I've been curious about Freddy's for a while both because I drive past this location on 45 pretty frequently and also because they have (and maybe still do) sponsored University of Houston athletics. The staff there on a Saturday evening were very courteous to me and even though they got they left something off the order initially they quickly rectified it. The steak burger was good. It definitely has more meat than a standard fast food burger and tastes nice for what you're getting. The fries were good too. I liked the seasoning but strong fries aren't really my cup of tea, I still finished them though. The milkshake was really nice. They have bigger sized straws that make it an easy sipping experience. Overall I'm glad I gave them a shot. read more

Freddy's Frozen Custard & Steakburgers - Freddy's Original Double with fries - Burgers Near Me - Spring, Texas

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Popped in for lunch today, as it's right down the street from work! The one thing I love about how they do their burgers is that it's smashed patty style. You get the thin crispy edges but the meat is still juicy! I always ask for extra mustard on my burger and the one thing I love about Freddy's more than any other burger place is that they actually put extra mustard, so I get that tanginess in every bite!! I love their crispy fries with the seasoned salt they put on there, always seasoned just right! The meal came out pretty quickly, with the bun toasted just right, perfect toppings, nice and crisp onions and pickles! My kinda burger! The staff was super sweet and nice! Victor came to check on me and ask how everything was, and k of course said it was terrible, while pointing at an almost empty plate! He at first looked sad but my smile quickly told him I was joking! One of the young ladies came and checked on me as well when I was done and cleared the table for me! Will definitely add this to my work lunch rotation! read more

Food was great and the customer service was amazing! Food came out quickly. Our family had burgers, chicken tenders and a hot dog and everyone enjoyed their food. We ordered ice cream afterwards and it was a treat! We were greeted upon entering and exiting the restaurant. read more

Terrible survive from the window to the manager! Cant get a simple order right twice.

I've come here once a month or so, and have always enjoyed the service and food. I went today for a free Veterans meal and was treated great, and again the food was very good. Thanks for appreciating us. read more

The person who took my order was the nicest person ever he did his job and some it's was Mr. Jonathan very nice took me and my wife order and it came fast and it's my first time trying them out I love it if you ever In the area go try them out please . Very nice establishment read more

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Had a great experience today a Freddy's today food was great but customer service was amazing Trinity was just amazing great hospitality.

Best food ever awesome Fries too and the chicken crispy. Nice people and had my food in time.

I usually like Freddy's I know they do take a bit longer because I'm hoping they make the food fresh but I literally waited in line for 30 mins paid then they had me pull forward and wait again for them just to come out and tell me my food was made wrong and they have to remake it !!!!! Ummm no thanks I got a refund and will never go back !! read more

Food tasted good it didn't take long for the food to come out and it was a good quality burger

Customer service is poor and food is always thrown together. I've tried to give them a chance but it's just not worth it and that's just from a hot dog! read more

So, I tried to give this place a second chance to redeem themselves. They have failed. Around 4pm they have no chili. After waiting for 10 minutes for the food. Someone tells me, sorry no chili, want your money back. WTH. What are y'all doing? What is the issue? I will make it a personal job to close this place down for bad service and efficiency read more

Freddy's Frozen Custard & Steakburgers - Never ready - Burgers Near Me - Spring, Texas

We enjoyed Freddy's. A step up from your average burger joint. The beef is good on the burger. I had a bunless burger. They call it a lettuce wrap. And my husband had a double smash burger. The fries are pretty good. I'm a sucker for shoestring fries. Overall it was descent tasting. They are pretty fast with orders. If you want a smash burger it's not bad. read more

Freddy's Frozen Custard & Steakburgers - Freddy's Original Double - Burgers Near Me - Spring, Texas

Went through drive thru and the lady with pink hair needs a Attitude Adjustment from Management. Customer service was really Bad She needs classes on how to treat customers. read more

First time here. The food was very good! I'll be back. When I was going to throw my tray away, I accidentally spilled it all over the floor. The front counter girl kindly cleaned it up. She was also very helpful when we were ordering I didn't catch her name but she had red/purple hair read more

Freddy's Frozen Custard & Steakburgers - California Style Double Combo OREO Double Trouble - Burgers Near Me - Spring, Texas

I was extremely dissatisfied. Nothing was fresh. Teenagers working there refused to give me warm fries. Horrible

