1. FreshStart Landscaping

    1. FreshStart Landscaping

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    Las Vegas, NV

    FreshStart Landscaping

    5.0 (20 reviews)
    Closed 7:00 am - 6:00 pm

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    Front Yard, we changed out the plants before and after.

    I felt compelled to leave a review for FreshStart Landscaping. After purchasing a new home the landscaping needed to be done. Things like this can become very tedious due to the scope and cost of the project, but after putting it off for almost a year I went ahead and started the process. I like to do my due diligence, so I took the time to look through many companies and spent numerous hours researching who could be possible candidates to use via reviews through Yelp and other sources. I ended up contacting 11 separate companies, which I then proceeded to get quotes from six of them. Of the six, three of them followed up, of the three that followed up, only one of them followed up more than one time. You probably guessed it, it was FreshStart Landscaping that followed up more than one time to see if I had any questions, concerns, etc. That was really appreciated since the project was going to be more than $20,000. Not big, but also not small. My wife, daughter, and I came up with the design that we eventually used for the front and back yard. Juan and David was very accommodating to our design and helped get the assets ready for us to get the design approved by our HOA. After HOA approved our design, I contacted Juan and got our project scheduled. I was pretty surprised that Juan estimated that the time that it will take to complete the job would be five business days. I had multiple neighbors who took at least six times longer, so you can say I was a little skeptical. My skepticism was eased when they started working on the first day. The project was moving along and followed the stated timeline and got done in five business days. One of the concerns that I had was that the shape and sized of the steps that we had designed was going to have to be laid out the day it needed to be set if I wanted it to look as close to the design we created. I had no problem with that, so when the time came David got a hold of me and showed me the options and we decided on what we felt fit best. David was very helpful by offering what he would do if he was me. Of course the final decision was left to me and he did not try to push me one way or another, which I appreciated. The only hitch we ran into were two things. Next to the block wall on the walkway there was two areas that ended up one inch off from eachother. So if you were to look straight down the walkway you'll see a break around two thirds of the way down the one hundred plus line, this was a small detail that was visually very unappealing. The other issue was the walkway in the front that connects to the driveway. They accidentally made it thirty eight inches wide vs the sixty inches as shown in the design. I brought up these two issues on the last day when Juan asked me to walk the job and check things out. When I brought up the issues Juan came out and talked to me about it to confirm what I was mentioning and then he spoke to his workers. After he spoke to his workers and he came up to me and said that he's going to purchase more pavers to widen the walkway and also fix the area with the misalignment, and all that will be done by the end of the day. And guess what, it was all done by the end of the day. No arguing, no pushback. I was so pleased by this. How many companies own up to there mistakes without making some excuse or trying to weasel their way out somehow? I have had my share of companies do exactly this to me in the past. I was so impressed because I have dealt with too many service companies that just plain are willing to break their word to save themselves costs at my expense. Not Juan and David from FreshStart Landscaping. They did what they said they were going to do at the timeline that they said they were going to do it in. They kept their word. The were also very respectful and polite the whole time. They did not try selling me this way or that way like some of the other companies I dealt with. They were very pleasant to deal with and I would most definitely use them again if I happen to have a project that they can be of service to. I forgot to mention that their value was great, they were not the cheapest, but the cheapest didn't have a contractors license either. They were the best price for the value compared to all the other quotes I received, which just makes them that much better. I have included before and after photos, you can see their work for yourselves. I am grateful I found them and got to use them for this project.

    Backyard construction project

    Outstanding Service from FreshStart Landscaping Juan and his team at FreshStart Landscaping exceeded my expectations. Their communication, efficiency, and creative ideas transformed my outdoor space. Highly recommend!!!

    Here are some pictures of the project, came out great.

    Here some pictures of the project, came out great. Thanks... super happy with this company.

    We took out those ugly brown and red pavers, there is no shade in our backyard as you can see. They where blazing hot. Juan told us that travertine is the best material to use in the desert, we agree, we love it. It transformed our backyard, it feels cooler, really brighten the space. It was a bit more expensive than those ugly hot pavers, but we think it was the right decision. The FreshStart guys where great, definitely recommend, fair price, great results.

    My wife and I had a new construction build recently and the kids were tracking in the dirt all over our new house. We chose FreshStart Landscaping and were very impressed. My wife absolutely loves the travertine. 100% best choice we made with this new house. Amazing quality and well worth the money!

