Love this place. We need one in Orlando! Choose your size of burrito, type of tortilla, protein, toppings, sauces. The service is always mediocre. Ambiance is nice. It's clean, mixed metals/industrial look. Great for a quick lunch. read more

I'm sorry. I don't mean to be highly critical, but I think I have given this place enough chances. I've been here three times in the past year trying a variety of different meats and sauces but none of it is appealing. On a PR standpoint, I'm not going to compare it to other similar places but this place isn't for me. I do like their tortilla and pico de gallo however their burritos lack significant flavor and their meat is very dry. The burrito I just got, I took two bites and threw it away. It was the cayenne tortilla with pork and beans, salsa, etc. I got the spicy tomatillo and fiery habanero sauces. The spice was good but the flavor was not. I will not be back. read more

Absolutely filthy! I have a reward for a burrito, but no way am I eating anything from this dump! I'm so disappointed because I always love this place and I brought other people here but not again until I see some response to this problem . Food coating the floor under the tortilla bin, food just all over the place, stray chips by the register. The glass countertop is COATED with grime. How is this place open? The employees are not happy, they seem overworked or something, heaving a sigh as they help the next customer. As I stepped out of line, I told the guy making a meal that they need to clean. This is not dirty from today, this is buildup dirt. And the health department is closed! I'll try Monday. If you are here are got sick, i wouldn't be surprised. I hate to give up a free meal, but it's gonna end up in the commode anyway. read more

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When the Brisket comes around you shouldn't slow down coming to Freebirds. I love the monster burritos and the staff here is always so kind. Even when they are busy the staff works hard to get to every customer with speed and care. read more

Extremely disappointed, use to be one of my favorite places years ago. The last time I came they didn't have ice so I left before buying g lunch because I was craving ice tea. A month latter and I drove out of my way to get lunch here, and still no ice. must be a joke, what kind of restaurant is without ice for weeks? This is sad, I won't be back. The quality of food is not expectable, Iv had better flavor from Taco Bell. And I'm not paying g 12$ for another cold flavorless burrito. I'd have been justified to ask for my money back. Y'all won't see me again. Better get your stuff together before it's too late. read more

Just left this place and got to figure out which one is chicken with no names on it. Didn't like the taste read more

Freebirds World Burrito - I had to open all the 4 burritos to see which one is chicken - Tex-Mex Near Me - Hurst, Texas

Didn't even get food. Walked in, was greeted, and that was it. I'm really disappointed with how my expectations were set due to all the nice reviews, however I was met with an underwhelming experience. We weren't asked if we were ready to order or knew what we wanted. It was a "hello" and that was all. Not to mention that the food was looking old and dry with several flies lurking and at least enjoying the food. I understand today is a holiday weekend, but it was just sad. Maybe I'll try again another day when it's more busy but for today, it was a bummer. read more

Oh my considering the fact I love burritos and go to OTHER ACTUAL authentic burrito places a lot, this place is beyond below my scale. They don't grill the burrito like the real burrito restaurants. Also my main thing was the fact that I paid a lot of money for a TINY BURRITO. Matter of fact I paid the same price I do for the gigantic burritos I get at the real burrito spots. I don't usually do many reviews but this place really got on my nerves last night. My burrito was so small I tasted mostly the flour tortilla wrap because they failed to put much of any ingredients inside of it. I WILL NOT EVER BE BUYING ANYTHING ELSE FROM THESE PEOPLE. On top of that the extra I paid for potatoes to be put in my burrito went down the drain because the potatoes were hard / over cooked....THIS PLACE IS A BIG NO FOR ME ! STAY AWAY FROM HERE GUYS THERE ARE PLENTY OF PLACES FOR YOU TO GET YOUR MONEYS WORTH! read more

I had the monster steak burrito. First time ever trying and I truly tried it because I was craving a big burrito. They absolutely scratched that itch for me. The steak was tender and all the ingredients mashed very well together. The spicy tortilla and the creamy jalapeño sauce blended well with each other. Didn't really taste the queso, so that was just an extra charge but other than that, it's a great burrito. Bigger portions than Chipotle and very much healthier. read more

