First, the original owner Mr Frank has retired over four years ago, and sold his business to a new one with the same name. Second, I had my Tundra truck to be serviced here for the front tires alignment. The job was fast and correct since I noticed good balance when driving. Reasonable charge. read more

Running over 210K miles and still coming here for every concern. Today's issue was AC - not cold even at MAX AC. Surely enough, main mechanic spotted the issue and had a valuable solution. Even though they were busy, they still addressed everyone professionally and patiently within a chaotic period of customer questions and calls. Thank you for the dedication. read more

It's not you're average autoshop chain. This is a very personal business with very nice workers. They do what needs to be done, and doesnt push you any further with prices or problems. The price here is super great considering the services you get done. I will take here than other big chain autoshops. I got an oil change and it was quick. I loved that I was able to walk in and it didn't take very long for them to get started. They also have a seating area inside with a coffee bar. They were also nice enough to check my tire light that was on, free of price. I will definitely come back! read more

Today I went to this auto shop to get my signal light fixed. I encountered an employee with an extremely rude attitude -- downright disrespectful. I asked him to fix the signal light, and he told me to go to the dealer instead. I said I didn't have time to go to the dealer, and he replied, "We don't fix that kind of stuff here." It seemed like either he didn't know how to fix it or he didn't care because fixing a signal light doesn't bring in much money. With that kind of attitude, I asked, "Maybe you don't need customers?" I then asked for his name, and he responded, "Why do you need my name?" in a hostile tone and even looked like he was about to attack me. I asked to speak to the manager, and a woman came out -- she didn't seem to know what had happened but immediately defended the employee, saying he did nothing wrong. They didn't charge me anything, but with that attitude and level of professionalism, I give this shop 0 stars. Do not ever go to this auto repair shop. read more

Frank's Computerized Auto Center - Auto Repair Near Me - Santa Ana, California

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Excellent services! I am glad to be back and will return in the future for maintenance. The owner knowledge and very professional.

My mom used to go here in the 2000s and I started going here in 2021. I bring my older model Japanese car for major work to be done. They always quote me a fair price and are transparent with what needs to be done and why. They usually show me the old part they replaced and explain what was done. Every time I had major work done, my car runs well after . I saw them at 181,000 and then again recently at 227,000. Nice, honest people who do good quality work. read more

Horrible service run by young people. Previously, I posted a review about my bad alternator. Well, before replacing the alternator they did a major tune-up on my car because of engine misfiring. They charged me big money for it. Today my car failed smog check because of misfiring so I took my car to another mechanic shop to do check up. My mechanic told me that Frank Auto Repair only replaced one ignition coil. I was pissed when I heard this. Why one? I was charged at least $1200 for the major tune-up to fix my engine misfire problem. I'm really pissed. I don't know why they didn't replace all of them all. BTW, the alternator that they replaced on my car failed diode test performed by Autozone as I suspected. The failed diodes fails to stop the current flowing back to the alterntor coil, causing the battery to drain. After I replaced my new alternator again, my battery drained problem disappeared since then. I don't mind paying people the money for the job. I didn't bother to bargain at all when I came to them. As long as my problem is solved and not wasting my time I was fine with the amount they gave me. Improvement suggestion to owner: My advice to you is ... if you take people money do good job at it, be honest about the problem. I wasted another $1k today to replace the ignition coils and lots of times too. Your practice of business is unreliable. I don't mean to talk bad about your business, but I really had a very bad experience. read more

So I got my Mercedes serviced here in addition to getting a hole in the rear right tire repaired. Guess what? I kept losing air and finally went to another auto shop and they said there was a hole. Paid $200 for what? I'm not even entirely confident they actually did anything. read more

Very friendly customer service and greets everyone with a smile. I was in and out within 20 mins!​

Always my go-to for everything car problems that I have. Really honest mechanics, clear price listings.

