As soon as we walked in, the blonde waitress with glasses was giving us attitude. She had the most sour demeanor I've ever received from just walking into a bar. Ruined any chance of us enjoying our time here. read more

The staff is pretty rude every time I have been here. This used to be a regular spot for my coworkers and I after work, but the past several times we have come here we have been met with hostility from the staff. While we do usually have a large group, we keep to our table(s) that we have purchased time for and are respectful of the other people playing. Really disappointing experience the past several visits. read more

They tell you it's $22 an hour for pool. They charge you $22 sur charge and then $7 every 15 minutes. Also $70 buckets for 10 beers. This place is going under very soon lmaoooo don't go read more

Unfortunately, I visited this establishment over the weekend for a birthday celebration. We had a mixed race group of people and only a few of us wanted to play while the others wanted a bite to eat. The older bozo at the door profiled us and said there was no tables available for us.. we literally saw open tables in the back with no one around. This old man wouldn't even make eye contact with me when I asked for table and only talked to my white friends. Blatantly racist establishment! read more

This place does drink swapping, don't go there.... As a patient that drinks the same drink, no matter where you're at. You should know what your drink should taste like, the fact that I return two full drinks and other members in our party return a few full drinks something is wrong. When I met the bartender in the bath, they offered to get a different bottle, and asked me not to say anything goes to show that something is odd about this place. When we talked to the manager, she was not willing to taste the bottles they had poured for us, instead she instantly got defensive and wanted us to pay the full tab, which already included gratuity. We payed the full tab and on the way out, another member confirmed that he has experienced the same thing and they are known for bottom switching....DONT WAIST YOUR TIME AT THIS PLACE. read more

Two parents looking for a nice night out without the kiddos thought let's grab a few drinks and shoot some pool. Nice atmosphere and the food is decent. However, there's something funky happening at the bar. Not only did we wait 10-15 minutes for someone to approach our table for a drink order. We ordered cheese sticks and wings to coat our stomachs. Great food. Wings are great and cheese sticks are homemade , however after drinking (2)Wrigley Sidecars, (3) shots of congac and I am still sober enough to write this review. Not to mention play 3 rounds of pool. My partner enjoyed (2) Old Fashion (1) Modelo (1) shot of whiskey and neither of us are even buzzed. And as you can see the tip is automatically added so servers don't feel the need to provide quality experience. Not the place to go for drinks just pool. $$WASTED read more

G-Cue Billiards - Receipt - Pool Halls Near Me - Chicago, Illinois

See all

I would give a Negative zero (not a real number) Start for this location. I am a Hispanic/Puerto Rican and YES! I am a dark one. BUT I should Have not been treated the way I was treated. Jimmy has racial issues and he's does know how to deal with color humans. I was very respectful and never had an attitude yet He rolled his eye and had a very derogatory tone toward my party ( 3 guests) over a waitress misleading us to a pool table! Do not recommend! read more

Shady as hell. Ordered a beer and paid with a $20. Bartender gave me change for a $10. When I asked her to double check, she insisted I was wrong and then ignored me for the rest of the night read more

On several occasions, my friends and I have spent several hours at G-Cue without burning a hole in our wallets. The interiors are spacious with plenty of pool tables and flat screens. We do not always make reservations but we have always arrived to find at least one pool table available. They charge by the hour and cue sticks. If you have several friends splitting the cost of one table and four sticks, the monetary damage is extremely minimal. Not a pool shark? No problem, they have dart boards to test your aiming skills and arcade games to keep your wheels turning. Not a drinker? They have an extended menu of selections to keep your jaws and belly preoccupied. To top that, they are also speak-easy and convenient for street parking. read more

Good atmosphere, good crowd of people, very close to the city and everything but I played for one hour and drank two blue moons and paid $56. It's a lot for one hour of pool and two beers in my opinion. read more

I wish I could give this place 0 stars. We walked into this establishment on a Saturday night wanting a few beers and some time at a pool table. We were fine paying the out outrageously expensive fees that it required to play pool. When we were getting ready to leave (30 minutes later MAX), we were accused of stealing a cue ball. First of all.. what would I want a cue ball for? Second of all.. where in the world would I put said cue ball? They asked to check our purses and then called the police. The police told us that they do this all the time and to just pay our tabs and leave. One of the five of us got his tab and it was $83! On his tab was a bucket of beer, 3 coors lights, and three 'premium' shots. This was very strange because we do not drink coors and did not order premium shots. Long story not so short, don't go here. They will call the cops and bend you over. read more

