I mainly use this dealership for service as it is nearest to my house, and in that regard they are…read moregood. Good waiting area and the occasional coupon for oil changes keep me coming back. There is the expected "up sell" conversations, but they are usually aimed at items that make sense. Yes, I know.... Can get a lot of this done elsewhere for less, but not a lot less and I feel better knowing Honda people are working on my Honda....

Can't speak for the sales aspect, but I would avoid the service department here like the plague…read more They'll act kind in person, but once you leave your car with them, they have no sense of urgency and their main goal seems to be "how can we do the least work possible while simultaneously charging the customer as much as possible?". Thankfully, I am well informed about my car and have enough mechanical knowledge to sniff out BS. After 2 weeks, it got to a point to where I brought up misrepresentation of services and then the singular guy assigned to my car took a big step back as he could tell I was serious and not going to tolerate anymore. I mentioned the Deceptive Trade Practices Act and he went into damage control mode, fearing litigation. For the 2 weeks my car was there, all they did was do an easy install of a small sensor I asked about (hoping it would fix my electrical issues with my transmission). They also completed some kind of diagnosis that was propped up as being an internal mechanical teardown, when it was actually just checking the transmission fluid for metal shavings, using scanners for codes, and external inspection of sensors. That didn't stop them from claiming hours and hours of labor and other charges. Also did the usual dealership routine of suggesting every up-charged minute maintenance item in the book, regardless of the fact that those services were literally just done less than 4,000 miles ago. I just managed to get my car towed out of there to somewhere that'd respect my time, my wallet, and not leave me in the dark about my vehicle. Would not recommend this place if I was held at gunpoint.

Friendly, professional and quick Would def return…read more Service personnel were knowledgeable and understanding

Hands down the fastest car buying experience ever. Financing the vehicle, of course, is the longest…read moreof all the processes. Our salesman, (George) Giovanni Garza was responsive, informative, amiable and lastly very hands on as he provided personal instruction and overview of the vehicle. First time ever Mazda owner and the entire process from start to finish was enjoyable and painless. The GM greeted us initially AND thanked us at the conclusion for purchasing. Thank you for making it so easy for me.

We flew from Hawaii to Texas to purchase the 2023 Corvette Z06. This dealership greeted us…read moreinstantly and provided excellent customer service. Our salesman, Emilio was the most helpful and touched based with my husband throughout the order of his new corvette Z06. Finance department, Lawrence was thorough with the paper work and made the process go very smoothly. He answered all our questions and it even made it easier to talk to him because he is originally from Hawaii. Awesome service was provided from beginning to end. Purchasing a new vehicle from this dealership, please ask for Emelio and Lawrence. The waiting room has a range of complimentary drinks too and while waiting I was able to relax and sip on an expresso and I also purchased two hats from their merchandise shop, which was just around the corner of the waiting room.

My husband and I walked into this dealership knowing exactly what vehicle we wanted and fully…read moreprepared to make a purchase. Instead, we left without buying anything due to our experience with the salesperson, M. I've never encountered a salesperson who was so focused on talking about herself rather than listening to the customer. Instead of asking questions about our needs, budget, or preferences, the conversation repeatedly shifted to her personal life. We heard extensive details about her relationship, children, marital status, and even stories about purchasing two vehicles in one day to "work around" the banking system. None of this was relevant to our vehicle purchase. What was most frustrating was that she seemed more interested in convincing us to make the same choices she had made rather than understanding what was important to us. When we expressed preferences that differed from hers, she appeared visibly frustrated and dismissive. It felt less like a professional sales consultation and more like a one-sided conversation centered entirely on her. The disappointing part is that I was approved for the vehicle and fully capable of completing the purchase. However, the lack of professionalism, poor listening skills, and uncomfortable sales approach completely changed our minds. Buying a vehicle is a major decision, and customers deserve to feel heard, respected, and valued. We left genuinely surprised that a dealership would allow this type of customer interaction. Unfortunately, because of this experience, we will not be returning and will be taking our business elsewhere.