Sorry Frank, you almost killed me! I had been a loyal customer a while ago, our family bringing in our cars for service, and having them done with no funny business... we thought we'd finally found a trust worthy mechanic. One day, I brought my old Dodge Ram in to change out the front brake pads... it was due time, and I was going on a trip to San Diego. Dropped it off, had it back in 3 hours... great! Now mind you, I was visiting some family in the Rancho San Diego area, which has hilly windy roads. I was just leaving their house when my brakes starting making this horrible, metal-on-metal grinding sound which I felt in the pedal and in my seat (and I was on a downhill slope). I immediately turned around and slowly made my way back. Fortunately, I had an uncle who knew cars, and we took off the front wheels to find out that the original brakes were still there! My uncle was able to install new brake pads, but we had to take the rotors to get machined. Booo! 0 stars for you! Stay away from this place. read more

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Ricky is the best. He is very nice and honest. If anyone need help with their car, I'm highly recommend him. Will come back if my car need a service. read more

They are honest mechanics people and always trying to fix cars without ripping off. Sometime they even tell me where to buy parts to reduce cost. Have been having their services for years without disappointment!!! read more

The most honest mechanic that I've come across. Knows exactly what he is doing and extremely affordable. Great customer service too and quick service. Definitely coming back to this place. read more

brought a vehicle to Frank's with no power steering.Mechanic diagnosed that power steering pump was bad,it was not circulating fluid and that it needed to be replaced. recieved quote for new pump plus install for 380.00 out the door. accepted quote and Frank's performed the service.Next day recieved a call stating the vehicle was ready for pickup. arrived at frank's and went to pay for services, at that time was told i need to pay extra 50.00 dollars because the parts people they recieved the new pump from didnt accept the pump that was taken off the vehicle as core exchange. that they need the original pump. and if i dont pay i wont get my vehicle. Looks like Frank's gonna have to get some legal counsel. read more

30 dollars for a oil change been coming here for years! They always check my tires and make sure there's enough air before I leave. Plus all the workers are extremely nice! read more

My whole family's cars have always been serviced by Frank's for almost a decade. Haven't gone to anywhere else. Mr. Vu, who is very honest and transparent, offers excellent service. 5 stars. Highly recommended! read more

Frank's Computerized Auto Center - Auto Repair Near Me - Santa Ana, California

I strong recommend everyone to come here to repair cars. This is one of the finest mechanic shops I have ever been. Reasonable price with high quality and good customer services. read more

I've been going to Frank's for years. He is insanely affordable and does pretty good work. As for the other reviews on this page - well people usually only write reviews once the have had a bad experience. It's like they set out on a witch hunt once they have felt like they have been burned. I've done it myself (check my other reviews). But for me, this is one of a few Orange County businesses that I've been coming to for over a decade. I've never had any problems and they are really inexpensive compared to everyone else. So I felt I should give the auto shop some love... read more

Frank's got new owner is mazing customer service and help. I will refer all my friends here to repair vehicle.

This Frank guy is a smooth talk on Vietnamese radio. And he always talks bad about dealers, so you can take your car to his business, but he does really bad job, which can never compare to dealers services, and charging same prices as dealers. Don't go here or you'll regret. 0 star if they have one. read more

Have been taking our cars to Frank's for decades. Honest, reasonable, and just totally trust him. He's keeping our 2002 4runner and 2007 Camry in perfect shape. read more

I got my car towed here to get a radiator replaced. Came to pick it up and all is fine until I got home. Then all of a sudden I start seeing a lite pink fluid dripping from the front of my car, only to find out it's transmission fluid that is dripping from the new radiator that just got installed a day ago. Most people don't know that transmission fluid needs to be cooled and there's a separate compartment in the radiator for the transmission fluid. Trans. fluid goes in, gets cooled then goes back to tranny. So I suspect that they either didn't tighten the hose or the tranny fluid side is leaking on the new radiator. On top of it all, I got my oil changed & they forgot the reset the oil sensor light on the car. When I told him that the sensor needs to be reset, the mechanic went & broke the cap to cover the sensors. WTF are you doing to people's cars? I feel that they break shit on purpose so you can take your car back to spend some more money to get something else fixed. This place is GARBAGE!!! read more

I have a same problem with Frank's Auto Center! They quote me the price for changing break sensors and reset light. But at the end they can't turn the light off so told me to go some where else, where I have to pay again. If you want to fix the car at this auto shop or one of viet's shop, please tell them to give you an written estimate/contract instead of verbal contract. read more

