Our AC recently went out and this company was recommended by someone we knew. We reached out and they quickly came out and identified the issue. (Blower Motor was out) Bailey did an excellent job explaining the issue and discussing the next steps. The communication was good throughout the entire process and once we were ready to move forward with a repair, the appointment was scheduled within a couple of business days. Overall we had a great experience and are planning to continue using this company for our yearly maintenance checks. read more

Ripped me off for $2040. And tried to get another $1000 to "fix" it again. Had someone else fix the problem properly for $1087. Leak detection and140-a freon. read more

Huge thanks to Bailey for squeezing me in today! I got home from vacation to find an exhaust vent that's near my air handler dripping water. I was worried the drip pan was spilling over and what else might be wrong. Texted Bailey at 7am and he was at my house with one of his teammates by 10am! Luckily an easy fix - blow out all the debris and tell me to change my air filters more often - all for a reasonable price! This company will definitely be my go to from now on for anything HVAC. read more

I made an appt to have Ben come out to do a check up on my A/C unit. The Appt was set between 11 and 1pm. Ben was here for about 30 min. Ben was and always has been professional and courteous. The price for a checkup was very affordable. I purchased my brand-new A/C unit back in June 2019. Before that I met Bens's dad through a networking marketing event. I dealt with him as well. He was professional and courteous as well. I referred my brother to Fresh Breeze. I trust them to get the job done right the first and at an affordable price. Ben is very knowledgeable and gives great tips , so that my A/C unit runs at an optimal level. Thank you , Matt read more

My upstairs AC went out and I scheduled these guys to come check it out. Appointment was for 7am and they arrived around 7:20. My wife greets the two men and shows them the AC units out back. I come downstairs to get my coffee and one of the techs walks into my house through my back door without knocking, finds my wife and starts talking to her. I introduce myself for the first time, he seemed surprised to see me, and quickly went out back again. 10 minutes later, the other tech knocks on my front door and instantly opens it and starts to walk in saying "Is it ok if I come in?". From the other room I yell "NO!" And I have to explain to both men that is not ok to just walk into people's homes. They need to knock or ring the doorbell and then WAIT until a homeowner answers the door and invites you in. This is not your house and you are not free to walk in and out as if it is your house. This is your first time to my house, I don't know you. You have not been hired yet. Show some manner and show some respect. read more

Fresh Breeze Heating and Cooling - After firing these techs for lack of manners, this is what they text - Heating & Air Conditioning/HVAC Near Me - Mesa, Arizona

Ben is the best.(480) 251-1222.If you even need an honest, straightforward, no BS, AC guy that will be there when you need it, and give you the best possible deal to fix look at or replace your AC, call (480) 251-1222 for Ben at Fresh Breeze! He and his crew have taken amazing care of my neighbors and I for years and if I needed him for even a thermostat question would respond and be here within minutes. Excellent service and unbeatable pricing. I asked him some questions about a specialty thermostat, he said I will take care of it, came right over and installed a new one. Everytime I've referred anyone to him, they are immediately thankful for the unbeatable price and service. Call Ben on his cell(480) 251-1222. read more

Ben is amazing!! We had tenants move into our house today and said the A/C wasn't cooling properly. A friend referred us to Fresh Breeze. We called Ben, and even though he was on his way home he turned around and stopped at our house. He checked the system and charged the A/C with freon. What amazing service!! Thank you so much! We'll recommend him to everyone! Honest and amazing service. read more

My air conditioning went out on Friday in the middle of the summer of scorching hot temperatures. Ben, came over and he was able to replace my unit the next day - excellent service! read more

My AC went out in the heat of summer and it was HOT inside the house to say the least. I called Fresh Breeze and they came out right away and gave me a diagnosis of the problems and outlined my repair options. Bailey was very professional and gave me my options along with his recommendations, in terms that made sense to me as an average Joe... After we agreed on a repair plan, he quickly got to work and we were blowing cool air once again! I know that this service call was just a band-aid to get through this summer but I know who I will be calling when I am ready to replace my 15 year old unit before the summer of 2025!!! HIGHLY RECOMMEND!!! read more

Absolutely amazing!! Came home from a trip and my AC was out. After calling a handful of places, I was worried there wouldn't be a same day solution. I got ahold of Ben and while he mentioned he was swamped for the day, he said he'd try and make it out. Thankfully he found the time to fit me into his schedule, and had my AC up and running in no time. read more

My AC went out the Thursday before Memorial Day weekend. I called Ideal and they came out early the next morning to help me. Everyone was so kind and helpful I would highly recommend them. read more

