This review is actually from two perspectives. My mother passed several years ago, after a lengthy…read morefight against cancer. She had made and paid for her final arrangements so we didn't have to worry about them. When the time came, we called Swan Burial and Cremation. They took care of everything, which was a godsend during our grief. Mom had arranged for cremation. Her ashes were returned to us and an extremely difficult time was made much easier. The owner who met with us was gentle and compassionate, exactly what we needed. Although we are not planning on leaving anytime soon, my husband and I discussed making our arrangements ahead of time, to spare our daughter from having to make those decisions. Mr. Douglas came to the house to discuss what we wanted. A very nice man, Doug explained what services were available, including viewing, a service, a funeral, or cremation. He quoted the prices, which we felt were fair, and made our decisions. He completed the necessary paperwork and we were done. We learned is that the money paid in advance is held as a life insurance policy by an independent insurance company. Final arrangement are secured at today's prices. Also, the policy guarantees that the contracted services will be provided even if the funeral home is no longer in business.

We had to deal with a sudden death in our family. There were several people I spoke to during this…read moretime and they were all calm, caring and helpful. There were many options for the cremation and the price was very reasonable.

Single. Wanted pre cremation for myself. Easy peasy. Less than Neptune Society. They have their own…read morecrematory. Will pick up my body and transport. I want a cardboard box to fry in. Saw it. Should have asked if they offered colors Did not want my brother to have to deal with it when the time comes. I was impressed. Plus Neptune did not have terrific reviews.

Very disappointed in this business. What I learned: do not die on a weekend or holiday, they do…read morenot answer the phone. We did not want to go there, we thought it could be done digitally in this day and age. Lots of pressure to come in even though we knew what we wanted. My favorite tidbit is when they send you the death certificates via priority mail, it has to go through Memphis then back to Phoenix then finally to Tucson. Memphis? Really? It could have been couriered across town quicker. Neptune is just as bad, took me 3 months to get a contract that was correct out of them. These businesses need more scrutiny by the state.

After I posted my initial review I was assigned a different advisor who ended up being extremely…read morehelpful and supportive. It's just hard to get over the initial impression especially when going through the most difficult time of your life. It wasn't our first choice but rather what we had to settle for while being out if town and trusting the nursing facility to recommend a local place. It's ok. It's over now.

From the very beginning, the folks at Adair were kind, respectful & personable…read more Unlike the other places I called, first thing they said was "Sorry for your loss". They helped us all the way through... Did a WONDERFUL JOB on my beautiful 24 year old son.... And showed us love and respect on the 'funeral day'. We returned for his ashes and they were just awesome folks. I appreciate all of them & am grateful for their kindness.

Over priced and take advantage of grieving families by over charging past their prices listed on…read morebillboards. They should be ashamed.

NEVER EVER UNDER ANY CIRCUMSTANCES go to the S RANDOLPH AVE address!!…read more We had a recent death of my in-law and this was recommended by a healthcare provider. We set an appointment, but there was confusion on whether we go to the Grant Rd or Randolph location to meet. We called several times before office hours and an Answering Service picked up who repeatedly told us to go to the Randolph location. WRONG: The Randolph location is an industrial area where I suspect they do the cremations. Later, we called at got a hold of the actual office and they confirmed they are on Grant Road. They graciously waited for us to arrive. The location appears like a small strip mall near the Michigan turn on Stone and Grant. They greeted us and took us to a conference room to discuss our needs. There were plenty of options and a very relaxed discussion on the sensitive issues of funerals. The pricing was very reasonable and they were very helpful in discussions about our needs. Specifically, they explained Veteran Services for the Marana Veterans Cemetary. We had no issues, and I would recommend for anyone-JUST DO NOT GO TO THE RANDOLPH location.

