I love Freebirds' food, but the University Blvd. location in Round Rock was a mess today. I placed a mobile order at 11:45 for a noon pickup. At 12:15, it still hadn't even been started. Four other people were waiting for pickup orders, and not one of us was acknowledged by the staff. Meanwhile, the regular ordering line was empty, so I finally just went through the line, ordered the same burrito again, paid for a second one, and left before my original order was ever made. Thirty minutes for a mobile order that hadn't even been started--and zero communication from the staff--is pretty pathetic. Great food, Freebirds, but this location's pickup operation needs some serious work. read more

I visited this Freebirds for lunch. I absolutely love this place. I love building my own burrito and my own taco or my own bowl; And their prices are quite affordable too. Their food is always tasty and fresh. The service is always friendly and accurate they do get busy , so sometimes there's a wait, but it's well worth it. They have a very comfortable dining room and they also have tables outside so you can go ahead and bring your dog! The atmosphere is very positive and they play good music and the dining room is always clean. They have many fountain drinks and they have both sweetened and unsweetened tea. They have an app where you can earn points and get discounts on food. I love my app. I get discounts every time I go! read more

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Freebird's is great, this location is trash! Only two people in line ahead of me and took about 12 minutes to put in my order. The girl was completely incompetent and kept messing everything up. Was not good with people and not too bright to say the least. The toppings bins trays a mess and beans and meat, and various topping were spilling into others. I said forget it and just left. Terrible management and staff. Was honestly like a scene in Seinfeld. read more

Only 2 people in front of me and it took about 12 minutes for 2 simple burritos. I spent about 22 dollars for a monster burrito which is not worth the price. The rice was extremely dry and had no seasoning. Hardly any steak in my burrito as well. I hope this is just this location that is like this because they used to be a good place for burritos. read more

This place is so shrinkflated it's an actual laughable joke. The amount of food I just paid for could barely feed a 6 year old. But their meat scoops are tiny and they told me it's $3.50 per tiny scoop if I want extra meat. What an absolute joke. Texas' #1 Burrito my @$$, I've had better burritos at taco trucks. Horrendous and offensive read more

I got a monster bowl and it was pretty much a free bird bowl inside a monster size bowl. I bit into it and I got a nice chunk of brown paper bag as well as a huge half chunk of a whole avocado that was so rubbery it literally could not be chewed. Hardly any meat. Pretty shitty overall. Just won't come back every time I try after not coming for a long period of time I'm always let down again. The only thing I can rate 10/10 is disappointment. read more

Vegetarians beware. I ordered 2 vegetarian burritos and chips and received 1 steak burrito. It took me over 30 minutes to convince someone's supervisor that I shouldn't have to pay $20.45 to have chips (no guacamole or queso because they were going to be dipped in the burritos) delivered. The one burrito we received was literally the opposite of what i ordered. Wrong everything... but correct sticker on the outside. As someone who hasn't eaten steak in 15 years... this is a huge issue. I'm glad it so clearly was not what I ordered. ‍ read more

Freebirds World Burrito - what I ordered (the sticker on the burrito) - Mexican Near Me - Round Rock, Texas

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I am a huge fan of Freebirds, but this location is incredibly inconsistent. Weekday visits are typically good, but weekends are chaotic at best. The staff seems overwhelmed, they are perpetually out of product on the line, and they don't act at all motivated to do anything about it. I went in today, Sunday 4/26, just after 2:00 PM and ordered a burrito. As I told the young man which meat I wanted, I noticed it was empty. He didn't apologize. He didn't say it will take a few minutes. He simply began laughing. Then he paused and just stared at me as if waiting for me to make a different selection. I simply said never mind and left. I will continue to visit Freebirds, but never again at this location. read more

Bro I ordered the small burrito and they gave me the biggest thing ever I love them and they were so friendly

Got a bowl for lunch, Baljit helped me and loaded that thing up! sauce recommendation was on point too.

My kids pork quesadilla was cold, the cheese was NOT even melted. The pinto beans were also cold with no flavor and some were al dente. The only thing good from the kids meal was the boxed apple juice. read more

Freebirds World Burrito - Kids pork quesadilla - Mexican Near Me - Round Rock, Texas

Rob is a great addition! Great service great food we would love a Freebirds in east Austin! read more

Freebirds World Burrito - Mexican Near Me - Round Rock, Texas

Freebirds has gone way downhill. The quality of the food is so bland now and tiny. Monster burritos and bowls are tiny and lacking in ingredients. We used to make a Monster bowl stretch for a few meals and now the containers are so empty read more

I went back Right at opening Employees get 4 stars Food just a three Food really has gone down hill I guess I'm over FB for good now We had a good run over 20 years read more

