Jose from Autoplex was very honest and upfront about everything. He got me into the car I wanted with a great rate and payment!

The owner Gabriel Guzman is not honest and cannot be trusted. A few years ago, he sold my GMC truck on consignment, and the following week he declared bankruptcy. So this was a pre-meditated step and could not have happened all of a sudden. I kept trying to contact him, but to no avail. I have lately tried to contact him many times, and left a few messages with his employees. He declined to receive my calls and never bothered to call back. While I understand that he may have had some financial hardships in the past, it's evident that he is now financially well established. The least he should have done is to call back and apologize, and pay back the money. None of that happened. I was not surprised when I saw very negative comments by some of the customers. read more

Awesome customer service, very professional and polite! Jorge explained everything very well.

I grabbed a beautiful truck from their dealership with the help of Liliana. Any problem or questions I had, if any, I would bring it up with them and they would have the problem fixed. Great communication and service. 14934 read more

So thankful for the people at Fresno autoplex for helping me get into a car I wanted all on my own today! They worked very hard and didn't give up on me! I Highly recommended Fresno autoplex for anyone that is looking for a vehicle and still don't have perfect credit! They can help you!! read more

Fresno Autoplex - Used Car Dealers Near Me - Fresno, California

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Reached out online Friday April 28, 2023, same day I get a text back asking if I wanted to come in to check out the trucks. Came in Today, (Monday) and within 30 mins Jason & Alan were friendly and let me drive the truck and was approved for what I wanted. They even gave me more than what Blue Book was valued for my trade in. These guys not just earned my business, but they earned my respect and also earned the fact I will be telling other about their customer service skills. Highly Recommend this place if you want quick in and out when buying a vehicle. read more

Bought two trucks and got one with a messed up suspension their sales person Ricardo even drove and admitted how bad it was then they did a fake brake change and shock change and held truck for days and then told me they were sending g to original place where they did shocks and well of course that guy flipped it and said they told us to put cheap suspension and if you want to upgrade tell them. 30 day guarantee sounds like a bunch of BS!! easy to sell but didn't do any repairs on junk they upgraded!! Apparently some guy name Gabe and owner backed the decision to do nothing ‍ read more

Iv had my jeep 3 years 40,000 miles when I got it. Check engine light has been an issue. I was told by my mechanic shop that is rebuilding the engine that this isn't the first time the engine has been worked on. Complete shock to me considering they never disclosed that when I bought it. Not only did they work on the engine but didn't resurface what was required. Half ass job for a quick sale! Car fax was good was told it had no issues but yet you guys worked on the engine with it at 40k miles I would have loved to know that before buying a 38k vehicle! read more

all i got to say is I keep getting credit card applications and things regarding my credit that i've never applied or asked about i've gotten 10 in the course of 3 weeks very fishy place!! don't recommend They have zero to little patience and would call literally about 15x a day which is absolutely insane read more

Came to test the waters on my credit and got approved for a car, thanks to Jesus and Jason for going above & beyond in making it happen. Of all the dealerships I've dealt with, this ones been my best experience. read more

I love this business. I admire that the manger gives back to the community in Fresno ca especially to the latino community and all other races as well. The manager is very nice and I personally got to meet him every time I would win tickets on Facebook live. they are always doing Facebook giveaways and in person as well. Please tell him I sent you. read more

My experience with Fresno Autoplex was beyond great! I was pre-approved for a car loan through CapitalOne. The next day after I was approved I get a call from Johnathan Alvarado who was very friendly. He also made me feel like I was more than just another sale. I'm always busy working so we set up an appointment to fit my schedule. The day of my appointment I get there and I start browsing through cars. During this time I meet Benito who was a very cool dude! He made me feel super comfortable. He gave me my space and let me know that I could test drive any car that I wanted. As I did. When I finally chose my car. He sat me down and we started the process. Which was fast and easy. Overall these two gentleman definitely made my experience unique. During the process I felt as if I was at home. I will definitely recommend this establishment to friends and family! Thanks for the great car! read more

Fresno Autoplex - Used Car Dealers Near Me - Fresno, California

Would NOT buy from this place again. A lot of empty promises with no follow through. Recently bought a truck from here and a month later still waiting on any kind of sales paperwork and warranty paperwork. Was told 2 weeks ago that they would be sent out, nothing. Called again today and was told still sitting on salesman desk. Was told vehicle would be detailed before and after sale, nothing. Still has leaves and spills in it. Only good thing is they were super eager to sell me the truck and drove it to me to test drive. With two college students looking for a vehicle each, this place has lost any future business from me. read more

