Our old pool heater wasn't working. I was in the store getting chemicals and asked if they could…read moresend someone out to take a look. They were able to come the same day! Unfortunately, the heater was too old to fix. I was given an estimate for a replacement and they were able to install it the very next day. Their crews are very knowledgeable, friendly and neat. Super quick turnaround in the middle of summer is completely unexpected but greatly appreciated. Highly recommend!

I give them one star because they actually showed up so once in a while.I gave them one star…read morebecause they actually showed up once in a while.I've scheduled pool closings for the last three years and they've never showed up on time. This year they were supposed to show up on a Saturday they canceled promised without a hitch to come on Wednesday no one showed up they never called. Promise to come today Saturday no one called no one showed up and now they're closed.Promise to come today Saturday no one called no one showed up and now they're closed. I really shouldn't have even given them one store I'm being gracious

These guys are just absolutely amazing! We recommended NY…read morePool Pros to many past and current clients and everyone was very happy and raved the great service they received and retained the company for their future needs like maintenance and so on. They always make sure that the work they perform is implacable! Always on time and come quickly in emergencies! Reasonably priced especially if you look at the quality of their work! Value and best service: that is NY Pool Pros! Don't hesitate to call them-you won't regret it!

First time pool owner. New York Pool Pro was recommended by York Electric (see my 5 star review of…read morethem). I called New York Pool Pro and immediately, Chris and Jason came, assessed the situation, advised that the current pump needed to be replaced. They ordered the pump, and came the next day to install it. They did such a wonderful job, I have hired them to do the maintenance of my pool and to close the pool when it is time to do so. I will hire them again for next year. I highly recommend them. They are extremely knowledgeable, honest, good people. They do excellent work. I am very happy with New York Pool Pro.

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.

The owner Armando comes over at the beginning of July. Draws and picture and has grandiose ideas…read more Spends two hours at our house, shows us his portfolio. Tells us that he has 16 crews working and can easily handle the work. We tell him we want to move forward. Then I call his office once per week for a month. I finally receive the below email (he's too busy to ever return a single call once). What a waste of time. We also got the feeling that he looks for people with unlimited budgets, and apparently our newly build over $1 million dollar home with a 3 car garage and 1.5 acres was not impressive eno ------- Good morning - I hope all is well, as always. First and foremost I would like to thank you for your patience on the matter of our proposal. The time you have spent is valuable to Cool Pool and I would like to emphasize that. However, given this seasons work schedule it has been determined that we cannot provide the work/services necessary for updating your liner pool including the patio work. This includes the time for design/estimation/scheduling. I know in our previous conversations we have touched on this - but I would like to reiterate how thankful we are of your time. But again, our construction schedule is booked until this time next year - tentatively. If you have any further questions/concerns please feel free to respond, creating a chain of conversation you and I can both reference. I will always be more than happy to assist you in any way that I may. With utmost sincerity, Noel Cool Pool, Inc.

Had a great experience with Cool Pool. Mondo and Mike could not do enough for us before during and…read moreafter the project was completed. I highly recommend them and have had other people use them after hearing what a great experience I had with them. They also cannot say enough good things about Cool Pool.

Franklin Pool does a great job. I've had 6 different pool services over the years and they are by…read morefar the most dependable I've ever had. Hard working and good with communication and follow up. Thanks Josh and Tom.

Tom and Josh are really great. They have been helping me out with my pool for several years and…read moreI'm very satisfied. They have been both opening and closing the pool each season and cleaning it weekly. If I have a problem, they are prompt to respond. I highly recommend them.

Armando and his team were amazing. I had a new pool liner installed, and it was not an easy job as…read morethey had to pull up a portion of the deck. They were quick and did a fantastic job. I received several quotes he was the most reasonable price.

Please look at Elegant Pool and Patio 's website to see his…read morehigh quality work. He is capable in pool design and outside patios, everything . He is very responsive to inquiries also and nice. C. Rice, Westwood, NJ

I've been a pool owner for over 25 years We have gone…read morethrough about 14 different companies. It has taken over 25 years to find an honest and truly KNOWLEDGEABLE pool service company that didn't charge me for unnecessary services. My pool heater stopped working in early July, Our then, former service company checked it out and said it was a leaking core therefore the whole heater needed to be replaced. 2nd opinion from a nationally recognized company said the same. Vision Pools was recommended by the heater manufacturer as a good service company in my area. They told me that their experience with Vision is always a good one. They came out assessing the problem and made a Simple repair after confirming that the heater was NOT leaking. Vision Pools wants to keep a client forever and to do this they do the right thing. A good philosophy. The service men are very nice and knowledgeable The owner, Keith, assessed the heater before he sent a serviceman. The office staff follows up as promised and always get our messages to Keith and calls us back.