There is a consistent difference between this location and Parmer. Parmer wins. I wish I had taken a picture but my child had already finished it. The kids meals at this location are so tiny that even a three-year-old would be hungry. I have a small six year old, who eats like a bird. He never finishes anything because he's just a small eater. He ate his avocado bean and cheese burrito in three bites and was still very hungry. I don't understand how someone could make a kids meal this small. It was about 2.5 inches long and 1.5 inches across. Literally 3 bites. We swung by Taco Bell on our way home and got him another bean and cheese burrito. No complaints on my salad. read more

Oh my goodness, gross and inedible. I will not go back this place. It used to be something. Slow service was the best thing about the place. Reusing dirty assembly trays. Employees phones on the food line. Undercooked beans, old hard rice, disgusting meat is what i had. Ate two bites and put the rest in the trash. Not recommended. Freebirds do better or close this place down.​ Maybe if you close Cabo Bob's can open here. read more

I've been going to this Freebirds for many years now but have been going less and less over the past few years. Today was the last time I'll go to this restaurant. I always get the same monster burrito and today was ridiculous. 1 scoop of rice Less than 1 scoop of refried beans 1 scoop of protein That's when I asked if I'm getting the monster burrito. She says yes and I ask if I scoop is the correct portion. She shoots me an angry look and puts another 1/3 scoop. The line was long so I continue with my order Over 16 dollars with tip. Never again read more

Was my fiancé and my first time today, after about an hr her stomach started hurting and she's thrown up 3x. Tried calling to talk to a manager about her getting food poisoning from the round rock location and the phone # doesn't even work, very frustrating and a bad experience for sure. Will not be going back ever again. read more

Chris did a wonderful job taking my order and was very welcoming! The food was great, though the white rice could be cooked a little more. I will definitely be coming here again! :) read more

Service was good, Chris did a very good job with customer service and helping me out. will definitely come here again. Thank you Chris!

Been awhile since we ordered anything from Freebirds. Ordered tonight and things have changed, and not for the better. The steak was small pieces, about the size of a black bean, and not a huge amount. The Freebird is no longer the same size and is now more Freebird lite size. The single cheapest ingredient, lettuce, was very sparse along with the rest of the ingredients. It tasted good, but the "More bang for your burrito" was definitely not accurate. Purely speculation, but since covid smaller sizes, marginal pricing increase. Not a great value, especially when compared to the past 20 plus years. read more

It was my family's first time at this location and Dylan made the experience so special! I shall return.

I spent over $20 for a monster burrito and it was so small. There was a time when Freebirds stood out for burritos for the price, and quality of the food, and this left me disappointed. read more

if u want a correct quick and not stale chips stay away employees dont greet you or have online orders ready and then make ur food wrong read more

This is my second time here. The portions are so small. The staff has no smile and energy. Ordered the white meat burrito bowl, they were almost out of it they didn't even bother to refill and give me a full portion. Not coming here again. And they charge extra for four cream read more

Freebirds World Burrito - menu and prices - Mexican Near Me - Round Rock, Texas

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Food was good. However, reasons for the low star rating... Cashier tried charging $20 for a burrito that was $9 with two extras. When I pointed it out, no apology, just suddenly changed the price to $13. Tables had not been cleaned, trash was over flowing, and a used bandaid was on the drink island. We will not be returning to this location. read more

It's Freebirds, take it or leave it. I have been here many times just like many other Texans. Today, I ordered the monster burrito and a kids meal. The chicken for monster burrito was a bit dry and the salsa for the burrito lacked any depth. I'm not sure if this was an off day for this eatery, but please do better! "That's all, folks!" - Porky Pig read more

Freebirds World Burrito - Monster Burrito *chicken* - Mexican Near Me - Round Rock, Texas

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Visited Freebirds after around 4 years. I distinctively remember the other place having a motorbike hanging off the roof and the sauce dispenser that looked like a bike handle. Maybe it was just that location or maybe they discontinued that due to Covid. This place was simple with indoor and outdoor seating. The food is as good as always. Plenty of options to choose from. Freebirds gets compared to Chipotle a lot. So here is my take. I loved the various size options Freebirds has. They have fried potatoes as toppings which are not available in Chipotle. In general there are more toppings in Freebirds. Also, they have a lot of sauce options. Freebirds is a dollar or two more than Chipotle but the quantity is also more. So the overall price is almost the same. I don't have any strong suggestions on either of them. Both are good in their own ways. read more

Freebirds World Burrito - Vegetarian bowl - Mexican Near Me - Round Rock, Texas

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The employees have a I don't care attitude and they rush you and interrupt you and talk too fast can't even tell what they're asking me what I want. It said kids eat free on the door but then they rang it up as charged. The guy was annoyed he had to remove it. And the worst part is they didn't cook the steak AT ALL it was RAW. I said no I don't want that it's raw and they took the whole pan to the back to cook again. Scary hope I don't get food poisoning. read more

