Fun box it's a very fun place for your family My daughter enjoyed it so much she didn't want to leave the staff it very friendly wit the kids read more

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Everything was amazing, each server went beyond and above. They were friendly with a willingness to help.

Loved our experience at Downey Funbox ! The staff was amazing and their hospitality is unmatched. We will definitely be back ! Thank you . read more

Funbox - Indoor Playcenter Near Me - Downey, California

It's our first time here and definitely not our last. We had such a great experience at Funbox, and a huge part of that was thanks to the assistant manager. From the moment we arrived, she was so friendly, professional, and genuinely cared that everyone was having a great time. She handled everything with a positive attitude, kept things running smoothly, and went above and beyond to make us feel welcome. It's not often you come across someone who leads with such great customer service and attention to detail. Her kindness, patience, and willingness to help made our visit even more enjoyable. Funbox is lucky to have someone so dedicated on their team. We can't wait to come back! read more

Funbox - Indoor Playcenter Near Me - Downey, California

I would not recommend FunBox in Downey. The customer service was extremely disappointing from start to finish. The biggest issue was that they do not clearly explain how their party packages work. When you book a two-hour party, you assume that's what you're getting, but in reality, you only get about an hour and a half before they're rushing you out the door. This was never explained when we made the reservation. Once we realized how little time we actually had, we asked if we could simply pay to extend our party by an extra hour. We weren't asking for anything free--we were willing to pay the additional cost. Instead of trying to accommodate us or even showing a little understanding, the staff repeatedly told us "no" and showed no empathy or willingness to help. What made it even more frustrating was that we booked here because family members had previously held a party and were allowed to move to the public tables afterward to finish eating and visiting. We were told that wasn't allowed, even though we'd personally seen it happen before. The inconsistency was frustrating. To make matters worse, they said they could accommodate only nine people for an additional hour, but because minors aren't allowed to jump without an adult, the adult would also count toward the limit. It felt like every possible solution was immediately shut down instead of anyone trying to work with us. The entire experience felt rushed, poorly communicated, and overpriced for what you actually receive. If you're planning a birthday party or group event, be aware that the time goes by much faster than they lead you to believe, and don't expect much flexibility if problems come up. There are plenty of other places that offer a much better experience and value for your money. read more

Had the pleasure of going to "FunBox" from 7:30 pm to 9pm tonight for my daughter's 9th birthday. When we first walked in, we were greeted by the receptionist Diana. She asked if we had a reservation then she gave a breakdown of the next steps. Diana was extremely knowledgeable, kind and attentive. The atmosphere was a very large jumper, with many obstacle courses that the kids can do, in different sections. Outside of the jumpers, they had a 5 and below small area and arcade games as well. Overall, though it was extremely packed my kiddoes still had lots of areas to still play freely and have fun. A lot of parents are in there with their kids, and I think it helps with everyone being able to get around and share. Lastly, I wanted to thank Diana. Customer service goes a long way and ultimately can be reasons why people go back or never again to certain places as a whole! Thank you Diana and the fun box team! read more

Funbox - Entrance of the large number with many obstacles to play. - Indoor Playcenter Near Me - Downey, California

I was able to book my son's birthday with their opening month discount. The staff was friendly. They had a door at the back to make loading and unloading easy. The are towards the back behind the jumper you cannot watch them jump from inside the room. The part was large and didn't feel crowded. Definitely will get the kids and parents tired. Only complaint is what is offered for the party set up. I paid for 40 guests and extra for everyone to be upgraded to jump, however the room itself as you can see was only set up for half the guests. Basically they give you the room but you need to bring EVERYTHING yourself including extra plates, utensils, napkins etc. the fridge we had in the room was not cold so drinks will be room temp unless you have them cold before coming and fridge was leaking water on the ground. read more

Funbox - Birthday room with personalized name sign - Indoor Playcenter Near Me - Downey, California

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Had a good experience with fun box as soon as you come in to check you in give your bracelet socks, and tell you where to go. Everything is very well organized and self-explanatory. The place looked very clean. read more