This may be the easiest 5 star rating I've given! My AC went out last night around midnight (on one of the hottest evenings of the year - 114 yesterday and supposed to be at least 114 today). I called these guys 1st thing this morning to see when the earliest someone could drop by and look at my system. Ben said he had an install to do this morning, but he'd at least get to me early afternoon. A little after 10 am, Bailey (from Fresh Breeze) called and asked if it was OK if he could come right over - 10 minutes later he's knocking at my door. Bailey introduced himself, asked me a littler about my AC problem then looked quickly at my blower unit inside. He "guessed" it was the run capacitor, but he was going to check my outside unit to confirm. 15 minutes later, he knocked on my door and said everything is fixed and it should be running fine :-) After he verified everything was good, he said he validated my run cap was bad, called Goodman (who made the unit) and confirmed that both parts and labor were covered under warranty (even though I DID NOT buy my system from Fresh Breeze), replaced the run cap and said everything is covered! 2 minutes later he was gone! I went from NO AC on one of the hottest days of the year to a nice, cooling system in about 30 minutes (and only a couple hours after I called them) all at no money out of my pocket! Amazing. Bought my original system from Goettl, but they won't even take care of their own customers under warranty without an appointment that usually is at least a week out, but Fresh Breeze rocks and these guys will get all my future work and they'll be the guys I share with my neighbors! Excellent customer service guys - thanks! read more

Ben and his team are life savers! Ben was able to get me the specific HVAC system I wanted at a price that no other company could match, AND get it installed within 2 days. I was under the gun to get my HVAC replaced as we were approaching outside temps over 110 and could have easily spent thousands of dollars more with another company. Ben and his team were honest and courteous. I will continue to use Fresh Breeze for all my future HVAC needs. I highly recommend this company. read more

I'm updating my review to 6 stars! (If I could!) I don't have enough words to express my gratitude to Fresh Breeze! I know my unit is not great, it's a commercial building which I lease so I'm really hoping to not have to replace it... so needless to say Ben has been out to service my business last year. This year, the AC goes out and I frantically call Ben. Him and his worker come ASAP. They're clean, professional, friendly and personable. They get my unit working while I sit in my business scared of the bill. Ben walks in after the unit kicks on and I brace myself for the damage. He greets me with a smile and says "well, we got it working. And even better, it was my mistake last year". I'm like um what. It's worked fine for over 12 months. He says "yup, you're all set for today, I've fixed the problem and you're good to go". (With some other AC mumble jumble that I don't understand, or maybe I was in shock). What an honest business man!!! He could've easily charged me, but instead chose to be honest and eat the bill!! Thank you Ben and Fresh Breeze! You'll be my go-to HVAC company for as long as you're around!!! read more

Called to schedule an appt. on my ac unit and was told they'd be out same day and that they'd call to let me know when they were on their way. Sat and waited until 7pm and texted the technician again. Said they were stuck in Phoenix and that they'd call when on their way. I told them to not come since it was getting late and asked if I could reschedule for another day and got no response. Decided to go with another company that was more responsive, even after Fresh Breeze was referred to me. read more

Fresh Breeze is the best AC/heating company I have ever worked with. They are very knowledgeable, and actually will answer their phone. He is honest and will help you save money when he can. Ben has helped many of my clients, friends and my family... I highly recommend them for all your AC/Heating needs...make the call to him and you will be so glad you did! read more

I'm a single mother of 4 and just bought this home. I woke up at 3am to the sound of water leaking onto my carpet (coming from my smoke detector of all places). I got up in the attic and noticed the air conditioner unit had a small leak. I emptied the drip pan that was overflowing to buy time before I could get someone out to look at the issue. I called Tate and told him I thought the pipes were clogged and needed to be snaked. He had Ben come over SAME DAY and got it taken care of. Come to find out, it wasn't clogged pipes but it was draining uphill. Both Tate and Ben explained how things work and answered all my questions. What EXCELLENT customer service!!! I will for sure be using Fresh Breeze in the future for any of my A/C issues and I will be reccomending them to all my family and friends. read more

Seriously love these guys! Our air conditioner totally stopped working! Called these guys! They arrived in less than an hour, after hours, and fixed my ac. Not only did they do this but they even gave me tips to prevent future problems. Their prices were beyond fair and I know I will utilize their services again. read more

I was out of town when I found out that the AC to the upstairs had stopped blowing cold air. Ben was referred to us and even though he was swamped, he made time to check it out. The upstairs was registering temps up to 99 degrees making it unsafe to sleep. Ben replaced the failed motor and we have a comfortable house again. I appreciate that we were able to repair vs replace the unit. Thanks Ben! read more

Love Fresh Breeze! I have been using this company for 5 years as a current home owner. I am always amazed how honest and reliable they are. They never try to upselll me they always fix the problem when needed. I switched to fresh breeze when a big name company came out to my rental 5 years ago and told me I needed a new unit. Fresh Breeze fixed the problem and I have used them ever since. On my rental properties they service they prepare me on my older units when they think it might be time to change them out because of age and how they perform but never try to sell me. I like that they are thinking what's best for me and giving me a heads up so I can be prepared. Ben and his technician Bailey are the best !! Thank you read more