Freebirds World Burrito - Tex-Mex Near Me - Hurst, Texas

The food is bland the service is very meh and then also they are expensive $35 for 2 crappy burritos and then they want a tip . I'll never go back. I wish I would have just got Taco Bell read more

This spot is our second favorite Freebirds location. They've done a great job with pickup orders during the pandemic. Always made to order just the way we like it. I love that they have cauliflower rice now when we're on a keto binge. read more

Freebirds World Burrito - Seasoned Chicken Nachos - Tex-Mex Near Me - Hurst, Texas

Stood in line for 10 minutes waiting to order food watched multiple workers just prepare online orders ended up walking out and getting lunch at chipotle sadly. read more

If I could give zero stars I would. I knew I should have left once I came in and all the food being served looked unrecognizable. It tasted as bad as it looked. I couldn't even finish it and I am not the one to waste food. Will def not be going back! read more

Was getting hungry so I thought I would get me a salad. Good choice, friendly staff great service salad was made just like I wanted and they didn't skimp or over do anything like some places do. Everything was good and it hit the spot. read more

Freebirds World Burrito - Seasoned chicken Salad - Tex-Mex Near Me - Hurst, Texas

Tried for the 1st time. Never again. Fajita chicken over cooked Beans under cooked. Poorly wrapped. Fell apart as soon as I removed paper/foil wrap. Asked to cut in 1/2, when I placed my order online, to prevent burrito from falling apart. Didn't happen. Taste was just ok. $40 for two subpar items. We will never return. read more

I would never recommend this place. I just spent $30 on a burrito that was made incorrectly and it was nasty. The ingredients are such poor quality. Eating here for the first time ruined my day. read more

My mouth was on fire!!!! Just how I like it. Did an online order and I was perfect. I ordered a tempeh salad and a super monster carnitas burrito. The guy brought it out to my car bc I have two little ones in the back seat so nice of them. I didn't get the chocolate chip cookie only because I only get one when I feel that I deserve it. They are that good!! Deets below on my salad bowl. Btw, first time I had tempeh it's good and with the calabasitas(Mexican squash) I'm probably having this next time I did not miss the meat. Everything was fresh. Tempeh salad bowl Spring mix Cilantro rice Extra black beans Tomatillo sauce Habanero sauce Jack cheese mix Grilled veggies with the peppers and onions Corn salsa And pico I added they're hottest sauce to it with a heavy hand read more

Freebirds World Burrito - Tempeh salad - Tex-Mex Near Me - Hurst, Texas

I like to hit up this location for lunch and sometimes to get dinner to go. The staff is always nice and friendly. They have a good selection of items to make those delicious burritos. They even are coming out with a new vegan protein soon that I'm looking forward to trying. I always get the freebird size burrito. To me it's the perfect size. They do a great job filling it and rolling it so that you get a bit of everything in each bite. You should also join the loyalty program. You might as well earn free stuff since you're buying things anyway. read more

So we came in and there were three young ladies in here that probably worked here and were so unprofessional. My boyfriend had to wait for this young lady to make the two big burritos in the picture and one other one. how are you guys going to make your food First when we're paying for our food. So, there's a long line and one of the girls comes behind and starts smelling the food. Then, as people are trying to make the customers food. The young lady in the picture is going through making three meals for people, whereas the paying customers are waiting for their food and since they are coming close to closing there is not a lot of food left so you have a lady taking food from paying customers cutting the line, making big meals and stuff while we are still waiting for our food to get made. My boyfriend had to wait for her to get her mounds of rice and meat and beans just so That just that she can get her food first and you're not even paying for it three meals and the entire line had to wait for her to get her food make it make sense completely unacceptable. Very unprofessional, not even in uniform. Im sick of unprofessionalism and im sick of people not holding people accountable. Do better freebirds. read more

Freebirds World Burrito - Unprofessional - Tex-Mex Near Me - Hurst, Texas

This place used to be awesome. We would eat there once a week. Now, it's dirty, the food is overpriced and blah and it seems like everyone who works there is high. If you want a good burrito, just go down the street to Los Alberto's. Hurts to make this review. read more

Freebirds World Burrito - US Capital Rotunda - Tex-Mex Near Me - Hurst, Texas

Do not order here! I ordered a steak bowl 2 weeks ago and it was missing the steak. I ordered a veggie -guacamole bowl today and its missing the guac. I called for refunds and the first time they told me they would refund me-lies, never happened. I called today about missing guac and they got an attitude with me! I will be going back to chipotle as freebirds staff cant read! read more

