We have beautiful custom gas lanterns that one would not stay lit. Everything I read online said to…read morecall a plumber. The plumber said the lantern parts are no longer available and the lantern would need to be replaced. Well- you can't just replace one custom made lantern. Purchasing two of the same quality would have been close to 3000. I called Old Castle Lighting for a second opinion. Good communication, took 4 days for them to get to the house (he said they are busy. A great problem to have) I didn't mention anything about the plumber coming out because I wanted an honest diagnosis. Not only did he fix my lantern within MINUTES, he cleaned both of them explaining his steps the entire time and adjusted the flames for $200! Excellent customer service. There is nothing better than honest help. Highly recommend.

I found this company through a google search, sent an email describing the problem with my outdoor…read moregas lantern. I received a response via email the same day. Felipe Torres was very helpful and my lantern is burning beautifully! He was very knowledgeable and very friendly. There aren't many lantern service companies so I really got lucky with this call!

I have used them several years in a row and have been very pleased with the ability to customize my…read morelook, responsiveness, easy payment options and affordability. Everyone i have spoken with has been great!

I saw the other good reviews on here and have to add to it since my experience went very well. Tim…read moreis the Owner and I highly recommend using him. Communication was great. He knew exactly what he was doing and he is a veteran like me and so was a pleasure dealing with him.

This place is amazing. I had old lamps that needed new wiring and new lamp shades. The owner was so…read moregracious and understanding. He helped me by picking out new shades and showed me what they looked like. Plus he fixed them both while I waited! Very affordable. He has my business !!

I love these types of niche stores. Unfortunately, when my son broke one of the alabaster shades on…read morethe ceiling fan in our rental house tossing what he claims was "just a stuffed animal" in the air, this lampshade store was unable to solve our problem. On first glance it was your standard three light Hampton bay ceiling fan, but the shade was screw on instead of the type with a lip that is secured with a screw (clearly I'm no lampshade expert here). Apparently this is rare, and if ease of availability on the internet is any clue, yes, it's not common. I was hoping the lamp man would offer me an alternative solution... something less expensive than replacing the entire ceiling fan, but he did not. Ultimately we ended up passing the problem onto our landlord (with a note of apology!) when we moved out. I have no idea how he solved it. Beyond not offering much help, the lamp guy wasn't particularly friendly and certainly not efficient. I love the idea of a specific lamp shade store, but the execution just wasn't there. I do have one lamp that carries a more sentimental significance to me... perhaps when one of my kids knocks it over I will give this place another try at repair.

Only of two of our new ceiling fans has ever functioned correctly. Customer service is sub par and…read morewe will not consider purchasing or dealing with this company again.

I wanted to say thank you to Bruce and the staff at Passion Lighting for being so…read more professional, knowledgeable and helpful. If you have any lighting needs this is the store to shop with. Thanks Don

I just wanted to update my review. I have been with Preferred for over two years now and they…read morecontinuously raise the bar. Really and truly great people, who do excellent work. You'd be very hard pressed to find better!!

Owner Mark sent 2 of his best employees, they helped us in a pinch to remove our outdoor holiday…read morelights since we were stiffed in Nov by trusting a former friend by paying removal upfront, he disappeared with the money, Mark even lowered his quote to meet our very tight budget, highly recommended.

Leo provided great service and really helped us by coming by to replace a breaker during our…read moreappliance installation!

Leo was awesome. Quick and efficient and was willing to fix our issues. This chandelier was going…read moreto be tricky. At 17 feet high we had a number of high estimates. Leo worked with me and was able to gather the data to get what he needed. He is very even temperament and easy to work with. I'd hire him again in a second.

WOW! WOW! WOW! - I had recessed lighting installed and my house looks like a brand new house…read more Andres sent me a reasonable quote, did a walk through to verify where I wanted to the lights and scheduled the date/time. They showed up right on time and was very good with providing updates. I had 10 lights installed and they were done in one day. Would highly recommend to others. Clean, professional, and took care of my house to avoid dust (covered everything)! Very responsive!!!!

From the owner: Our business specializes in complete commercial and residential electrical installations.read more