Whatever you do don't use this Watkins plumbing service located at 12 Lynbrook NY 11563. The…read moretechnician Melvin came out looked at my water heater and spoke with the warranty for my water heater stated the gas burner, thermocouple needed to be replaced. He advised me to replace the parts when they arrive would be $610. I paid him $310 beware of the $85 ploy for diagnosis its not true when you request a refund because I wasn't going to let him put the parts on was advised to contact the agency and speak with a manager. I called a few times spoke to someone name Bruno who advised me that he would have a manager call me back no one ever did. I called today 10/25/25 spoke with someone name Mya who stated she was the manager and I wasn't getting a refund because he diagnosis the problem and was very rude and disrespectful in her demeanor and tone. I didn't appreciate being spoken to like that especially after I was rip off. Buyers beware don't contact this Watkins plumbing service at 12 LYNBROOK NY.

I had a bad experience with this company. No work done. $250 just for the visit. I needed the…read morework so had to pay a private plumber. Just a rip off all around. Look elsewhere.

First, if you hire Chris, be sure to have cash on hand or in the bank to cover the cost. He doesn't…read moretake credit cards as folks have burned him in the past, filing fraud charges with the card companies to get out of paying after he's done the hard work. He deserves to be paid! I had a leak in the basement of my parents' two-family house that I couldn't sort out. They're gone, but I'm still in the upstairs apartment. Kept finding puddles when I'd go down for laundry. Intrepidus responded to my Yelp request and arrived that evening. Chris worked from 6 until 11pm fixing the hole coming from my parents' bathroom. Great job!

Pilot light went out on our Boiler on Sunday evening, called Intrepidus and they were able to come…read moreby to look into the issue. Chris was able to complete the repair very quickly and my heat was up and running in no time. Appreciate the quick response and fair price. Thanks again.

Very satisfied with the work done. He is very professional, helpful and kind. Job was done fast and…read morenot messy at all.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

I was prepping the laundry room for a new washing machine and noticed the water valves were leaking…read morewhen I tried to close them. Did a quick Google search and found John, who had an amazing number of five star reviews. I called, and he said he'd be here in an hour!! Friendly, professional, job well done all at a reasonable price. I have had a lot of maintenance folks in the house over the decades I've been here - John is in the top one percent. Like others have mentioned, I now have a new plumber!

Trustworthy, knowledgeable, fair pricing... and fixed everything (prior plumber could not figure…read moreout). He's amazing and I will never call another plumber from now on!!!

Called Keith because of clogged drain and leak issue and he sent someone right away, a nice guy…read morenamed Fernando. Issue was taken care of efficiently and cleaned up afterwards. Fair price. Would definitely use again..

Keith and his team came again today on short notice to fix a leaky tub. Exceptional work and price…read more Beyond honest trustworthy and reliable.

Helped to repair a leaking faucet and clogged drain in our bathroom. Mauricio responded via Yelp…read morequickly, showed up the next day. Repaired and worked neatly; and charged us a very reasonable price. Will definitely call again for any plumbing needs. Thank you!

Mauricio was a joy to work with. He provided fast, great service. He's knowledgeable, came in to…read moreassess for a sink placement, was extremely flexible with my chaotic asks and came back immediately to set up. He also cleans up behind himself and is really big on safety. Definitely my go to plumber from now on

Reliable, professional and knowledgeable. They make you feel like you are the only customer during…read morethe job. I was having a problem with a sink backing up and no other plumber could resolve it. Everyone snaked it and left. Plumbwell thoroughly researched the issues and stayed until the issue was resolved. Turned out the sink wasn't the issue. They came on their scheduled time. Jack and Andrew (brothers) were pleasant and honest. They gave me a cost estimate before they started the job. Very Reasonable Prices. It took over 3 hours to research and repair and they were determined to resolve the problem. They were neat and cleaned up everything before they left. I highly recommend PLUMBWELL. It's hard to find a plumber to call, especially in an emergency. They were helpful from my first phone. Understood my urgency, explained their schedule and was able to fit me in the next day. They do all plumbing services, Installs and repairs. Give them a call.

We had a leak in our bathroom sink. Plumbwell sent their plumber and he made it out like our whole…read moresink was broken. Plumbwell gave us an estimate for $1200 for the repair. This was astronomically high in our opinion. We got another plumber to look at it and he fixed the leak within 30 minutes and it only cost us $350. HUGE price difference! Companies like Plumbwell seem to be in the business of up selling and price gouging. Needless to say, we will not be calling them ever again. The only positive thing about this company would be the secretaries who answer the phones. Quite lovely people.