This review is actually from two perspectives. My mother passed several years ago, after a lengthy…read morefight against cancer. She had made and paid for her final arrangements so we didn't have to worry about them. When the time came, we called Swan Burial and Cremation. They took care of everything, which was a godsend during our grief. Mom had arranged for cremation. Her ashes were returned to us and an extremely difficult time was made much easier. The owner who met with us was gentle and compassionate, exactly what we needed. Although we are not planning on leaving anytime soon, my husband and I discussed making our arrangements ahead of time, to spare our daughter from having to make those decisions. Mr. Douglas came to the house to discuss what we wanted. A very nice man, Doug explained what services were available, including viewing, a service, a funeral, or cremation. He quoted the prices, which we felt were fair, and made our decisions. He completed the necessary paperwork and we were done. We learned is that the money paid in advance is held as a life insurance policy by an independent insurance company. Final arrangement are secured at today's prices. Also, the policy guarantees that the contracted services will be provided even if the funeral home is no longer in business.

We had to deal with a sudden death in our family. There were several people I spoke to during this…read moretime and they were all calm, caring and helpful. There were many options for the cremation and the price was very reasonable.

Attended a service in the small chapel in the classic tucson mortuary south of downtown east of the…read morecommunity center on s Stone . An icon in Tucson to honor transitioned family and friends who have passed. Very quiet and professional service by the staff . Small parking lot to the south and west .

My brother died, and I'd driven down from the San Francisco Bay Area to take care of winding up his…read moreestate. There was a lot to do just with cleaning out his rental house and cleaning up his very precarious financial situation. I'd received a list of mortuaries from the Medical Examiner's office and had picked Carrillo's because it was convenient to the hotel I was staying. I made an appointment with April and met with her. As we discussed the options, I started becoming a little concerned about the costs. This was mostly because there weren't going to be any viewings or other full-service requirements. I just needed a quick and simple cremation and a death certificate to be able to wind up my brother's affairs. I shared this with April. I asked her straight up whether there were any more affordable options given that I needed a minimum of services. She was very frank and let me know that Carrillo's was about the middle of the pack pricewise for what I needed. I thanked her and asked if I could make a couple of calls. I was flabbergasted when she not only wrote out a list of who she knew was more affordable, but she also started calling them on my behalf. She got me a quote that was significantly less and tailored to just what I needed. I'm so grateful for her help in reducing my level of stress, saving me money, and more importantly saving me an enormous amount of time. That level of customer care for someone who isn't even a customer speaks volumes. It speaks of her and her team's compassion for and empathy with those who have suffered a great loss.

Single. Wanted pre cremation for myself. Easy peasy. Less than Neptune Society. They have their own…read morecrematory. Will pick up my body and transport. I want a cardboard box to fry in. Saw it. Should have asked if they offered colors Did not want my brother to have to deal with it when the time comes. I was impressed. Plus Neptune did not have terrific reviews.

Very disappointed in this business. What I learned: do not die on a weekend or holiday, they do…read morenot answer the phone. We did not want to go there, we thought it could be done digitally in this day and age. Lots of pressure to come in even though we knew what we wanted. My favorite tidbit is when they send you the death certificates via priority mail, it has to go through Memphis then back to Phoenix then finally to Tucson. Memphis? Really? It could have been couriered across town quicker. Neptune is just as bad, took me 3 months to get a contract that was correct out of them. These businesses need more scrutiny by the state.

Over priced and take advantage of grieving families by over charging past their prices listed on…read morebillboards. They should be ashamed.

NEVER EVER UNDER ANY CIRCUMSTANCES go to the S RANDOLPH AVE address!!…read more We had a recent death of my in-law and this was recommended by a healthcare provider. We set an appointment, but there was confusion on whether we go to the Grant Rd or Randolph location to meet. We called several times before office hours and an Answering Service picked up who repeatedly told us to go to the Randolph location. WRONG: The Randolph location is an industrial area where I suspect they do the cremations. Later, we called at got a hold of the actual office and they confirmed they are on Grant Road. They graciously waited for us to arrive. The location appears like a small strip mall near the Michigan turn on Stone and Grant. They greeted us and took us to a conference room to discuss our needs. There were plenty of options and a very relaxed discussion on the sensitive issues of funerals. The pricing was very reasonable and they were very helpful in discussions about our needs. Specifically, they explained Veteran Services for the Marana Veterans Cemetary. We had no issues, and I would recommend for anyone-JUST DO NOT GO TO THE RANDOLPH location.

I was out of town when my 89 year old bestie died. Patricia…read moreis very kind and caring, helping me long distance with the cremation. Uses eDoc for me to sign necessary papers. So, overall, great service for a sad situation. thank you for facilitating the process.

Stopped in to pre arrange my single cremation. Friendly rep. Explained everything. Got to see my…read morerequested cardboard box to be fried in. Should have asked for colors. They have their own crematory. Will pick up my body and take it there. Easy peasy. Less expensive than Neptune. Just felt the need to get it done.

The staff was helpful in planning and clarifying all aspects of our family member's interment. They…read morewere prompt, professional and patient during the interment itself as well, and we appreciated their attention to detail and sensitivity.

Holy Hope is my family's place of rest. Staff are very courteous, and the premises are always well…read morekept, and clean. It is a very peaceful and beautiful location facing the mountains. The office staff is always polite and very helpful. I really like this cemetery. The doors are always open any time during the day to visit loved ones laid to rest. It truly is one of the nicest places for our loved ones gone before us. I was able to make arrangements for plots and markers at zero interest, and I purchased an additional plot on a payment plant with no interest or fees. They are very helpful, and I am glad we chose Holy Hope.

I bought a pre cremation package that I'm pleased with.Service was good but don't expect email or…read morephone call backs.In a few weeks all your paperwork will show up! And that's it !

I DO NOT RECOMMEND! The day after my mom passed we went for…read moreour apt. It took 2 hours do to computer issues. It took 3 months to get our keepsakes and they had her date of birth wrong. They are very incompetent.