G-Cue Billiards - Pool Halls Near Me - Chicago, Illinois

G-Cue is a very standard, run of the mill bar. Upon first glance, you immediately notice how dated the place is; it's completely antiquated, which is surprising given that they're just off the Randolph street strip. It didn't help that at midnight on a Saturday, people were few and far between, including a handful of cops, a few middle aged people at the bar, and one older couple playing pool. Drinks were surprisingly pricey even though they were simple cocktails and/or beers, and service seemed agitated. I unfortunately wouldn't be back. They leave a lot to be deserved, and there are too many good options in the area to spend time here. read more

In the sea of high end and upscale places G-Cue is a great place to unwind. The beer selection is fairly limited and didn't contain anything I'd normally drink outside of a few Lagunitas. I didn't try the food nor any of the mixed drinks. The pool tables (which let's face it are the reason you're there) are well maintained. The cost isn't cheap (I believe 18 per hour + 2 per pool cue rental) but the reality is that keeping that much square footage in such a hot market isn't cheap. There is a jukebox playing music and last night whomever was loading it up was playing all my favorites. It felt very much like the grown up version of the shit hole smokey dive of a pool hall where I spent my youth. read more

G-Cue Billiards - Pool Halls Near Me - Chicago, Illinois

Came in town for business and met a business associate here. Met owner/proprietor Penelope and just felt very welcomed. We stayed for a few drinks and snacks. We felt very welcome and I promise you we will patronize this locale every time we're in town. Food and Drink were great for bar food, bartender (owner) was FANTASTIC, wish we had time to play pool. read more

One of the few remaining true neighborhood joints in the West Loop. It's been one of my favorite places on random weeknights to sit at the bar and eat dinner and shoot the shit with the family/owners. A pool hall with genuinely delicious food! read more

It was Nice and cozy I think it was $21 a hour for pool tables which wasn't too bad only complaint I got is about the cashier the lady that runs everyone's tabs she had a real bad attitude maybe because of my skin color read more

I hadn't even heard of this bar before spotting it while sitting in a cafe across the street with friends. We decided to stop in for a drink right before heading to a concert a block away. Let me tell you, I'm glad we decided to pop in. My drink was awesome and the bar tender was super nice. I ordered a cocktail named "the loop" and it did looped me! Lol. It had just the right amount of kick and l was delightfully satisfied. They have a full bar and you can order food. Also they have plenty of billiards tables if you're into that. A nice spacious joint that me and my friends plan to visit again real soon. read more

See all

I am so glad to have a decent billiard place in the West Loop instead of having to go all the way over to River East. The place is clean, the service is fast and friendly, and the crowd is pretty chill. My husband and I came here on a rainy Saturday after dinner and played several rounds of pool, and also had several rounds of drinks (which adds up so be careful!). That would be my only not-so-positive comment. It does get pricey, but if you avoid the booze you should be fine. They also have a jukebox so you can pick your music, also a plus! read more

I went here Fri for happy hour. Something about pool tables and 90's music in the background really puts you at ease. We got a nice spot semi close to the bar, along with couch seating and a nice size table to put our drinks. There were 5 of us to start with 3 more that trickled in. Service was great. Our waitress came back pretty regularly. I chit chatted with the bartenders while getting some water, and they were friendly too. Decent crowd was there by the time we left. I like this place. Fun, unpretentious and perfect place to have a drink right after work. Lots of pool tables and the crowd is young and fun. read more

G-Cue Billiards - Pool Halls Near Me - Chicago, Illinois

The only reason I'm giving this place two stars is because of the kind sweet owner, male bartender and our waiter Emmanuel. Other than that, I really hope this business survives if anything happens to to the owner, His daughter is the epitome of unprofessional! Waving your hands screaming over something that was clearly her fault in booking and yelling at paying customers WHAT YOU WON'T do is piss poor! When a patron calls and ask you detailed questions, you need to answers them or find someone capable of booking events, SO THAT WHEN YOU SO CALLED CLOSE DOWN YOUR "BAR" for a private party issues don't occur. And don't tell people you all don't allow private parties when you have signs posted for it. I really don't believe Penelope needs to work with the public. read more

Ended up here around 10PM on a Saturday. It was not super packed at all by this time yet. We got a pool table easily - super pricey for a table. $18 an hour and then $1 a person for a cue. Basically $20/hr. Location was convenient for what we were doing that night, but probably won't go back for pool since it's a steep price. Just wanted to do something engaging to wrap up the evening and this was nearby. Bottled craft beers were a little pricey too. Service was pretty good though - we were consistently checked up on which was great. read more

Awesome place. Always a pleasure to hang out there and the service is great as always.