Funbox - Jumper - Indoor Playcenter Near Me - Downey, California

We had a great experience at Fun Box! A special thank you to the assistant manager, who was incredibly friendly, helpful, and professional. She went out of her way to make sure everything was running smoothly and made us feel welcome from the moment we arrived. It's clear she genuinely cares about the guests and her team. Her positive attitude really made our visit even more enjoyable. Thank you for the excellent customer service--we'll definitely be back! read more

If you have young kids, you know they need a place to jump around and release all their energy. This is a good place for it. Easy online reservations that take no time at all, you can also do it there but online saves you a bit of time. However, please be aware that you and/or your kids MUST buy the official Fun Box socks to jump around. But they're totally worth it. The place itself is pretty big. Plenty of space for you and your little ones to run around and jump, slide, and even flip. What I really like is that they do a good job of monitoring things by giving everyone a colored wristband with a time limit and once your color is called your time is up. This is essentially because it prevents overcrowding and risk of kids and adults running into eachother. They have a small arcade area, but not much in terms of games to play. I do wish they had more video games to play. Other than that I have no complaints. Its a clean place, has lockers to store your stuff while you jump, and a very friendly staff to help you with anything you need. My son and I will be back for sure. read more

Had my son's 9th birthday today at Funbox in Downey had a amazing time Emely Natalie and Jason were amazing they made everything go smooth I will definitely book again for future parties read more

Funbox - Everyone loved Freddy - Indoor Playcenter Near Me - Downey, California

It's a little hectic to get inside with long lines. Get here earlier or it's hard to find parking. What i like about this place is it's large, with rental locker space, some arcade, party space, and a large jump area. Other places I don't remember seeing staff in the jump area but there are staff here to keep an eye out for safety. Most importantly there's enough AC even when you're jumping around. And the bathrooms were clean. read more

This is my second time being here and the staff seem to be very people unfriendly and slow. Today we checked in and the person wearing the black polo at 2:35 pm says hi but no actual eye contact and then begins to check us in and mumbles instructions and tells us to meet her at the sock area while she stands and talks to another staff. We wait for a bit and then I ask where do we come in and interrupt their convo. She seemed to be bothered to do customer service to be honest . This happened last time where the vending machine didn't work and I told a staff and he said he didn't know what to do and then I went to another staff and that person also had a black polo on and came over and I told her what occurred. She walked away and didn't say anything then she took another 8 mins while she was showing someone around and came back finally and opened the vending machine and gave me 2 drinks that I had Paid for but was not distributed. I hope these staff get better and understand how proper and professional communication is key to business . read more

The kids had so much fun Great staff and fun for the kids Such a nice clean. Parents also had fun read more

Came during their Grand Opening. A little disappointed we had to buy their branded grip socks as it wasn't stated on their website, but still a good deal with the sale. Everything was condensed into a small-ish area. If adults want to watch their kids, they have to join them inside the inflatable. No way to watch the kids from outside of it. Kinda surprised that it was just 1 huge inflatable with slides, balls to jump from one to another, a mound to bounce one, a little contender battle ring, climbing structures, etc. but we (including the adults) had fun. It was a workout chasing after the kids. Some arcades were free at the time. There were 4 birthday rooms, but you can't see into the inflatable area from the rooms. Not sure if we'll come back unless the admission is affordable. It's nice that it's walking distance to numerous restaurants including Porto's! read more

Very disappointed with our experience. The admission tickets are already expensive, yet you're still required to purchase their branded grip socks because outside grip socks aren't allowed. It feels like an unnecessary extra charge. The facility also didn't feel very clean, was extremely loud, and was overcrowded with children. Many kids were bouncing without parental supervision, creating an environment that felt chaotic and, at times, unsafe. To top it off, charging $5 for a bottle of water felt excessive. Overall, the experience did not match the price. read more

My nephews and nieces had a ball here! They did not want to leave omg we had to drag them out lol. Def will be back!