I would definitely recommend this location of Freebirds, great customer service from Devin, with recommendations on different sauces for my meal, and you can tell that Dominique runs a really tight ship. Would definitely go back. read more

It started with slow service and food looked and tasted old and dried out. It was not their best day. I actually prefer this place over Chipotle, but another experience like this- we won't be back. read more

Chipotle want to be. Overpriced food that tastes meh... 20 for a burrito bowl.. mind you they said their brisket was an upcharge... so 1 Oz of brisket is a $5 upcharge... do yourself a favor and go across the street to the real deal... read more

I just wanted to share with the world ..how Freebirds gave me free meal ..After placing my order.I went to pay for my order and realized that my debit card was missing..Without any hesitation..the gentleman stated no worries..The food is on us today.. I was panicked and they saw how distraught I was and they end up blessing me by stating my meal was free..I love the burritos.I go once a.. week..They are so delicious and The food is always fresh..Thank you Freebird Staff at Pipeline in Hurst Tx..You guys rock!!!..You guys gave exceptional service with a smile.. #Customer for Life #Love you guys #Be safe & blessed.. Gail B. RICHLAND HILLS TX.. read more

Freebirds World Burrito - Freebirds 4 Life - Tex-Mex Near Me - Hurst, Texas

First time eating from Freebirds and I am a bit disappointed. Ordered via DoorDash and one of the items I ordered (burrito bowl) was a bit skimpy for $11 (including extra meat). I also ordered a kids steak burrito and a monster burrito. The contents in the bowl didn't fill half of the bowl. Looking through the owner pics...never mind that thought. Probably wouldn't order again, but glad to have had the experience of trying something new. Update: I received a call today (6-8-18) from Freebirds management providing an apology, explaining that my order was indeed skimpy (based on pic in review) and offering a free meal. I really appreciate the time taken to speak with me regarding the matter. Much respect! read more

Freebirds World Burrito - Tex-Mex Near Me - Hurst, Texas

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Not sure what happened here. This used to be our favorite spot for lunch but the fun homey vibe is just... gone. Very bland, sterile, and corporate feeling now and we had some other minor issues with our service that I won't bother with. Just really not vibing with this change. I'm sure we will be back, just not as often. :( read more

Place was dirty, all options were down to the last scoop, lettuce was brownBurrito Bowl

My son and I went to Freebirds for their Monster burritos. Maggie made my burrito perfectly. The meal was outstanding. But something more amazing occurred. While waiting in line, another customer was upset. The manager, David, worked to try and correct the situation. The angered customer was unwilling to be reasonable. David repeatedly apologized for the situation and eventually the customer left. We finished ordering and sat down to eat our Monster burritos. The upset customer returned. This truly concerned me. I watched intently for the safety of my son and myself. Once again, David worked with the man using a calm demeanor. Finally the man left. David has a gift for customer relations. He handled the awkward situation...twice. Thank you David for keeping the peace. read more

I would recommend to only order inside, not very quick on Togo orders tho took me 25 mins to get my food, I ordered online !

woo hoo!!! a freebirds near me!!!! I dont have to drive all the way to Arlington to get lunch anymore! I've been here three times since it's open and I always get hybrid beef burrito with mexican rice, black beans, jalepanos, corn, and a lot of the habanero sauce!!!! and best of all, its only 6 bucks to fill me up!!! :) read more

Grab chips and queso from here frequently as a side. Never again. Mid eating I pulled a long black hair out of the queso which is not my hair color read more

Freebirds World Burrito - Hair in the side of queso ... on the lid - Tex-Mex Near Me - Hurst, Texas

