5 stars isn't really enough for the quality and care received at Frank's. I have used them before and wouldn't consider using anyone else. I highly recommend their service, our car had a collision with a deer and you would never know. We were treated kindly and never felt stressed throughout the entire ordeal. Thank you as always for awesome work and taking such great care of our vehicles. read more

Had an amazing time experience at Nanuet Collision Hillburn NY Honest and very helpful! read more

Frank's Auto Body Shop - Body Shops Near Me - Hillburn, New York

Frank's Autobody -- and especially Rob -- went above and beyond. Not only did they do an incredible job repairing my car, but they had it fixed in no time and at a great price. The quality of the work was top-notch, and Rob was communicative, professional, and kind throughout the process. It's rare to find a shop that combines craftsmanship, speed, and great service -- but Frank's delivers on all fronts. Highly recommend them! read more

Had to have my vehicle completely repainted in a difficult color. They managed to get the color right and made it very difficult to be able to tell that it had been repainted! read more

Excellent. Needed repairs on a Volvo xc60. Rob arranged towing from my remote location after my insurance company was unable to get this done after several days. I expected the repairs to take a long time and require me to nag for updates, but Rob was extremely proactive and kept me updated. He also explained all the repairs once they were done and made sure we were happy with the results. Repairs were done perfectly and quickly. Car is like new. Highly recommend. read more

I am a retired healthcare executive with an expertise in the delivery of high quality services. I used Frank's Auto Body Shop in Hillburn, NY to repair my 2023 Alfa Romeo Giulia Quadrifoglio. The quality of the repair work was simply outstanding. I would give them a professional rating of 10+ for quality, customer service, and communication. This will be my go to repair shop going forward. They also give their customers a lifetime guarantee on their repair work. This type of warranty is unheard of speaks volume to their commitment to quality and customer satisfaction. Rob, the manager of the body shop, possesses excellent people skills and is laser focused on quality and customer satisfaction. read more

Hired these crooks to restore my car,gave them 30 grand to do the job. Instead they took the money and ran demanded cash so the can cheat the state . The work they did was awful a boces kid could do better,now I have to find someone else to do the car over the right way. Do your self a favor don't use these people read more

Used Frank's Auto Body for minor bumper damage from deer on Acura. Estimate included headlight, several body panels and painting/clearcoat adjoining panels. Received car back with missing / lost trim and not even washed but that's not the worst of it. Could clearly see several body panels were not even replaced per the estimate and when I questioned Rob said they don't have to follow the estimate. Ok so I guess they can collect the inflated estimate from insurance and take shortcuts on YOUR CAR at your expense. Frank's collected $5K for basically painting a bumper and putting in an inferior light that projects vertical black lines. My advise DO NOT LET THEM WORK WITH YOUR INSURANCE DIRECTLY or it will be a low quality patch job on your car. read more

Long story short I would avoid this autobody shop at all costs, or it will cost you. They are dishonest, negligent, and have absolutely zero business ethics. They pay to make their bad reviews go away, and if you are not careful a simple repair or tow could end up costing you thousands. Fair warning to anyone in the Hillburn NY area, avoid at all costs. read more

I could not be happier with the level of service I received. They did an excellent Job fixing my BMW M4, and fast is an understatement. Excellent place. I highly recommend, Frank and everyone else there were a pleasure to deal with. Hopefully no more accidents, but if it happens again I will be bringing it here! -John from Suffern read more

Our car was recently hit in a parking lot and we had to have the entire driver door replaced. We were referred to Frank's by our Volvo dealer. It was a bit far from our house but I'm glad that we made the trip. Rob and his team were fantastic. They made the process seamless and dealt directly with the insurance company. The car look as good as new when we picked it up and we would strongly recommend them. We will certainly be using them again if we need body work in the future. read more

I took my Infinity to Frank's Auto Body after it was in an accident. They are EXTREMELY DISHONEST and you should not trust them with your car or repairs. First they lied to to the insurance company and overstated the estimate. When the insurance decided to scrap the car, they revised and lowered the bid. The estimate was then approved by the insurance company including the purchase and replacement of 2 doors. I specified that I wanted the doors replaced not repaired due to the extensive damage. Subsequent to picking up my car, I noticed the rear door had markings that were on the original door and also the handle was not operative. I called Rob and he admitted that he repaired the original door but was unwilling to compensate me or fix the damage. THIS SHOP IS A SCAM - BEWARE!!! read more

They were absolutely terrific after a horrendous accident. I recommend thm with reservation. read more

They took care of the paperwork. and it was a pleasure to deal with them. They did the work in a few days and Thank you!!

