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    Friendly Farms

    5.0 (2 reviews)
    InexpensiveGrocery
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Lidl - Outside

    Lidl

    2.5(48 reviews)
    1.7 mi

    This morning I went to the grocery store along with many others in preparation of the snow storm…read more The store was busy and the cashiers were working hard. I had a decent amount of items in my cart, one being a Lidl seltzer. As I was waiting in line I left the seltzer in the cart and proceeded to place every other item on the checkout belt and began arranging my cart with my bags to expedite the bagging process in consideration of the cashier and others behind me to avoid holding them up. As I arrived in front of the cashier , before I even had a chance to tell her about the seltzer in my cart which she saw, she walked around to my cart not saying a word and gestured for me to lift my bags (which I complied) to make sure I was not hiding anything. It was extremely uncomfortable and embarrassing as I shop here weekly. I said to the cashier I am not trying to steal from you guys and she proceeded to scan my items extremely fast and slamming them on to the belt. The whole situation was uncomfortable. The question, why did I not put my seltzer on the belt? Because every time I go there which again is weekly I am practically yelled at to not put the seltzer on the belt and just to provide the cashier with the item # on the seltzer. So from my experience of being a loyal customer and knowing the process, I left my seltzer in the cart which left me to have my cart rudely inspected without a word. I get it, you have a job to do and if you wanted to check my cart, talk, kindly ask me to lift my bag and explain you just wanted to see if there is anything else I may have forgot in my cart, but don't make your loyal customers feel like criminals. As I am on the topic of customer service here are a couple other mentions: today before I had this encounter, I witnessed a man washing the floor with a machine and nearly ran into a woman leaving her to lift her foot and grab on to the shelving to stop from falling. Last week, I was there and a man was stocking the produce. As he was doing this he was cursing, throwing the vegetables into their spots and reaching directly in-front of an elderly woman who had stopped picking out her vegetables to get out of his way. This is just totally unacceptable behavior and treatment for people who are most likely loyal customers. Your store has great prices and some really great items which is why many shop here but people should not be treated this way while grocery shopping. I would leave a lower review if it was based of today alone but I do not want to discredit the hard work of the other kind people I have encountered there.

    Always understaffed and they time their workers which is inhumane; either get a self checkout isle…read moreor hire some more workers not even at rush hour completely unacceptable

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    Friendly Farms - grocery - Updated June 2026

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