I usually don't write reviews but after visiting yesterday with my daughter and husband I had to say something! It was the perfect place to go after a long day with excellent service, we had a young curly haired cutie help my daughter pick out some good chocolates and was so patience with her- She was awesome and had great taste and even gave my husband and I chocolates to try out! So excited to finish the box to come back again soon! read more

The nicest and sweetest staff I have ever met and the chocolate needs no description! Frans is good! This location is the best.

Hazelnut Crunch Truffles. 'Nuff Said. Really velvety texture of caramels and truffles alike. All made with fresh, local, organic cream. Bellevue store is located dangerously close to my office in Bellevue. Which makes these amazing chocolates extremely convenient to pop in for "client gifts". tee hee No Marzipan makes this a 4-star review. Quick to give samples, the service is friendly. read more

Two words - Gold bar- if you haven't had a fran's gold bar caramel and you like caramel, then you will be in heaven. - with the almonds, and the caramel, and the milk chocolate! yummy in my tummy!! :) warning : you might rip out one of your composites, but it's so worth it!! read more

These chocolates are addicting! The staff was snooty, but the chocolate sells it self . The price is very high! Wouldn't buy it more than once. read more

Gray salt caramels FTW. The smoked salt ones are good, too, but the dark chocolate on the gray salt caramels is a better balance to the sweet caramel and the salt than the milk chocolate is to the sweet caramel and the smoke salt. Seriously good stuff and no sales pressure. Man, I hate me some sales pressure. read more

Wow....just wow! I first bought some for a special someone on Valentine's Day. They gave me a sample while I was there and I was like "wow...that's amazing". "Special Someone" liked them so much I knew they were a hit, so I went back for my father's birthday. Reviews were so good, I bought myself a box along with the one I got for dad. OMFG!! Delicioius doesn't being to describe it. This is the kind of place where you realize why spending more for the higher quality stuff is worth it. read more

This place makes me so happy. Despite the sterile feeling that comes from the perfectly arranged beautiful display of chocolates, the staff are always so inviting and hospitable. I love the free samples they greet me with --yum. The hot chocolate is the best version I have ever tried anywhere, but I would recommend ordering the smallest size given how rich it is. Totally worth the calorie splurge when you're feeling indulgent! read more

Terrific curbside pick up service during COVID. Checkout online was easy and communication was excellent. I ordered about a dozen boxes for work gifts. They even gave me a great sturdy burlap bag with a Fran's logo and a couple of chocolate samples for me to enjoy on the road. read more

Who doesn't love chocolate? Ok ok not all chocolate is equal that's for sure but I LOVE Fran's. I met a rep at an event just before Christmas and couldn't help but stock up on some Grey Salt Caramels among other chocolatey goodness for last minute gifts and stocking stuffers (yes you read that right! I definitely leveled up in the world of adult stocking stuffing!). I'm looking forward to visiting Fran's storefront the next time I'm in need of a special gift. read more

I am glad there is a Bellevue store. I love Fran's for myself and as gifts to others. Note: Street parking. read more

Dark chocolate Gray salt caramels. Delicious! Best salted caramels. I buy a big box every time I'm in Seattle. This last time I bought a box there just a couple weeks ago, I got home and discovered my order had an issue... Called Fran's just to let them know, and they blew me away with their service. Totally unexpected! Service is just as amazing as the chocolates they sell. Nom Nom Nom. Thanks Fran's! I'll be back soon! :) read more

Fran's is the best Seattle chocolate brand (far superior to Theo imo) The people working in the store are sweet & helpful, they always give me a free caramel. The chocolate covered orange peels & coconut gold bars are amazing. I love to bake using their baking chocolate. My brother likes the chocolate filled figs. read more

Delicious chocolates and had the best hot chocolate so far. Great customer service. Definitely going back. read more

