Michael visits us each year, and it is always a pleasure to work with him. He takes the time to clearly explain all available options--whether recharging or replacing units--and ensures we fully understand what will best meet our needs. As a family-owned business, they genuinely value their customers and consistently deliver high-quality service at a fair and reasonable price. read more

We have been using them since we moved in as they provide service for my parents home as well. They have done yearly checks here and replaced smaller items as they start to fail. My parents had a full new air conditioner experience with them and are very happy with the suggestions Evans provided and the price they paid. All in all calling and setting up an appointment is easy, dependable service, and they arrive in the time window they give you. This is my 7th year using them and I plan on keeping up with my yearly checks before the summer. read more

Evans did a service request one time years ago, the second time I tryed to schedule service the receptionist looked at her record and refused to help us, said we were not nice first time, well I don't know what she was talking about but thats life can't win them all right, I do remeber my wife was suffering breast cancer at the time so maybe we didn't smile enough I don't know But they keep sending me all this garbage mail trying to get our business Now I have had enough the the garbage they keep putting in my mail box so I will leave a neg feedback everytime from now on that I get this lousy companies advertisment inmy mail, SO STOP read more

Evans Air is the best! I have been with them for nearly 15 years and they have never let me down! Today, they extended their run of perfection. Our downstairs unit quit cooling in the middle of the afternoon yesterday and today by 11am they had us cool again. Honest, experts at a fair price! They TRULY ARE THE BEST!! read more

Recently Brian came out to replace the over-flow valve for my air conditioning unit. In April Brian completed an inspection of my Central Air and Heat system. That's where he found the problem with the over-flow valve. I really appreciate his honesty, and professionalism. Bonus, the price to fix the valve wasn't a shocker at all. I've been using Evans Air Conditioning for years and have always received excellent service and very affordable pricing. It's a relief to have a company I can trust to call for emergencies/repairs and eventually replace my 16 year old system. Evans Air Conditioning is the best. Thank you to all of you! read more

They keep on doing so many things right. Yes. My AC died right in the middle of the six days of 115-degree heat. Most places will come out on a Saturday (thanks Kyle) but when the unit would not stay fixed, Brian came out. He took the time to explain all my options. We decided to follow their example to buy a Bosch. Only with the pandemic, there is a shortage of units. But it gets better. On Monday morning Michael called all the suppliers and only found two units in the Phoenix area and snagged one for me. Brian came by on Tuesday to measure the roof pitch and a small army showed up at 5:30AM on Wednesday morning to get as much done as possible. Thursday they were back at 5:30AM to cut a hole in the roof for the unit (it was raining the day before) and get everything ready for the crane. By noon, there was cool air running and they were cleaning everything up. One measure of their goodness was they moved the garbage can out away from the curb so it would be easier for the garbage truck to get to it. Nice touch. Not only did we go from a split system (one on the ground and one in the attic) to a package unit on top of the home, the Bosch unit is amazing. I can barely hear it and the temperature doesn't fluctuate. There is no cycle on to cool down and cycle off and heat up. It is the same all the time. I am completely spoiled now. Thanks to Michael, Brian, Jordon, Kyle and (I forgot his name-sorry) for reducing the pain and helping me get to this place. read more

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Evans replaced our Heat and A/C unit and what a difference!! WOW! Our old unit was only about 6 years old, but we wanted one on our roof instead of the split system we had which was next to my bedroom. Michael and Brian were so courteous and answered every question I had with true, honest answers! They made sure my house was not messy with dust and cleaned up after themselves. I cannot say enough about how Professional they were! My unit is SO QUIET!! I absolutely know we made the right decision this time by choosing Evans and we will not use anyone else from now on! THANK YOU Michael, Brian and the entire team who made this experience a great one! read more

Evans Air Conditioning & Heating - Michael making sure dust is kept to a minimum. Having a shop vac up close as he cuts into my ceiling. - Heating & Air Conditioning/HVAC Near Me

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I just had Evans replace my Heat Pump with a new Trane single stage unit. It was quite the process just to get bids in this Covid world. Called 10 places and got only 5 places to respond with bids. The people at Evans worked the hardest for my business. I had used them trying to repair my old unit a month prior, and they were very prompt and curious. Their techs are good people! Don't hesitate to give them a call, their prices are very fair. read more

I called for an appointment just to have my air conditioner checked. They are very thorough. I received texts confirming my appointment and who had been assigned to my call. Ed arrived early and he called first to let me know he was ahead of schedule. He was very helpful. Great customer service. I am glad I tried them! Hopefully we can keep my older air conditioner plugging away for a few more years! read more