Amazing time crystal was awesome she help us so much . She was so sweet and kind, we ate definitely coming back!! Great job, the place is well organized and clean read more

Funbox - Indoor Playcenter Near Me - Downey, California

I recently hosted my daughter's birthday party at FunBox in Downey, and overall I would give my experience 3 out of 5 stars. The kids had fun, and I appreciate the concept of the place, but I left feeling disappointed because several things were unclear or did not match the expectations that were set when booking. I purchased the Premium Birthday Package, including the upgrade for 40 jumpers/guests, so naturally I expected the party room to be set up accordingly. However, when I arrived, there were only 34 chairs available. When I asked about this, I was told that "not everyone comes into the room anyway." I didn't feel that was an appropriate response because if I paid for accommodations for 40 guests, I expected seating for 40 guests. I really believe that they gave me the wrong room. In fact, from the screen where they put your child's name and said standard Party, even though mine was a premium, I had her taught them to change that. Another issue was the party room itself. During the birthday tour, I was under the impression that because I booked a premium package with 40 guests, I would likely have one of the larger middle rooms. Instead, the room felt smaller than expected, which was disappointing considering the size of my party package. I also had an issue with food accommodations. During the booking tour, the coordinator explained that outside food was allowed and even mentioned that people could bring food warmers with small fire kits, so I assumed bringing my hot dog steamer would be perfectly fine. However, on the day of the party, I was unable to use it because there was nowhere available for me to plug it in. Had I known this ahead of time, I would have planned differently. I feel this information should be clearly communicated upfront. Eventually, they did help me plug it in. They put another table, but it was blocking the fridge so that was kind of like not ideal cause we couldn't get to the drinks. Another frustration involved the large screen/TV inside the party room. There is a huge black screen mounted there, which gives the impression that it is part of the party room experience. Staff initially turned it on, but then told us they could not keep it on because of power limitations related to the refrigerator and other plugged-in equipment. From what I understood, the screen technically works, but guests are generally not allowed to use it because it affects other equipment. This was disappointing because not only is it misleading to have a large screen there that customers assume can be used, but if it is not truly available as part of the room experience, it honestly should either be removed or clearly explained ahead of time. One thing I especially think needs to be corrected is the check-in policy. During booking and in the contract, it clearly states that host families may arrive 15 minutes early. Naturally, I arrived before my scheduled time expecting access to the room. Instead, I was told I was too early and that early access is "not guaranteed." My concern is that nowhere during booking or on the contract does it clearly say this is not guaranteed. If that policy exists, it should absolutely be stated upfront so families can plan properly. Lastly, part of the birthday package included a visit from the Freddy character, and I was underwhelmed by that experience. Freddy never really came into our party room and mostly stayed standing in the hallway. My daughter was handed cotton candy, but I had seen photos and was told the birthday child would receive something special. Unfortunately, my daughter never received any birthday gift or special item, which was disappointing. Perhaps a the cotton candy. Overall, the kids still had fun, which is why I'm not giving a lower rating. But for the amount paid and for purchasing a premium package, I expected better communication, clearer policies, and for the experience to match what was presented during booking. I hope management improves transparency because families spend a lot of money expecting everything included in the package to be delivered as promised. But the jumping was fun so I can't complain on that. read more

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I took my kids to the new Funbox in Downey to see what the hype was all about. Wow! This place was so much fun for my 2 kiddos. My youngest has Autism and can get overwhelmed easily but there was a worker there named Bobby that seemed to know my son had special needs and he gave my son extra attention and support. Thank you Bobby!! We will definitely be returning here. My boys told me it was a "best day ever" when we left. read more

Great service from Diana ,crystal,kaory,Britney,mikayla,and maya would ask for them if your ever there read more

Funbox - Emma's 6th Bday - Indoor Playcenter Near Me - Downey, California

We had a blast celebrating my daughter's 7th birthday! The staff were all so friendly and helpful. Shout out to Emily, Diana, and Justin for making our party run so smoothly! Price is affordable compared to a lot of other jump places. The facility was clean and cutely decorated. We didn't even need to bring our own decorations. Staff helped set up and break down, so we can enjoy as much time with our guests. Everyone in our party enjoyed themselves and are thinking of booking their own parties there as well. We would definitely recommend! read more

First time here , we absolutely loved it. Very all members of the family oriented ! Diana helped us and encouraged mom and dad to join , don't be discouraged by the other reviews it was so much fun! read more

