I found a reliable vehicle, and the customer service I was given was amazing!…read more Definitely will recommend!

Chase  hooked me up big time today. I went in not really expecting much, but he treated me like…read morefamily from the second I walked in. He's a car salesman, but he wasn't pushy at all -- he actually listened to what I needed and worked with me to find something that made sense for my budget. He stayed patient the whole time, explained everything clearly, and made sure I understood the whole process. By the end of it, he got me into a car I'm really happy with, and the whole experience was smooth. You can tell he actually cares about taking care of people, not just making a sale. If anyone's looking for a car, I'd definitely recommend hitting up Chase  -- dude really came through for me today and got me driving immediately

The worst!!!!!! Experience buying a car!! Bumper held up with zip ties!!! Dryer hose for an air…read morevent!! Parts missing from or rigged!!! I spent 18000 on a Chevy Sonic!!! And have put in about 5000 in car repairs!!! Rick especially so narcissistic about selling you a car,selfish about making money,that in one month after buying car needed a radiator hose replacement,and fan replacement ,that he told me we'll come up with 500 and I'll put you in another car!! I have to make a profit,I was like really!!! A month after buying car!!! Be cautious when buying from him!!! Thank God I paid it off!! But I have spent so much money fixing it!!!

I've had my car from here for six months, I can honestly say everything is smoothly until you have…read moreto deal with the workers! They are unethical, rude and apparently hate their job? They show no type of work ethic at all. And they wouldn't even give me the time of day to speak with the manager once I got in an accident. It was just " she's on break " - "she's out of office today " stop being scared to tell the customers the truth. 1/10 stars they need work and are also on bad terms with BBB...

My family member bought/rented a car from this company. Every car on their property has some kind…read moreof body damage. From hail, damage to scratches and dents to cars that have been wrecked, front end damage, and back end damage. The car that my family member got had different rims on each side of the car. But a car was needed, and they got it. Unfortunately, tonight, he got pulled over. The police officer informed him that the license plate on his car was not registered to his car. So it looked like he had stolen the vehicle and put different plates on it. And with those different plates, for those of you who don't know, it's a felony! It would've ruined his career. He showed the officer all the paperwork of his purchasing the car, and the cop was very nice and let him go. Be careful if you choose to get a vehicle from this place. Your license plate could be fictitious, and the car could be stolen. They are just trying to get the cars off their lot quickly. I know that beggars can't be choosers, but this company isn't doing right by anyone. Since all of this just happened, he's going into the company tomorrow. I'll keep you updated. ***update*** They gave no reason as to why he had a different plate on the car, they just fixed it. Buyer beware...

Great service! Got my car in and out super fast! Great people to work with! Had some damage on my…read morecar and he came all the way to my door step to give me a quote on repairs.

From the owner: Gonzalez Garage 100% Wreck Omended !! where everything's fixable if the customer is on a budget!!…read more We do all kinds of body work, paint, fiberglass work, frame work, welding quarters panels, you name it!! we take insurance claims we don't charge deductible under 500$ From fender benders to totaled cars, if a collision center said its not fixable we will fix it for you !! Feel Free to contact me and get an estimate on your car at no Cost;)

I just purchased a car from here two weeks ago from Nestor. Looking back, I probably should've…read moretaken the red flags more seriously. (Bad reviews, That name) After signing all my paperwork, I told him I had a few things to square away before driving the car off the lot. We agreed I'd pick it up at a later date. because he had told me he was going to have it detailed beforehand. I even texted him at 7 p.m. to give him plenty of notice, and he replied, "That's perfect." We get there at 2 p.m., and Nestor isn't even there (would've been nice to know). I open the car, and it's obvious it was never detailed--stains all over the seats and gross gunk by the door. I mention it to the manager, and I'm told the detail shop is closed on weekends, but Nestor will get back to me. Monday rolls around, and I'm told I can bring my car back... but I have to leave it overnight. (Because apparently buying a car also means making another trip to the dealership and leaving it there.) Then Wednesday, I realize my windshield washer fluid doesn't work. I fill the reservoir thinking it's empty--still nothing. So, strike two. Fast forward to today, just two weeks after buying the car, and I notice a bubble in my tire. I go straight to the dealership after work, and of course Nestor is the first person who walks up to me. I explain the tire and the washer fluid issue. He takes one quick look, then tells me there's nothing they can do because they perform a "rigorous inspection." (So rigorous they missed a tire with a bubble and a windshield washer system that doesn't even work.) Then he gets the manager. And are you ready for this one? Gilbert. Another name that should've been my warning. Gilbert comes out acting like he already knows everything and repeats exactly what Nestor said. Then he asks me what my knowledge or expertise in tires is. I'm a 23-year-old woman, and at this point I'm literally shaking because I'm so angry. Meanwhile, Nestor has a smirk on his face the entire time while Gilbert talks to me like I'm an idiot and tries to convince me I must've hit a curb. A curb? I've had the car for TWO WEEKS. I haven't even gotten that far yet. Moral of the story: if you expect honesty, accountability, or basic customer service after the sale, this is not the place. I left feeling talked down to, dismissed, and completely unsupported.

