We purchased a new AC system from Larson Air last February, and this was our first maintenance…read morecheck. During the visit, Daniel discovered that the system was undercharged. He took the time to properly address the issue, thoroughly review the system, and make sure everything was working as it should. What really stood out to us was his dedication and commitment to doing the job right. He stayed and worked so late to make sure everything was taken care of. That level of professionalism, patience, and customer care is truly appreciated. He also took the time to explain our options for a yearly routine maintenance plan, which gave us peace of mind knowing we can keep our new system running properly for years to come. We are very grateful for the excellent service and the time he took to make sure everything was right. Thank you, Larson Air, for having someone who genuinely cares about your customers and takes pride in his work.

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

I'm glad other people have had success with this company but that has not been my experience. When…read moreI called to get an appointment for maintenance it was 2 weeks out, but I figured that was fine. Then the afternoon before my appt. they texted to see if we could reschedule because they had multiple unexpected repairs. Because it was extremely hot I was willing to let them work on homes without air. They rescheduled me 1 week out. Today is my appt. and they have texted again to say that they cannot make it because of more unexpected repairs. Tomorrow is the day I needed it done by so now I am left with no visit and no recourse.

Very happy with Johnson Power and Air…read more Jacob and team installed new lighting in our kitchen remodel. We wanted under-cabinet lighting and got great results. On top of good communication and being on time, the team helped us with designing the lights and switches. Having their experience provided us confidence and comfort from start to finish. Also, the price was good. We had another bid, and the other guys were talking about an overly complicated process involving the attic??? and thousands more dollars. I think Johnson Power and Air is well-priced for professional work. I recommend them and wouldn't hesitate to hire them again for future projects.

Hey! Chris C was great! He was able to trouble shoot my…read morebreaker problem, taught me a few things during the process (because I am a DYIer and I messed it up) And got me rolling. Super friendly, patient, and knowledgeable. I recommend their services! Thank you Johnson Power and Air!

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

Had a service appointment with Isaac. He did a diagnostic check and provided me with photo and…read morevideo evidence of all areas of concern. We sat down to discuss options for repair and replacement. Isaac was professional and courteous. Ultimately went with another company for replacement but the experience with Isaac and Superior was great.

Andrew G came out promptly, completely checked out my unit, cleaned it and performed required…read moremaintenance. He was efficient, honest and professional. He even vacuumed below the access area in case any insulation dust fell. Call this company, you'll be glad you did. Jim P, Chandler

I recently had Plumber Ray Padilla out to install a hot water heater and two faucets. He did an…read moreexcellent job and was very professional. ~S.Bird

It's been more than 2 years since we've been a customer of Dukes of Air, and they are still…read moredelivering 5-star service! Korbin K was our technician for our annual winter season heater check up. He was very professional and efficient. I mentioned that there were two entry points for the attic, but he was able to get access with the laundry room entry and did not interrupt my home office. He sent a report with a summary of the inspection after the visit also. I do want to be transparent and clarify that our household has purchased a silver plan and routine maintenance twice a year is included in the plan without cost.

We recently had another HVAC company come out because our AC stopped working. After running their…read morediagnostics, they told us we needed to replace our entire system--including the air handler, condenser, and even add another air return. To make matters worse, they said they couldn't turn the system back on and that we might have to wait until Monday for a full system replacement. This all happened on the Wednesday before the Fourth of July, with temperatures well into the triple digits. We have five kids and two dogs, and the thought of going several days without air conditioning was overwhelming. Thankfully, we decided to get a second opinion and called Airtime Cooling & Heating. Jacob came out, started his own evaluation without us telling him what the first company had diagnosed, and quickly impressed us. He simply turned the system back on, ran his own diagnostics, and gave us his honest opinion. His conclusion was completely different--our system did not need to be replaced. Not only did he get our AC running again, but he also took the time to explain what he believed had happened, what to watch for if it occurred again, and even walked us through how to troubleshoot it ourselves. That kind of honesty, education, and customer service is incredibly rare. Instead of facing what could have been a very expensive and unnecessary replacement, we paid for a diagnostic visit, got our AC back, and gained confidence in our system. Because of this experience, we've switched from our previous HVAC company to Airtime Cooling & Heating for all of our future maintenance and service. If Jacob is any indication of the quality of their technicians, they have earned a customer for life. Jacob was truly a 10 out of 10. He saved us from an unnecessary replacement, restored our AC when we needed it most, and treated us with honesty and respect. I can't recommend Airtime Cooling & Heating highly enough.

Thank You AirTime!…read more Your job is not easy being out in this AZ heat and most importantly it's very hard to find honest trustworthy people now and days. YOU took your time to take photos with our AC and being that our AC is on the roof I commend you on a job well done...

Always great dealing with Steve's!!! We called and they had a technician out the next day! They…read moretext you and let you know how far away he is, and that's such a great thing! Our technician was Xavier and he was super knowledgeable and nice! He had our unit fixed in about 15 minutes. Pricing is always great too! Can't say enough great things about Steve's!!!

If I could give zero stars, I would. They have the worst customer service and were so…read moreunprofessional. Technician and office/scheduling do not communicate. Technician came out for a service call, then stated that office would call to reschedule for additional service. Office never called and two days later a technician randomly shows up unscheduled without being notified. Nobody was home. Their office called a week later to send invoice but had all the incorrect information. Then sent over invoice and charged for second visit that never happened (because they did not call us to schedule the security nd appointment). Now let's talk about the office employee. Candace was extremely rude and unprofessional overall then proceeded to hang up on me during conversation. Then when we called back and asked for a supervisor was placed on hold and hung up again. Calling a third time and asking Candace why she hung up she laughed and proceeded to say "you're mistaken. The phone call was complete."Needless to say, they also overcharged for work that was not actually done. when you try to use a small family on business compared to the big name companies, this is how you're treated. There is no accountability. I highly recommend you Do Not use Steve's ultimate air unless you want Candace to hang up on you and charge for services that did not happen.

Friendly crew but I just got the feeling they were under some pressure to sell. Maybe owned by…read moreprivate equity just felt a little disingenuous and I won't be using them again for my heating and cooling needs

This company is a top notch! Very honest! Straight forward…read morewith a great pricing! Rodeo Heating and Cooling responded to my request for service and Eric showed up in the next hour. He diagnosed the issue and informed me what had to be done. He explained me how the problem occurred and spent extra time to make sure I understood how the repair process will be handled. He was extremely professional, courteous and very efficient. Great job by Eric and Rodeo team in general. A 10 out of 10! Thank you.