Very responsive and caring staff. Explained the process and worked the schedule to meet our needs…read more They made a difficult situation comfortable for our family and friends. Couldn't have gone better. Thanks to their entire staff.

My Mother passed away little over a month ago. My parents had done all the pre arrangements but…read morethere were still things left that needed to be done. Samantha was absolutely amazing, she was compassionate and yet professional at the same time. Went out of her way to make sure that everything was perfect.

Stay on top of them. Many little mistakes through the process...misspelled names on the death…read morecertificate, no preacher was supplied, organized many things right before the ceremony. Not good planning.

My father passed last month. Mission Park Funeral Home was amazing. The facilities are nice. The…read morestaff went above and beyond every step of the way. They helped us unload stuff we brought and helped us load the flowers the day after the ceremony. Every person with dealt with was superb. Made a difficult day much less difficult.

Terry was so sweet with my mom and I during the process of ordering a gravestone for my father's…read moregrave. Terry has a wide variety of colors for the gravestone and many designs tailored to what the family wants. The gravestone was made beautifully and it was ready in a very timely manner. We'll be letting others know about Terrys for their families needs.

Terry was of so much assistance and was so understanding and patient with what we were looking for…read more I 100% recommend! The customer service and follow up were exceptional!

Not everything is explained in detail, so ask questions. Everything needs to be paid up front…read morebefore anything can happen. I highly recommend shopping outside for a "plaque""marker" for your loved one because if not it will be 4 months from the time its paid in full before it gets placed. Service was good but they do have there rules, so ask ask questions.

Seeking funeral and burial services. Disappointed at appearance of portions of Sunset Cemetery…read more Chain link fence along Eisenhauer Road is an eyesore and numerous well-known family graves sites have tilting monuments. Perpetual care seems limited. In areas under development worker tools left on sidewalks, demonstrating lack of management attention. Temporary fencing separating new areas under development is poorly maintained. Overall signs of management neglect that is not reflective of leading cemeteries in a major city like San Antonio.

I've been working with John Castillo since my father past in 2015. He's help my mother, husband and…read moremyself all get our pre arrangements set up and does an outstanding job of clearly outlining plans, options, and pricing.

From the owner: The caring personnel at Family1 Funeral Plans can assist you in making funeral planning, and assist…read moreyou through cremation options. Trust is their top concern plus they specialize in custom funerals, basic cremation, urn selection, and military memorial service, services including offering veteran burial flags. This location has proudly served the neighborhood with exceptional care for years and will help guide your household through funeral planning. You can be sure your legacy will be guarded and that you can have peace of mind. Let our family serve your family.

Everything was perfect. During one of the most difficult times in our lives, the staff and…read moreleadership team showed us so much compassion and care. Communication was excellent every step of the way, which gave us peace of mind when we needed it most. We especially appreciated having the entire funeral service dedicated to our family without having to share the space. Their kindness, professionalism, and attention to detail helped us honor our son beautifully, and we will always be grateful.

Being a repeat family to this establishment and two services being 3 months apart, it was so…read moreupsetting the way my family and I were treated while grieving my mother. A family should not have to go through extra stress on top of what they are going through. The funeral director we were appointed did not help things go smoothly nor did she handle situations the way they should have been handled, sad part is location manager knew everything that was going on and still we were allowed to be treated the way we were. I lost time with my mother the morning of our good byes time I will never ever get back. Because of an over sight that was not ours. It's sad that grieving families dealing with so much already can be treated badly, to go as far as to bribe you with a family car because of an over sight and to confront a family a minute before the rosary is about start to basically tell you, it didn't matter what you paid for things were going to go the way they needed them to go because of an over sight they made. My poor mother being moved from room to room, upper management only made things right after it was brought up we had a binding contract we had signed. So disappointed in this funeral home.