G-Cue is kinda a Chicago staple. You can go to enjoy watching sports or play them. It's a fairly traditional pool hall in a fast growing and popular neighborhood. read more

Penelope and Jimmy are the absolute BEST. From the second we walked in, we were catered to and could tell that they care about each of their customers. Drinks were reasonably priced and the vibe was immaculate. Thanks guys! read more

Very cool spot. My Sisters & I stopped in, had some drinks & played pool just after our dinner & drinks @ The Girl & a Goat. We enjoyed our time playing pool & just hanging out. The music playing was mostly Hip-Hop while we were there, which was cool for me. Would recommend this spot if you wanna chill, play pool, throw a few drinks back. read more

Terrible place. Service is good but management is terrible. We were asked to end our game after 1 mistake (we are inexperienced pool players). Manager (I think) with a bald head talked down to everyone. I'm read more

This place seemed to be a great break from the bar hopping we did in the area Friday night and was excited to come here and do something besides drink and eat (I'm not even big into pool). We were greeted and we put our name on a list for the pool tables. The lady couldn't give us a wait time as it depends on the people playing but told us we were second on the list. No problem, as we sat down and got some drinks. We were told of a few beer bucket specials. Standard bar offerings so amongst our small group, we got a ginger ale, Modelo Negra and a Stella. It was nice to see that the ginger ale was a nicer kind in a bottle instead of the expected fountain or Canada Dry type. As others noted, an ID and card had to be put down first. While odd, it wasn't a big deal. Anyways, we waited and waited, and it seemed like we were forgotten. Many people came in after us who definitely looked like buddies with the staff or regulars and were serviced much better. A lot of these people disappeared into the pool area. We then decided it wasn't worth waiting any longer, as we weren't sure if our #2 spot even meant anything. We were there for about an hour. We flagged down a staff member for the check and he promptly gives it to us, but does not mention anything about the card and ID on file. He didn't say anything actually, so we had to flag him down again and he sharply says he just wanted us to look at the total before charging it, which is fair, but some of these words beforehand would have been nice. Overall, this place seems to be decent if you're a regular and are already on good terms with the staff. Would have liked to play some pool but...yeah...didn't get the opportunity to do so. At least, I got to follow up on some Bulls highlights on the nearby TV screens. read more

Hubby and I found this place a year ago after eating a seafood dinner up the street. Ever since finding G Cue, this place has become our go to date night spot. (We love playing pool). The tables are 18 an hour and the drinks are good! We've also ordered food on occasion and that is also good. The music is always BUMPIN'!! I love the place! read more

Get date night place! Had an awesome time! Food and drinks were awesome!!!! Great atmosphere!

This is an average bar with average food. What sets it (somewhat) apart, is the pool tables which are cool. However.... They're $18/hr + $2/cue, so you end up paying $20 for it. Add the $11 (average cost) for a burger + a drink and it ends up being a steep price. I had the pork chop burger. The meat was ok, but the burger itself was mediocre. Tomatoes were soggy (not sure if this is the best way to describe it, but I mean to compare against crisp, fresh tomatoes). When they brought over my burger, they had thrown in a few pieces of cheese on top of the meat...half nearly melted, half cold. It actually looked weird. I asked them to melt it for me, which, thankfully, they did. All in all it's an ok place, but I don't think what you get is worth what you pay. read more