First time at this location, The staff was friendlier than most fast food restaurants. The restaurant is a throwback to a 1950's style burger joint. Their food from various locations including this one has been consistently good. Way better than the big corporate chains. My wife ordered a single burger with shoestring fries and I ordered a double cheeseburger with tater tots, My wife enjoyed her burger and fries and my tots, slightly more than her fries. I also enjoyed the cheeseburger and tots. We followed it up with a mini concrete, Chocolate frozen custard waxed with a brownie, topped with whipped cream and a cherry. To sweet for my wife, but absolutely delicious to me. Smooth, creamy and rich. Definitely will be back. read more

Today's Tip: If you want a good all beef hot dog, go to Freddie's. They sell Vienna beef hot dogs. You usually find them up north and in the Midwest. Freddies had this one sitting in water so the taste has been diluted but the grilled bun and chili ALMOST made up for it. SN...If you have a hot dog stand...Vienna Beef, Nathan's, Ballpark Angus beef and low key the Gwaltney chicken hot dogs are great ESPECIALLY off the grill. Also the Vienna Beef Relish is #YoureWelcomeForTheBizTip read more

Freddy's Frozen Custard & Steakburgers - Burgers Near Me - Spring, Texas

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Great place. Burgers are great and they have a milkshake without milk called the concrete which is unique and I love. They have cheese curds here as well, I learned I love cheese curds by going here. Get them every time. read more

Every single time I come in here, it's just filthy. The floors are always sticky and the counters look like they've been wiped down with dirty rags. You all know better. Better get this taken care of, before it's reported to the health department. I'm tired of seeing it. This is completely unacceptable. Don't know how you all are okay with your business being represented this way. And, I refuse to eat here, myself--until it's clean. I've only come to pick up deliveries. Do better. Thanks read more

I wish I could say that my experience at Freddy's was good, but it was not. Service was decent, usually fast food places are hit or miss when it comes to service. I tried the #1 and I now regret trying that place period. Bland fries, and a burger that left a lot to be desired were what I got, and a few hours later I was dying with a stomach ache that made me curse Freddy who ever they are. I don't see myself giving this place a second chance at all. read more

The food overall is always delicious. But the service that was given at the drive thru was underwhelming this evening. I stopped by minutes ago and I misunderstood her question when ordering and was given an immediate combative response. Instead of proceeding with taking the order the employee got upset and reiterated how I misunderstood. I drove up to the window, she took her time to open the window, when she opened the window, doesn't greet me. She then proceeds to tells me the total with a blank stare and takes her hand out for payment. Gives me the food and receipt with no communication and a stare as if I've disrupted her. Was given no napkins, and a side order half full of cheese curds. It just wasn't the greatest experience over all. I didn't feel welcomed so I won't be going back to this location. Lack of great customer service and problem solving skills. read more

They threw in my childs fries in a kids bag rolled it up and through it in the big bag with the rest of my order, came to realize the rest of her food was missing. read more

I had a craving for a hot dog and thought it tasted pretty good. They seem to package the mobile orders with another bag, which meant I couldn't go through the drive-thru to pick up my order. My order included a hamburger and fries too. read more

Freddy's Frozen Custard & Steakburgers - Freddy's All-Beef Hot Dog - Burgers Near Me - Spring, Texas

The food was delicious! First time there and will definitely go back. One of my kids who doesn't normally like fries ate a whole large lol The gentleman working the drive thru was very nice. read more

Walked into an extremely loud rock concert with a super sticky floor at this location that turned out to actually just be a Freddy's. Pro tip: if employees have to lean in and yell to be heard, then the music is too loud. read more

Found hair on my burger and it would be last time i go here it sucks having to call in but calls never go through automatically voicemail. Didn't wanted to drive far back to this location for a replacement of burger but burgers are good just this time I had that issue and i'm concerned on why being like that with people but the end of day we all the humans and make mistakes. read more

I used to be a regular, but in the last few months something is seriously wrong with this place. Half a dozen times since September I've been told at various times (usually at around 8 or 9) they "aren't taking orders at the moment", and today I was told that they stop serving custard, the thing they are literally most famous for, after 8pm: two whole hours before they close. Imagine Whataburger deciding to stop serving burgers after the sun sets! Curiously, it seems to always be the same voice on the speaker when these issues occur. I strongly suspect one of their managers has decided to check out of her job and start shutting down the restaurant at her convenience - I've seen it happen before when I worked in food service. Until this place is operating according to its printed schedule, and serving their actual menu, I'd recommend going a few minutes down the street to dairy queen. It's more reliable, and saying that about a dq of all places is supremely depressing. read more