I have been a customer of Frank's Auto for over 9 years now. Frank personally helped his customers with all their mechanical needs in terms of advise & options for fixing their vehicles. He is kind, honest, and very knowledge. Trusted him w/ all our family vehicles. Great honest mechanic & affordable :) read more

My dad brought his honda civic here to change the backlight switcher, but he didnt told me about that So I can do it my self (they ate thousand tuts on youtube). After that they charged him $70, $20 part & $50 labor for less than 3 mins installation. If ge got served right in a American store we are happy to pay that. But this is just crap store I dont even what he replaced in... Dont ever come here. Trust me read more

Hello all you loyal Frank's customer!! FYI!! Frank's got a new owner! His name is Vince Phan! His business is called M-Vincent Auto Repair! Same building and phone number! He still has Frank's name on the building but is in the process of changing names! I recent did a 90,000 mile check up on my 96 Bonneville and he did a great job and gave me multiple discounts! He is awesome and very reasonable and will work with you for your needs! He's been at Frank's about 6 months and really needs business! Please! All you Frank's customers, go to him!! You will be glad you did! He also has connections to Smog guys!! If you have problems with smog, his friends will help you pass! I used them and they are cool!! Good luck!! Thank you Vincent!! read more

I have been going there for years. I really like the service here. I never wait for too long to get my car fix. I like the mechanic guy named Si. He is friendly and a happy person. Anyway good service fair price and highly recommended. read more

I have been coming to Frank's for many years. Recently I came to know that he is charging dealer services price.... which is ridiculous. Frank- your overhead is nothing compared to dealer shop. Stop charging your customers dealer services price. You were once honest and charges reasonable fees...bring back low price and good services, Frank. read more

I started bringing my 2004 Honda Accord for a repair and he quoted me on the phone as $320.00 and I told me I would take my car for repair. I left it and got a call back letting me know the repair would cost me $ 220.00 even after I had accepted the higher quote and from there on I have been taking my car there, plus it makes it better that's walking distance to where I live. Honestly played a big part in bringing back my car again. read more

My dad took his GMC truck here for years to get it repaired. I take my car here too for minor repairs, air conditioning refuels, and other things. Very good customer service. They repaired the wires of my car for my engine when they were completely eaten by rats. The engine worked again like new. No place is perfect, and sometimes places make mistakes so I can understand the bad reviews. But for me they have always been stellar and the prices are just really fair. I think its a great, straight forward basic repair place. read more

Mr. Frank is a very polite and professional owner of Frank's Computerized Auto Center. I remember in 2005 I had some problems with my 1991 Toyota Celica. I put my car in different Vietnamese auto repair shops in Little Saigon but the mechanics of those places did not do a good job on my car (an auto shop right at the corner of Brookhurst and a small street that I can't remember the name, across the street from Van Bakery, another auto shop name Sunny Auto repair on Westminster near Golden West, actually one of the mechanic of "Sunny" , a very skinny and about 5'3'' man,stole some of my money (few quarters that I put in a small plastic bag in a built-in box in my car, I knew he did that because I spared those changes for my laundrymat place and after they fixed my car those changes disappeared!). Both of these auto shops ripped me off a lot of money and my car still didn't run very well. Eventually I found Frank's Computerized Auto Center on Bolsa avenue (the address is 4525 W 1st Street) and the owner was very helpful in talking to me about my car's problem and he asked me to wait in a waiting room, then he asked two of his experience mechanics work on my car. It took both of them about more than 3 hours to fix my car (they changed the timing belt, the parts that were related to the front wheel, some other things that I forget the names, and one of the mechanic even wash my car's engine with a water hose), after that the owner, Mr. Frank, showed me the bill that I thought was very reasonable. I paid him the money and drove away with my car. AND THE WONDERFUL THING IS THAT SINCE THAT DAY IN 2005 UNTIL NOW 2011, MY CAR 1991 TOYOTA CELICA HAS BEEN RUNNING VERY WELL. Frank's Computerized Auto Center is an EXCELLENT PLACE. I feel so thankful to their service because they found the real problems with my car and didn't try to rip me off like other Vietnamese auto places. They are honest and experience people. I recommend everyone to put your cars in their helping hands. read more