My friends and I stopped in here only because it was empty, so we knew we'd have a good time with just us. We just came from a crowded bar, so we were wanting a chill place. A few of the girls went straight to the juke box to pick out songs and really make this OUR party. They paid for their song selection, then waited. One song came up right away... which we line danced to. (Yes, we did that. No, we have no shame. We even got applause at the end. Oh yeah!) We were waiting and waiting and waiting for the rest to come on. One of the bartenders had the remote for it and skipped some random songs, but stayed on the ones she wanted to hear. I have no clue how the juke box chooses its music if people are putting money in to play it. Wouldn't you think it would play the paid-for songs? SMH. Eventually they did play, but that definitely killed our vibe. Next the billiards tables. Some of our group played. $14/hour or $1/game. Oh, and $1 to rent the sticks?! That's ridiculous! I've never been to a pool hall where the sticks aren't included. Shame. No wonder the place was empty when we passed by... No worries, though. We still had a good time... on our own accord. We were literally the ones who brought the party. My friends playing pool even got free shots from the bartenders, who had no work to do so they were playing pool. "Thanks for livening up the place!" read more

An interesting experience here recently to say the least! Me and some buddies decided to come here as it decided to pour down raining @ Taste of Randolph and we wanted hang somewhere to keep dry. One of my buddies loves this place as they have a nice amount of pool tables and is a cool environment. We came in and grabbed a high top and was greeted by a nice waitress. I wasn't hungry but they were so the ordered a nacho plater which was huge and enough for 4 people to feast on. Once we were ready to go, we were hoping our waitress would come and grab our bill, but that didn't happen. We kept trying to get her attention and it did not work, nor did she come by and see if we were ready to go. We wound up having to flag down another girl to help us out only to find out that we were supposed to go up to the front to pay. How in the hell would we know that if no one tells us? We sat there for 30 mins waiting to go and no one said a thing. Once we went up front my buddy had issues getting them to take his card for processing which caused him to get quite angry as we had already wasted 30 minutes. The girl behind the counter wasn't apologetic or anything...all she could say is "its not my fault" and "don't yell @ me!" He was obviously upset about the poor service and then waiting round again...she could have been more understanding which would have calmed him down. Just when we thought things couldn't get worse, we stood in the doorway as we were waiting on our other buddy to come around with his car as it was pouring down raining. Some guy who seemed to be the manager felt the need to tell us to go have a drink or get out which set my buddy over the edge due to the previous issues I mentioned. We were the only people he told to leave while others were waiting in the door area as well. He said he thought we just ran in to avoid the rain and we told him we had been there for an hour or so and we were waiting for a ride. I would maybe come back here to shoot some pool but would not expect to be treated like a paying customer. It is my hopes we caught them on an off day. read more

FRAUDULENT ACTIVITY!!!!!!! I come to G-Cue often with my co-workers but Monday night I decided to take my family. Upon our arrival, the waitress requested a card to keep on file and I was totally fine with that. We managed to rack up a bill for $450. I notified the waitress that I was going to pay with cash and she told me that was fine. She gave me my card and ID without notifying me that she had already charged it. She allowed me to pay her cash, along with a hefty tip. Once she received the cash payment she used the term "GOT EM" The next day I noticed a $500 charge from G-Cue and I was so livid. They charged me twice. I gave them call but Penelope said that the department that handles card processing was closed. MAKE SURE YOU CHECK YOUR RECEIPTS AND CARD TRANSACTIONS. THEY ARE BIG THIEVES!!! read more

THE WORST CUSTOMER SERVICE. The reviews from 2014 and 2015 about poor service are still accurate in 2017! Mainly driven by the manager/"owners daughter" (long brown semi-curly hair). Being in the service industry throughout college, my friends and I are always respectful tippers....and we even gave our waitress the benefit of the doubt and tipped her pretty well after it took a whole round of pool to get drinks && she was rude to us all night. The sinker was that after we got done playing pool, I went to the bar to close out my pool tab (they take your card and ID), and our waitress told us she would take care of getting it closed. She kept coming over and asking 'do you want to close it'....yes, this is the 4th time we've told you that! 20 minutes later it finally happened. More of an annoyance than anything. After that, we decided to get another round of drinks. My friend went up to open an NEW tab and order 3 beers, and we waited....and waited....and waited. I finally went to the bar to ask what the wait was. The bartenders were ABSOLUTELY trying to take advantage of us, and thinking we were drunk, and they told us that they didn't bring us beer because they were told the tab opened was to pay for previous drinks. This round was 3 blue moons, which we hadn't ordered before in the night, so we couldn't be paying for previously ordered beer. We asked for the card back, and they closed us out paying for the beer that we never got!! After that was all figured out, and the workers were BLATANTLY talking about us amongst themselves AND with other customers, the (what we assumed to be) the owners daughter came over and lectured us about how "this is a family owned company and you were treating my staff disrespectfully". She brought us peace offering shots, but then sat down AT OUR TABLE to continue to lecture us! Lecturing us...the customers/patrons who keep you in business! Who does that? Extremely unprofessional! Even if in your mind the customer is wrong, you never tell them that - nor do you sit down at a table that you're obviously not welcomed at and continue to harass us. Sure fire way to lose business. Also, be sure to keep/check your receipts, this is a shady business that puts random charges on your tab because they think you're drunk and will pay for them. I wouldn't put it past them to fudge the tip amount...but I will edit this post when my final CC statement comes through! The service is the reason this establishment has 2 stars (It should be 1 star)....it's really hard to mess up pool and beer, but congratulations to them, because they did it! Absolutely will not be going back. read more

