Good spot for pizza! They can be kind of difficult on the phone... just seems like the people taking orders aren't very good at phone communication. The service inside has always been great and it has a nice chill atmosphere. I eat here a few times a year and I've always really liked their pizza. read more

They have the worst spaghetti in Springfield IL. Theres a reason its empty. I think the older women who work there have given up. I waited in a hot parking lot in July for the worst spaghetti ive ever had. I also tried inside for spaghetti in late 2025...sadly the worst, I cant bring myself to try any other garbage. read more

One of the best pizzas in town. Great service and reasonably priced. I order Sandy's Special again this evening. Never disappoints. read more

Be careful coming here. Ants are in the drink machines and the owners and staff dont care

We ordered 2 large pizzas for carry out for our Whiskey & Cigar Club meeting. The food was ready when we arrived. The worker at the window was very courteous. The prices were better than anticipated so that was a plus. When it was time to eat back at our location all of those present loved it. Some had never eaten it, but they said they would definitely be ordering in the future. This pizza reminded me of Vic's on 9th when it was open. read more

First time ever coming here and the last. The kid working made it obvious that he did not want to be there and was an asshole when the order was given and didn't even get it right $80 later. THE ABSOLUTE WORST SERVICE EVER. His name is Devin and should NOT have a job there. Food wasn't even that good .... read more

I'm a tourist. I got the impression this place was a Springfield fave and a Temple of Route 66 memorabilia. Boy, did I screw up. Friday night and it was empty. Obviously the locals have deserted this place. Mediocre greasy spoon is apt I think. Cluttered, oddly configured, bordering on dirty. Maybe it's seen better days? read more

You have to go to the counter to order off of a paper menu. Unfortunately if you don't know the menu well the staff behind the counter get annoyed with you quickly. So my wife got spaghetti and meat sauce I got a 10 inch pizza. That plus two medium sodas came out to 27 dollars. Which isn't bad at all. The issue is that the spaghetti came out on a paper plate as well as the "side salad." The spaghetti had a decent flavor, but the sauce was so thin it did not stick to the spaghetti. My pizza was on a cracker thin crust which is my favorite style of crust. However it was greasy and the sauce was very acidic. All in all I don't know if I would go out of my way to go back. I have a problem with paying to eat at a sit down place and getting paper plates. If it was a food truck different story, however this place is just aight. 3 stars for decent prices, food ok, and came out fast and hot. Cons plastic plates, annoyed staff, and menus are hard to access. read more

The pizza ight. but the place is gross we found a bug on a seat and watched the lady wipe down the table and do nothing to the seats. service was okay but it had plastic plates that wear weak and didnt hold up to a fork. had to bring your own condiments from the front to your seat. read more

Rude staff. Talked unkindly about someone I know within ear shot of other diners. Not ok.

Wonderful food and an owner good enough to help others. I love the cheeseburgers !! Spaghetti is the best in springfield. Always a fun place to visit. Neighborhood legend and meeting place for great people. read more

Does not take any names in advance or take reservations. We ordered everything at one time and only the two people with soda's got their drinks and no one got water, then we got salads and appetizers , still no water. We got our main course and water, hamburger with spaghetti was not cooked all the way and fettuccini was very undercooked. read more

Came here to see the gas station on our Route 66 trip. Worst station we have seen by far. Go a 10 inch pizza and sampler to split with my wife. Sampler was so bad it was hard to figure what each item was. That said it was cheap. The pizza they had left a paper that must separate the uncooked crust on part of the pizza, added toppings and cooked it. Only ruined a couple slices and the sauce and toppings we're good. It did teen like massed produced frozen crust and the paper may show. Service was great and prices were cheap. All this including a soda for 22.49 but I'd rather pay more for quality. read more

Terrible place. they have rats and the cooks don't wash their hands before touching the food. they're drunk and argue so loud you can hear it while eating. the bosses sandy and john are rude and self centered read more

The best thin crust pizza I have ever had! My favorite is the sausage. If the strawberry salad is in season, order it. You will not regret it. The staff are always very friendly, too. read more

