Got a great deal, prompt responses and great service! Really made a chore such an easy process.read more

We had an appointment with 367 move and then Hurricane Harvey happened! They were very patient and…read moregreat with rescheduling us! The movers were fast and strong! They moved us quickly and accurately! They wrapped our furniture and were very careful. I was happy with customer service too. I will recommend them to all family and friends. They also had very reasonable rates!! Lowest I found on yelp! Yet, they were very professional too! Thank you 367 Move. :)

Over my career we lived in 11 states and moved 13 or 14 times. Finally retired, we built a new home…read morein Conroe, TX. After our previous home sold faster than expected, we had to move into a short term rental until the build was completed. As it was only a 2 hour move, all of our furniture and possessions were put in Pods, and stored until the final move. As our closing date approached, I did quite a bit of research, and came upon John and his team at Knick Knack Movers. All of my questions were answered quickly, and the communication was great! On the move day, they were scheduled to have 3 people to empty our 2 large Pods. They arrived 10 minutes early, which never happens, and they had a 4th person to assist. One for which we were not charged. They were quick, careful, and every single person worked hard. It became apparent that they would finish prior to the 3 hour minimum. I mentioned to John, who came himself to supervise, that there was 1 item going to my daughters home 20 minutes away, and I had several items we had stored at her home that we needed to move as well. We hadn't contracted them for a truck, or the 2nd location, but John quickly figured out a price to add the extra to our move. The price was great, and they saved me renting a truck or trailer and doing it myself next weekend. As I said at the beginning... 11 states and 13 or 14 moves. This is our last. In all of those moves, this was by far the least eventful... WHICH IS AWESOME! In a move you want stress free and nothing unexpected to pop up. John and his team at Knick Knack Movers are top notch and I will recommend them to absolutely anyone who needs movers. Great prices and an amazingly professional crew. Why even talk to anyone else!

They took care of my move today. Showed up on time. Clean, personable gentlemen. They had great…read morepersonalities. Extremely professional, and very good at their craft. I have moved over 20 times in my life, & these guys are (if not THE BEST), the certainly are one of the best. Well done gentlemen & thank-you!

Steven helped my parents out and they asked me to make sure and let his bosses know that he was…read moregreat. Went above and beyond, and they'll be life long customers thanks to him. Stand up man Steven is!!!

They call my phone after each visit to ask me if everything is okay. I do not need to be babysat…read more If there's a problem I would reach out but since they keep calling let's talk about the roaches all over the place. Why are they're people camped out in the bathrooms? Why are the doors sometimes propped open? Why are the doors sometimes locked despite being a 24 hour facility? They are looking for issues, well I've found them. You're welcome.

I gave them a third chance and that was a mistake. They didn't know what they were doing! The…read moreAt&t guys that were already at the house had to tell them how to take the front door off! They also had to help us get the fridge in the kitchen because the movers couldn't do that either. They damaged the doorway on both sides leading into the living room. They also hung the front door wrong and we couldn't close it! I called immediately and told them what happened. They never called back or attempted to make it right. Never again.

Writing a second review because this company still has not fired their employees who smoke and deal…read moremarijuana at work. The belittling in their previous reply to me is very telling how you will be treated if you have an issue with this company. Unless you want workers moving your stuff while they're high off their asses and can barely drive or get stuff done because they're too busy smoking and trying to deal to other coworkers, don't use this company. The management team continues to lie about investigations and drug screenings, and has lied about letting these employees go. I have a list of the employees who smoke and/ or deal marijuana while on the clock that have not been fired. It is very easy to access the schedule line, and find out who is still working. No use in lying, it doesn't look good on you as a company. Andre, the manager, should be investigated for continuously covering for these employees and lying to me over the phone about drug screenings. My initial review: AWFUL CUSTOMER SERVICE AND MANAGEMENT!!!! Employs people who drink and smoke on the job and constantly show up late. Fired the one employee that was sober daily and would BIKE AND WALK to work over small mishaps that were poorly trained because his trainer was inadequate. Many drivers with damages daily, high on the job, rolling up in the truck and smoking at gas stations. When you call the office, you will be hung up on mid sentence. DO NOT use this company or work for this company. Edit after reply: this is not only about letting my Fiancée go. (Also, you were all aware we are engaged, and refusing to acknowledge that is childish.) It was about doing it under unclear reasoning and manipulation and lies from managers. You do not drug screen, and I have plenty of proof if you'd like to advance this legally, and continue to lie. Would you like me to list the names of employees that deal and smoke marijuana at work? We know you have not fired them. It can be public information if that's what you'd like.

The staff seemed nice. Hours shorter on the weekends. And they have a self serve Amazon kiosk…read moretoo. I will try bringing my returns here in the future as it's close by. Fingers crossed

This location will lose your package. The employee forgot to…read moreput a shipping label on a certified mail, so It was returned to my address. I went back for them to mail it again, and now my package has not been delivered and my tracking number says Additional Actions Required. Now who knows where the package is and when it will be delivered.

All three movers were welcoming and professional. They moved at a good pace and treated my…read morebelongings carefully. Fair and transparent pricing. I will definitely use this company in the future as well as recommend friends and family.

From the owner: Moving is never fun. From the packing to the heavy lifting, it’s a big project that’s tough to…read morehandle on your own. When you need to enlist the help of local movers contact us today to learn more about our moving services.

Movers showed up in their personal vehicle with dollies and a plan to walk all of my belongings…read morefrom one building to one two buildings over. Their lead guy had an attitude to begin with. They were supposed to show up at 9, but didn't show up until 10:30am. They started moving things and immediately I noticed how careless they were and they didn't care about protecting anything or handling anything with care. They completed the move in 2 hours, but not without damaging several items. Once they were done their lead guy Alexis came and told me I owed $125. Which was odd because the apartment was paying $375 for the move. According to the form I was provided, it was $125 per hour, $75 trip fee and $50 compliance fee. For two hours of work, that's $250, plus $75, equals $325, plus $50, equals $375. So I asked how I owed $375? Alexis said the apartment is only paying $375, you owe the balance of $125 and he showed me his phone again. So I told him I need to talk to someone because the math does not add up. He called his supervisor Victor and put him on speaker, after going through the basic math with Victor, he seemed confused, said he was going to check what time I signed the movers in, which was 10:27am and then asked the current time 12:30pm. Then he says oh yeah, I guess you're right and we need to update things on our end. You don't owe anything. Thank you and have a good day. At this point, lead guy in front of me is pissed and storms out. He and his movers left their trash everywhere. At the old apt, at the new apt. I had given them bottles of water which they the the empty ones in the grass. Real unprofessional behavior and all because I refused to pay $125 I didn't owe them. Ridiculous. Also, this overcharging seems like a scam because I got an email from someone else at the company telling me that $125x2 =250 plus $75 and $50 = 500. Not today! Nice try though. Will never use again, even if it's free. I don't recommend.

Worst moving experience I've ever had...it took them 3.5 hrs to move me from one apartment to…read moreanother within the SAME apartment complex...and the refused to move anything that was not in a closed box or tub, they would not move my lamps, they would not move my bags of bedroom linens, so after charging me almost $500 I still had to have friends come over and help me move the things these guys would not move, The previous movers are used I've never used them before and I promise you I will never use them again and they certainly won't get any recommendations from me... my apartment managers recommended them and I have told them just how bad the move was as well and that they should never recommend these people again... if it were possible to give them no stars I would have done so.