Much to my dismay, I discovered a geyser shooting water up from a pipe in the rear of my property…read morethat I'm trying to prepare to rent. It was rather late in the day on Saturday so I just turned the water off and decided to deal with the problem on Monday. So, on Monday, I did a drive-by to assess the situation and discovered another area where water was bubbling to the surface and resulted in quite a large muddy spot. Well now, my head just hurt. So I turned to Yelp to look up 'Plumbers' and started reading reviews and I noticed that Rapid Action Rooter had sooooo many positive comments. I sent a message through Yelp describing the problem and a few minutes later I received a reply from the owner. I called Mandel, the owner, and he said he could come out that afternoon. That was yesterday. Mandel and his assistant were waiting for me when I arrived, both dressed in uniform with company info on the shirt. After I showed him the problem areas he and partner got to work. Mandel discovered there was a hole--more of a slit, in the middle of this piece of copper pipe (buried about 3 feet underground )--so weird. Have NO idea how could've happened...or WHEN! Mandel explained the damaged portion of the pipe needed to be removed and replaced, welded back together. He was transparent about the price and method of payment--uses Zelle, which is super convenient! During our conversation, though, I mentioned some other jobs that needed to be completed in the home. Well, before I could say, "do you know anyone who does...?", Mandel was telling me about his drywall & paint guy, his flooring guy, his electrical guy. But more than merely tell me about the tradesmen, he actually called them before he left so that I could coordinate a day/time to meet with them AND Mandel told them that HE would text them my contact information. What??!! I felt an incredible sense of relief knowing that most, if not all, of the remaining projects in the house will be completed. And it's because I had the great fortune---blessing, actually, of meeting Mandel. I would select Mandel and Rapid Action Rooter Plumbing again and again!!! He's the best!!!

Mandel is awesome! He was so easy to book and work with. Unbelievable customer support and super…read morefriendly. Would recommend him to anyone in need of a plumber

As you know I have been using Willy's Plumbing for many years now…read more Well they have never let me down. I had a stopprd up bathroom sink, not just the standard to much hair down the drain. They took care of it, thanks to Marco!! Great Job!!!

After over a decade of great service the only negative I can say about Willy's is they don't…read moreservice the entire LA county. Always phenomenal services delivered at a fair price. If it's scheduled work or emergency after hours work look nowhere else Willy's Plumbing are the best

I emailed them on Thursday and received next day service…read more Victor came to my apartment. He was on time, and polite, and very knowledgeable. The main priority was a leaking kitchen faucet, with a secondary issue of a broken garbage disposal. The garbage disposal had been broken for more than a year and we were used to living without it, our main concern was the leaking faucet and the corresponding water waste. The faucet leak was a fast fix, Victor was very efficient. The garbage disposal was considerably more complicated and took more time. I was hesitant to move forward with the work because, as I've said, we've already lived for a while without it and were used to simply not having one and I wasn't sure if the additional cost of parts and labor was worth it. Victor charged me for parts, but gave me a deal on his labor. He was a class act and a gentleman all the way. I paid with a credit card. My card payment was taken over the phone by one of their office staff, Wendy. Wendy was very professional and patient with me as I spelled my email for the receipt. I have a long email and spelling it out can be confusing. She took her time and read back to me what she had typed to make sure it was correct before completing the payment. The only reason this review is getting 4 stars instead of the full 5 is because of the OTHER receptionist from when I first tried to book an appointment for a quote and work. I emailed inquiring about a quote and was called back by Jennifer. I unfortunately missed the call and Jennifer had to leave a message. She identified the business, but didn't say her name. When she asked me to call her office back, she rambled off the phone number so fast it was nearly unintelligible. I had to replay the message three times before I could write it all down. This is BAD phone etiquette. When I called the number, it was not for a plumber, the phone number was for home health services. Obviously, the wrong number. I sent a second email explaining the miscommunication and Jennifer called back to tell me I was the one who got the number wrong. This is BAD customer relations. I have worked customer service, guest relations, and hospitality jobs my entire adult life. BASIC phone etiquette when giving a number, any number whether it be a phone number, address, date, etc., is to speak the numbers slowly and then repeat it. Jennifer did not do that. When a customer messages about a miscommunication you do not place blame on the customer. This is service 101. I hope a portion of the fee from today's work goes to getting Jennifer some better phone etiquette and customer service training. tl;dr Victor, plumber - 5 stars Wendy, office staff, 5 stars Jennifer, office staff, 2 stars

We had a burst pipe and Sal's was the quickest plumbing company to arrive same-day to help us. They…read morealso had a policy where they provide a free consultation and will not bill unless they move forward with a repair. In our case, the plumber arrived and assisted me in shutting off the main waterline to the house. From there, he diagnosed that the repair would have to be to a fire sprinkler system, which would require a specialist with extra licensing. Because of this fire sprinkler requirement, unfortunately, he was unable to do the repair. However, I'm leaving a 5 star review for the team because not only were they proactive in coming by same-day to help, assisted me in shutting off the water and diagnosing the root cause, they demonstrated a tremendous level of ethics by honoring their word and not billing for the consultation, even though it could be argued that they provided more value than simply providing that consultation.