Bought a suburban from this place 2 weeks ago. Incomplete paperwork was provided and now that they've made the sale, we are on their back burner. The vehicle has a transmission leak and blown rear shocks (air leveling) which should have been caught during their so called inspections. Still waiting on complete paperwork so we can get it insured and warranty paperwork to get submitted so the transmission can be fixed. If zero stars were an option I'd give them that. Will never work with this shady company again. Buyer beware! read more

I initially rated as a 5 star, Danny was great and I trusted him with the whole car buying experience. submitting a 2 star review now after the promise of a $500 value car detailing after purchase and received a 3 day long cleaning that I don't think was actually done. 70 miles of driving two cars for the garbage detailing was not worth it. read more

Initially, I was pleasantly surprised by my experience with this company (they talk a big game and their service appears great) but within a week of me driving the vehicle the check engine light was on. Thankfully, I paid for the warranty and was able to get it into the shop to be fixed. Now, normally this wouldn't be much of an issue besides the fact it has been in the shop now 8 times over the course of 6 months (I have the invoices to prove it). Many of these times I was left stranded on the side of the road! I've used a years worth of AAA tows in the course of 6 months, something I'd never had to do in all my life of owning old run down cars.. (not something you'd expect when paying nearly $700 a month for a vehicle). The best part is, after being returned to me from the shop the 8th time.. the check engine light is still on after driving about 2 miles away from the shop! (I also know how to clear codes, I could've done it myself thankss very much!) When confronted they said they'd only help if I paid them $3-4,000, what a joke. Fast forward to now, I just got the car smogged and get this.. it didn't pass due to the catalytic converter and exhaust that was on the car when it was sold to me! Which is also the reason the check engine light hasn't been of for longer than 10 miles at a time. I'm not the only one who has experienced this and would highly recommend skipping this dealership if you're searching for a reliable vehicle and an honest company. Also, they don't offer any sort of transportation while working on the issues they could have avoided by not trying to scam people. read more

I bought 2 cars previously from this dealership. And I was wanting to get another car preferably a Camry. I checked out this white 2018 Camry. It was a beautiful car. Over priced but a beautiful car. I went in to check it out and with $5k down I was approved by a bank. Dealership then didn't want to sell me the car because THEY would be losing money because of what they paid for the car. The dealership then went to $7k down and after that $10k. I had to walk away from the deal which sucked because I had previously gotten 2 cars from them. I ended up getting a newer Camry with $5k down and less miles. read more

If I could leave no stars I would, this place does not provide good service at all. I bought my first car here (2013 Nissan Altima pearl white ) I've had soooo many issues with the vehicle since I took it home. They provided brand new tires & just this month one of the tires had no air and i found this to be a defect with a bunch of air bubbles, ( this means when they purchase the tires they were given BRAND NEW. & one tire was a defect ) I called to inform of this problem hoping they would have the tires under warranty being the tire was a defect. RAUL HERNANDEZ was the first person who sold us the car and of course these greedy people said they could take it in to where they purchased the Tires but that we would need to pay to get the tire fixed!!! ITS NOT MY FAULT THE TIRE WAS A DEFECT AND I HAVE PAPER WORK THAT SHOWS THESE TIRES WERE BRAND NEW & THERE NOT WILLING TO BETTER SERVE THEIR CUSTOMERS DO NOT BUY A CAR HERE! They sell bad vehicles that are disguised, you really gotta know your cars and find better people who actually care about your service and not just their pockets. With that being said I had to take this car to the shop 3 times because of issues with it here and there... HORRIBLE PLACE, I'm serious they will burn you one way or another. #DONTWASTEYOURTIME #ATYOUROWNRISK#GARBAGE read more

Fresno Autoplex - Used Car Dealers Near Me - Fresno, California

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My husband was looking for Acura's he was just browsing! Next thing you know a older gentleman kept pushing my husband into buying a Acura tsx that was still getting fixed! So what does this man do?! Tells the guys to fix and finish whatever they're doing and let my husband drive it oh best part there was no car battery talk about red flag after that man put the battery in kept pushing my husband to test drive in and my husband kept telling him I wanna think it over but he didn't leave it at that he kept telling my husband how if he didn't grab it someone else will smh oh and after months of making payments come to find out he didn't get credit off that piece of junk. And best part after driving the car so many problems occurred smh the only person who was honest and helpful was Danny. Pick and choose your dealerships they don't care who they screw over long as they get commission off you and obviously get a car that's gonna build your credit smh won't be getting a car out of their lot ever! read more