Simply the best. Located on a beautiful street in Bellevue this place is the perfect place to get a gift for anyone in your life or simply please your senses. The selection is amazing and the staff knows what they are talking about. You can come in and get straight forward solid chocolate truffles (don't expect them to be simple though, every flavor is masterfully crafted) or you can allow the staff to give recommendations and get your mind blown by unexpected, but simply incredible, flavor combinations. This place is beautiful, everything is cared for down to the trays which the truffles are presented to you on and the ribbons which wrap around the notorious gift boxes. read more

My family has been coming here for years. The gray salt caramels, chocolate dipped orange peel, gold bars and everything in-between is DELICIOUS! I buy goodies for family all over the US and around the state and send them for birthdays and holidays. Though these chocolates are expensive; for the quality of the chocolate and ingredients the price is right on. It is definitely worth a trip to Fran's! read more

This place is awesome. Its our favorite chocolate place - for special occasions. That's probably good because otherwise I'd be racking on the pounds. The dark chocolate truffles are the best I've had. If you love chocolate you gotta give this a spin. I think they have many locations around town. read more

My client is working there,and she introduced their chocolate to me. Their chocolate especially heavenly great taste. I especially love fig chocolate. Last time I ordered chocolate drink in the store. It taste absolutely great. Cup and fish are absolutely beautiful. You will enjoy taste and look. read more

Always wonderful, completely worth it. If you haven't tried them, do! They make a lovely gift too.

Chocolate...... Insert Homer Simpson voice. High quality and excellent customer service. read more

Chocolate Heaven. If they gave Nobel Prizes in the category of cholotatiers Fran would be in Stockholm accepting her prize. I am a chocolate snob and have lofty standards and this is the BEST CHOCOLATE ANYWHERE ! ! ! I would just like to add that the caliber of employees at Fran's is top drawer. I am in the hotel (hospitality) industry and it is so refreshing to see such dedicated employees who truly care. read more

Milk chocolate items and all the caramels are AMAZING. Their dark chocolate is not exactly to my taste but still excellent quality, and my dark chocolate connaisseur relatives are huge, huge fans. Heart stoppingly expensive considering that their chocolates are on the small size compared to European chocolatiers (Leonidas, Jeff de Bruges, etc.) But worth it I would say! I have never been disappointed so far. Also, they play French music pretty much all the time which is delightfully atmospheric :-) read more

I am a big fan of dark chocolate, so this place was right up my street. As we entered, staff were friendly and handed out some free samples of chocolate. We tried the oolong tea dark chocolate truffle, I couldn't taste the flavour of tea in that truffle. However we decided to take a few truffles home anyway. We tried the orange, raspberry, white chocolate and the pure dark chocolate truffles, they were all, really good, with strong, flavours and a rich creamy texture, and dare I say it, better than Brugge our usual place for truffles. We will definitely be back. read more

This is where you can finally buy quality chocolates compared to other businesses that pump out sugary, cheap chocolates. Fran started as a small business and through quality and perseverance, became touted as the best chocolatier in the U.S.! Customer service is also very excellent. My friends and I took the tour at their Georgetown location. Super fun and informative! After the tour (price for tour is $10 per person), we were given samples of their different chocolates. My favorites from buying different Fran's chocolates: espresso truffles (smooth with a touch of espresso), salted caramels (milk chocolate and/or dark chocolate), and finally my absolute favorite is their Valencia orange peel covered with dark chocolate (I've never experienced chocolate covered fruit with this type of high quality). Each bite you take of any Fran's chocolates will be a memory that your taste buds will never forget. Enjoy, my friends!! read more

Fran's Chocolates - Candy Stores Near Me - Bellevue, Washington

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Bumping my review up to 5 stars because of the outstanding customer I received today. I opened a box of caramels I had purchased and discovered what looked like a large hair across the top. It was stuck in the chocolate, so I know it wasn't mine. Fortunately, I needed to visit Fran's to get a few caramel hearts for Valentines Day, so returning to the store wasn't a hassle. The ladies working were SO nice about the situation. They told me it was actually a brush bristle (phew) but no, it should not be there. They quickly exchanged my box for a new one, then gave me a coupon for a free hot chocolate, as well as a little bag of extra samples. Sure, most places would react similarly (I hope), but I just really appreciated it regardless. read more

