staff is amazing, food is always fresh and delicious, and the dining area was nice and clean. definitely recommend.

Just .... nasty all around. There was no wait for a table at 2:35 in the afternoon as no other diners were in the restaurant. But, wait! There was a wait for a table! Most of the tables were filthy and unbussed. There was one server and one cook present. The menu is too big. Way too many items, and it's impossible to effective stock for, and prepare, such a huge offering. I went with the fish sandwich, fries, and an ice cream sundae for dessert. The fish was square, caught I guess in the same ocean where McDonalds catches their square fish. Nothing on it, just bun and fish (or, more correctly, fish "product.") I had a to flag down the server (who was busy texting behind the counter) to get some ketchup or something to help this sad fish sandwich out. The fries tasted very old. The ice cream sundae was nice - served in a stainless steel cup, which kept it quite cold. I had the chocolate with caramel topping. It came with whipped cream and a cherry. This was the only good thing to come of this experience. Was this a popular big chain at some point in the past? It had the "feel" of an old nearly-abandoned Howard Johnson's. Or maybe a lingering Shoney's. Doesn't matter, I won't be back. This was just awful food and service, other than the ice cream. read more

So good. The chicken is amazing. Great service. Very cool looking. I will definitely be coming back again.

I'll start off by saying I love Friendlys, I have memories of sundae's with my family for as long as I can remember and they are very fond! Today's experience was not so friendly. I walked in to get some ice cream to-go and was not greeted for a good few minutes while 2 employees sat at the front stools, another 2 (one being the manager Jen) were making ice cream, and another was at the cash register chatting. Mind you there was only one couple in front of me waiting on ice cream, and one seated 4 top. Once I finally ordered, I asked to purchase some peanut butter sauce in a pint, I was told there wasn't enough, but I could pay for a small side so I said sure. The cashier walked away to get it and as she did, I saw and heard the manager Jen go over to her and give her grief about me ordering PB sauce (which was very uncomfortable and unwelcoming feeling as a guest who already felt unwelcome from walking in) the manager Jen proceeded to hand me my bag and said "oh come back tomorrow we will have more PB then, but I need what we have today for the rest of the shift" So basically what she told me sounded more like "I have what you want to buy but won't give it to you because I'll look bad the rest of my shift if someone orders it" I would not have been bothered by them not having any sauce, but the whole situation from walking in, to being made feel uncomfortable, to the finishing words...really put a bad taste in my mouth. It's not as if I asked for it free either, I wanted to buy it and made that clear. I'll be reluctant to go back which is unfortunately the 1011 E Eau Gallie Blvd, Indian Harbor Beach, FL 32937 location is closest to me. read more

I had breakfast here this morning. The food was marginal. One of the most insulting things happened. I ordered sausage and the server brought bacon. She said she was sorry and would bring me sausage only if I returned the bacon. That tells me that either they re-use food or they do not trust their customers who may be trying to get food for free. Either option is not good. I won't go back and I would recommend you look elsewhere. This area has several great breakfast restaurants! Not this one. BTW the server was nice and clearly embarrassed by the management! read more

This is crazy i have to complain about this . I order Uber eats from them all the time . The last 5 times they can't follow directions. I have an allergies to tomatoes so i made sure i said something and clicked the allergies button . Once again it came with tomatoes so another 12$ thrown out because they can't follow simple directions. I called and talked to a manager and i felt like i was being a used of lying . I offered to send pictures and it was useless. The food is good when it's right but double check anything before you leave . I guess it's too hard to follow simple directions. TAKE TOMATOES OFF . Wow that's hard . Dont So tonight i called and talked to a manager Jane and she made sure everything was perfect. I have not been this happy to receive food before. By far the most amazing manager by far . So only order if Jane it there . I made sure to call and thank her. So Friendly's is reading this you need to give her a raise and Fire every other manager!!! Thank you so much Jane . Your amazing read more

I'm sorry this review is late. For two days I was busy with Veterans events in person and online. It;s also small business week. And I made a short trip to the emergency room. I accidentally ordered two burgers and fries a drinks, Turns out that I had no time to fix food so that was good. As usual the food was good and not greasy. Keep up the good work, read more