2nd time in a month I've called to order food. First time was for delivery, as their online menu clearly states delivery. The woman who answered the phone instantly has an attitude and tells me if I want delivery I better call grub hub or come pick it up. I say thank you and decide I will not patronize a locally owned business with staff who answers the phone in that manner. 3 weeks later I decide to give them another chance. Call to place my order for pick up and a young man answers, very polite, as I request a buy one get one free pasta order which they participate in through a local fundraiser. I place my first order which is fine and the second order was for lasagna. The man asks the woman who previously answered my first call about lasagna and she instantly snaps off we haven't had that for 3-5 years in her same horrible, condescending tone. I then mention "well, your online menu states you gave these items" and ask what else from my order do they not have. The man tells me what they do not carry all the while the same woman in the background continues to run her mouth and patronize the young man. For a staple of and involvement the Fulgenzi's have with this community, her attitude is completely unacceptable. I will not be patronizing this establishment and will make sure to spread the word, this lady needs sent home and maybe fired for a reality check. Glad I didn't spend over $70+ on a meal for friends and family. My family and friends will be doing likewise. I know the food is great, however, Ms.HatesHerLife needs a reality check. I'll be going to Sam's Too. read more

I recently started eating here, food and prices are good, but the staff is the reason I wont be returning. After 4 visits in the last few weeks, I can say that it was only my first visit that anyone was friendly and showed any customer service skills. This last trip really did me in when a fellow diner's food was not cooked as requested. The item was recooked but when it was brought to her there wasn't a simple apology for the oversight but a very curt "You didn't order it without onions." Just because it wasn't on the receipt doesn't mean she didn't order it that way. When the original item was brought to her, she tried to tell the server but he just walked away. I can deal with the flat, bored expressions and responses when I place my order, but this is just too much. read more

Solid lunch spot. Double cheese was good as were the fries. Friend got a slim-jim, which is pretty much a ham sandwich on a hogie with all the trimmings. that was good too. Pizza looked tasty .The fried mushrooms were strait from a box and nasty. I swear I will never eat fried srhooms again unless I'm at Gabitonis. Food is cooked to order and it a good twenty minutes to get our order. Would go back to try the pizza.. They also serve beer and have a TV so it could be a place to grab a pizza after work. read more

Great sandwiches! I was visiting from Chicago and my family was meeting at Fulgenzi's. The decor inside was very "Route 66", license plates on the wall, an old gas pump, it was very tastefully decorated. I saw someone with one of the sandwiches and it looked INCREDIBLE. I had decided on the meatball sub and I was not disappointed, the meatballs were cooked perfectly, the bread tasted fresh, and the melted cheese was great. My brother and his fiancé had the roast beef and said it was delicious as well. Will definitely be coming back when I'm the area again! read more

I stop here every time I'm in the area, which is usually about twice a year for a sports event. I have only ever gotten pasta-the tortellini Alfredo is my favorite. It's always delicious, prepared quickly, and I think the prices are reasonable-especially considering that you get a salad and breadsticks with your pasta dish. The pizzas look fantastic, but I've never had them, and I have no idea what the heck a 'horseshoe' is, but I know people that like those from their menu as well. My only complaint is that they are not open Sundays. read more

The food here is great but service is less than stellar. The woman who waited on us was openly hostile. That being said, our food was fresh and very tasty. Can't go wrong with the burgers here. I love the fried cauliflower, it's one of the few places in town that has it. read more

I have been going to Fulgenzi's for many many years. Wanting to support a family-run business during COVID-19 pandemic, I thought we'd order two pizzas from them- an extra large and a large (same way I always order). The older woman taking my order snapped, "We don't have extra large. We have 7", 10", 14" or 16"." Having never been asked the sizes in all these years, I said I assumed the extra large would be the 16"? She said she didn't know. Other people, she said, call that a large. I said, "Ok, if the 7" is a small, the 10" is a medium, the 14" is a large, then the 16" would be your extra large, right?" She said, "For some people...." What?! Ok.... So I said I'll take the 16", and then a large (I didn't know the next size down but assumed she's know what I meant....) She interrupted with "You mean pizza?" Hmmm. Yes. Pizza. A large, please. "We don't have large. We have a 7", a 10", a 14" or a 16"......" OMG. This went on for a couple of minutes.... (who's on first!). I have never had this much trouble ordering two pizzas. I think I must have interrupted her break - it was pretty obvious she wasn't happy about my order from the get-go. I told her not to worry about it and hung up, then called Gabatoni's instead......Was able to order XL and L, no problem. If you are thinking about helping out a small business don't bother with Fulgenzi's - they must not need (or even want) business at this time. read more

wonderful place, and and the owner is wonderful!! the staff is very nice, too. the cheeseburgers, are incredible!