Letting go of our loved one is never easy and then you have to make arrangements for them, and you…read moreknow that is also very hard to do. With that said Avenidas Cremation and Burial didn't make it hard on our family at all. John was kind, comforting and knowledgeable. First thing John told us he is not a salesman, and I have to say I really appreciated that. Last thing we as a family wanted was to be pressured in buying items that were not necessary. He made the entire process smooth. If you're looking for cremation services like we, where you will find that they have fair pricing and there is no pressure. Thank you everyone at Avenidas for making this experience tolerable. Hicks Family

Thoughtful service. Very affordable. Pretty efficient providing all services. West side convenience.read more

Attended a service in the small chapel in the classic tucson mortuary south of downtown east of the…read morecommunity center on s Stone . An icon in Tucson to honor transitioned family and friends who have passed. Very quiet and professional service by the staff . Small parking lot to the south and west .

My brother died, and I'd driven down from the San Francisco Bay Area to take care of winding up his…read moreestate. There was a lot to do just with cleaning out his rental house and cleaning up his very precarious financial situation. I'd received a list of mortuaries from the Medical Examiner's office and had picked Carrillo's because it was convenient to the hotel I was staying. I made an appointment with April and met with her. As we discussed the options, I started becoming a little concerned about the costs. This was mostly because there weren't going to be any viewings or other full-service requirements. I just needed a quick and simple cremation and a death certificate to be able to wind up my brother's affairs. I shared this with April. I asked her straight up whether there were any more affordable options given that I needed a minimum of services. She was very frank and let me know that Carrillo's was about the middle of the pack pricewise for what I needed. I thanked her and asked if I could make a couple of calls. I was flabbergasted when she not only wrote out a list of who she knew was more affordable, but she also started calling them on my behalf. She got me a quote that was significantly less and tailored to just what I needed. I'm so grateful for her help in reducing my level of stress, saving me money, and more importantly saving me an enormous amount of time. That level of customer care for someone who isn't even a customer speaks volumes. It speaks of her and her team's compassion for and empathy with those who have suffered a great loss.

My momma is buried here …read more.. The staff has always been very respectful The service was beautiful and I love that I can send flowers being across the country Thank you

These people made one of the most difficult times in my life less stressful, more informed and were…read morea source of great comfort during a new life experience. My father passed away and I'd never handled any tasks previously for someone who had passed. I went to Marana Mortuary and Cemetery to look around and try to get info on their services. Jim greeted us with great compassion and shared the process and provided information about their services without any trace of a sales pitch. He approached it in an informative fashion, sharing necessary steps along with the offerings provided by their business. Letting us know the options and how things work. My father is not being laid to rest at this location, but we utilized their cremation services and their chapel for the celebration of life. The room is set up perfectly for memorials/funerals, and was arranged for our specific needs without any hassle. The day of the gathering was handled so well by their staff. I cannot say enough positive things about Jim, Amanda and Maria. They set everything up so well and were a huge help in pulling the day off without a hitch. They were so accommodating in allowing us to have the room set up to have the type of seating, tables, space for food, and displays we envisioned. The day was a beautiful send off for my father in a rather emotional time. All the guests made positive comments about the setting. One last thing is that Jim offered to get the veterans flag for us so we didn't have to go do it ourselves. He just wanted us to not have to worry about one more thing. Another demonstration of kindness on his part. Other Notes/Amenities: Ample parking Clean Restrooms Audio/Visual equipment available Outside food allowed Can help with flowers Staff is incredibly helpful

My father passed and I'm the youngest or four and was left to figure it out alone but as I called…read morealmost every (high star yelp) I can't pay $2800 for just a cremation nothing else..I was referred to Oasis (not a high star yelp) let's just say Im convinced these ladies are angels they worked with me on price,helped me with paperwork.They're so compassionate, friendly and totally wonderful. Now the only problem is parking so watch out yelpers

They were fine until the death certificate. I made a mistake by one digit filling out the Social…read moreSecurity Number. I didn't find out until I get the certificates in the mail. They wouldn't help me fix it. This has been a huge drag - I live in Chicago and my cousin died in Tucson. She has no family there. I'm going through a huge rigamarole with the Pima County Department of Vital Records trying to clear this up. I also had to ask a few times to get an online obituary - still don't have it. The folks are nice and compassionate but I think they're understaffed.