Food, ambiance and service was amazing!! Ordered the monster sundae and it came out very quickly! Have been coming here for years and will continue to do so! read more

Update: this was posted to the wrong "Friendly's" and not sure how to delete it!!!! Tried to change to 5 stars because of that!!!! So sorry! We placed an order on Bite Squad last night. Under "Shakes" they listed cheesecake. Which would make one assume they're getting cheesecake shakes. We ordered two. We received slices of cheesecake. So I called and let them know today (next day) The person who answered the phone was in an obvious rush. I let her know and she just said "thanks". Our sandwiches were pretty good. I'm only giving 3 stars because of the lack of concern for my call. I understand this isn't the end of the world, but even an offer for a credit would have been a nice gesture. read more

So, here's the thing. I grew up with Friendly's. I love it, pure nostalgia for this girl. Also- they've taken away all of our Friendly's in Ohio. So, imagine my elation when I discovered my old favorite while on vacation. Reese sundae and bbq chicken melt here I come! Pros- Decent service. The guy waiting on us was the only server for the whole dining room. He was waiting on 10 tables. He was as pleasant as could be expected under the circumstances. Food was great. Hot things hot. Cold things cold. Everything appeared fresh and was prepared well. Cons- The place is FILTHY. Dirt literally caked on exhaust areas in the dining room. Carpet had not been scrubbed (I would guess) for 6+ months. Stains everywhere. The bathrooms..the toilets weren't bad- again, though..in need of a thorough cleaning. Overall, very run down and poorly maintained. Please don't think I'm a high maintenance type of girl that needs a fancy restaurant to be satisfied. Nothing could be farther from the truth. I'm a wife and mom of two boys- I can handle some dirt. However, this level of dirt in a public eatery, I'll pass on the dirt and the nostalgia next time. read more

Thought we would try it out for breakfast, saw the sign for $5.99 deal. There were very few people in the restaurant and it seemed like there were few employees as well. We ordered and they messed up half of it, then charged us $7.99 for the special. The food wasn't good and the service was lacking. We won't be returning. read more

Such a disappointment. Very unclean looking upon entering. Ordered boneless chicken wings and tomato soup. There was barely any chicken covered in tons of breaded hard covering. They were completely awful. The soup had a big bug in it. The other three people I was with had minimal issues but that's theirs to write about. Service was slow as well. Wouldn't go back there EVER. read more

I have been a customer at friendlys ever since i was a kid. i always leave friendlys with a smile on my face. the food is always fresh and amazingly deliciou. the ice cream has made my worst days become my best days. read more

The wait was soooo bad. The food was cold and we heard "sorry for the long wait" at every table. Would only go back for the ice cream.

the food was great and the service was great ask to be seated in Jades section you will get fantastic service!!

I'm not sure how to rate this place. The food has always been good. The service isnt great, but it isn't 5 stars either. The ice cream is AMAZING and definitely 5 stars. The restaurant needs updating. But the staff seem to really hate there jobs. They seem so sad and defeated. Update the decor and have a happy and friendly staff and easily a 5 star joint. read more

This totally on the ice cream alone. Although the staff is very friendly & inviting we haven't had Friendly's in Ohio for years so it was a pleasant surprise when we moved into the area. Mint Chocolate Chip & Hunka Chunka PB Fudge are two of our all time favs. W/the warm weather it's a nice way to chill out at the end of the day & even get it to go like we do. read more

I don't know where to even start - of all the places I have been too, I have never been so disappointed to give it one star. I've been to this particular Friendly's over the years, but it has been quite some time since I have experienced this establishment. My wife and I were coming back from a day of Poker Runs and Customer Appreciation Parties and were feeling pretty good going in. We decided to chase the food we had eaten earlier with what better than a Friendly's Sundae. The service, while not outright horrible, was lacking to say the least. Our waiter was polite, soft-spoken, but unfortunately had a difficult time understanding what we wanted to order - which simply said - was two identical orders of one of their menu choices as is. We didn't ask for anything else or special other than unsweetened iced teas. Once the order showed up, it was wrong. We tried to get it fixed, but that was a mess. The manager wasn't helpful either, treating the whole ordeal as though it were our fault. Needless to say we left unhappy over the whole experience. I won't say we won't ever be back again - but it will most likely be a long, long time before we do. On the bright-side, the ice cream was good, the fixings for it were good as well, but the service - a key ingredient to the entire eating-out experience - needs a whole lotta work. read more