Just had dinner here tonight. Thought we would try something new. The food came out on plastic plates and in my opinion Pizza Hut or Sam's Too in Sherman would be a better choice. This food is like eating out of our home. Really people plastic plates!!!!! read more

There are a few items at this restaurant that are absolutely exceptional: probably one of the best cheeseburgers in the state! Have a great tenderloin and their chili Mac is really very unique. Their pizzas are also very tasteful. Note to patrons: please don't eat the paper plates. Also has a great chili dog! The restaurant evolved from mainly ice cream products & a few sandwiches. A few years back the owners did some serious renovations. Once when I was there, the owner invited me to taste three different types of french fries ... It seems to me they work very hard to provide good food and excellent service. read more

Where to begin... As for getting what you order, my wife and I refer to this place as playing hamburger roulette. The folks working the register range from needing to buy a vowel to OK to rude (or maybe curt/terse to be charitable). Finally, this place needs its pricing reclassified from $ to $$. Two greasy double cheeseburgers with bacon, two medium drinks, and two small fries was $23.78. Hum, pass. read more

We've enjoyed the food at Fulgenzi's for many years and I wanted to give them a better review but I can't due to the restaurant's inability to get pick up orders correct. Last night I ordered online and the order was still incorrect. More attention to detail and better customer service a must. read more

We stopped to take pictures of Mahan's Filling Station. Thought we'd get some food here. Chicken sandwiches bland , pizza greasy, pasta sticky and minimal sauce. Plus server brings out one item at a time. Nostalgic place but not place to eat read more

I will never eat there again! I'm surprised the health department hasn't shut this place down! My family and I used to eat there all the time. The food was good, the people were always friendly, it was great place to meet for lunch. The last time my family and I ate there was in October of 2017. We sat down and within 5min of sitting in one of the booths I had a cockroach crawling on me. One, gross eeeew but I killed it and moved on. But there were more, once we got our food it was clear they had a bug problem. I had to flick one off my baby, several off the table. All in all we counted 15 roaches!!!!!!!!!! I couldn't finish my meal. We just left. I was beyond grossed out. read more

Excellent pizza. I was really caught off guard. This pizza is now competing with Gabatonis for best pizza in my opinion. Staff was polite and attentive. I will absolutely return, next time for a burger. read more

I've been there twice now and I'd definitely go back again. They claim to have the world's best burger. I wouldn't push that claim that far. Don't get me wrong the meat is good but too thin to be called the best. The California fries with white cheese are my favorite. Pizzas get rave reviews. read more

Terrible customer service. They double charged my CC and told me it was my fault. Manager said he no longer cared about my issue. Rude Manager and Owner. Food is Average but they get the order wrong all the time. Slow delivery. 2+hours with no apologizes read more

Outside of the staff being older the food was great and the owners really make you feel welcome. Old style Route 66 restaurant.

Very rude, out dated, staff are lifeless and lack customer service skills. Food inst very good. My taco salad was simply a shell, beef, and the ice burg pre mixed salad mix. I shouldn't have carrots or purple cabbage in my taco salad. Pass this one up if you're looking for a filling delicious dinner for the right price and to be treated well. read more

They forgot I was placed on hold. Had to call back. Pizza was not quality we are used to getting. Very little sauce & toppings. Crust was thin & extra crispy - nearly inedible. Won't go back. Too many places with great food. read more

Great burgers, milksakes, and cheese fries. Most everything else is mediocre at best. The inside is very cluttered with random items such as window gel clings and such. Don't know why these things are being sold. My advice get rid of the junk and this place would look 100% better. Worth a try if you want a good burger. read more

I just recently started working at a law firm in Spfld IL and told my co-workers I wanted spaghetti, they suggested Fulgenzi's. I called and placed three different orders and when I got there to pick them up the most rude woman I have ever dealt with at a restaurant came to the pick up window and proceeded to yell at me and tell me they don't have time to ring our orders up separately. Really! If we had all come in there to eat rather than a pick up would we have had to ring them up together and then figure it out when we get back to work? That is exactly what she told me we would have to do in the future. I advised that was not true as in the future I would no spend my hard earned money on their mediocre spaghetti. What I had was nakkid noodles. Would not recommend this restaurant due to the way I was treated and the food was simply not good. read more

hard to find a good pizza from somewhere when you're not from the area. Esp when youre from a large city like Chicago....this place has equally good if not better than some places in Chicago. love the thin crust, could be a little crisper, but no way a deal breaker. Nice job. read more

Decent pizza. The salads are horrendous. The restaurant is older and very casual. The girls at the register didn't know much about the menu/food, but service was fairly rapid and mostly polite. read more

This is seriously the best pizza ever. Anytime I come to Springfield, IL I order a thin crust pizza from this place and eat it all in one sitting by myself. The crust is crispy, the sauce is ON POINT, and the cheese ratio is perfect. Good thing I don't live here or I would be 5,000 pounds from eating this pizza for every meal every day. If you are looking for a pizza in this city you can't go wrong by ordering from Fulgenzi's. I promise. read more