So here's what you get at Freebirds versus McBurrito (aka, Chipotle)--which in this case is literally just across the street: options. Some people like a lot of options. I personally made up this saying just the other day that goes "variety is the spice of life." It's a metaphor. That said, options don't necessarily make a place better. Yes, they have 3 kinds of tortilla. And their burritos come in different sizes. And they have sauces--although I'm not sure that BBQ sauce has any business being near a burrito. And they have nachos. And queso. And if that's what it takes to make or your dining partners happy, then go for it. The problem for me is that none of them are all that great. They're not bad. They're just not great. Whereas I love a lot of things at Chipotle. I think their chips taste fresh. I think their meats are flavorful, but not in a way that covers up the natural flavor of the meat. And I love their rice, their cheese, and their runny sour cream--which doesn't cost extra (as it does at Freebirds). If it's variety I crave, I go to Fuzzy's instead. Which is really easy since it seems like they've opened 45 new options in the Metroplex in the past 2 years. That's not to say that Freebirds is fine. Everything there is decent. And who doesn't like waiters who are obviously coached to be outgoing and friendly like Jennifer Aniston in "Office Space," but only if she had a nose ring? It's just that there is nothing that really stands out. Other than the decor/ambience, which seems like a corporate version of stoner meets early 90s alternative rock. And for the price (comparable to Chipotle), that's not even to bring me back that often on my own. read more

If u like chipotle...u will LOVE freebirds. Same concept, wayyyyyyy more options and who doesn't love options?!? I usually go for the salad bowl because I'm calorie and carb conscious (it'll pay off In the future) but hey...the ingredients are so delicious I promise u won't miss that tortilla :) its got the whole "build ur own" thing going on, so there's very little room for dissatisfaction here. U make ur way down the line selecting ingredients..I love and adore their black beans, some of the best I've ever had. Fresh pico, several different salsas, fajita veggies, queso fresco (mmm), shredded cheeses, 2 different types of rice, and the meats. The very best thing behind that glass is the roasted garlic..omg yesss gimme that now! Delish! Their food is always fresh and fully satisfying. Everyone that works here is really hip and trendy, think hippie meets surfer..i like it, and their attitudes match the vibe. Restaurant is clean and I like the higher volume music..it goes with the theme. I've never had a bad experience here. I knocked off a star strictly for price..its a little high for my liking, but that doesn't stop me from enjoying it occasionally :) read more

Freebirds World Burrito - Delicious salad bowl concoction. - Tex-Mex Near Me - Hurst, Texas

Wow! This place is so much better than Chipotle. The staff is super nice and didn't make me feel stupid while taking my time ordering as it was my first time there. We will be back especially on Sundays when our 'little monster' eats free. Delicious queso as well! read more

You're either a Chipotle fan or a Freebirds fan. I love Chipotle. I've been to this place a few times and it's alright, I guess. People can argue that there is a wider selection here, but I'd rather take a few good choices over a lot of mediocre choices. That's my story and I'm sticking to it! read more

I had a freebie from the Freebirds corporate people. Full disclosure, the freebie is based on a complaint about poor service. I've had this coupon for a while now, so I figured I'd give it another try. Went there at 1:25 PM or so on 9/15/2022. Once again, slow to the point of awful. No idea how they stay in business. Went across the street, literally, to Chipotle and was greeted and served in a couple minutes. If they gave me a store I'd refuse. Go somewhere else read more

Has the best burritos in the world, so great! thanks! First time i had been to Free birds i accidentally asked for a chipotle tortilla, the person helping me comically said you know you cant say chipoltle in a free birds, i had to sing im a little teapot in order to redeem myself and actually order a burrito for the discrace. it was so funny and seriously one of the best experiences i have ever had at a restaurant. thank you again for such great service and food! read more

Freebirds on pipeline is one of my favorite places to go to before a high school football game.. or when they sponsor a program at my daughters school.. or just anytime. The employees are always very friendly.. food is always GREAT!! Trey is the manager he always has a smile on his face when you walk in which you don't always find.. also he makes some pretty mean nachos if you ask my daughter. Thank you freebirds for being a great family restaurant. read more

i was excited to see a freebirds here, as i've eaten at other freebirds locations in other states and it was always a decent experience. however, at this location, the food was cold and tasted just so so. the whole restaurant was a disorganized mess - not sure what was happening, but a lot of furniture was stacked or pushed to the side, leaving little space to sit, and about 1/3 of the tables had some kind of partially filled meal kits on them that no one was working on. the drink station was a mess. the worker who helped us couldn't answer any of our questions about the plant based ingredient options. overall, not the greatest experience and there are definitely better freebirds locations to be found. read more