We have gone to this Friendly's several times because it is close by and we like their ice cream. Every time, we have been ignored by staff until I have asked for someone to help me. While waiting there I noticed that not only is it filthy but it smells disgusting. Yesterday I ordered a sundae with hot fudge and peanut butter cups. It literally had 2 small drops of fudge and a peanut butter cup on top, not pieces mixed in. It was later in the evening so they we're not understaffed or overworked. Just lazy and incompetent. read more

My friend told me about this place and how she used to come here as little girl and get really good ice creams.... I ended up coming here for ice cream one evening and came back 3 consecutive days to order full meals! It's the cutest retro diner in town I mean the food is great prices are more than reasonable for the quality and amount of food they have specials too. The glasses the dishes , the red booths the black and white checkered flooring even the cute seniors that come bright and early ..... it could be a movie set! read more

I had a great experience here! Great bacon cheeseburger, tuna melt and fries. The service wasn't bad either. The place was very clean as well. I'd definately go back again and next time try some ice cream! read more

This is the best Friendly's ever. Great wait staff. Clean booths and tables. Bathrooms are clean and new. I have been eating here for over 15 years. And the quality of service and food has always been top notch. The breakfast is great bit I like coming for lunch or dinner so I can have a happy ending. read more

My wife and I drove 20 minutes on a Tuesday from our house at 8:20 pm to get ice cream. I checked the hours on the internet and it said they were open till 10 pm. We arrived and the doors are locked. They conveniently have their hours listed on the door that they are open Sunday through Thursday 8 am to 8 pm and the other days they are open to 10 pm. I'm getting really annoyed that business hours do not match by what you see on the internet. How difficult is it to update? So now we wasted 40 minutes of our night when we could have run to a store instead. At least they update their hours accordingly. read more

They are not very Friendly. All posted hours say they're open until 10:00pm. We just walked in through an open door at 8:41 and the lady screams "WE'RE CLOSED!!". Horrible customer service and business management. read more

fast and friendly service and delicious dessert. ordering through the Friendly's app was very easy.

Ordered online for pickup. Items were missed including drinks. Called store, got to the manager. Note this was a 30 min drive each way. The manager refused to refund the missed items. I asked clarification asked if I need to dispute from the bank. She said go ahead and hung up. April 3 2022 2:54 pm check number 1213 read more

Waitress was rather rude when I asked where was the Reece peanut butter cups,, like shown in the menu atop the whip cream. She came back and slapped a wrapper with Reece cup on the table and said there was one in it already .... I found it at the bottom, it was all I e cream, a tiny dollop of whit cream,, couldn't have been more than a tsp peanut butter and fudge. Worse Sunday ever. Next time I'll be maki g mine at home. Ps, there were no nuts. read more

This place is run down looking. The plates are worn down. It looks rough . . The food is great, the service is great, the food is priced outstanding and the folks who work there care about their jobs and us customers. Go there. Get a burger, fries, soft drinks, ice cream and chill. read more

I don't usually pot anything but this is absolutely crazy . My husband has ordered from this place a bunch of times and has a tomato allergy . Every single time he makes sure they know and every time it comes out with Tomatoes . This is insane they can follow a simple direction like this . It's too expensive to just let it go . It's now like 5 times they have done this . He even called and was made to feel like he is lying . We know a lot of people and will make sure everyone knows how they care about their customers . It's actually getting funny because there is no way anyone could not follow directions this bad ! Wow I'm beside myself read more

Decent food (3 stars) and "don't want to be here" service (2 stars)...BUT place needs a cleaning overhaul and bring it into the 21st century (0.5 stars)!! Grimy carpets, worn table tops, oily benches! We did order so I didn't want to leave but we won't return. You can have a cute 50's/retro place without looking like the fixtures, etc. are that old. Wait staff need to shower and wear clean uniforms too. You serve food!! Clean it up! read more

Yeah I was not impressed at all I really thought I go in there and get like an old time shaken and old time meal and something delicious and instead it just seems so wrong Downing of people working there seem likely been there since it open and not very friendly and the food I was not impressed with an all read more

