Title: Exceptional Service by Ihlas: Samsung Dishwasher Repair Done Right! Rating: (5 stars) I am thrilled to share my outstanding experience with Ihlas, an appliance repair technician, who came to my rescue when my Samsung dishwasher started acting up. From his prompt response to his unmatched expertise, Ihlas proved to be a consummate professional, providing top-notch service that surpassed my expectations in every way. When I contacted Ihlas regarding my malfunctioning dishwasher, he responded promptly and managed to schedule a service visit within just a few hours. This level of responsiveness was a breath of fresh air, especially when dealing with an appliance emergency. It was evident that Ihlas valued his customers' time and prioritized their needs. Upon his arrival, Ihlas exuded professionalism and confidence. He meticulously examined the dishwasher, taking the time to explain the potential issue and the steps required for the repair. It was evident that he possessed extensive knowledge and experience with Samsung appliances, as he effortlessly navigated through the troubleshooting process. His calm and composed demeanor immediately put me at ease, knowing that my dishwasher was in capable hands. What truly impressed me was Ihlas's transparent and fair pricing. Compared to other companies I had contacted, Ihlas's inspection fee was significantly more affordable. It was refreshing to work with someone who didn't exploit the situation with inflated charges but genuinely aimed to provide value to his customers. His commitment to fair pricing without compromising on the quality of his work is commendable. When Ihlas began the repair process, his skill and efficiency were truly remarkable. He worked diligently, carefully diagnosing and addressing each component of the dishwasher. His attention to detail was evident as he meticulously examined and repaired the intricate parts of the appliance. Throughout the repair, he maintained a clean and organized workspace, leaving no mess behind except for a fully functional dishwasher. Not only did Ihlas repair my dishwasher flawlessly, but he also took the time to educate me on the root cause of the issue and provided valuable maintenance tips to prevent similar problems in the future. His commitment to customer satisfaction and long-term appliance functionality was evident in his willingness to share knowledge and ensure that I felt empowered to take care of my dishwasher moving forward. I cannot recommend Ihlas enough for any appliance repair needs, especially Samsung dishwashers. His exceptional service, prompt response, and reasonable pricing make him a standout professional in his field. With Ihlas's expertise, my dishwasher is now working seamlessly, and I can confidently say that my daily routine has been restored. If you're seeking a reliable, knowledgeable, and trustworthy appliance repair technician, Ihlas is the one to call! read more

Our dryer was acting up. The loads were taking 2-3 cycles to dry and we noticed a faint burning smell whenever it was on. Not wanting the house to burn down, we thought we'd have to replace the dryer. Bek to the rescue! It now runs perfectly and most importantly, that burning smell is gone. Making the appointment was easy. You can call or text. He was really friendly and quick to respond. He wore those blue disposable booties over his shoes EVERY time he had to enter the house. Appreciated that so much! I didn't hover while he worked, but he seemed very meticulous and conscientious about fixing the problem. He took the machine apart, hooked up some equipment to check the inside of the dryer. He also checked the back of the dryer, and the outside vent. He brought his own vacuum and it's powerful! Got rid of all the lint that we couldn't get to. He also replaced the foil hose at the back of the dryer. He ran the dryer to test that it worked properly and also went outside a few times to check the airflow coming out of the vent. When finished, area was clean. Anytime I asked a question, he was happy to either show me or kindly explain something to me. When he finished with the dryer, I also asked if he would replace a burnt out light bulb in our freezer. He went to his truck to see if he had the part. He did, and replaced it in less than a minute. Highly, highly recommend Bek! He's extremely skilled when it comes to fixing appliances, fair pricing, easy to schedule an appointment with, good communication, friendly, respectful of your home, and IMO...goes above and beyond. read more