Honest, dependable are 2 words that come to mind about Evans Air Conditioning and Heating ! They are very thorough, discussed with me about my units and the life of them. They messaged me a reminder and also a follow through! I was new to the area at the time I called them and they were wonderful the first time, and again the second time! It's such a pleasure and a delightful feeling of reassurance dealing with Evans. Sincerely, Dominique read more

I've been working with Evans AC for several years and they have been maintaining several rental properties I manage in the area. Overall, I have nothing but great things to say! Professional, dependable, punctual, friendly, and very reasonable prices! AC went out last week at a property at 8pm during a 112 degree day and they were on-site in less than 90 minutes with the parts and resolution. Excellent service! read more

Evans Air just installed two residential units for us. Honest, professional and reasonable. Note: One unit had a factory defect. They didn't just replace the part- they replaced the entire unit to assure it's quality. We wouldn't have known the difference. It's a comfort to know that we can trust their services up on the roof where we will never see! read more

I had a technician come out to diagnose a problem in my home last week. The gentleman was nice and set the tone he would be diagnosing the problem with our HVAC system. He was very knowledgeable and shared his insights with resulting in a diagnosis of the issue. No complaints thru here, very pleased. My problem was with the billing. I understood the service call fee and the leak search fee but the charge per pound of Freon is absolutely outrageous compared to industry standard pricing for R410. They added 3.2 pounds of Freon at $82 per pound. The average from other companies locally is between $30-40 per pound. I agreed to Freon added but would have never agreed if I knew it would be that much per pound. I feel ripped off. I voiced my complaint of the Freon charge to the technician and he shrugged me off. To summarize, these people know what theyre doing. They are reliable, they are on time, and they know their stuff. However, their pricing for the Freon is outrageous and it definitely matters to this customer. The total bill was nearly $400 for just a diagnosis. 6/16/2017 UPDATE: For potential new customers, you can measure the quality of a company based on how quickly they respond when there is a problem. In this case, they apologized and corrected a billing error on their freon pricing. I have updated my review from 2-stars to 4-stars. read more

Evans Air is a great company! In January we needed to replace two air conditioning units at the same time. We used the request for quote on Yelp and had about 5 companies come out to our house and provide us with quotes. Evan's Air was the only company who gave us a multi-unit discount and provided us with many options. They were the most knowledgeable about the entire process. They even had the best warranty option, 10 year extended parts and labor. You can't beet this in Arizona! Our technician was Michael Evans. He was professional, polite and personable. He was easy to talk to and answered all of our questions thoroughly and in a timely manner. I waited to write a review to make sure the units would function properly in the summer. It's now June and the units are working extremely well in the heat of the Arizona Summer. Evans Air even came out at the beginning of the summer season to make sure the units were running properly. This is a great company and is highly recommended. Another bonus; they give back to the community by donating items to local high schools. You can't ask for a better well-rounded company! read more

Honest and fast I had a problem and a baby and they came out same day! Great company and owners Would hire them again when I need them! read more

Evans air and Jordan are my A/C pros. My upstairs air (8 years old with a 12 warranty) quit working July 4th night! Everything quits on Sunday or a holiday, I believe that is a law? Evans was here early on the 5th. They did a compete checkup. Found a low gas level. Added gas. Found no leaks and will be back in 6 months to check again. NO CHARGE! Evans Air and extended warranty saved the day! read more

Technician left trash and old part in the attic. He apparently kicked the condensation drain pipe on his way out which disconnected it, causing water damage including a caved-in ceiling and mold. Michael claimed that the pipe had come apart on its own or that roof rats had pulled it apart. He would not take responsibility and Kaleem Raheem from his insurance company, Cincinnati Insurance, denied the claim. Be careful if you have to deal with either company. read more

I have used the service of Evan's Air 2 times. PROS: In both occasions they have been on-time, courteous and were able to diagnose the problem with my A/C quickly and accurately. CONS:last time I called them a burned 'contactor' had to be replaced, they wanted to charge $200 for the part when this costs $10 online or $20 in local stores. I decided to buy the part myself. I understand they also make a profit selling parts but increasing the price 2000% is outrageous. read more