I ended up at this enterprise( Lakeside Parkway) after the one I was returning to was closed…read more There ended up being an issue with the return and the keys. The crew from sales to the rental staff were amazing. They were so helpful and made every effort to the best of their ability ( It was a Sunday) to get the situation resolved. After all that I felt felt supported and I appreciated their communication. I will definitely make the effort to rent directly from this location next time. Thank you Rudy!!

This place needs to be looked into by the Texas department of motor vehicles because of their…read moreillegality methods of pursuing people to purchase a car, it's extremely sketchy and borderline fraudulent I've submitted a claim as I spoke with a lawyer to see if this dealership can be investigated soon hopefully.

We received a promotional mailer stating that we had won a $2,500 Instant Cash prize. Before making…read morethe trip to Benson's Pre-Owned Outlet, we wanted to make sure the promotion was legitimate, so we called the dealership. During that phone call, we specifically asked if we had to purchase a vehicle to claim the prize. We made it very clear that we were not in the market for a new vehicle and only wanted to come in if we could claim the advertised prize. The employee told us that we did not have to buy a car and that we could simply come in to collect the prize. She even told us that the owner had already set aside money for the prizes, including the cash prizes, which reassured us that the promotion was legitimate. Based on what we were told, my husband took time away from work during his lunch break to drive to the dealership. Unfortunately, once he arrived, everything changed. Instead of honoring what we had been told over the phone, they began trying to sell him a vehicle. Even though he repeatedly explained that he was not there to buy a car and was only there because we had been told he could claim the prize, they continued with the sales process. Another issue was what happened next. The mailer advertises "Your Job Is Your Credit" and a "100% Approval Rate." Despite us making it clear that we weren't there to purchase a vehicle, my husband was asked for his Social Security number. He was never told that his credit would be run. The salesperson took his information, walked away, and when he came back, that's when my husband found out his credit had already been pulled. At no point was he told beforehand that providing his Social Security number would result in a credit inquiry. After all of that, instead of receiving what we had been led to expect based on the phone conversation, he was handed a $1 scratch-off ticket and told that's how the promotion worked. To be clear, this review is not about whether we won $2,500. We understand promotions have rules and conditions. Our issue is that we did everything we could to avoid wasting our time. We called ahead, asked direct questions, explained that we were not interested in purchasing a vehicle, and relied on the information given to us by a dealership employee. Had we been told the truth from the beginning--that we couldn't simply come in and claim the prize--we never would have made the trip. We have the dates and times of the phone calls we made before visiting the dealership. We relied on the information provided by the dealership's own employee, only to be told something completely different once my husband arrived. Between the misleading phone conversation, the pressure to discuss buying a vehicle after we had clearly said we weren't interested, and my husband's credit being pulled without being told that was going to happen, this entire experience was extremely disappointing. I hope Benson's Pre-Owned Outlet becomes more transparent about its promotions and trains its staff to give accurate information so other customers don't have to go through the same experience.

I purchased my Kia soul months ago from eagle pre-owned cars. On my way home from the dealership I…read morediscovered my speedometer was not working I live over 2 hours from the dealership, I contacted David and he has bent over backwards to help me with the situation I had a difficult time getting my car back up there because of my schedule and for a couple of months now he has been so wonderful to take care of the problem. Thank you David and thank you eagle pre-owned motors I love my Kia soul.

I found this place by luck and Iam so happy I did this dealership got a long time returning…read morecustomer out of me now . I got such a good deal I was able to buy 2 cars from them and the why they treated me here makes it even better you don't get rushed or pressured like the other dealerships down the road full of snakes ,conman and lemon cars . I walked in here MAYRE give me space to look around before she came over like she knew I was ready to ask questions which she answered everything on point with no let me find out or I'll be right back she even gave me the website so I see cars online and compare I ended up getting a car for my wife and ended up finding a car for myself as well which DAVID helped narrow down my options and trade in amount also the car was not up to DAVIDs standards and he made sure everything was OK before I picked up the car which is excellent and I was impressed with the customer service at this dealership so I was sold and then MONICA had all the paperwork ready and printed just needed to initial and sign she made it easy and painless as possible they work great together and it shows I am happy with the service and cars I purchase here and will be returning back and recommending to everyone