From now on I'm calling Switch Service! It was Saturday afternoon. I was desperate. My refrigerator stopped working and food was spoiling. I tried calling several listings on Yelp for Saturday service, but Bek was the only one who would come on Saturday. Everyone else said Monday. Bek came around 8pm. I was a bit apprehensive, calling a total stranger, but was quickly put at ease. Bek was not the first person I called, but he will be the only person I'm calling from now on based on his great service, smarts and kindness. Bek was smart, fast, professional, kind, honorable and assessed my situation within 10-15 minutes. He said I needed a new part, gave me price, and I told him to call me as he had the part. He told me the part wouldn't arrive until Wednesday. I got a call Monday night around dinner, and he was at my house my 8:20p installing the part! Works great and I'm really happy with the service and product! I moved recently so weren't familiar with where the furnace filter screen went. I asked if they would point that out. They were nice enough to tell me, I got the wrong size filter screen and googled what I needed, where and what to buy in seconds. I asked them, what would happen if I used this filter that was left for the furnace. They told me it could cause a lot of problems cleaning up the mess, because the filter is the wrong size and wouldn't catch everything. read more

I honestly cannot say enough good things about Bek and his service. From the very first contact, he was incredibly responsive, kind, and professional. He took the time to carefully explain what was wrong with my dryer and made sure I fully understood every option before moving forward. What truly touched me was Bek's honesty and humanity. Instead of suggesting a second visit or pushing a more expensive repair, he offered a smart and practical solution that made the repair almost two times cheaper. He genuinely cared about helping us save money and finding the best solution for our situation, not about charging more. That level of integrity is rare and deeply appreciated. The dryer was diagnosed, estimated, and fully repaired the same day. Everything was done quickly, cleanly, and with great attention to detail. Bek works with heart, pride, and respect for his customers, and it clearly shows in the quality of his work. We are truly grateful for his honesty, fair pricing, and human approach. If you're looking for someone you can truly trust, who treats you like a person and not just another job, Bek is the one. We will absolutely use his services again and recommend him without hesitation to friends and family. read more

I recently had an older washer that was making a concerning noise. After checking Yelp for recommendations, Bek personally reached out to discuss the issue with me. The service call price was very reasonable -- $49 for the diagnosis and $225 for labor, not including parts. Since my washer originally cost around $1,275, I felt it was worth having a professional inspect it. Bek arrived within the scheduled time window. He was honest and straightforward, explaining that the noise was simply due to the washer's age and that this model typically does not last much longer at this stage. He explained that replacing the transmission would cost around $700. When I decided to continue using the washer until it stops working completely, he fully understood and did not pressure me to proceed with the repair. In addition, Bek performed maintenance on our refrigerator free of charge, emphasizing how important it is to keep it cooling properly. I truly appreciate the professionalism, honesty, and transparency. I will definitely use Bek again in the future and highly recommend his services to anyone in need of appliance repair. read more

Bek is an amazing person and an outstanding professional. From the very first message, he was extremely responsive, polite, and attentive. He took the time to properly diagnose the problem and clearly explained what needed to be done. Bek replaced our oven at a very fair and honest price -- no pressure, no hidden costs, just straightforward and genuinely human treatment, which is rare these days. The work was done quickly, carefully, and with excellent quality. He originally came to repair the oven, but after an honest assessment, he recommended purchasing a new one as the best solution. He then returned to professionally install the new oven and made sure everything was working perfectly. You can truly see that he cares about doing the job right and ensuring the customer is fully satisfied. Bek respected our time, kept us informed throughout the process, and left everything clean and organized after finishing the work. Overall, the service was professional, reliable, and reasonably priced. I highly recommend Bek to anyone who values quality workmanship, honesty, and great customer care. Thank you so much, Bek! read more

Also can you leave reviews please like more details: I had two issues at my home -- my refrigerator was leaking water and my dryer was in terrible condition, full of lint and barely working. Bek came right on time, was very polite, respectful, and immediately started diagnosing both problems. He quickly found the cause of the water leak in my refrigerator, explained to me what happened, and fixed it perfectly the same day. Then he cleaned and serviced my dryer, which honestly was in really bad shape. After his work, the dryer started running like new -- quiet, fast, and efficient. What really impressed me was Bek's professionalism and honesty. He didn't try to upsell anything unnecessary, explained everything step by step, and gave me fair prices. You can tell he really cares about his work and about helping customers. It's hard to find technicians like him these days -- reliable, skilled, and genuinely nice. I'll definitely be calling Switch Service again for any appliance repair needs, and I highly recommend Technician Bek to anyone looking for great quality service! read more