We can't say enough good things about this company, its technicians, and the family who owns it! They are professionals of the highest caliber, plus all involved are neat, prompt, and communicate well. We lost the compressor on the townhouse while readying it to sell, and within three and a half weeks, the 5-ton unit on our new house failed, as well! They replaced the units right away, which was amazing, considering both these failures happened during 115-degree peaks in temperature, when A/C companies were at their busiest. This unit is SO much more efficient and quiet than anything we've had before, and it has a 10-year warranty. With the big split unit, they didn't like the sound of the outside fan as it ran, and came twice to replace parts under warranty the first week, plus adjusted the high speed on the inside variable speed fan. They also have a finance company available to use for part or all of unexpected situations like ours. My husband used to own an A/C and restaurant equipment service company, and he was VERY impressed by them. They're the only ones we'll use and recommend from now on. read more

I had a great experience. My technician was Jordon. He came highly recommended, so I requested that he come out. He was honest and friendly, on-time, explained everything very well, answered all my questions, and didn't pressure me at all. I couldn't ask for a better technician. I got a text when he was on his way and a text afterwards with the job details. I also got an itemized receipt emailed to me--and by the way, they have good prices. Anyways, it's been 7 months since he did an inspection/maintenance on my AC, and my electric bill dropped right afterwards and I haven't had any issues with my AC since he came. Now, I'm highly recommending Jordon to others. I'm not surprised that Evans Air is BBB accredited and has an A+ rating. read more

Evans was wonderful!! Michael arrived promptly, showed his business card at the door, and was clean cut and friendly. He had the necessary part in his truck and was able to make the repair quickly and for a reasonable price. I will most definitely use them again and highly recommend them to others. read more

Exceptional service. I called Sunday morning after going back and forth with my warranty company. After waiting 14 hours in July, Arizona heat with no AC I called Evans and they came that same day within the hour. Not only were they speedy but upon initially blindly calling they were the only company able to come out so quickly. Still haven't heard back from the warranty company. Thank you!! read more

Our AC drains had become clogged, and this wasnt a feat I wanted to attempt on my own, and I figured it wouldnt hurt to have the whole system checked out. We had Brian from Evans Air out, and they didn't disappoint. I was nervous as there is a plethora of AC companies out there, and you always hear the horror stories of overcharging, and didnt want that to happen to us. They quoted a fair price on the service, and didn't alter the price even after performing additional services that were not part of the quote. Great experience, and I will have them back if any other AC needs are needed. read more

My wife and I have used Evan's Air Conditioning 3 times now...1st when we bought our home a couple of years ago when Mike helped split our systems into additional zones (dedicated office)...2nd last year we had one of our outside units motor failed, and now today, we had a second unit blow a capacitor. In every instance that Evan's team has visited our home they have exemplified professionalism and fairness in everything they do...I could not possibly give a higher recommendation for a service contractor anywhere in Arizona. If you need HVAC work, pick up the phone and call Evans Air Conditioning, they are as good as it gets! read more

My air went out Tuesday night and I called Evans and they returned my call and came out on Wednesday to fix my VERY OLD unit. Capacitor was bad, they swapped it out and had me up and running in record time. I really appreciated the call and text when the job was complete. Excellent communication and cost was very reasonable. I will keep using Evans for all my HVAC needs. Great job guys! read more

Evans Air has been our competent, dependable, and honest choice for service on our heat pump for nearly 20 years. They arrived in an instant when my 90 year old mother's a/c broke on a hot summer day. When our 20 year old heat pump would stop working at our previous home, they could have told us anything, but it cost us a $5 part. We appreciate Brian's and Michael's honesty. When we have had any issues now, they are quick to arrive and competent in repairs. We always make sure Evans does our seasonal tuneups. There is no one we trust more. read more