Jurguen is the perfect person to call if you're looking for a trustworthy plumber. I asked him to…read morecheck some things out, he offered great insight with my wallet in mind and wouldn't accept a dollar (compared to others that have base fees and push for unnecessary work). I highly recommend Jurguen!

Hire Jurguen for all your plumbing needs! He's truly an honest and reliable tradesman. I say that…read moreafter a home renovation where we worked many different trades. We recently noticed we had a leak and had several plumbers come out to assess it. Each one told us something different. Most said the leak was inside the house, but none could pinpoint where it was coming from. One plumber even claimed it was between our sewer line and main line and quoted us several thousand dollars to fix it. I reached out to Jurguen, and when he came out, he quickly assessed the situation and told us that diagnosis wasn't accurate. He identified the real source of the leak and told us how to fix it-- saving us thousands of dollars. Jurguen could've easily taken advantage of the situation, but instead, he was completely honest and upfront with us. That's why I wholeheartedly recommend him. He's honest, reliable, and deserves to be recognized (and compensated) for his great work and integrity -- even if I secretly don't want him to get any busier.

R and R is the company that my HOA board uses in the condo where I have lived for 15 years…read more Today, my bathroom sink backed up. Rand R was dispatched and showed up in an hour. Proved to be a major pipe replacement and cleaning. Edgar and Omar were absolutely AMAZING. They were courteous and obviously skilled at completing the work which took several hours. They cleaned up to the point it was as if they had never been here. They charged a fair price and made realize that when I need a plumber, R and R is the one to choose.

Very disappointing experience from start to finish. The…read moreplumber came on 1/9 to unclog our kitchen sink. He charged more than the amount he originally quoted, but I paid it without arguing at the time. The very next evening the sink clogged again. I called on Monday and was told 1/13 was the earliest they could come back. 3 weeks after the second visit, they suddenly emailed me an invoice, with no prior notice or explanation. When I questioned the charge, they sent me a photo of eggshells floating on top of the sink water and claimed that this was the reason the sink was clogged. I genuinely do not understand how eggshells floating above the water could have gone through the garbage disposal and caused a blockage. This explanation makes no sense. This was never explained during the visit even we were next to him. To make things worse, during the second visit the plumber caused a leak, and our building management had to fix it, not the plumbing company. They never mentioned anything about an additional bill even that time. They keep said it's not their fault. Poor service, poor communication, and poor management. I would not recommend this company.

Great - helped install a water monitor to lower the home owners insurance rate. There were quick…read moreand easy.

Summary: Highly recommend Armando of Drain & Plumbing Pros. He was awesome in every aspect…read more(technical skill, price, responsiveness, communication). If/when I ever need a plumber in the future, he'll definitely be my first call. Details: I was dealing with a leak in the water main buried under the concrete of my driveway. He was very responsive, answering the phone when called and fitting me into the schedule to evaluate the problem, gave me two viable options and clear rationale which was his recommendation. He was very willing to work with the leak detection guy I hired separately. He did the repair efficiently and effectively, starting with a small hole to minimize cutting of the existing driveway while he confirmed the actual location of the leak -- which turned out to be a bit off-center to where the leak detection guy had marked; Armando then made an appropriately sized saw cut, enabling access to make the repair while minimizing disruption to access to our garage during the repair. He did a solid job on the concrete patch when it was all done. He completed it in less than the time he allocated, and was a great communicator throughout the process. Finally and importantly, his estimate was one of the lowest of the 4 estimates I received and he stuck with the estimate.

Updating my original review years later because we ended up needing Mick again today for another…read moreplumbing issue at one of our family properties. We had a sewer backup issue affecting the back unit/ADU while also dealing with separate toilet issues in the front house. Mick responded quickly, diagnosed both problems efficiently, and got everything resolved the same day. The front house issue turned out to be worn toilet flappers from normal wear and tear. The back unit issue was a main line grease buildup/clog that required drain clearing and camera inspection work. Mick also took the time to explain the likely long-term slope/drainage concern with the ADU connection in a very straightforward and practical way. One thing I still appreciate after all these years is that Mick communicates like an operator, not a salesman. He explains what is urgent, what is manageable, and what may become a future capital repair issue without trying to create panic or pressure. Fast response, direct communication, practical diagnostics, and strong long-term knowledge of older LA plumbing systems and rental properties. Still highly recommend Mick and Right Price Rooter & Plumbing.

Right Price Rooter and Plumbing did not disappoint--again. I had a gas leak and called the office;…read moreRichard quickly dispatched Jonathan. He performed a gas pressure test, identified multiple leaks, and clearly explained the situation along with upfront pricing. Since it was a larger job, I let them know I'd be getting a few other estimates. After comparing, their price was not only very competitive but the best overall--especially considering the warranty--so it was an easy decision. The job took two days and was completed perfectly. Drywall was opened, patched, and painted to match. They installed an earthquake shut-off valve, pulled permits, and handled inspections without any issues. What really stood out was the honesty, communication, and professionalism--from the initial phone call to the final walkthrough. Everything was clearly explained, and the team was responsive the entire time. Mick is clearly passionate about his company and it shows in the quality of work and customer care. I wouldn't hesitate to use them again and highly recommend them to anyone needing plumbing services. Right Price Rooter you guys rock!