Like chipotle but not (first time going n I feel like I cheated on chipotle) Inside: fun n open Customer service: I felt very very rushed even though we were the only one In line Food : the food that was displayed on the bar didn't look very fresh and had been sitting for a bit (it was 2pm) I got a - chicken bowl (chicken had good flavor but a lot of fat) - Queso (queso was like Taco Bell's but thicker and some pico thrown in) Chips- meh Price : fair considering the other places u can get a bowl As far as going back not to sure but the burritos looked ginormous so I might want to go for that and give it another try Parking : easy to park n leave read more

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We came here because we were really hungry and the Asian place across the way was taking online orders only and only one guy cooking. We ordered two chicken burritos... this place has the same ordering system as Chipotle but the similarities end there. The burros on on the small side. After eating the Burro, my daughter and I talked about the total lack of flavor. The best part of this burrito was the tortilla... chicken was flavorless, the veggies seemed steamed and limp... no char on anything... we won't be back... we should have just driven two More exits down the road to chipotle... read more

I ordered ground beef nachos and they didn't even give me the ground beef! My other toppings are Iike half assed. They hardly put anything on them read more

They weren't kidding when they said monster size burrito. If I had to guess, I would say it's about 12 inches long and 6 inches thick. Perfect size. This was my first time at Freebirds. I got the Carnitas Freebird Burrito in monster size and the flavor was decent. It wasn't as seasoned as I was hoping for. The meat and the vegetables were pretty bland. Nevertheless, it still got eaten. This place is ok. Good, but generic. I wouldn't purposely go here, however I would go if it was suggested. read more

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Mainly want to give a huge shoutout to the shift lead or manager named John, young fellow with the glasses. Very respectful very quick paced when he took me and my son's order at that! He even was able to handle a quick situation that unfolded as he was ringing me up and it's those types of people, who deserve recognition. Our service workers do so much to provide the delicious fast food service we come seeking, so thank you John for knowing how to handle your team, deliver excellent customer service, all while serving hot fresh yummy food. 10/10, rare occasion when you have someone like that on the clock. People please, Appreciate your daily food service team!!! THANKS JOHN!! KEEP IT UP BUDDY! YOU ROCK!!! read more

We're Regular costumers at this location and we've noticed a decline in food quality, portions and costumer service. I.e. A Large order of chips & queso was less a quarter of a small bag, the freebirds chicken bowl had very little to no chicken (again the portions is not what it used to be.) The Weebird bowl (kids meal) was extremely lacking in size and chips are no longer added onto that meal. The employees seem to not care. They look absolutely miserable. I did speak to the manager and he stated that the portion sizes especially chips & queso has significantly become less months back. Unfortunately we won't return. read more

Two weeks in. Row, employees seem so unhappy. No energy and not your normal experience. Food is good, but experience has been bad. read more

Save your time and money. This place has gone so far downhill it should be closed. I will be reporting this location to the County Health Department. Employees working the line were observed scratching their heads/hair and faces with gloves on while preparing food. Sharpie markings on the foil wrappers were bleeding through onto the tortillas. Employee was observed loading ice into ice machines with buckets placed on dirty floor. The dining area was unclean. Our burritos were stone cold. I didn't bother eating mine. Yuck. read more

Freebirds World Burrito - Lid of ice machine left on dirty floor. - Mexican Near Me - Round Rock, Texas

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What happened with Freebirds? We returned after a while and the food doesn't have flavor. We ordered pork and no flavor. Removed the self serve salsas. Service was good but food lost it's value read more

Burritos... cant mess them up can't deny the way they make you feel! Freebirds takes the cake for an amazing burrito! Not only is it made in front of you but they actually mix the ingredients up so you're not taking a bite of rice then a bite of everything else! The cayenne pepper wrap is a must, I threw in tortilla strips for a crunch and definitely didn't disappoint! You looking for that fire add the habanero sauce guaranteed to light you up!! Appreciate the phatty burrito and making it with love and precision!! Sorry no pics .... Smashed it!!! read more

I wish I had a better experience for my first time with freebirds. Let's start off with the chips and salsa. The chips were great. They had a nice crunch and weren't overly greasy. The salsa, however, was awful. I don't know who decided that it needed a dozen lemons or limes in it, but it was a horrible choice. I didn't make it past 3 chips before putting the lid back on. Now for the burrito. I had such high expectations for this. I had heard such great things about this place from friends. I was so disappointed. My burrito was extremely dry. Not just from the lack of sauce but the chicken was dry as if it sat under a heat lamp all day. There was hardly any rice but it had tons of pico de gallo. However the pico tasted very old. And I ordered the monster burrito. In what world is a burrito $20 and not filling? I will not be ordering from Freebirds again. Very disappointing. read more