Credits should be given when it's well earned; in this case, Evans air conditioning has definitely earned my trust and it is well deserved to be praised for their quality, professional services! The home we live in has a 15 year old ac system; we knew it won't last long when we bought the house 4 years ago. During the past 4 years, we've had all kinds of problems with this system and had numerous opportunities dealing with different home warranty companies and their service providers. We had lots of experiences with ac service technicians. This year the unit finally gave up and broke down and you just know it, it happened on a holiday weekend. I called several places on Thursday evening when the system first broke, it is Friday by the time anyone can show up and check it. Then they won't be able to give me quote for replacing the whole unit over the phone because some senior technician has to come to my house to give the quote in person. Yet no one can come until Tuesday because of the holiday weekend. I wasn't going to sit in a hot house for 4 days just to wait for a quote. Michael from Evans air showed up Friday pm; he examined everything, explained to me my options and gave me several proposals. I didn't feel pushed, rushed or up sold in any way. I felt that he was very patient, knowledgable and understanding of my needs. I felt comfortable enough to make a decision right then. Because of the holiday weekend, they couldn't get everything In order until next Tuesday. At the mean time, he set up a portable unit in my master bedroom to tide us over this weekend in some comfort. Tuesday morning, they showed up right on time at 6:15am. Michael, Bryan and James are all clean cut, courteous and good at what they are doing. 6 hours later, they got everything in order, the new unit is running. They took the time to check and balance the air flow in each area of my house, cleaned up before they left. I did notice with the installation of the new system and whatever adjustment they did to my duct work, the air is flowing a lot better and balanced in my house now. My master bedroom was towards the back of the house and was chronically hotter than the other parts of the house with the old system. With the new system and the adjustment they did, the master was cool and breezy! I feel so happy to finally to be able to sleep comfortably in my bedroom! In the end, I am very happy with the service I received from Evans air and I would recommend them to anyone I know. They are honest, professional and knowledgable in their trade. They did a fantastic job at my house and I will definitely use them in the future service of my new system! PS. Evans air's service goes beyond after they leave your house - they register the new unit with the manufacturer so you receive all the warranties; they provide extended warranties on labor AND 2 years of maintenance service is included. AND They file the paper work with SRP so I can get $400 rebate! All of these without me doing the work! I'm willing to bet that not all service provider do that. I really appreciate their work ethic and it makes me feel valued as their customer. read more

Great service! Technician arrived within an hour after I called to report my A/C was blowing warm air. He had the problem solved & my A/C blowing cold air in an hour or so. The fee was reasonable as well! read more

Called these guys several times. First couple times got an answering machine. Third time I got a lady who said a technician would call me back. After a day of no call, i called back and she gave me his cell number and told me I should call him. I hung up the phone and called another company. The other company answered the phone and sent a tech out the very next day. There's way too much competition in the ac business to waste time with a sketchy company. read more

Brian and Michael are fantastic! Always very responsive and helpful. I have been a customer of Evans AC for years and they have always been incredible. Thanks guys!!! read more

James was awesome! Came right on time and figured out our problem quickly. He even gave us the batteries out of his headlamp for our a/c controller since we just bought the house and I had none! Will certainly be using Evans next time we have a need. Thank you!!! read more

Honest, good communication so I could understand and make decisions about repairs and replacement on my air conditioning unit. Repairs done in a timely manner Courteous and kind I can highly recommend Evans Air Conditioning!! read more

I like these guys - they show up on time, do quality work and don't try to sell you on things you don't need. I'll keep using them for sure. read more

We have been using Evans for approximately 6 years now. If your looking for honestly, pride, integrity, look no further. Evans gets the job done, they never try to sell you something you don't need and really know their business. I recommend them to everyone and will continue to do so. A+ company for sure! read more

I was referred to these guys and so glad I was. They came by the same day I called and fixed my unit for an extremely fair price! They are very honest, clean cut and professional. I HIGHLY recommend them! read more

Honest technicians, service scheduled in timely manner, replaced part at no charge that had been replaced last summer. Same part went out again. SRP recommended, that says a lot! Didn't try to sell me anything I didn't need, =) And they wear shoe covers in the house!! I will continue to use Evans Air Conditioning & Heating read more

They came out and fixed my A/C not only the same day, but 2 hours before they estimated they would be here! Joe was very friendly and knowledgeable. Thank you guys, life savers!! read more

I woke up on my birthday to an AC only blowing hot air. I called Evans, who I had work done before for me and the were out in only a few hours. Their tech., Jim arrived and promptly diagnosed the cause and had the part to repair my unit. Jim explained everything that he was doing and I think at a fair price. I would highly recommend Evans for any HVAC problems. read more

After years of no other service being able to fix a minor problem between the thermostat and A/C unit, Evans' technician took care of it promptly and for a good price. They have been easy to work with for large repairs as well. read more

I called them on a Monday night after 5 PM. They were able to show up the next morning where another company couldn't show up until Wednesday. The Tech figured out it was the TXV valve that failed. Went out and picked up the part, installed a compressor at another site on his schedule for the day. Then showed up back at the house a few hours later with the part. Had it installed and running in a couple hours. Biggest cost was the Freon. Before you have anybody look at your AC unit, ask what they charge for the Freon. There is a big range from company to company and the Freon will be the biggest cost of the job. Evans Freon was priced fairly. read more