Ben is awesome! He is funny, professional, and HONEST! When we were selling our house last year, we needed to have our AC unit checked as part of the home inspection. The first guy that came out from a big name company said we needed $1400 in repairs. We wanted a second opinion and called Ben who was recommended by our realtor- he said there was nothing wrong with the unit. Knowing our situation, he could've said that we needed work and bargained with us on price but he told us the truth. So, of course we called him to take a look at our system in our new home, as we spent the better part of last summer sweating it out in our living room. Why we didn't call him then I don't know. Anyway, he takes a look and our vent was closed- boy, did we feel stupid! But again, he totally could have made up some reason to say we needed a split unit to make some money off of us but thankfully, he is an honest business man. We will always use him and his company in the future! read more

I woke up this morning with a dreadfully loud noise coming from outside ac unit then the outside fan stopped working. I googled possible problems "the louder the noises, the more serious the problem usually" I have a very old unit so was preparing for the worse......Ben came by and diagnosed and fixed a pipe obstructing the blades. Despite clearly being in high demand(and I was ten minutes late meeting him), he only charged me $40 total. I am stunned and very happy!!! read more

This company is the best. They are honest and don't try to sell you things like those big companies do. They respond quickly and they have great prices. read more

I have worked with Tate and Ben for years now. Ben checked out my AC unit after another company (from my home warranty) told me I needed some expensive special cleaning on my coils. Ben looked at my system top to bottom, no in depth cleaning was necessary. He even went into the attic and cleaned out the pea trap. The company the home warranty sent out did not even check the attic. They are priced lower then most places and do not upsell you BS services that you do not need. read more

Tate and Ben are very honest, trustworthy and charge a fair price. I've called on them multiple times now and they are always punctual and do an excellent job. They take the time to explain and/or show you what the problem is. Thank you! read more

We have been a long time customer of another AC company and every year we have become less and less happy with them. I called Fresh Breeze and spoke to the owner, Ben. He was a delight to talk to on the phone and when he came out we fell in love with him. He seems like a very honest person with reasonable prices. We have found ourselves a new AC company and I am sure we will be a long time customer with Fresh Breeze. read more

From start to finish their team did a fantastic job and helped me out in a bind. I recently purchased my home and in mid summer noticed significant air circulation and duct work issues throughout the house/attic. After trying a previously trusted local business and getting high quotes and poor recommendations, I decided to give a call to Fresh Breeze. From setting up the appointment, to getting a quote, to completing the work, these guys were all friendly and did quality work with no BS. Their quotes were lower and provided a couple of very sound recommendations that fixed the problem up for a good cost. And again, the job they did was quality work. I am very thankful I decided to give these guys a try. It is very tough to find an honest and helpful group that does quality work at reasonable cost, especially in the middle summer. These guys all provided service above and beyond during the busy season and I cannot thank them enough. Even if you have a regular AC business you use, give these guys a shot and see if they cant beat the service you have received in the past. read more

Just had Ben from Fresh Breeze come over to assist with getting heat in my house. He was very professional and proficient. He set expectations and stuck by his word. Inexpensive and reliable. I will highly recommend this company to everyone I know. Thanks Fresh Breeze! read more

I was referred to Freeze Breeze Heating and Cooling by a friend when I had A/C issues this weekend. My AC wasn't cooling properly. They came out and fixed the problem in a few hours from the time I called them. They didn't try sell me a new unit or up sale anything. They charged me a reasonable rate. They were very friendly and very professional to do business with. I would highly recommend them to anyone. Thank you for getting my A/C up and running on a hot day in a reasonable time. read more

I repaired a small corner of the roof on a rental property this morning. A big shout out to BEN of "Fresh Breeze A/C" for finding the damage while servicing the A/C unit. BEN HAD OUR BACK! read more

Ben was awesome! He came over quickly, assessed the problem with honesty and integrity- and made the repair for HUNDREDS of dollars less than the estimate from George Brazil! Use THIS company over a big name chain! read more

Ben with Fresh Breeze is knowledgable, kind, and quick to respond. He and his company installed everything we needed for an addition we built. The price was excellent and so was the work. Ben saw me struggling with a heavy load of shingles on the roof, and before I knew it, he was up on the roof moving the shingles for me. Talk about going above and beyond. He responds quickly and even came on his day off to make a minor repair. I highly recommend Fresh Breeze. read more

My unit was installed by Fresh Breeze in 2011 and the manufacturer of the unit was giving a 10 year parts AND labor warranty. This my second time I've had to call Fresh Breeze for repairs on the unit and you can be sure it will not be my last, even when the warranty runs out. They are professional, honest, fair, and prompt. I have there magnet card on my fridge and will not hesitate to use it whenever I have a problem with my HVAC unit. I highly recommend Fresh Breeze. read more

Very Happy to find Ben and Fresh Breeze. Honest, patient, explained everything, quick to respond, answered all of our questions and more. Our unit is almost 20 years old . . . I expected to hear that it was time to replace. Ben got us up and running! It's great to find a local, small business that does great work at a more than fair price and doesn't sell you on stuff you don't yet need! read more

I have used Ben 3 times to service my units and he is always professional and prompt. I had another quote to do some repairs and Ben was far cheaper. If you are looking for someone who is honest and will treat you right then Ben is your guy. read more