Service department experience was very unfortunate. Not only did I not approve the work done to my…read morevehicle, I wasn't notified it was occurring. When I called to speak to my service advisor I was met with being talked at and not spoken to. I couldn't get a word in. Every time I started speaking she abruptly cut me off. When I went to pickup my car and pay for the service I didn't approve nobody made an effort to speak me or smooth things over. If you enjoy having work done on your car without knowledge or approval, this is most certainly the place for you.

Clearly these folks do not care one bit about their customers... following a fiasco where they…read morecharged $540 to replace just "one" coil-pack we arranged for after hour pickup. Upon arriving at the dealership at 7pm, 16 degree evening, we found the truck with have a windshield of snow and frozen solid. It was adding insult to injury. With Ford dealers essentially in every town in America -- I recommend using "any" of the others.

Best auto salvage yard in NJ! Joe sells everything for cars and at reasonable prices. He will let…read moreyou search the yard for the parts you need.

I love this place! It's a go-to source for parts, but also very reliable for finding a used car at…read more Staff is helpful (though always busy).

Rarely do I award a five-star review, however, in this recent case I will in due in part to my…read morecustomer service representative Hailey. Probably for the first time I was kept informed as to the disposition of the repair to my truck. Ms.Yurchak, is the professional face of this dealership. By the why, the repairs were completed and the truck drives well.

I would strongly recommend not purchasing a used vehicle from this dealership…read more Two days after buying my car, the transmission broke down. I was told they "didn't know" there were any issues. Eventually, it was replaced, but it took an entire month. Now, I have multiple warning lights on the dashboard and the car has been stalling. When I brought it back, I was told they would not fix it because I do not have a long-term warranty. Before purchasing the vehicle, I specifically expressed concerns about buying an older used car. The salesman, Marvin, assured me he "had my back" and not to worry if anything came up. Unfortunately, that has not been the case. The owner recently called and told me I would have to pay full price to repair the vehicle. This has been extremely frustrating and disappointing. Based on my experience, I would not recommend doing business here. If you'd like, I can also make a shorter, more direct version for Google reviews or a stronger version that applies more pressure while still staying professional.

One of the few honest dealerships out there! Service is quick and friendly. Shoutout to Buddy for…read morealways providing excellent customer service! When it comes time to trading in my Jeep I'll be sure to give this place a go.

Have taken my 2015 Jeep Renegade in for an oil change (decent price with coupon) and nearly every…read moretime they have done their "inspection" (AKA - bogus reasons to get you to spend more money) and told me I need brakes! First time I needed new brake pads and rotors on the front - $399 (I brought to another mechanic and it only needed front brake pads - total $125 with labor). Another time I was told it needed brakes all around, for $699. Took to another mechanic and only needed rear brake pads!! DON'T buy any other services!

My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

A little more than two months ago, before I knew any better, I brought my car into Chuck at Weeping…read moreWillow Garage in order to have my front brake rotors resurfaced and to have the engine oil changed. I brought my car in at 8:00 AM on a Monday morning, and I was told that my car would be ready at the end of the day. I left my cell phone number and told Chuck to call me if there were going to be any delays which would prevent my car from being ready as promised. I showed up at the garage at 5:00 PM, and after waiting around for almost an hour, I noticed that they were closing up the shop. I asked what was going on, and they said that my car wasn't ready because they had a "hard time" finding new brake rotors for my car (How hard could it be to find brake rotors for a six year old Toyota Camry?). I became upset as, first of all, nobody called me up to tell me of this delay, and secondly, I only wanted my brake rotors resurfaced not replaced. I was told that there was nothing that could be done, as my car needed new brake rotors, and they had to wait for them to come in. I asked one of the mechanics to drop me off at home, and he said that he couldn't, as he was traveling in the opposite direction of my home. Instead, I called a neighbor, and he picked me up. The next day I called Chuck and asked him what had happened. He said that he left the shop early as he had to go pick up his son from school. He reiterated what his mechanics told me the day before, and promised me that the car would be ready that afternoon. Again, I asked for the courtesy of a phone call if there were going to be any delays. I showed up at the garage at 5:00 PM, and again I was kept waiting around. I saw Chuck, and I asked him if my car was going to be ready, and he said yes. At around 6:00 PM, Chuck told me that my car was ready, and wrote up the receipt. I noticed that I was being charged for a complete brake job when I only asked for new brake pads and a resurfacing of my front brake rotors. I was not charged for an oil change, as I found out that it was never done. I asked Chuck about this, and he simply said, "You needed new brakes" (It would have been nice if he had asked me first before doing the work). I paid for the repairs and left, feeling like I had been taken advantage of. On the way home, I noticed that my brakes were grinding. At first I thought that this was normal, but when the grinding persisted, I brought the car back to the garage the next day. Chuck at first told me that this grinding was normal, but when I insisted that he take a look at it, he told me to leave the car, and he would take a look at it later in the day. I called him up at closing, and he said that he had been very busy that day, and he wasn't able to get around to my car. He promised me that the car would be ready the next day, and I told him that I would be in to pick up the car in the afternoon whether it was ready or not. As promised, I came in at 5:00PM the next day to pick up my car. Chuck said that he had checked out the brakes, and that nothing was wrong with them. I picked up the keys and took the car, and on the way home, I noticed that the brakes were making the exact same noise as they had been making before! This time, I brought my car into another mechanic down the road (Tony's Auto Service), and after examining my car, they said that the wrong size rotors had been installed! They asked me who had done my brakes, and when I told them that Chuck at Weeping Willow Garage had done my brakes, they rolled their eyes. They told me that Chuck and the other mechanics at Weeping Willow are incompetent, and a lot of people have had problems with them. Tony's Auto Service agreed to fix my brakes at cost, and suggested that I try to get my money back from Chuck. Since I didn't want to bother with Chuck again, I just wrote off the money I had wasted having my brakes done at Weeping Willow Garage. I haven't brought my car back to Weeping Willow Garage, and since I started bringing my car to Tony's Auto Service, I have never had a problem! ATTENTION ALL RESIDENTS OF WASHINGTON AND WARREN COUNTY: AVOID WEEPING WILLOW GARAGE UNLESS YOU WANT TO GET RIPPED OFF AND LIED TO!

Chuck is awesome!! A waited a while to do a review just to make sure he provides consistent great…read moreservice, and he sure did! Great price. Great service. Above all, he is honest and just a real nice guy. I enjoy going there and look forward to doing business with him again. I strongly recommend and encourage you to take your vehicle to him next time you need the job done right by a professional....THANKS CHUCK!!!