Another place I will never go again. Freddies at one time was a nice alternative to the other burger joints. Walked in Sunday to get a quick bite before a show. The floor in the lobby was greasy and slippery. They couldn't get the order right. We go to sit down and there is only 1 table clean. No napkins in the dispenser. No paper towels in the dirty restroom. Going to leave and the trash is overflowing. It couldn't be that they were busy, everyone was standing around BS'ing This is what happens when the KIDS do not have ADULT supervision Never again. read more

Very welcoming and the staff is not only very patient but also very friendly. the food was nicely fresh and decently hot. The staff member Jonathan was very kind and allowed us to have an extra burger that had been left out instead of throwing it away. Incredible worker would definitely recommend, W Jonathan!! read more

Long wait in the drive thru. Only one car in front of me - should have been asked to move up or park. My sundae had been sitting out and was halfway melted. It was the only thing I had ordered. read more

Service! Went through the drive through today 08/14/25 at 6pm and pulled up behind one other car that appeared to be there for a little bit already. I patiently wait behind this one the car for 10 minutes before getting my chance at the drive through. I waited for about 2 minutes before getting acknowledged by the drive through attendant then I was asked to wait a bit longer, 5 minutes to be exact. Finally I get to give my order without incident and I pull up behind the same customer in line that was ahead of me roughly 7 minutes before. I sat behind this car at the drive through window for another 5 minutes before the previous customer received her order. I pulled up to the window with no acknowledgment from the staff for roughly 5 minutes. During this time frame, I could see through the window 4 staffers moving around without urgency to their customers had been waiting for an excessive amount of time. When the attendant finally came to the window she uttered the words "hello sorry for the wait"'as if she expected me to believe that she was sincere, "that will be $31.43", she continued. So I asked her what's taking so long and she just stood there dumbfounded and unresponsive so I repeated myself as if I expected an improvement in her interest to provide better customer service. Again unresponsive she just stood there with a blank stare. My response was just, "you know what, just keep the food " and I drove off. I guess it was my fault for expecting someone in the service industry to actually provide good service. I'm writing this review in the hopes that there is a business owner out there that is really concerned about how their business is being run and is being affected by careless employees that require some retraining or understanding about what their responsibilities are to their employer and its customers. Also I hope for their future customers that they have better experiences than I had. Probably going to try and cook for myself next time. Thanks Freddys, I did like some of your menu items but not enough to return to a poorly run business. read more

This is sadly the last time I will come to this location. The tater tots were so greasy that they were FALLING APART. The chicken strips were better and at least edible. The customer service at this location always lacks. No friendly faces, no smiles making the customer think they just hate their job. Overall a lot is lacking at this location and this is AFTER I have given this location many chances just to see if I was going on an "off" day. With how expensive food is it should at least be EDIBLE!!! read more

forgot my food, my chili cheese fries that i paid for js weren't there but the chili cheese dog was. which i think is DOGGG bc what?

Has a steak and shake vibe but much better food! Loved the family photos and story's on the wall. read more

Freddy's Frozen Custard & Steakburgers - Burgers Near Me - Spring, Texas

A UNHAPPY CUSTOMER MADE HAPPY! I am a regular at this location because my grandkids love this restaurant. ​ Today, I didn't receive what I paid for. I took it anyway because I had not eaten today. I was irritated though, when the manager came up to ask about my meal, I explained how I ordered one thing and got another also my grandson's grilled cheese was not even cut in half and I was not happy about it. Matthew, the manager explained how it was important that I receive what I wanted and he would get me the meal I wanted, and remake my grandson's grilled cheese and cut it in half, like it should have been. Thank you, Matthew, for turning this terrible situation around and showing me that I am a valued customer. read more

My family and I were on a road trip and my 6 year old daughter had to use the restroom and went we entered we could clearly see two of the coworkers in the handicap stall and one was on their knees and i heard strange noises THIS IS NOT A SAFE OR SANITARY PLACE read more

Very good burger- love the shoestring fries. Reminds me of a Steak and Shake restaurant. Friendly and able staff made the experience right on the money. read more

I love the burgers and fries the shakes are easy the best for fast food the service is great everyone was friendly and got my food very quick read more

The employees had very little personality, barely made eye contact. I tried the grilled chicken sandwich which consisted of grilled chicken, a few shreds of lettuce & tomato, seemed just thrown into the box...it wasn't horrible but it did need a sauce & to be much warmer. The hot dog could use a much thinner bun to better showcase the hot dog itself instead of them filling you up with bread. All the packaging was greasy & my drink had soda all over the outside of the cup...small things but they all add up to show very little care of quality. read more

Freddy's Frozen Custard & Steakburgers - Grilled Chicken Sandwich - Burgers Near Me - Spring, Texas