This place looks absolutely disgusting. The ceiling looks like it's about to fall down at several places, there are dead bugs (cockroaches probably) on top of the plastic covers of the lights in the middle of the restaurant, ripped seats that they tried to fix with tape, lots of dust on the air-vents and the sink in the men's restroom looks like it's about to fall off the wall. Also their freezer at the entrance has large amounts of ice at the bottom like they haven't defrosted or cleaned it the past 10 years. I recommend only to come here for their ice cream. Also, their lemonade tasted like chlorine like they used water straight from the sink to make it. This place is in heavy need of a renovation. read more

We are originally from CT, and moved to GA for 8 years and the one place we missed was Friendlys. We now live in Melbourne and are so happy that you are here! We eat at this location about 1-2 times a month. Food is always consistent and ice cream is delicious. Servers are always super sweet. The new summer menu is full of so many yummy creations can't wait to work my way through them. We always leave full and happy! Keep up the great work! read more

Granted the interior of the restaurant is in need of refurbishment but the soul of the place is often overlooked. If you are a regular the staff treats you like family and it's a very kid friendly environment. The new menu just came out and now has a lobster roll that is classic and beats any of the other excuses for lobster rolls in town. It's not perfect but it's a step up from the canned lobster claws thrown into a roll by the other places that serve it. At the end of the meal the small ice cream sundaes are delicious and a bargain and beat most of the lackluster desserts that are served in this area. read more

It was my first time visiting and we walked in the door and waited at the front to be seated for ten minutes. Unsure if it was a seat yourself since there were several open tables, I went to the counter to ask the lady at the cash register and before I could even finish my sentence she cut me off and said "you need to be patient we are actually busy" and went back to whatever she was doing. Almost left then but my boyfriend convinced me to stay. We waited about ten more minutes and finally we were seated. We ordered and the wait for the food was a bit long. The food was okay, good enough for a quick bite to eat. The sundaes were great! Server was a bit aloof and though there weren't many guests seemed to be busy. Would have given three stars if the staff hadn't been rude or the severer was a bit more friendly. read more

Friendly's - Large Fudge Brownie Sundae - Ice Cream & Frozen Yogurt Near Me - Melbourne, Florida

Eat here often with family. Today, ordered ice cream at 50% off and no online ordering. Go into store and they want a PLC number. Showed them my account, reward email but did not honor it. Keep your $5 ice cream. You just lost $300 read more

Omg. Just no. Dirty. Much needed maintenance of building. Will not be back. Service was fast but server was dirty.

I had to wait an hour for this meal and was offered no compensation for my time. This was honestly a waste of money and my time would've been spent better at a McDonald's read more

Friendly's - Ice Cream & Frozen Yogurt Near Me - Melbourne, Florida

We stick out like a sore thumb in here with 4 children in our party. When we walked in everyone stared. We sit down and waitresses walk by, no greeting. Then we order and I questioned the peanut butter sundaes. Waiter tells me the peanut butter cup sundae is better than Reese pieces sundae and it has loads of peanut butter in it. Sundae comes and there is ONE Reese cup on it, and a flood of chocolate sauce. It taste nothing like peanut butter. I politely tell the waiter and he informs me that the sundae was made correctly. I was just sharing that I wasn't happy with taste. Don't name a sundae a Reese Peanut butter sundae and in its details say a peanut butter explosion and it NOT have a peanut butter flavor. Other people in my party, had the monster mash and the amount of whipped cream on it leveled out the amount of actual ice cream. Chocolate shake was good. Caramel sundae was okay and cookies and cream sundae was covered in hot fudge and not enough ice cream. I now understand why the location closer to home shut down. I wouldn't return. I rather drive to Cold Stone or find a Baskin Robbins. read more

The best part of this place is that it's walking distance to a couple hotels. Why pay $15 for breakfast at the hotel when you can get a quick workout and the same food for half the price? Service, food, prices were all ok. There's little to distinguish this place from Denny's/Coco's/Carrow's/Etc in terms of breakfast/lunch/dinner, service, and ambiance. The ice cream parlor is pretty decent, but nothing special. Way better than Baskin Robins (none of that weird mass-produced after taste), but not as rich and creamy as Cold Stone. read more