Being a contractor I need my truck I came in from the road with a lot of damage to my vehicle and,…read morefrom the time I walked in the door.... I was treated with professionalism and I was put back on the road. Big thanks to everyone there!

HORRIBLE! I had a leaking tire. They told me it would be almost $800 for two new tires. I…read morebrought it to the local tire shop and the had me fixed in 10 minutes for $25. This shop is everything that is wrong with mechanics. They suck!

Line express has been out go to oil change place for decades. The quality and timely service make…read moreit work it.

In and out quickly, they up-sold me on diff lube, but it needed it. Overall good experience. Fair…read moreprice

A trustworthy shop with a great crew. I've taken my car there to get an oil change a few times and…read moreit's now my go to place. I've had other repair work done on my Jeep Patriot, and they were great with scheduling and charged me much less than competitors. They also have the cutest shop dog to keep you company while you wait!

We were traveling in Alaska and had an intermittent check engine light. I called Peak Automotive…read moreto ask if they would run a quick diagnostic test to see if there were any problems. They said "come on by". Upon arrival Randal quickly attended to the test and put our fears to rest. These folks could not possibly be any nicer or competent!

Not transparent about appointment. Called 8 days prior and explained service needed. Made…read moreappointment for following Saturday based off of availability recommended by Alonzo. Arrived in morning expecting vehicle would be started soon. Dod not happen. When I inquired I was told vehicle would be worked in based off of other vehicles needing service. Charma maybe, but Alonzo checked me in at my "scheduled" appointment time. When I followed up why my vehicle hadn't been started he told me all vehicles needing service are checked in in the morning and then rack and stacked on priority. So I asked if I really needed an appointment and if I could have dropped off anytime during the week and was told, yes. Long story to say, appointments don't have ANY value. Definitely recommend getting true vehicle maintenance somewhere else. Good for unscheduled oil changes...maybe

Thank you for making it right. I understand there are always problems and I appreciate you…read morelistening and making it right.

This place is garbage they charge me $615 to take my valve covers off and then they told me they…read moreput everything back together and they left my car in shambles I have both all over the place under the hood they put the engine cover all dirty and greasy in the back of my beautiful car on the carpet can't find none of the valve cover bolts there's other bolts laying in the valley pan that I have no clue where they go these people did a horrible job at overpriced me considerably didn't even put my car back together do not send your vehicle to them they are hacks and they don't know what they're doing they do not care about their customers

The owner pays himself 335k a year and spends his days shopping and making up errands. He…read morepersonally damaged customers wheels and dropped another customers brand new truck off a lift. Didn't admit it to either customer. Tried to blame the damage of the wheels on the tire man who was off. Tried to blame the dropped vehicle on his 17 year old son. Sent them back to Louisiana or Mississippi where their mechanics found the damage. And he lied to every present. Turns out being former usmc doesn't require integrity or honesty. I can't stand 2 faced liars.

Brought in my Audi for alignment they did cel scan which I already knew what for charged extra $229…read morewhen no one gave them permission or told them to do it if I was in town to pick it up myself best believe I would pay them for it if I don't get refunded for it there gana loose lots of business called twice no answer. This is shady!

February 2024. My wife needed a block heater installed on her 2019 Subaru Forester. Aside from…read morecoordinating family carpooling into Anchorage Continental Subaru, we decided to try the valley since we live here. Wasilla's garages were overpriced with one garage billing $1,500 for a simple block heater install. Meanwhile Palmer's garages were similarly overpriced average $550 up to $750. It seemed to good to be true when we phoned Edmund's Import Auto. They quoted to us THREE TIMES $350 down to $338 over the phone. Finally my wife signed off with her e-signature at their front counter's computer for $338. He stated they would have it done next day at $338, so we committed to them. Bold faced liars! Next business day Edmund's Tracy said "Sorry, there was a mix-up, actually the cord doesn't fit the exhaust so we had to fast-lap another block heater!" "New price is now closer to $500!" My immediate thought to myself: "WTF!!" I told Tracy both she and her coworker stated $338. No if's, no and's, nor but's. Told Tracy my wife signed off for $338. Tracy denied this to me over the phone. Tracy literally LIED to us! Disgraceful. At that point it had deteriorated to a "He said! She said!" situation. If you value the integrity of your word, then do not go to Edmund's Import Auto because they don't value their word to you! Summary: DO NOT BRING YOUR VEHICLE to Edmund's Import Auto of Palmer Alaska if you expect quality customer service! They will lie to your face and rob you blind!

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.

Lady who answers the phone has always been nice. I haven't had mechanical work done but tire…read morechangeovers and tire mounting numerous times. They have always done a good job at reasonable prices. The slightly raised their prices over their standard prices for a large tire change after I had already dropped off my rig. I thought that was odd but it wasn't much and I needed them changed.

I took my 97 F350 pick up to Rogers Garage because it was running rough, I checked the truck before…read moreI brought it in with a diagnostic code reader and had no codes showing so I couldn't understand the misfire. The mechanic also did diagnostic and found no codes. They did compression test and found 2 broken plugs, replaced plugs and truck ran better. When I picked it up they Charged me $345.00. I got less than a mile away and check engine light came on. I called them and they said to bring it back so I did. It then showed EGR code which Is the exhaust gas recirculating valve. It is controlled by vacuum lines and an electrical signal. They told me that it was a coincidence and the only thing they could do was to replace exhaust manifolds and associated parts for $2400. I was very unhappy and wanted them to show me what they had done. Roger came out smelling of alcohol and belligerent. He told me that I would have to go get $345 more in cash before he would release my truck, because I messed with him and he was going to mess with me. I called the troopers and asked them to meet me there, because I was worried it would get ugly with him. He then said they would refund the money to my card. Long story to say that I wouldn't recommend this place.

Fast, easy and fairly priced! Prices have rise with the economy with the owner. I do not blame…read more Having a mechanic I trust is a luxury.

If you value your or your families safety, please DO NOT entrust Mr. Lube with any of your car care…read moreneeds!! I personally have had two terrible experiences with the new owners/their staff and I will NEVER go back (unless Andy and his sister buy it back ;)). All but one lug nut was very loose after my tire change over; one was completely off and rattling around!! I am so grateful this was discovered before my tires came off as my family and I could have been very horribly injured. I gave them another chance, and this time they overtightened my lug nuts with so much torque it warped my rotors. Despite my calls to the owner and a certified letter simply requesting a refund for my tire change over (not even asking for the cost to replace my rotors or the cost to have my trusted mechanic safely install all of the lug nuts to their property torque) they completely ignored my letter and never returned my calls. Terrible customer service! Another lady didn't even make it a block and her tire fell off and she ran over it, which took off her bumper. This is only a very brief summary. Mr. Lube was excellent in years past as I took my vehicle there for 16 years, but ever since the new owners took over, it's gone down hill tremendously! Even the front desk staff is unfriendly and doesn't greet you. For your safety, and your family's, do not take your vehicle to Mr. Lube!! Consider yourself genuinely warned!!

Good old fashioned customer care and always quality work at a fair price. Have used this business…read moreseveral times and have never been disappointed.

Needed a bit of transmission work done while in town. They worked me into their schedule and did…read moreall they could to keep me rolling. Nice shop friendly employees.