GMO ingredients, I had to give Fran's Chocolates up. Don't get me wrong, I love Fran's chocolates, especially the Almond Gold Bar, but it includes corn syrup, soy lecithin, and beet sugar which are all most likely GMO. The company couldn't assure me that it ingredient sources are non-GMO, so I had to quit buying, and alas, eating Fran's. read more

Great chocolate that's worth the expense. If you want to pretend you're a candy connoisseur, try their gray salt caramels. Yum!

I have been here twice now. Today I had a dark chocolate piece that was perfect. I enjoy the atmosphere and the service is very top notch. I highly recommend them and most definitely will be going back myself. read more

I've been buying FRANs chocolates since 1982 when they came in a four-pack. Now my whole family loves them! The best around and they are local! Negative - the prices keep going up, up and up. Not reasonalbe anymore. There is no reward card or loyalty system; I think they should have one to reward their dedicated customers who have been with them so long! read more

Yummmy chocolates, def try their caramel and their bars. Knocked a star because they are a little pricey for what they are and I still prefer Sees's Candies. read more

Salted caramel (milk chocolate) is really the best. My boyfriend always gets me a box of ~30 pieces for any special occasion, and I eat it all within the week. It's certainly not cheap, but well worth it. read more

Their chocolate is excellent, especially the truffles. I've also had their drinking chocolate, and it was delicious. The employees are always friendly and offer you a free sample. The oolong tea and raspberry flavors are very subtle. I prefer a bolder flavor like their ginger chocolate, which tastes just like ginger. The prices are higher than Godiva or See's, but the quality is definitely higher too. read more

I'm not a fan of chocolates but this place is amazing. The ladies who work at Fran's are so polite and definitely make you feel welcome. It was my first time buying chocolates and she explained every box and every time of chocolate I asked about. At the end, the lady even gave my friend and I free chocolates to try! Fantastic service and delicious chocolates. Definitely a little pricey but a great gift. read more

I do love my chocolates, and this place is supposedly known for their chocolate covered caramels. When I went to Seattle, I knew I had to try them and see what all the hype was about. To be honest, I was kind of underwhelmed. The taste was good, but nothing really spectacular. They are these delicate, bite sized pieces for about $2 each. They do get points for their presentation and store display, but overall, I probably wouldn't choose to get another chocolate. read more

I love Fran's chocolates and truffles! It's the best chocolates I had ever have in my life. Seriously. We don't come here often because it's expensive - almost $2.00 per piece. However, the texture and sweetness makes up for the price. No other chocolate companies can mimic their creations. You can order online and have it shipped if you choose. Makes a great gift or a little treat for yourself once in a while. We always get one freebie when we visit this store. I love 'em! read more

If they're good enough for the president then they're good enough for my family and friends! I had a couple of the salted caramels myself and they were pretty awesome; slightly savory and sweet, but not too rich. The chocolates are a bit pricey for everyday snacking but they're great for special occasions, like a presidential visit! read more

3.5* but I will round up. Good chocolate, nice selection. Caramel was tasty. Overall, not the best chocolate I have ever had, but it was still good. Really expensive though ($2 for one truffle/caramel that is about 1 sq. inch...or less). read more

There are a small handful of chocolate shops in DT Bellevue but this is by far my fav. They were making sea salt caramels long before the others and with experience comes pleasure for your mouth. Yummah! read more

Amazing!!! The sea salt chocolate-covered caramels are what I imagine the Greek God's ambrosia must have tasted like... Pure bliss!!!

oh how i love fran's truffles. i received my first box of these wonderful, indulgent truffles several years ago, and i consider this my first introduction into the world of fine chocolate. it's only natural (and no surprise) that this store was at the top of my list when i visited seattle. i had to visit! i wasn't disappointed. this shop is beautiful, elegant and a little bit of luxe, just like their choco. read more