10/10 easy, fast, stress-free and fun experience buying a used car with Duran. Scheduled the test…read moredrive, came out and verified that the car was in great condition, and completed the purchase in a couple of hours. Duran and all the other staff made the purchase a great experience-- this is the only way to buy a car going forward.

BUYER BEWARE: "CarMax Certified" Truck Failed in Hours, Leaving Me Out $27k Cash…read more I purchased a "CarMax Certified" 2022 Nissan Frontier (48,000 miles | VIN: 1N6ED1EKXNN614393) from the Clackamas location for over $27k IN CASH, expecting a reliable vehicle for my family and business. Our salesperson, Ian, was professional and great to work with, but the confidence ended less than two hours later. While driving home over the Oregon Coast Range with my 7-year-old daughter, the transmission began slipping, hesitating, and violently jerking forward at highway speeds. A local mechanic inspected it, and Nissan later confirmed a major transmission failure. Worse, Nissan found clear evidence that the transmission had been previously tampered with, removing the factory warranty coverage and throwing responsibility entirely back onto CarMax. The Corporate Runaround: Instead of standing behind their "certified" vehicle, CarMax has subjected me to a week of exhausting escalation and dodging: Service Manager John (Beaverton): Has held the truck for 6 days without providing a diagnosis. He doesn't return calls, ignores Nissan's service department, and literally laughed at the mechanical failure. Operations Manager Elliot: Recited a rigid corporate script to explain why he won't help. General Manager Eugene (Clackamas):Friendly enough, but completely lacks the authority to resolve the issue. The "Solutions" Offered: CarMax has verbally offered completely unacceptable options, refusing to put any of their extensions or promises in writing: 1. A sketchy repair: Forcing me to accept a truck with a known history of tampering, zero Nissan powertrain warranty, and a used/rebuilt LKQ transmission (which Nissan mechanics advised is a dangerous long-term solution). CarMax refused to include a MaxCare warranty to offset this massive risk. 2. An indefinite replacement search:Waiting forever for them to source a truck from across the country, while expecting *me* to pay the shipping costs for their failure. They refuse to do a fair price exchange for comparable trucks already available locally. 3. The Refund Trap: They told me it will take up to 10 days just to get my cash back. The Bottom Line: Vehicles break, but the way CarMax handles it is the real nightmare. Because they are holding onto my $27,000 cash for over a week, I am physically trapped without transportation and completely blocked from buying a reasonable replacement vehicle elsewhere. They gave me a small SUV rental that doesn't fit my business needs, meaning I am actively losing work income every single day while they sit on my money. My Advice: Do not trust Carmax. I thought I bought peace of mind; instead, I bought a $27k project, a week-long fight, and a complete loss of my transportation and livelihood.

I bought the car with better offer than everywhere else…read more Artur explained everything, gave me good deal

Great Experience, didn't feel rushed. Took the time to explain everything thoroughly. Will…read moredefinitely recommend!!!

My wife has been looking and dreaming about owning an EV Bolt for well over a couple years. One…read morenight we were on a date night and I was like let's go test drive one on a whim. She got excited. We looked up some on carguru and Platt came up in our search. Their place was few miles down the road so we went down thinking we'd be turned away. Peter was more than happy to accommodate. He let us test drive a couple different models including a Bolt. It really opened our eyes to these vehicles. He talked with us after the test drives and was happy to answer questions, give advice and info on all types of EV's (this was after close mind you). We weren't quite ready to purchase a car yet so we left. Peter's non-pushy attitude and kindness stuck with us. About two months later we decided to pull the trigger. I couldn't think of any other place to look for an EV. We had a list of options we wanted and Peter accommodated us and pulled a bunch of cars from their list. We test drove a couple AWD Nissan Aryia Engage+ e-4orce and really liked them. We went ahead and purchased one. It was a lease return with 15k miles. The EV was in great condition and the price was right. They were generous with our trade in and all the paperwork was very swift. I think we were out of there in under 2 hours. We highly recommend Platt Auto if interested in an used EV. You wont be sorry. They have a lot of different models to choose from.

These folks are worth buying from! I've bought both of my used EVs at great prices. And anytime I…read morehad a concern or question they were quick to address it and do what they could to help. Since I live in Portland where businesses tend to be sharky, I can't say how much I appreciate Platt's down-to-earth approach. Mike was the latest person to go out of his way for me there. But the team members have all been awesome.

These guys helped me do a couple pre-purchase inspections and knew right away that the trucks I had…read morein mind were not worth the investment. It was super helpful to have these guys give me straight and honest opinions. We took our Honda Pilot here for repairs and they did a fantastic job of being transparent and honest. They gave us a detailed breakdown of the issues that needed to be addressed and fixed it up in a timely manner.

I was recently listening to 99.5 on the radio and I heard a commercial for Tim's automotive care…read more There was a catchy song, It was informative and not annoying, there was a real voice instead of those annoying ai ones, If I ever needed automotive care off of highway 209 in Clacamas I would be going there.

Car sales person Cassie Michaud and finance officer Teona Boyer are top notch in their occupation…read more They listen to clients, help to fulfill the client's needs in the most helpful, efficient and friendly way. The future of car sales by handling everything online is so much more convenient which carvava is proving as effective tools to the old model of in person car sales and financing. Cassie Michaud and Teona Boyer were able to help me by doing everything online and by phone. I highly recommend asking for them in person, when you need to go looking for a reliable Toyota vehicle.

Toyota of Gladstone makes car buying stress free (and even fun!)…read more I had an outstanding experience at Toyota of Gladstone. Darren Matthews (General Sales Manager) set a professional, customer first tone, and Ricardo Lopez (Sales Representative) went above and beyond to make my Toyota GR86 purchase enjoyable and stress free. He was knowledgeable, patient, and truly listened to my needs. Teona Boyer (Finance Manager) made the financing process smooth, transparent, and even fun. This team delivers exactly what buyers want: fair pricing, honest sales, and excellent customer service. If you are shopping for a new or used Toyota near Portland or Southwest Washington, Toyota of Gladstone is the dealership you can trust.

I've been looking for a very specific Tesla and one showed up at City Auto, a few-hour drive from…read morewhere I live (near Seattle). I called them ahead of time to ask for a quote on my trade-in. They gave me the quote and confirmed there were no hidden fees. I was fully expecting to get jerked around in some way, but the transaction went super smoothly. They gave me exactly what they quoted me for my trade-in. The car was exactly as described. It did turn out there was a fee they had forgotten about, but they raised the amount of my trade-in so that they covered the fee. City auto did the titling paperwork for me and that all went fine. We love our car and were happy with our transaction. One note: they were low staffed on the Sunday evening we arrived due to illness, so it did take a little while to get through everything.

Con men. Pushy, act like they really care but only care about them selves. This place is why car…read moredealer get a bad name. Don't go there . Rip off

Ruby motors is a great family owned and operated dealership. I wouldn't hesitate to recommend them…read moreas it was a very low pressure and respectful experience. All of their cars are in very good condition and they have a great selection of cars.

Nice family owned dealership. Great feeling to do business with a locally owned company. Friendly,…read morelow key and good products. The owners and personnel are respectful and professional. Always keep in mind a used car, unless it's a show car, is never going to be a perfect car. Thank you Ruby motors for going the extra miles!