The rug has been delivered! Love it. Finally finished with this transaction. Relief for all of…read moreus for sure! . Bek thank you so much for hanging in there for all these months as we worked through the replacement process. You were always professional and kind and showed exemplary customer service. Very much appreciated. Ed we appreciate your assistance in closing out this transaction. We will certainly be back for additional purchases. I have several rugs I still need for the bedrooms. . Thanks again to all at Arizona Rugs!

If you're looking for quality and amazing customer service, you've found the best place to buy…read morerugs! Thank you Noor, you made things so easy. And I got the quality rug I needed. Was a great pleasure working with you. And Sean, thank you as well. I'll recommend Arizona Rug to all my friends and family!

Arizona Rug Company Nov 22, 2025…read more What a pleasure it was to work with Arizona Rug Co. We visited both of their stores in the greater Scottsdale area looking for an authentic Native American area rug. The salespeople at both stores were friendly, knowledgeable, and extremely helpful, without applying any pressure. It was a wonderful experience. We saw several rugs that we liked in both stores, but it is difficult to envision them in your home with your furniture and the interior colors of your room. No problem: they offered to bring all four rugs to our home the next day (Sunday) to see how they looked in our living room. The owner, Ed, and his two helpers, showed up on time and laid all four rugs out in the allotted space so that we could compare them, side by side. Who does that? They do! Needless to say, we loved one of the rugs and purchased it. They even took our old rug away. We would highly recommend their service which is based on knowledge and years of experience. Jane & Larry Scottsdale, AZ

Oh my gosh! The staff are so helpful and so knowledgeable! I truly felt like I was given…read moreprofessional service on my journey to find the perfect area rugs for our home. Ed was so fair with his pricing. And Hannah! What can I say?! She is a lovely person and instantly made us feel at home. If I could I would give her 10 stars!!!

Spent 12K on new flooring. Some of the flooring is coming apart. Contacted Baker Brothers and was…read moretold "Sorry the manufacturer of your flooring is out of business, so we won't repair your floor". I you are thinking about buying from Baker Brothers run away as fast as you can.

Teri Burns was my design consultant. I asked for her after reading her reviews. She was patient,…read moreknowledgeable and showed rug samples that I asked for. My rug was 20 years old, she showed me one newer style, a little different, so happy cause loved it. Took samples home, my daughter chose same one and very happy with. Shetold us about sales etc. Gave us price for padding and carpet. It was an insurance claim, she took care of everything. You are fortunate to have her as an employee. I felt comfortable, never rushed and she was a great design consultant. I would recommend her any time.

Uma at Prestige Rugs was so incredibly helpful in our search for a new living room rug! Her…read moreknowledge and design helped us sort through many beautiful rugs at Prestige Rug. Uma actually brought a few rugs to our home to help us see them in our own setting and lighting. We are so thrilled with our new purchase and recommend Uma and Prestige Rugs very highly!

We just got a few rugs for our home and are very happy with our experience. As soon as we walked…read morein, Homa asked all the right questions and showed us the exact styles and colors that we were looking for. She clearly knows her stuff and explained to us, in detail, the different ways to arrange, what the best sizes are, what to look for based on our home, etc. I had been to several places beforehand and the difference between walking around just looking at rugs and this great interactive experience with as amazing. Very excited about our beautiful new rugs!

Good quality mattress for great price. Friendly staff. I would recommend and return to purchase…read moreagain

I purchased six pieces of furniture from this store, and three of them came with problems -- a…read morecracked panel, a misaligned joint, and a torn couch seam within just days of delivery. When I reached out to the salesperson who handled my order, he was dismissive, made false assumptions about the cause, and refused to escalate the issue to a manager. Before my purchase, he even tried to talk me out of applying for the store's Synchrony financing, telling me I'd "need really good credit." I applied anyway and was approved for $8,000 on the spot -- which says a lot about both my credit and his professionalism. The quality control and customer service here are equally disappointing. I've filed complaints with the Arizona Attorney General's Consumer Protection Division and Synchrony Bank for the defective merchandise and lack of accountability. Future customers: document everything, because you might need it.

