Cute small thrift shop that was very well organized! I couldn't stay for long but I did see many…read morecute items and would definitely be back to shop longer sometime

Highly recommend this store in downtown. Cute clothes, shoes and accessories. Found the cutest…read moreJohnny Was dress at a great price. Very helpful staff. Don't miss it!

To respond to what you said regarding my previous review: To…read moresay I'm appalled by such a response is an understatement, and a testament to your true character and integrity of your business. You not only confirmed my original impression of La Strada, but actually lowered it and I will make sure to share your response with my friends. And from one small business owner to another, I would suggest training your employees not to talk shit about customers when other patrons are within earshot. Also, don't push your "sale" merchandise on someone just so you can clear out your inventory...it makes you look desperate and unprofessional. ******************** And since you decided to DELETE your original response I decided to post it.

Best selection of high end, quality, men's ware in southern Oregon. I really appreciate the…read moreattention to detail and the customer service experience is second to none. They have a excellent, large, selection of top shelf women's apparel as well so it makes it easy for my wife and I to shop together.

Decent spot for gently used, upper end brand name threads and kicks. Lotsa women's and some…read moremen's... $5 off $50 purchase as YELP check in offer. Men's Brands like: Levi's, True Religion, BKE, Rock Revival, Rock Republic, Vans, Volcom, Hurley. Can't speak to the women's threads, as... ya know not really my style to wear and all ;0). The crew are always laid back, friendly and willing to help. But, sometimes the YELP check in throws them off.

The micro managing I experienced as I shopped here was almost as bad as the smell of stale old…read moreclothes (if you know you know). Also when did everything become so expensive for small town consignment?

Love the shoes I buy there pricey high but worth it the guy knows what your foot issues is by…read morehaving you walk he watches and knows what you need .heavy set older guy i think in his late 40s early 50s he has a certificate in this type of shoes choose great help .expensive yes but worth it . I have planter foot pain helps ease it a bit

They were Friendly and gave me helpful service. They had just what I wanted in the correct size.read more

Excellent customer service! Clothes are top end! Always…read moresomething new and exciting!!!

My girlfriend loves this place! She always comes home…read morelooking amazing, Amy knows how to dress people.

We came in looking for wedding dress for my (soon to be) wife and were so impressed with the…read moreselection and support we received from the owner, Veronica. She listened to what we were looking for and provided various options that fit our budget. Compared to other places in the valley the quality and price here was unmatched. The dress came on time, she worked with us to get it tailored, and we completed the look with several accessories available in the store. We would 100% recommend Vivis Fashion to anyone looking for a wedding dress. It seems like they also have various other types of dresses for other occasions. Very happy with our choice!

Wonderful shop!! dropped in for a last minute prom dress and found it! Prices are amazing and…read moreaffordable. While my daughter tried on dresses, I got to admire the GORGOUS dresses in the shop. Loved the attention and help we were given. They have a spectacular assortment of dresses! Highly recommend.

Ella Lane Boutique is absolutely amazing. The moment you walk in you can tell this isn't your…read moreaverage boutique. The staff is very helpful and the clothing is high quality and still affordable.

Seriously the cutest stuff ever! You are guaranteed to leave with something. They also sell…read moreauthentic refurbished Louis Vuitton. That's just a cool bonus. The store itself sells great priced items. So so so cute

I was pleasantly surprised to discover Norris specializes in New Balance running shoes (the only…read morebrand they carry). I have a wide foot and they had the perfect high quality running shoe for me. Great customer service and a great selection of running shoes as well as work shoes and work boots. I've found a new favorite shoe store. History buffs will enjoy knowing that Norris has been the same name in this building since 1909 and in a wooden building on the same site since 1894. Wow.

