have not kept your promises of fixing my pool…read morefor several months now. Now you have been avoiding my calls. Do you do this to all your customers? More than half the amount of pool repair price was paid to you last year but you have not done anything. Do you really intend to perform the work or I should seek legal action? Naresh Sharma

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

Job was to get a swampy, uncovered and unwinterized above ground pool up and running. Kareem came…read moreprepared and tackled unforseen obstacles like the pro that he is. A projected four hour job turned into three times as long (and twice as dirty!) and he remained collected and dedicated. Finished product was better than expected. Highly recommend.

Amazing service. Right on time, good work and price. I will be keeping this company for my yearly…read morepool cleanup and so should everyone else. Thank you

I went to the New Hyde Park location on 09/25/2020 shortly before they were closing. I needed a…read moresprinkler coupling, some tubing and two clamps. Unfortunately, when I realized that I needed these parts, I ran right to GPM on the recommendation of the local plumbing supply shop. I did not realized that I did not have any money or my wallet with me until after I asked for the parts that I needed. The gentleman behind the counter told me not to worry. He gave me these parts at no charge. Now, these parts would not have cost more than a few dollars but, It was refreshing to go to a business that cares about their customers. This was my first time visiting this business. I will be going back for more supplies within the next week and I will give them the money for the items that they gave me. Thank you.

From the owner: Lawn sprinkler parts, Low voltage landscape lighting supplies, Big Green Egg barbecues and…read moreaccessories

Leslie's is our go-to for everything we need for our pool. They're conveniently located nearby,…read morewhich makes it easy to stop in whenever we need something. We regularly purchase salt, cleaning devices, parts, and floats from them. They also offer free water testing, which is a great help. In addition to supplies, they provide services like pool opening, closing, and cleaning. We did have one unfortunate experience: they sold us a pool cover that turned out to be a size too small. When the technician came to close the pool, he let us know it would work for that season but that we'd need a larger one the following year. I wasn't happy about that situation. That said, their customer service has generally been excellent. The staff is always helpful and willing to track down whatever we need.

this place sells its self as a mom n pop store & I was a customer for years. yet when I needed an…read moreitem & called them they didnt allow me to place an order because I need to come into a store and pay before hand & when I said i will do it online well that doesnt exist because they don't offer that so you're paying double the price then what you would pay at any store because they sell themselves as a and yet they give you service like a superstore! DONT WASTE MONEY ON THIS PLACE. (btw the item in ? they wanted me to come in and pay for before hand was $25 more than any person online). Enough with me trying to help this company!!! u cant ask for our business if u are giving us nothing in return!!!! leave NJ go away

Clear Water Pools created a beautiful pool for us, however the aggravation is not worth it. They…read morebuild the pool quickly (which is great), but then you never hear from them again. Our pool turned green twice in 3 weeks because we were never told how to care for the pool. We were never given chemicals or a pool vacuum as promised. After calling multiple times, we finally were able to get someone to come and clean the pool. I do not recommend using Clear Water Pools.

Unhappy with customer service and Sharon. The techs once there are lovely, especially Daisy. A…read morethird party identified two specific problems that had been there for weeks and addressed problems asap. Reliable weekly service, not as great if there is a problem and it requires more support.

Great service, honest and great communications. jamerican…read morepools is a rare professional and knowledgeable! I will recommend

From the owner: Jamerican Pools services both residential and commercial pools and spas with expert care. We offer…read moreweekly cleaning, equipment installation, repair, and troubleshooting, so you can relax and enjoy your pool or hot tub year-round. Serving Suffolk, Nassau, and Queens County, our friendly and knowledgeable staff is dedicated to 100% satisfaction—guaranteed. Call today for a free estimate and experience the difference with Jamerican Pools!