My recent vehicle purchase with Martin Vara was an outstanding experience from start to finish. The…read moreentire buying process was smooth, efficient, and completely stress-free--far better than any of my previous car-buying experiences. A special thank you to salesman John Hadley, who made the experience even more enjoyable. We had a spirited and genuinely enjoyable conversation, and his professionalism, knowledge, and friendly approach made me feel like a valued customer rather than just another sale. If you're looking for a dealership that values honesty, efficiency, and exceptional customer service, I highly recommend Martin Vara and John Hadley. They made what is often a stressful process an enjoyable one, and I couldn't be happier with my purchase.

This is without a doubt the worst place to buy a car. Be…read moreprepared for: Dealer add ons close to $4,000. Low ball offers on trade ins. The tax gimmick game, they tell you --you are making up the low ball trade in offer with the offset of the tax break. Pay very close attention to what is said versus what is offered. They offered me a lease with all my equity in the car back to me $7,300. Then they made the lease offer with 0 money back , lol then they offer $5,000 Equity back after initially offering $7,300 verbally. The insane part is they admitted equity was $7,300 but on a trade in for purchase vs lease the offer was $5171for the equity. The sales manager is fast and lose with his verbal offers but doesn't realize what he's said. I can't make this nonsense up. Plus the general manager was at Boerne before , James Gotkin and they used the same tactics there when he was involved. My wife bought a new GLE 350 in 2021 and the negotiation was horrendous. Buyer beware. Know your facts before you go if you trust them they will overcharge you thousands of dollars. I bought the same priced car at Mercedes of Georgetown for $3,000 less. Worth the drive . Visit Austin and buy a car.

In the case of a an engine issue requiring serious diagnosis...Service consultant Gary Conn did an…read moreoutstanding job of keeping me advised of the status of the repair on a daily basis...Outstanding customer & mechanical service...

Never ever buy a Ford again. They have had our car 2 weeks with no hope in sight of getting it…read moreback. Worst customer service ever.

I got a 14' toyota Camry and I would 1000 percent recommend using them to get yourself a car I had…read moretwo people working with me at first it was cam we talked over the phone and he kept me posted for days straight and when I was available he happen to be out for the day and I really needed a car, Sam stepped in and finished the deal off while being completely transparent and helping me out with some little things I needed help with they were able to get me out in less than 2 hours with a perfect car for me!! And to top all of that off they even met me halfway to finish payment process since I was wayyyy out of town these people are very co considerate and treat you like a real human not just someone but g a car from them

Came in to replace my dead battery that was still under warranty. Was told it wasn't under…read morewarranty. Was charged $400. Later I call my original dealership and they confirm my car battery is still under warranty. Eventually I got a refund, but I had to wait an entire week. Seemed intentional and they were going to attempt to keep my money. Very bad experience. Don't trust the Service Manager, Miguel Diaz, as they will lie to you apparently to get $ out of you when something is under warranty and then waste your time fighting for a refund. Typical. Avoid this place.

Here's a Google-optimized version (a bit tighter, natural tone, strong keywords):…read more We had an amazing experience with Justin Crofton at Ancira Jeep! After being turned away by other dealerships, Justin went above and beyond to help us get into our new Jeep Wrangler. He worked hard to get us a great deal and made the entire process smooth and stress-free. What really stood out was how kind, genuine, and down-to-earth he was. He took the time to listen, never pressured us, and made us feel welcome from start to finish. It didn't feel like a typical car buying experience--it felt like we were actually being taken care of. If you're looking for someone who truly cares and will go the extra mile, ask for Justin at Ancira Jeep. Highly recommend!

David, our salesman, went above and beyond to get the vehicle we wanted. Could not be happier! They…read moreclearly value the customer!!!

Very very pushy. Came for one car but when we weren't happy with it they tried to get us to buy a…read morenew vehicle we didn't want. They wouldn't take "no" for an answer until they brought out the final guy and he basically told us we've ruined our credit for no reason and we'd be dumb to not take their offer.

Ileana was an amazing salesperson. I went in with my parents to trade their old Mitsubishi. She was…read morecompassionate - caring and made them fell comfortable with a new 2026 Outlander Sport - she NEVER exhibit the pushy salesperson attitude that most people are affair of when walking into any dealership. Thank you.