Can I give them negative stars? 1. They charge $14 an hour. 2. They charge you to use their pool sticks! 3. Of the two pool sticks they gave us, both were BROKE. 4. Ordered two drinks, both were flat. 5. After telling our waitress said drink was flat, she motioned ME to tell the bartender that my drink was flat. 6. The music? The worst. And so loud we could even talk. Needless to say, we ran out of there after ten minutes and headed straight to City Pool Hall. Awful. Completely awful. read more

I enjoyed the atmoshere at the beginning of the night probably because our server wasn't drunk just yet... very spacious ,Lots of pool tables . Very pricey at $14.00 a hour and you pay per stick . The servers are mediocre , very unprofessional and slow .My drink was empty but our server named natalie had enough time to grab herself a few heinekins back to back and was drinking while on duty next to us playing pool...I couldn't believe my eyes. I will not be coming back. read more

G-Cue Billiards - Pool Halls Near Me - Chicago, Illinois

Pool - $14/ hour with next hour free so $7/hr split between 4 people. That's a pretty sweet deal. - 5 stars Location - easy parking and convenient location by Randolph restaurants. - 5 stars Food - 4 stars - we ordered: 1. Tex Mex Chicken Rolls: It was OK. 2. Artichoke and Spinach Dip: AMAZING. The chips were really crunchy and flaky (could that be an adj for chips?) The dip was good too but it was more cheesy than spinachy (yes, that's an adj). 3. Crabby Cake: One huge crab cake. The first few bites were good but after awhile, it was too much. Portion size should have been smaller. Overall, everything was good. Except there were so little people that I felt the atmosphere lacking (hence minus one star). Hardly anyone ate there except for us. But it was a nice relaxing place to play pool while chatting with friends. I would come back for the pool rates and the artichoke and spinach dip! read more

Hipster pool joint with decent tables. I got here around 8 pm on a Saturday night and had no problem finding parking right outside. The staff was quick to set us up with a table and our first round of drinks but was then rather inattentive, even though there were only about 5 or 6 tables of customers. The staff actually did a better job when the place started filling up after 10 pm. The house cues are so-so... bring your own or do your best to try and select one reasonably straight with a full (centered) tip. The tables are in very nice condition: level, good felt and responsive bumpers. As previously mentioned, drinks are overpriced. I stuck to beer and only had two. Didn't eat, but the menu also seemed expensive for what you were getting. And hipsterish? Definitely - leather booths, fireplace, exposed brick, flat screen TVs... I don't say that as a positive or a negative. That's the vibe they're going for and they do a good job getting there. So if you don't mind spending a little more to shoot pool among the beautiful people, G-Cue might be right for you. For an ugly mug like me... 3 stars. read more

This pool hall is ok, but never my first choice. The Good: Decent 9 foot Drop Pocket Tables in pretty good shape Never had to wait for a table Awesome Chicken Caesar Salad The Bad: You'll want to destroy the jukebox with a pool cue after 30min. Music is played almost at night club volume. Overpriced Don't have to wait for a table because the place is dead. I prefer Brunswick Goldcrown tables. They charge you to use a house cue and make it difficult to select one Parking sucks. Generally the place doesn't convey a pool hall vibe, but more of a yuppie hangout with a bunch of tables for guys who don't really know how to play. read more

Stumbled, literally, into this place to use the bathroom, stayed because the waitress grabbed us, and glad she did. Lots and lots of pool tables (duh) and pretty decent beer selection. read more