Bek did an absolutely amazing job! From the very beginning, his professionalism, honesty, and attention to detail really stood out. He arrived on time, clearly explained everything that needed to be done, and made sure I understood all my options before starting the work. No pressure, no upselling -- just real, honest service. The quality of his work was excellent. You can tell right away that Bek knows exactly what he's doing and truly cares about the result. Everything was done carefully, efficiently, and with great respect for my home. On top of that, the price was very fair -- great quality at a very reasonable cost, which is rare these days. What I appreciated the most was his attitude: friendly, patient, and trustworthy. He treated the situation like he was helping a friend, not just completing another job. Because of this experience, I can confidently say I will use his services again in the future. I highly recommend Bek to everyone who is looking for reliable, high-quality service at a fair price. You won't be disappointed! read more

I sent a text and got a response within 10 minutes. I was able to schedule a same-day appointment, which I really appreciated. The technician, Bek from Switch Service, arrived on time, clearly explained the issue, and even showed me exactly what was wrong. The repair (oven) didn't take long at all, and everything is working perfectly now. What truly impressed me -- Bek went above and beyond. He also did free maintenance on my refrigerator, which I did not expect at all. I have honestly never met a technician who would provide extra service like that from the heart, without charging. Bek was extremely knowledgeable, professional, and genuinely helpful. You can tell he cares about his work and his customers. I will definitely be calling Switch Service again and recommending them to my family and friends. Excellent price excellent attention to detail he even checked out my fridge and dryer. It was very helpful. Thank you again for coming on such short notice -- I really appreciate your help. God bless you and your company read more

I recently had the pleasure of having my dryer repaired by Ihlas, and I couldn't be more satisfied with the exceptional service I received. From the moment I scheduled the appointment to the moment the technician left, the entire process was seamless and efficient. One of the standout aspects of the service was the company's customer service team. They were incredibly friendly and accommodating, ensuring that I found a convenient time slot that fit my busy schedule. The repair itself was handled with utmost professionalism. The technician arrived promptly with all the necessary tools and parts, which allowed him to diagnose and fix the issue on the spot. The entire process was completed efficiently, and my dryer was back in perfect working order before I even knew it. Overall, I am thoroughly impressed with the quality of service. They made what could have been a stressful experience completely hassle-free. I would highly recommend their services to anyone in need of appliance repair. Thank you for your outstanding work! read more

So I called yesterday to set up an appointment for my washer. I received a reply immediately, which I liked because I was freaking out. Lol. Russ came out today and examined my machine. After diagnosing the problem, I was given an estimate. However, Russ immediately informed us that the price to fix is was not worth it and it would be better to just get a new machine. How many businesses will do that? Many will just take the money and fix it. I appreciated the honesty. What I also liked about this company is the communication. I receieved phone calls and text messages to confirm and inform me about the process. Though I decided Russ was right, it will be more cost efficient to purchase another machine, I locked this company's number in my phone. If problems arise in the future with ANY of my appliances going forward, Switch Service will be who I call for assistance. They made a great impression. Thanks again Russ. read more

We had an issue with our washer and reached out to Switch Service for help. They were very responsive and able to schedule our appointment quickly. Our technician, Bek, arrived on time and was extremely professional, friendly, and knowledgeable. He carefully diagnosed the problem, clearly explained what was wrong, and walked us through the repair process step by step. He never rushed and made sure we fully understood what needed to be done. Bek successfully repaired the washer and ensured everything was working properly before leaving. The washer now runs smoothly and works like new again. The pricing was fair and transparent, and the overall experience was stress-free and very pleasant. We truly appreciate the quality of work, honesty, and attention to detail. I highly recommend Switch Service to anyone looking for reliable and professional washer repair services. read more