If I could give 0 stars I could. DO NOT come to this damn dealership, especially if you're a first time buyer, they will fuck you over. I had bought my first car here & they told me that after a year my payments would go down. But I had my car well more than over a year , and I was still stuck with a ridiculous monthly payment. Also the car I got was way more overpriced than what the car was actually worth at the time, after I got my car I had seen the same exact car in other dealerships for way cheaper. These people are fucken rats. They will steal your money , oh & also the damn interest rate was way too damn high it's ridiculous. So if you're thinking of getting a car DO NOT GO TO ANY AUTOPLEX dealership. Trust me. It will save you the trouble.. bad experience overall read more

I bought my Ford Explorer from them. They are great! Highly recommend them for your new vehicle especially Alex! He was very patient and made sure to answer any questions we had. read more

Download yelp and read these reviews, you'll regret it if you don't. Thankfully I smelled bullshit at the southern location before I made it to signing about two weeks ago. So the vehicle I was looking at was of lower value, a base model 2011 GMC Terrain SLE 2WD, 88k miles offered for $10.5 on their website. That's an 'ok' listing price. In going in, I was offered test drives on a few nice cars just slightly over my ideal budget, which was great of saleswoman Briana. She was fun and had a great attitude. But when it comes to striking a deal with the ever elusive, messenger-dependent manager listening in from his closed-door office, there was no negotiation. In fact, the price of the vehicle of interest was increased to $11,750 only AFTER having run my credit through several of their financing companies. When I said hold up, this isn't the price advertised, I was told $10.5 was a wholesale cash-in-hand deal only. I asked for a negotiation, and was hit with a hard no, that they were unable to lower the price by even $1. Let's go ahead and add that he went and changed the online price to reflect the inflated offer of $11.75, which I do in fact have screenshots of. -AG is sure to have a hay day with this dealership- But let's move forward, after having already rejected their sour sale. Briana calls about an hour ago today, Sunday at around 5:30, asking if I was still interested in signing the vehicle. I explained all of what you've read here today, that the financing was ok, but the price wasn't right. That my answer is no because the manager, financial officer, whoever is behind that door in there was unwilling to honor HIS online pricing. She said I'll call you back after speaking with my manager once more. So she basically wasted an hour of my time through phone calls and texts giving me the same offer I rejected two weeks ago. You can go ahead and read the screenshots I've provided. Im unable to change the order of the pictures. Seriously, go somewhere else. Based collectively on others' experiences and my own, seems they're really good at polishing shit. read more

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It's all about ripping the customer off by lying about and not honoring pricing as stated. I bet the AG would like to know about this. They will. read more

I worked with Benito at the location on Blackstone and Ashland and I would highly recommend him if you are looking for a new car. He isn't that pushy kind of salesman. I ended up buying a 2010 Ford Taurus Limited with all the options and am very happy with my purchase they worked with me on what type of payment I wanted and needed.. Go see Benito and the team there for a great and reliable car.. read more

Benito was great sales men. I had a great experience, he was easy to work with and help me get a car!!! He's the best.

Let me start by saying that between my husband and I we have purchased a lot of cars over the years. We have dealt with many types of car salesman and dealerships during those transactions. Some good, some bad and some really bad. Danny at Fresno Auto Plex was a pleasant surprise! We were looking for a used car in good condition for our daughter. My husband found an online ad for the car she wanted from Fresno Auto Plex and made arrangements over the phone. The transaction was fast, friendly and fair. We got an excellent used car that was in great shape with low miles. Probably one of the most pleasant vehicle transactions we have ever had. The dealership itself is small but extremely clean and well maintained. The staff was very accommodating and helpful. We arrived 30 minutes before they closed. They stayed late and made sure we were happy. Need a great used car at a fair price go see Danny at Fresno Auto Plex! read more

Very unprofessional. Andre had a customer that i sold to. Customer needed 1500 to get into a car, came to the dealership where i work at, and sold him a car no money down. He had called Andre to confirm, but Andre started bashing on my dealership saying all this negative stuff. How unprofessional.. i have to say, he puts up a front on Facebook, but in reality he's a mess. Don't go to Andre read more

I got my 2016 Civic here. Smooth process and all of the guys are kind and helpful.. would recommend 100%, and I'm a first time buyer too! Great dealership :) read more

Sales man was nice the owner or idk who he was in the office was rude he's short and f**

Absolute garbage !!!!! We bought a Yukon 4 months ago and were told It had a new AC and transmission put in .....since then we literally had to replace the AC unit and the vehicle is currently in the shop getting the transmission replaced by the garbage extended warranty I paid for that doesn't reveal where the replacement transmission comes from nor is it guaranteed to function properly due to it's origin. Scott was our sales man and got highly irritated when we asked for a list of repairs done to the vehicle prior to purchase and now they refuse to return our calls in regards to the lies about repairs. read more