    Wecouldn't be happier with our choice to use FreshStart. From our initial contact with Juan, we were impressed with his ability to understand what we wanted. He possesses a quality of customer service that is rare these days. His attention to detail and athletics was great. We definitely feel we got, not only what we wanted but more and for a competitive price. FrestStart completed our job quickly and it turned out better than we imagined.

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    3 months ago

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    12 days ago

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    Juan S.

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    Photo of Kyle A.
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    2 years ago

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    Juan S.

    Thanks Kyle for choosing us.

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    1 year ago

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    1 year ago

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    2 years ago

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    Juan S.

    Thanks so much for choosing us.

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    2 years ago

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    Juan S.

    Thanks so much for choosing us.

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    2 years ago

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    Juan S.

    Thanks Daniel, we are so glad your happy with everything.

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    2 years ago

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    Juan S.

    Thanks Nick, give us a call if you ever need anything else.

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    2 years ago

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    Juan S.

    Thanks Alex, glad you are happy with your new backyard.

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    2 years ago

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    Juan S.

    Thank you. I'm glad your project came out so beautiful.

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    2 years ago

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    Juan S.

    Thanks Mary, for the great review.

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    2 years ago

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    Juan S.

    Thanks so much for choosing us.

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    Photo of Jen A.
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    2 years ago

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    Juan S.

    Thanks Jen, glad we could help.

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    2 years ago

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    Juan S.

    Thank you Ric .... Always a pleasure.

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    2 years ago

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    Juan S.

    Thanks Kris, glad you are happy with everything.

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    2 years ago

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    Juan S.

    Thanks, Pam. We are glad it all came out so great.

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    2 years ago

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    Juan S.

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    2 years ago

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    Juan S.

    Thank your Patrick, for the kind words. I'm glad you like the work.

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    Ask the Community - FreshStart Landscaping

    Review Highlights - FreshStart Landscaping

    I brought up these two issues on the last day when Juan asked me to walk the job and check things out.

    Mentioned in 16 reviews

    Read more highlights

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    I was tired of the low quality solar landscape lights I was using, and I wanted a more permanent…read moresolution that was not dependent on how much sun was hitting it during the day. The solar lights petered out quickly in the winter or after a cloudy day. I went to my trusty Yelp app and came across Las Vegas Backyards and their many five star reviews. I sent information about my project through Yelp, and I received a response the next business day to setup an estimate. The project manager was very thorough, and he explained his recommendations for the project while keeping aesthetics in mind. The estimate was right in line with what my research had told me was an average price for this type of job. I was, however, a little surprised that the project manager did not arrive with a catalog of various lighting fixture choices to peruse. He did send several photos of his recommended fixtures later that day based on our preference for something modern. Communication was quite good through a group text with all the respective players involved. The date for the install was arranged within a week or so of my inquiry. There was a slight snafu on installation day, as the fixtures we had chosen were sold out. We were sent photos of alternative choices and were able to find a contemporary design that was to our liking. The first part of the installation took about a half day with trenching, running power lines, and installing the fixtures. The second day was a quick installation of the transformer. I was happy to see they had installed a smart transformer with WiFi access and an app to set schedules. I do wish they would've gone over this ahead of time to discuss what type of transformer would be installed (again, I am glad they picked a smart model as that's exactly what I wanted). Unfortunately, one of the spotlights was found to be defective by the installer during their testing. They returned the next afternoon to replace it. Payment was handled in phases with certain percentages due at certain points in the installation. Payment is easily made online with a credit card, but unfortunately there is a surcharge for this type of payment. They do have other payment options if you want to avoid the surcharge. Now we have a wonderful, gorgeous, and very upscale looking landscape lighting setup that really increases the curb appeal! Thank you to Las Vegas backyards!