I cannot express how grateful I am for the service Bek provided. He showed up so quickly after I reached out, ready to help. Both my dryer and washer had issues, and I was worried it would take days to fix everything. Instead, Bek impressed me by identifying the problems almost immediately and repairing both appliances right away. What touched me most was his warmth and genuine humanity. His prices were very fair--more than fair, honestly--and he never tried to upsell or exaggerate anything. He treated me with respect, explained everything in simple terms, and made me feel completely comfortable. It's rare to find someone who works with such honesty, speed, skill, and kindness all at the same time. I am truly thankful for his help and will gladly recommend him to family, friends, and anyone who needs trustworthy appliance repairs. Thank you Bek read more

Outstanding professionalism. Bek came to repair our 8-year-old oven, which had stopped heating properly. From the moment he arrived, he carefully inspected the unit and clearly explained what the issue was. He showed us the faulty part and walked us through the repair options in a very honest and transparent way and price very reasonable The repair was completed quickly and efficiently. You can tell he has a lot of experience and truly knows what he's doing. He worked neatly, respected our home, and made sure everything was tested and functioning properly before leaving. Bek is responsible, reliable, and very professional. It's rare to find someone who combines skill with genuine kindness and humanity. I would gladly call him again for any future appliance repairs and highly recommend his services to anyone in need. read more

Bek did an amazing job at our home! He replaced our old garbage disposal with a new one, tested everything carefully, and made sure there were no leaks or unusual noises. He also did a full maintenance cleaning on our dryer and refrigerator -- removed all lint buildup from the dryer vent and motor area, checked the heating element, and ensured strong airflow. For the refrigerator, he cleaned the condenser coils, drain line, and fan area to improve cooling efficiency and reduce noise. Everything is now running smoothly and much quieter than before. Bek was very polite, professional, and took the time to explain what he was doing. We truly appreciate his attention to detail and honest service. Highly recommend Bek and Switch Service -- great communication, fair pricing, and excellent quality of work! read more

Great service! The technician was able to accommodate an appointment the same day I contacted their business and he asked great questions in order to come prepared with necessary tools, equipment, and possible replacement parts so that he can fix my washer. He was able to fix the issue quite easily (which I believed would not be fixable) and we also agreed for a follow up appointment the same week in order for him to change some pieces to avoid further issues. I really appreciated the fact that I was given clear explanation of summary charges that included a flat fee for labor, which was quite reasonable considering that the technician came with an assistant to his second appointment. I also have to mention that I loved that their work was CLEAN!!! read more

I was ecstatic when Bek from Switch Service repaired my leak in my KitchenAid French Door Refrigerator that was over 10 years old. He was so knowledgeable about how to fix this which required taking apart the whole bottom freezer to clean the drain hoses etc. He was so professional and totally kind about listening to my concerns, assuring me that my refrigerator would return in a few hours to the normal temperatures in both the freezer and refrigerator and that I could call if I had any questions. Bek was the best repair person I have ever needed in my whole life of 81 years!! Switch Service HVAC and Appliance Repair is a gem of a company, fixing my refrigerator promptly and at a totally reasonable cost too!! God bless them! read more

Switch Service was able to schedule an appointment for service on our washing machine and dryer the very next business day. We were notified when Bek was on his way, and he arrived right as was scheduled. Bek took the time to explain the work that needed to be done and followed through with a great job repairing our washing machine and completing much needed maintenance service on both appliances. He took the time to explain his recommendations to keep both appliances in top working condition as well as the work he had completed. In addition, the cost was very reasonable, especially given the amount of time Bek spent in completing the work. We'll definitely keep Switch Service in mind for any work in the future. read more

They are great. Honest & knowledgeable. Came the same day. Analyzed the problem with my 15 year old frig. Gave me a quote to repair. Wasn't cheap, but a fair price. They suggested it was more economical not to repair, but I told them to order the part. They spent the next 45 minutes testing all the components & decided it was actually the compressor. More money. I had already paid half the quoted fee. They again tried to convince me not to repair the frig. When I finally agreed, they were happy. Refunded all of my money except for a really reasonable service call fee, even though they would have made a bunch of cash on the repair. Can't say enough both these guys. Honest & smart & fantastic. read more