Did very poor work on my 2019 tundra truck and then tried to tell me that it wasn't bad work and then when I finally called the dealership who recommended me there I got a call that they were going to take care of it. The work was still not done great and can see the not fabulous body filling work. After my interaction I do not feel I could ever trust them again they were more interested in beating me up and forcing me to accept what they did as good work even though it was really not good work and it was full price. Except cash only which is a red flag for me and if I hadn't been recommended there by the dealership I would have left right away. Not a place I would refer anyone to any longer. read more

Great service! Had an accident. They helped me with my insurance company. Had it repaired and back to me within a week!! Highly recommend!!

This is the worst auto group ever. They charged me 630 for a 7 mile tow. I have reported them to the attorney general for fraud. I would never use them and do not recommend anyone does. read more

Fast, friendly service & quality work. Highly recommended. A true five star experience!

Franks is a excellent autobody/repair shop. My Acura RDX was hit pretty well causing over $9K in damage. Car was fixed within 2 weeks and was good as new. The staff (Rob) always kept me informed and let me know the status of how my car was coming along. Would use them again in a heartbeat! Thank you Franks! read more

This place charged me $236 to tow my car from Sloatsburg to Hillburn...approx 3 miles!!!

Had my Cadillac XTS done by Frank's....The car came back to me like the day I first got it !!! They take tremendous pride in fixing your car back to even nicer than you might anticipate ....Job well done.... read more

From start to finish they took care of me like a VIP client. They handled calling insurance to getting me my rental car paid by insurance. Everything was done professionally, proficiently, and great quality work. My car looks better than ever!!! Definitely recommend them no doubt. read more

Had a great experience at Franks Autobody. Repaired my two cars after one hit the other (teenagers). Rob dealt directly with the insurance, work was fast, cars look like new. They even drove me to the rental car place. Excellent work and service. Thank you! read more

Fantastic work. My daughter was hit by a deer and I brought the car in on a Saturday morning. A call to my insurance company and I turned it over to Frank's and a week later the car looked like it was when it was brand new. Finally, it is nice to work with a group that made what could have a painful ordeal as easy as it was. Thanks for all your help read more

Frank is the best!! Best auto body shop in Rockland! Fast quality service plus everyone who works there is awesome

This place is outstanding and well run. Rob and Frank provide fast and very fair service. Workmanship is fantastic. Rob makes the business hum. read more

Brought my car in after accident. Rob and Frank were great to work with and seamlessly worked with NJ Manufacturers to handle fixing my car to perfection and claim process with my insurer. Definitely recommend them to everyone!! read more

After my experience with this business, I feel compelled to share my horrible encounter. I was in a car accident, therefore my car was towed to this business. I didn't want my car to be towed to this business because I had heard from word of mouth that this is not a trustworthy business. Therefore I found an auto body of my choice. When calling Frank, he did everything in his nature for me not get my car back. Just for the car to be towed over night was almost $300 which consisted of the actually towe itself, and then they added a few other miscellaneous fees. Then Frank gave me a hard time because the car was impounded illegally. So I came to this actual business to pick up my car where he continued to discourage me from getting my car by asking where I was taking the car, and then trying to close his business so that I would not be able to get the car, and then trying his best to say that insurance will give me problems if I remove my car. This is not a trustworthy business and have completely lost my respect. read more

Rob and Frank are great. Fast turnaround time and great communication. Really recommend to everyone.

Amazing shop, awesome people. Rob & Frank are great, and my car looks brand new. Wish I could give more than 5 stars! Definitely recommend to anyone who needs auto services done. Thank you guys so much! read more

I don't normally write reviews but felt the need to regarding Franks Auto Body Shop in Hillburn, NY. This was the second time I took a car to their shop. the first time was a brand new Jeep which was dented in a parking lot. I payed out of pocket and the car was perfect , paint and everything matched and you would never know there was a repair. They charged me a couple hundred dollars which I thought was quite cheap. Fast forward to Halloween, my 2010 Ford was hit and I immediately called Franks. He sent someone to check out car and make sure it was safe to drive. Although the headlight was hit as well, it was still light and I took car to their shop and they drove me home. They set up a rental car, dealt with the insurance company and fixed the car perfect! as a matter a fact, there were a few odds and ends which needed repair and he did them for me at no charge! My ten year old car looks brand new, detailed , carpet and seats shampooed and all. Thanks to Frank, Anthony and Rob for making this process so seamless and providing a perfect job with a fast turn around time ! read more

Excellent workmanship and service! Car was ready when promised and looks like new again.

I had a great experience. Rob and his team handled my repair work in a very timely manner, expertly navigating my auto insurance provider and helping set me up with a rental car. They have a good relationship with the nearby Enterprise rental location. Their prices were reasonable, and my car looks great now. I recommend them highly. read more