We had looked at hundreds of area rugs online, but weren't ready to make such an expensive purchase…read moresight unseen. Visiting Arizona Rug Company made all the difference. Ed & Abi helped me choose the perfect rug, and it turned out to be something we never would have considered just from the online photos. The new rug is absolutely gorgeous and works perfectly with our new furniture. Delivery was smooth and professional. Highly recommend Arizona Rug Company for anyone looking for quality rugs and outstanding service.

We've been using Arizona Rug Co to clean all of our rugs (wool and synthetic) for almost ten years…read more They do any outstanding job!

I was so pleased to find Rug Worx who explained to me exactly what would be done. I have had this…read morecarpet for 15 years and never had it professionally cleaned. It is now back to its original color and looks brand new! Also ordered a custom rug pad as the old one was pretty worn. So pleased with results

Friendly service, great results - these folks know what they are doing. They immediately identified…read morethe rug as being handmade Turkish. Brought my rug in for removal of dog urine stain. Cleaned ahead of schedule and stains removed with impressive results.

This is the second time we have asked for the help of PV rugs for cleaning services…read more The first was on a smaller entryway rug that our new puppy tinkled on. They were here in a day to pick it up and when returned it was perfect, without a trace of issue. This time we asked them to clean all 8 of our rugs. I spoke with one of johnny's sons who couldn't have been more accommodating. Johnny came to get them with one of his helpers and was kind enough to explain the origin of each rug, which was educational. They promised them back in 2-21/2 weeks, but much to our surprise they were finished in less than half that time. We didn't expect to see much difference in them, but were almost shocked to find them returned much more vibrant. Johnny and his helper took the time to place them back just as found, moving coffee tables back into place just exactly in perfect position. The price was incredibly reasonable, and the service was better than one could have hoped for. All we can say is Thank you to the PV Rugs family for everything that you did for us. Just fantastic!

I took an authentic Persian Rug in that needed to be cleaned & after one cleaning they weren't able…read moreto get the rug as clean as I expected. It was a white transitional rug so I understand you can't get out all the discoloration but they removed about 50% of the "dirty look". I even asked if multiple cleanings would help and would pay for it but they seemed reluctant to promise any more so I'm taking my other rugs somewhere else who is willing to try and do what it takes to get the rug into better condition. It seems that they use a machine to clean the rugs based off the results

Went to the "Masters of the Southwest" event that Alyshaan help sponsor... it was my first time at…read moretheir showroom which was 9000 sq ft with over 5000 rugs and it was AMAZING! I was absolutely shocked by the beauty of their inventory and meeting the owner Sameer. Sameer was a wealth of knowledge, he broke everything down into simple terms and was just a non gimmick sales man. If I could give this business 1000 stars I would. I'm about to rug my entire house because of how kind and patient he was with me that night. Will update my review once completed. If you are looking for rugs in Scottsdale look no further. Wonderful experience!

We decided to have our Navajo rugs cleaned by Alyshaan Fine Rugs; they own and operate a cleaning…read moreservice also. They not only stayed in touch thru out the process, they updated us with progress as these rugs were "special" and been around for some time...they wanted the cleaning to be exceptional, without issues. When the rugs were returned, they looked beautiful and appeared practically new! Alyshaan Fine Rugs is a good business who stand by everything they say and do. Integrity is the only "thing" any business has and theirs is "top notch." Highly recommend Alyshaan Fine Rugs whether you are buying a beautiful new rug or seeking to clean your existing rugs.

In a last-minute decision nearing their closing time, I decided to visit "The Fabulous Baker Bros."…read morewhere I found the unexpected super bargain I was hoping for. The area rug was among some marked down so I saved a significant amount as well. I'm very pleased. The rug compliments my other furniture and looks great!

I meant to say that labor costs a a bit more than other stores, but they do have their own team so…read moreyou won't have to worry about quality.