This review is about accommodation, about kindness, and about trust. It is not about a pair of $50…read moreshoes. I sold shoes, clothing, cars and much more - for dozens of years. And there's an old saying in the retail business: Make someone happy, they'll tell 10 people; make them unhappy, they'll tell a thousand. I am not happy. I went to Norris because they carry the kinds of shoes I need for walking. I have plantar fasciitis and need shoes for support, and Norris was highly recommended for this type of footwear. I appreciate family-owned businesses, and whenever I can, love to patronize these kinds of stores rather than shop on the internet. So I made the drive to Medford from Grants Pass to shop for some new shoes. Linda was my salesperson, and she's also the manager of the store. Cordial, knowledgeable, she helped me as I tried on a number of different styles. I found an awesome pair of Birkenstocks that were SO comfortable - but decided against them as fall and winter are coming and I need closed shoes. I settled on a pair of New Balance shoes. I need the support that this brand offers. They were cute and comfortable, and they were a wide width which is good for me (I have fat feet!). Perfect for the gym and just plain everyday casual use. AND they were on sale! Score! But when I got home, trying them on with different outfits and walking around the house in them, I noticed that the top of the shoe was cramping my big toe a bit on both shoes. They were long enough, but the design of the shoe had the top sloping down just enough to hit the top of my toes. I hadn't noticed this in the store, but hadn't really walked in them for more than a few minutes. Bottom line? I bought them for walking...and they hurt my toe when I walked. So. What to do. I knew when I bought them that they were "sale shoes" and that "all sales were final" - meaning no returns or exchanges. But, because they were brand new and because I was willing to exchange them for the $130 Birkenstocks, I decided to throw myself on the mercy of the good people at Norris Shoes and see if I might be able to "trade up". I called the store to talk to Linda, but she wasn't in. I spoke to a woman named Laura and explained my situation and she was friendly...but just about as unhelpful as can be. She told me to "just come by the store between 9:00 and 9:30 am, because that's when Linda is available". I told her I lived in Grants Pass and would like to speak to Linda before I made the 60 mile round trip. I asked what the best time to call back would be but just couldn't get a definitive answer. So I told her I would call Linda back later in the week. I called a few days later and got Laura again. Again, Linda was not there. So I left her my number and asked her to have Linda return my call. Days went by. No return call. I know people get busy. I know that my silly $50 purchase is probably not a priority in the grand scheme of things. But I *am* a customer. I have called twice, and left my number for a return call. So I called this morning (Monday) at 9:15 am. I got Linda on the phone! Yay! I explained my situation, and that the shoes were cramping my big toes. She went on the defensive right away, telling me, "Well, you walked around the store quite a bit and there just fine when you were here." I agreed that yes, they seemed "just fine" when I was there. But that they were *not* just fine now, after having worn them around the house. I told her that I understood the policy of "no returns of exchanges" but was hoping she'd make an exception, and allow me to exchange my brand new unworn shoes for a much more expensive pair of Birkenstocks. She repeated again that "they were just fine when you were here" and that "you walked around for a long time in the store and there was no problem" (I didn't walk around for "a long time", by the way). I told her plaintively, "Well, they're not fine now. I bought them for walking and can't walk in them. I'd just like to exchange them for a much more expensive pair of shoes." There was a pause. Yes, she was curt, short and borderline rude. Yes, she seemed to be accusing me of trying to pull some kind of fast one. But I was sure my plea for mercy was heard. After a few beats she responded. "You're putting me in an uncomfortable position here. When you wore them in the store they were just fine. There's nothing I can do." I thanked her for her consideration and hung up. I knew before I called that I might not be able to return them. But I didn't expect a rude, accusatory tone. I wasn't trying to pull a fast one, which she seemed to suggest. $50 is not going to change my life, but walking in shoes that are uncomfortable will. Norris Shoes will not go out of business if they allow one customer to exchange a pair of unworn sale shoes. But they will go out of business if customers decide that Amazon.com is more accommodating and far less judgmental than the Lindas of the world.

Worst customer service!Worst return policy! So over price for cheap clothing made in China. I…read morerather shop at free people. Hard to shop local businesses when they scam people out of money so sad. Will never buy from this place again. Don't learn from my mistake.

I had been really disappointed with the customer service the last few times that I went in however…read moreon Sunday when I went in to do some serious wardrobe refreshing, and the sales associate helping me changed my entire opinion of the store. She was so sweet and friendly despite alone, the store being crazy busy and her internet being down. She handled the chaos like a pro and still managed to make me feel welcome. A few hundred dollars later and I have 5 great staple pieces that I'm super excited about! Whoever the buyer is for Urban Minx, they are fantastic! The clothes are trendy and on the more affordable side for quality and designer pieces. There is a lot of variety and they always have an amazing sale section.