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    Funky Do

    5.0 (2 reviews)
    Closed Closed

    Services - Funky Do

    Haircut

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    4 years ago

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    6 years ago

    Love this place. Lucia is a wonderful hair stylist! Would highly recommend this hair salon!!

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    Frederick Dermatology

    Frederick Dermatology

    2.8(54 reviews)
    3.3 mi

    I was shocked at all the negative reviews, so I read through a few and noticed some common…read morecomplaints so I thought I'd share my experience as it related to them: 1. Asking for a credit card to keep on file. I had no problem with this. They are providing a service for you and expect charges to be covered. Life isn't free. If you are generally concerned, call your insurance company and see what is covered first before going to the appointment. 2. Quick appointments - When is this a bad thing? I was shocked at how quick my annual once over was and I was glad! I did think it was quite thorough, however. My whole body was looked over and freckles/moles they wanted to keep an eye on were noticed. 3. Pushing cosmetic services - none were offered to me and I was kind of bummed, because I had marked in my paperwork I was interested in laser treatment and had mentioned to the assistant that I had a freckle I would like removed. I was never asked about these things and I was just so happy to be out of there fast and head back to my growing inbox at work that I figured I could call in another time. Everyone was super friendly from the receptionist to the dermatologist and her assistant. I'll definitely be back because it's so quick and easy. Despite the busy waiting room, I was seen at 9:02 for a 9:00AM appointment. That's rare!

    I am extremely frustrated and disappointed with my experience at this office, which I chose…read morespecifically because of its amazing reviews and my interest in trying CoolSculpting. I have never been to this office before and was a new customer. At no point during my initial consultation or booking was I informed that my down payment was non-refundable. This is a critical piece of information that should have been clearly communicated to me verbally before I ever put down over $2,000. Instead, I only discovered this after I called for a refund and was told it was on my consultation form without anyone flagging that clause to me. After the consultation and appointment booking, I decided not to move forward with the procedure and called to cancel. I asked directly how I would be refunded. Instead of getting an answer, I was told someone would call me back. That call never came, and I had to follow up myself the next day just to get any information. When I finally spoke with someone, I was told that my $2,000+ down payment is non-refundable, but that they would "make an exception" and refund half -- leaving the other half sitting on my account for future visits I never asked for and have no intention of using - let's remember I have NEVER been to this office or have used any of their services. Let me be clear: I am not doing this procedure. I don't want a credit. I want my money back. Being told I'm "not really losing money" because it's parked on an account for a service I no longer want is not a solution -- it's a way of avoiding a refund I'm rightfully owed. I came in based on strong reviews and left feeling like transparency was the last priority. Communication failures on your end -- not sharing refund policies upfront and failing to return a promised phone call -- should not result in me losing $1,000. This entire situation has left me with zero trust in this office, and I have no interest in ever returning and honestly have no idea how this practice has almost 5 stars on Google with their very shady practices.

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    Frederick Dermatology
    Frederick Dermatology - Dr.Kathleen Moe

    Dr.Kathleen Moe

    Frederick Dermatology - Dr. Kevin Hogan

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    Dr. Kevin Hogan

    Funky Do - hair - Updated July 2026

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