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Tile by Vincent

Tile by Vincent

4.9
(63 reviews)

Vincent and his team did a wonderful job remodeling on our upstairs primary bathroom. He created a…read morerelaxing spa like space that my wife loves. Vincent is reliable and trustworthy. A great communicator and most importantly a great listener. He implemented all of our ideas and even all those last minute changes. Vincent stayed on schedule and the agreed upon budget. No extra $$$ surprises! I highly recommend Vince to anyone who is thinking of doing a bathroom or kitchen remodel project.

Vincent is one of a kind contractor. His works during the project of conversion bathtub shower into…read morewalk-in shower were so magnificent. He was always on time and continuation of excellent works during the project. There was no any negatives for me to think of other than a lots of positive to mention. He is very nice contractor to deal with and very kind person. This is my first project with him by referral from a friend of mine. I was totally happy that he completed the project in timely manner and very satisfaction. His price is very competitive with market price and I believe a better price for better work performance. I strongly recommend anyone to try Tile By Vincent and you will not regret to deal with Vincent. Just to remind everyone that the name "Tile By Vincent" does not mean that the company just doing the tile installation. This is the contractor company doing the remodeling, home improvement Tile, anything relating to the house construction. My rating is 5+++ Howard Vu

Tile & Stone Pro

Tile & Stone Pro

4.8
(68 reviews)

We called Eshed after seeing his many five star reviews. The granite strip at the edge of our…read morekitchen sink had cracked and lifted. We thought the repair would be extensive and expensive. Eshed immediately came out and repaired the granite so that the crack is completely invisible. Old world craftsman skills at a reasonable cost. While he was here he and his crew re-grouted all our sinks and the bathtub... then re-sealed my kitchen granite counters. They look brand new. Excellent work. They worked efficiently and totally cleaned up after the job. We are more than satisfied with his work and highly recommend him to anyone needing tile or stone work.

If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

Zerorez - Los Angeles

Zerorez - Los Angeles

3.7
(37 reviews)

Carpet and upholstery cleaning were just ok. Although I kept using them, when I think back their…read morecleaning wasn't much better than just satisfactory. Very poor customer service from the appointment booker(s)!! This has been an ongoing issue and the last time I called to try to book an appointment I decided, Never Again! I am done with them! We have been very good customers for the last few years and they do not seem to care about keeping us as customers. I called to book an appointment and the person taking the call wasn't able to give us an appointment for over 2 weeks. I said wow that's a long time we can usually get an appointment within a week. She didn't seem to care about our needs and did not offer any options or alternatives or offer to put us on a cancellation list or anything! When I said I guess you don't really care about keeping us as customers she didn't say anything. I encountered this before when making appointments, but dismissed it time and time again. Now I'm fed up and don't want to give them our business anymore. They need to teach their appointment bookers how to properly speak with customers and make them feel valued. They also need to bring their standard of carpet and upholstery cleaning up to spectator or at least above average. Good-Bye ZeroRez Carpet Cleaning!

FALSE VIDEO AD! FUNNY. BUT NOT WHAT THEY DO!…read moreTHEY ARE NO DIFFERENT THAN ANY OTHER CARPET SERVICE! No better cleaning, slightly different process, THEY DO NOT AGITATE VACCUM AS IN AD! FURIOUS! Tech sent was a good guy,buysaid in 12 yrs he had never seen the Zerorez video ads and was shocked of the promises. We had to wait weeks, and to find all this out now, just dont waste your time or money.

Fredys Tile - flooring - Updated June 2026

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