Funbox - Entrance - Indoor Playcenter Near Me - Downey, California

We checked out Funbox today, and honestly... this place has the potential to be AMAZING for families. My mom found a grand opening promo online: $4 admission during the first 10 days of May (including jump socks). That price is basically unheard of for indoor play spaces because I usually pay $20+ per child before socks. Huge win there. One thing to know: they do not accept outside grip socks, even branded ones from places like Sky Zone. You must wear Funbox socks. Luckily, the promo included them. A few tips before you go: * Everyone in your party needs a signed waiver and ticket. * If you book an 11 AM jump time, arrive early because the check-in line gets long. * Reservations are HIGHLY recommended. We booked a week ahead, and I personally saw families getting turned away because they were already at reservation capacity. We went on a Tuesday at 11 AM. Now for the actual play area -- it's HUGE. The inflatables were genuinely fun, and I loved that it worked well for all three of my kids (ages 2, 4, and 7). Sometimes indoor playgrounds are either too babyish for older kids or too chaotic for toddlers, but this one balanced both really well. Right outside the jump area there's also: * an arcade section with claw machines and games * a small toddler/baby foam play area The toddler section is pretty tiny though -- maybe enough space for about 5-6 little ones comfortably. Now unfortunately... here's why I can't fully give this place 5 stars yet. The bathrooms were COMPLETELY closed during our visit. There was literally a sheet covering the restroom entrance with a sign saying "Bathrooms Out of Order -- Porta Potties Available Outside." For a place designed specifically for children, sending families with toddlers to use porta potties outside is honestly unacceptable to me. The second my toddlers needed the restroom, I immediately understood why the porta potties were there. If I had known ahead of time the bathrooms weren't operational, I probably would've chosen another day to visit. In my opinion, they should have delayed opening until the restrooms were fully functional. That said -- once the bathrooms are fixed and operating normally, this place honestly has 5-star potential. The inflatables, pricing promo, and overall experience for multiple age groups were fantastic. One more thing parents should know -- this place is completely cashless, so don't bring cash expecting to use it for admission, arcade games, or snacks. Make sure you have a card or Apple Pay ready. read more

I attended a birthday party here and was very disappointed with the experience. The customer service was poor, and several of the staff members had unfriendly attitudes that made guests feel unwelcome. I was actually considering booking my son's birthday party here, but after this experience, I definitely won't. It felt like they expected the host to rush through the party, clean everything up themselves, and be out in under two hours. Instead of helping make the celebration enjoyable, the staff made everyone feel pressured to leave. A children's party venue should provide a fun and welcoming environment, not make families feel rushed. Unfortunately, I can't recommend this place based on my experience. read more

Joseph and assistant manager was really helpful. amazing experience even when busy! Great for any ages. I would come again.

This was my first time here at Funbox. Im glad our daughter seen Funbox on tiktok and decided this place was where she would spend her birthday. Brandon was the greatest me and my husband tapped out and he took over playing with our girls. It's great to know that the staff are willing to play with the kids. I was at aww to know parents are allowed on with the kids most places don't allow this and this was a big advantage for us. Thank you Brandon your the reason we will come back knowing we can tap you in. And all the other staff who helped us Krystal with the blue hair and Aryana thank you for everything we appreciate you!! read more

Amazing fun place for kids, my kid loved it. The manager Miseal and Crystal were awesome with organizing our event and helping us every step of the way. Highly recommend for parties and events. read more

Today we had the opportunity to visit this location for our daughters birthday and it was an amazing experience, the host at the check in desk (Aryana) was informative and just an amazing person to interact with, and the manager (Crystal) with the blue hair made sure that we were having a great time employees like that are the reason customers will return thank you for all your assistance. read more

If I'm honest I would have given this place a 1 star on first impression. I went on a Saturday morning with the intention to take my kids. It was our first time. The told the lady I was interested in 90mins. She soon instructed me to fill out the waiver. While I was in the middle of filling them out she notified me that the slots for the time I arrived for almost full. I finished the waiver and then broke the news that she doesn't have anything available until 5pm. I asked if she could help us considering I was there for a while trying to fill out the waiver. She said yes but was soon shot down by the manager, and said there was nothing they can do. She really tried to help me, the manager was a different story. read more