Mattucci Plumbing just finished replacing a root infested section of my main drain from my house to…read morethe street. Tyler, Olsi and Matt from Mattucci did a beautiful job. It's too bad they had to bury their beautiful work. They promised one day of prep, one day of pipe pulling to replace my old clay pipe with new pipe, and one day for the city's inspection and their cleanup. Everything went according to plan, and I believe their price was reasonable. I waited for decades to take care of this problem because I thought that it would be enormously expensive to dig up the entire 30' from my house to the sidewalk. That would produce enough dirt to cover almost 1/2 of my front yard. I considered pipe lining, but I was concerned that I couldn't clear any future problems with a snake without damaging the lining. Instead of digging a major trench or lining the old drain, Mattucci dug a hole at each end of the old pipe and pulled the new pipe from hole to hole. The STD-17 pipe they used is both flexible for installation and very strong for a very long lifetime afterwards and no more roots. They discussed the plans ahead of time with the city senior inspector before beginning work, so there were no problems with the city permit or the final inspection. Tyler, Olsi and Matt had previously completed many pipe pulls similar to mine, so there were no hiccups or price increases. I was surprised how much effort they spent on the third day repacking the dirt and cleaning up their work. They had saved patches of grass before they initially dug the two holes and they put each patch back exactly where it came from. Except for the newly installed cleanouts, there was no sign of the extensive work they had performed during the previous three days. I was impressed and very happy with their work. For a complex job like this one, I would definitely go with Mattucci again.

David was amazing! Very efficient, friendly, and explained everything to me so well! Will use…read moreagain!

I want to offer my highest recommendation for George and his employees - Ishmael, Luis, and Jesus -…read morewho simply did an incredible job for us. We had a sudden and major sewage problem due to a failure in our almost 100-year old home that had a rusted out cast iron refuse pipes. He even offered to come buy and give a second opinion for free - even though he knew another plumber was already on their way. The other plumber gave me a small estimate to put a collar on the one exposed piece of rusted out cast iron with numerous holes in it. George suggested that it might be good to go under the house before committing to any work. That was a game-changer. He did a thorough diagnosis of what the problems were and validated all of this with still pics and videos in real time that allowed me to actually see a number of leakage problems. Not just one. Since I had worked underneath our home on a number of occasions (although not in several years) I was more than knowledgeable about the plumbing layout. It was abundantly clear that we needed to update the entire system. He gave me what I consider to be a very fair estimate for the work. The price he quoted me was fair and especially given the magnitude of work that needed to be completed. After another company removed the sewage and soil, George and his crew were able to completely replace the entire drain piping for all of our bathrooms, toilets, shower, bathtub, clothes washers, and even discovered a clogged vertical drain line in the kitchen that they also replaced. Throughout the entire process he kept me informed multiple times a day - both before, during, and after all of the work was completed. Everything was tested to my satisfaction before making the final payment. I simply cannot thank George and his entire company for what they were able to accomplish in an emergency situation. You guys were a life safer and this incredibly professional crew showed up on time, worked several full days, and cleaned up at the end of each day. This is how a business should be run and would be a great example to show business school students what a successful business model looks like. I would give them 10 stars if I could! Thank you!!!

George was great! We had an issue with our shower where the water was backing up and not draining…read moreproperly. I called George the same day, and he came out right away and fixed the problem. He's super knowledgeable, honest, and genuinely looks out for his customers. If you're looking for a plumber who does quality work, look no further. Highly recommend! 10/10.

I had an issue with my AC not cooling and reached out to request someone to come out to take a…read morelook. From the initial phone call with Jeanette, to the technician coming out (same day!) the customer service has been top notch. Oscar answered all my questions about the issue with the AC unit and what was broken and options for repair. Knowing that the coming week had a heat wave in the forecast I was hopeful that the fix could happen quickly. Not even 3 days later they called to schedule a repair for end of week. They also provided an arrival time and showed up early! Freddy C and Renee came out and worked diligently to install a new AC and went the extra mile to trim some shrubs to make enough space for the outside unit. They were polite and considerate as I was working from home during the install. Later that day after they left I had to call to ask someone to come back because I was experiencing an issue with the auto shut off and Albert (? sorry if I got that wrong) answered and scheduled time for someone to come the next day. Not even 10 minutes later I got a call back from Albert and he said someone would be there in 30 minutes to take a look. Oscar came back and was able to fix the issue quickly. He was once again extremely professional and took the time to explain to me the issue and what he did to fix it. These guys work super hard and provided A+ service. I highly recommend.

Response Time Job completion…read moreCustomer Service All 5 Stars, I'd hire them again....................