    Good Service returns calls and showed up at keeps appointments. Fixed and expanded the water…read moresystem and planted new trees. Recommend Service

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    I had a great experience with Us Turf. They were honest from the start, which I really appreciated,…read moreand they moved fast without cutting any corners. The service was solid, and the artificial turf looked amazing--totally exceeded my expectations and held up beautifully. What stood out to me were the following: Premium yet budget-friendly turf options. They offered upscale, durable artificial turf that stays looking sharp year-round, but at a price that was very competitive and easy on the wallet. Professional install. Oscar led the install team, Dale kept the project moving smoothly as the project manager, and Martin was our sales guy who got everything set up with us. The crew did careful groundwork, clean seams, and seamless irrigation integration to keep everything looking natural and neat plus lighting. Putting in bay trees, Little Ollie's, and rocks. Tasteful landscaping accents with bay trees, Little Ollie's, and rock features to elevate the space without breaking the bank. Low maintenance & longevity. Strong warranty on the turf, plus practical care tips they shared. Attention to detail: Lines and corners were treated with care, delivering a really great finish. If you want a high-end-looking outdoor space with budget-friendly, competitive pricing and people that are professional, Us Turf is the place to go. Highly recommended!

    Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

    Custom Touch Landscape - 2022 project

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    I've seen a lot of deals in my time, but my experience with Steve Allen Landscaping? Easily one of…read morethe worst. You know, when you invest a significant amount - in this case, a whopping $50k - you expect a certain level of quality, like when you're building something grand. But what I got was a disaster, a complete disaster. First off, the grass. It was a tragedy. Within a short period, I had no choice but to replace it all. Imagine having to rebuild something from scratch immediately after it's done - that's what it was like. Then, the plants. About 75% of them died. It was like watching a bad investment plummet in real-time. You expect growth, prosperity, but all I saw was decline and disappointment. And the irrigation system? A complete failure. Leaks everywhere. It was like a poorly executed operation, nothing like the well-oiled machine you'd expect for that kind of money. The whole system had to be replaced, adding insult to injury. In business, you learn a thing or two about bad deals, and my experience with Steve Allen Landscaping was like the worst kind of transaction - full of promises, but delivering only headaches and extra costs. It's a stark reminder that not all investments yield returns, and this $50k was, without a doubt, the worst I've ever spent. Buyer beware.

    STAY AWAY! Do not use this company. Spent over $13,000 with this company and my plants are dying in…read moreless than a year. Water maintenence on point but plants continue to die. I paid for low maintenance plants that could withstand the vegas heat and that is not what I received. Being new to vegas I relied on Steve's recommendation. I reached out to Steve and got the cold shoulder. Steve stated to refer to his warranty of 90 days so good luck with any law suits. Stay away and take my advice to prevent you from experiencing this situation.

    K's Lawn Services

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    I highly recommend K's Lawn Service. The service is a great value and they did a wonderful job on…read moremy yard!

    First of all, she's a real gardener. She knows her plants and trees. She and her helper did an…read moreexcellent job trimming the trees and plants in the yard. But, I did feel the job was stretched out to 3 days. She was charging by the hour. All in all they did a wonderful job. This is where things started to go downhill though. She initially wanted $250 for just one visit a month and an extra charge of $20 to come every two weeks to mow our tiny patch of grass. I was used to service once a week for $160 a month, so I couldn't understand what all she would be doing for $250 in one visit. Especially after the major trimming had already been done. She immediately cut the price to $125 for service twice a month. Still high but I thought I would give her a try just to have someone who really knew plant care. Big mistake! My day was supposed to be Wednesdays. She always had an excuse for showing up the next day or the day after that. Excuses went from taking care of her grandkids or her roommate was using the car. Her truck was supposedly in need of a part. Sometimes she gave me a heads up about being late or rescheduling and sometimes I had to text her to find out if she was coming or not. Basically, it always felt like her gardening business was a side hustle and she was fitting me in when it fit her schedule. Worst part, she reset my irrigation system (on my request) because some plants weren't getting enough water. But, I noticed that the system was coming on 3 times in the morning in the span of 1 and 1/2 hours and again in the evenings. I had puddles of water all over. When she came out to fix the system and some piping I assumed we were good. System still came on same length of time 4 times a day. Got my bill from the water company and it went up from $200+ to $800. Texted her about the water situation and a picture of the bill. Her response was that she had just walked in the house and needed to eat and hadn't read my text yet. Didn't hear back from her. 10 days later when it was supposed to be her day to show up and she hadn't, I texted her to see if she was coming. Of course, she had her grandkids and wouldn't be here until tomorrow. I basically told her don't bother.What a nightmare of a person. Fortunately, my Nextdoor neighbor's gardener set the water system correctly. He couldn't believe how it was set previously. Needless to say, I have a new gardener!

    FreshStart Landscaping - landscaping - Updated September 2026

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