As soon as I saw the TikTok for the new Fun Box that opened up in Downey, I immediately called my nephews and told them, "Auntie Crystal is taking you somewhere new!" And honestly? This place is kind of genius. A giant bounce house play place right next to a spicy sports bar? Dad can go next door and watch the game while mom hangs with the kids everybody wins and the family stays happy.The place is colorful, fun, loud in the best way, and full of energy. Since it's the grand opening, tickets were only $4 plus the required socks, which is honestly a great deal. I personally did not buy the socks because nobody needs to see me trying to survive a bounce house at my grown age, but the kids had the BEST time running wild for hours.My only complaint: there's no Wi-Fi for the adults. What exactly are we supposed to do while these kids bounce themselves into exhaustion? But overall, this place is a total win. Perfect for birthday parties or honestly just for those days when the kids are climbing the walls and you need a reset. Bring them here, let them bounce for two straight hours, take them home, and boom -- straight to sleep. It's basically a parenting cheat code. read more

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Loved my experience here! All the staff was amazing! I would definitely be coming home. Perfect area for the kids to hangout. Everything was clean as well. read more

The place is incredible--very fun and safe, and very spacious. The staff and the manager are very friendly. I highly recommend it.

Visited Funbox Downey for the first time and the staff did not disappoint. Everyone was friendly and welcoming but if i could leave a 5 star for someone is JASON! He is absolutely amazing! He cares and just makes the environment fun! He plays and cheers everyone as soon as they come in the door...Will def come back and i hope to run into Jason again! read more

Today was our 2nd time going. My boy loved this place! We will definitely be back! There was an associate by the name of Crystal, who helped us from beginning to end even when the cotton candy machine malfunctioned she hooked us up. She was a very sweet girl highly recommend this place and Crystal needs a raise. ASAP!! read more

Funbox - Happy boy with his Cotten candy! Thanks crystal! - Indoor Playcenter Near Me - Downey, California

As a business who caters to young children how doesn't this location have a restroom available on-site???? We were told to walk to the shopping center nearby to take our child & yet they're charging us to be in this place. So ridiculous read more

Funbox - Indoor Playcenter Near Me - Downey, California

I visited around 10 AM on May 2, right at opening time. On the way there, my 3-year-old daughter urgently needed to use the restroom. When we arrived, the line was so long that we couldn't wait. My husband and son stayed in line while I took my daughter to the entrance to ask if she could use the restroom first and then rejoin the line. There were two women selling socks at the entrance. I explained the situation to one of them, and she said she needed to check with the manager. She immediately asked the manager standing right next to her, and the manager refused without even making eye contact. I was surprised and explained again that my child urgently needed to go to the restroom and couldn't wait in line that long. The manager then said there were no restrooms inside and told us to use the portable toilets outside if needed. This is a place meant for children, yet there was absolutely no consideration for a young child. Even adults struggle to hold it in, let alone a 3-year-old. It was also our first visit, which made the experience even more disappointing. The service was extremely unfriendly and lacked basic empathy. read more

The safe was amazing and attentive! Very clean and fun environment. Thank you Ariana and assist manager

Amazing customer service by the assistant manger Crystal! Our kiddos were so excited and she received us with welcoming hands. Took care of us like family! Thank you Funbox! Can't wait to visit again! read more

Funbox - Jumpers - Indoor Playcenter Near Me - Downey, California

My daughters and I came here for the first time this past weekend and WOW. 10/10, highly recommend. My daughters ages 9 and 5 had the BEST time! I also, aged 37, had a great time. It's hard to find a common place that all ages can coexist and genuinely enjoy the space. Other play places usually devide the smaller kids area and the bigger kids so that would mean my daughters had to separate. Not here! They roamed if they wanted to and they stayed together if they wanted to. Love it! The staff was so friendly and accommodating! Answered all the questions I had, and I had a lot lol. We went 30 mins before closing and usually, you can feel the energy of why are yall showing up so late?! But not here. Aryana was the one who greeted us and had such patience with me and my questions lol. I appreciated her so much! Thank you FunBox and thank you Aryana! You made our Father's Day! read more